Protect Your PC With These 6 Reliable Security Products

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Error Causes

This type of issue normally occurs because of the following:

• Incompatible software/apps
• Corrupted software/apps
• Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

• You need administrative privileges in order to perform this action.
• When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
• It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

• Step 1 – Go to Start and search for msconfig
• Step 2 – Go to System Configuration
• Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
• Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
• Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
• Step 6 – Close the Task Manager dialog box.
• Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

• Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
• Step 2 – Find the “uninstall” application file
• Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.

One of the worst Blue Screen of Death errors you can encounter is the UNMOUNTABLE_BOOT_VOLUME BSOD on Windows 10. In this BSOD error, your computer won’t be able to properly boot. Meaning to say, even if you want to reinstall Windows, you won’t be able to back up your important files. Thus, it wouldn’t be really feasible to fix the system files, and besides, reinstalling Windows 10 would take a lot of time, not to mention resources. The UNMOUNTABLE BOOT VOLUME error is the kind of BSOD error that occurs if Windows is not able to access the volume that contains the boot files. Resolving this BSOD error won’t be easy but you will surely manage by following the suggestions laid out below but before you go on, make sure to create a System Restore Point.

Option 1 – Try checking the hardware

If you got the UNMOUNTABLE BOOT VOLUME BSOD error while trying to update your computer to a higher version of Windows, then you need to check if you have the compatible drivers for the disk controller as well as re-check the drive cabling and make sure that it is properly configured. And if you’re reusing either ATA-100 or ATA-66 drivers, ensure that you have an 80-connector cable and not the standard 40-connector IDE cable.

Option 2 – Try using Automatic Repair

You might also want to use Automatic Repair in fixing the BSOD error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

Option 3 – Try fixing the Master Boot Record or MBR

The MBR or Master Boot Record is the location and is where the architecture of the operating system is installed. Thus, if either the location or the architecture has tampered with, it can cause lots of BSOD errors like the UNMOUNTABLE BOOT VOLUME error.

• Boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options.
• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

bootrec /fixboot

• After entering the command, wait until the process is completed and then restart your computer to apply the changes made successfully.

Option 4 – Run the CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you fix the UNMOUNTABLE BOOT VOLUME error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

• After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then reboot your PC.

In case you don’t know, Microsoft hooks up every machine that is running Windows 10 with an Advertising ID which helps them in providing Windows 10 users with relevant ads. These ads are delivered to users in the Action Center, Start Menu as well as the ads inside the UWP Applications. What makes these advertisements relevant is that they keep track of your browsing trends, likes and dislikes, with the help of the Advertising ID. However, if you are not fond of advertisements and you do not want this feature of Microsoft to track your usage, worry not for you actually have the option to disable targeted ads on your Windows 10 computer by turning off the Advertising ID. And you can do that during Windows 10 Setup or using the Group Policy Editor. For more details, refer to the instructions provided below for each one of the methods.

Option 1 – Turn off Advertising ID during Windows 10 setup

If you are about to install Windows 10, then during the installation process, your computer boots into the Install and Configure Windows 10 screen with Cortana that assist you during the setup. Once you reach the last page which is “Choose privacy settings for your device”, you will see the Advertising ID of your computer. Under the Advertising ID, you have to disable or toggle off the “Apps can use advertising ID to provide more personalized advertising in accordance with the privacy policy of the app provider” option. After you disable it, click on the Accept button to proceed with the installation. After that, the copy of your Windows 10 you are using will have the Advertising ID disabled by default.

Option 2 – Turn off Advertising ID via Group Policy Editor

• First, tap the Win + R keys to launch the Run utility.
• Then, type “gpedit.msc” in the field and click OK or tap Enter to open the Group Policy Editor.
• Next, navigate to this group policy setting: Computer Configuration > Administrative Templates > System > User Profiles
• Now double click on the “Turn off the advertising ID” option and set the radio button to Enabled. Once you do, you will see the following description on your screen:

“This policy setting turns off the advertising ID, preventing apps from using the ID for experiences across apps. If you enable this policy setting, the advertising ID is turned off. Apps can’t use the ID for experiences across apps. If you disable or do not configure this policy setting, users can control whether apps can use the advertising ID for experiences across apps.” Note that setting the radio button to Enabled or Not Configured will turn off the data collection of the Advertising ID.

• Finally, exit the Group Policy Editor and then restart your computer to apply the changes made successfully.

Connapi.dll Error Code - What is it?

Connapi.dll is a type of dynamic link library file. This file contains small programs like any other DLL file and is called to load certain programs on your PC. The Connapi.dll error message occurs either when using or installing programs. This error message is displayed in either of the following messages:

“Connapi.dll Not Found" "This application failed to start because connapi.dll was not found. Re-installing the application may fix this problem." "The file connapi.dll is missing." "Cannot start [APPLICATION]. A required component is missing: connapi.dll. Please install [APPLICATION] again." "Cannot find [PATH]connapi.dll"

Solution

Error Causes

Connapi.dll error may occur due to numerous reasons on your PC. The most common causes include:

• Missing Connapi.dll file
• Corruption of the Connapi.dll file
• Driver Issues
• Viral Infection
• Registry Issues such as bad and invalid entries

This error may hamper your ability to access your desired programs causing you a great deal of inconvenience. And if the underlying cause of the error is related to the registry, then your computer can be at serious risks like system failure and crash.

Further Information and Manual Repair

To resolve Connapi.dll error code on your PC, here is a list of solutions. These are easy, very simple to perform, deliver the best results, and more importantly require no technical expertise.

Solution 1: Check your Recycle Bin - You May Have Deleted the File Accidentally

As dll files are shared files, it is possible that you accidentally deleted the Connapi.dll file while uninstalling a program from your system. In such a situation, go to the recycle bin and look for the file. If you find the missing Connapi.dll file, simply restore it and then try running your desired program again. If the program runs, then the error is resolved. However, if it still persists, then try other solutions given below.

Solution 2: Update the Drivers

Try updating drivers for hardware devices on the system. To do this, go to the start menu and then Control Panel. Double click on Add or Remove programs icon. Now select incompatible drivers and remove them. After that, restart your PC to activate changes. Now go to the manufacturers’ website to download new drivers and install them on your PC.

Solution3: Scan for Viruses

Another solution is to scan for viruses and malware. Sometimes these can also damage and corrupt dll files on your system. To perform a scan, simply download a powerful antivirus program and run it.

Solution 4: Clean and Restore the Registry

If the error code is still there, then this means the problem is triggered by the registry issues. To resolve it you must clean the registry and remove all the unnecessary and obsolete files like junk files, internet history, temporary files, and cookies. The best way to clean these files instantly is to install Restoro. This is an advanced, cutting-edge, and multi-functional PC Fixer. It has a user-friendly interface and is integrated with powerful utilities like a registry cleaner, anti-virus, and a system optimizer. It is compatible with all Windows versions. The registry cleaning feature scans your entire PC in seconds and detects all the registry issues. It removes all the bad registry entries and unnecessary files. Simultaneously, it also fixes the system files and dll files like Connapi.dll. The anti-virus utility removes all types of malicious software on your system while the system optimizer utility ensures your system performs at its optimum speed. To resolve Connapi.dll error, click here to download Restoro.

If your WIFI signal is strong but you can not connect to the internet then keep reading in order to find out why this happens and what can you do to fix it. One very important thing to know and understand is that WIFI and the internet are two different things and that they altho connected and working together are basically 2 things. WIFI is a name for a group of technologies that are using radio vawes to connect to the router in order to access the internet. The Internet itself is series of computers all connected in LAN. Think of WIFI like some invisible cable that connects your computer to the router. When we put things into perspective this way it becomes clear that we can indeed have a strong WIFI signal and that we are connected to the router but the router itself is not connected to the internet. So basically troubleshooting an internet connection is troubleshooting the router itself. The most common approach is to reset the router, turn it off, then back on, check cables, etc. But be sure that if your WIFI signal is strong and you can not access the internet it is a router issue.

What Is STOP 0x00000014 Error?

0x00000014 error is actually an error that is always displayed on a STOP message.

It is also known as Blue Screen of Death, abbreviated as BSOD. When this error occurs, the message that is displayed to the user either says ‘STOP: 0x00000014’ or states ‘CREATE_DELETE_LOCK_NOT_LOCKED’. It is crucial to fix this error to ensure your program is functioning appropriately. If this error message is not rectified, you might be opened to other error messages, such as error code 0x000000d1. 

Solution

Error Causes

As far as the causes of STOP 0x00000014 error are concerned, this error usually occurs when a device driver or hardware problem occurs. This error may also occur if users attempt to run some specific application or update or modify an existing application. When a 0x00000014 error occurs, the operating system restarts to disable the PC from performing any further.

Without taking into consideration the causes of its occurrence, it is crucial to make sure that the 0x00000014 error is fixed as soon as possible to eliminate any undesired inconvenience in the future.

Further Information and Manual Repair

A lot of times when an operating system tries to recover from the STOP 0x00000014 error, the user is prompted that Windows has recovered from an unexpected shutdown.

However, if Windows fails to recover on its own, manual repair has to be performed.

While there are several ways this error can be fixed, some of the most effective and efficient ways of troubleshooting the 0x00000014 error are listed below as follows.

• Restart your computer. Often simply restarting the computer can help eliminate the problem.
• If restarting the system doesn’t help, find if you have recently modified or altered any hardware or driver. It is possible that the 0x00000014 error has been caused by the recent modification. Undo the changes and find out if the error occurs again. If it doesn’t, it is highly likely the issue has been resolved.

However, if the error persists, some solutions that may work are outlined below.

• Start your system using the Last Known Good Configuration. This will undo any changes in the driver and recent registry.
• Another solution is to manually perform System Restore. This will also return the system back to its former state.
• Another idea that my work is to use roll back the device driver. When the driver will return to its previous version, the problem will easily be resolved.

To keep the 0x00000014 error from occurring in the future, it is advised to unplug any newly installed hardware or reinstall any deleted software.

If you're not tech-savvy and wish to get this error code rectified in a jiffy, download a powerful automated tool and perform a computer scan.

If you are checking for an update on your Windows 10 PC and you got the error 0x80070005 due to some ACCESS DENIED permissions issue, then read on as this post will show you what you can do to fix the problem. For some reason, the Windows Update does not have enough rights or permissions to continue further which is why you’re getting an error instead. Thus, the first thing you can do before you troubleshoot further is to make sure that you’re logged in as admin. However, if you’re already logged in as one, then here are some suggestions that might help you fix the Windows Update Install Error 0x80070005.

Option 1 – Restart your computer and try installing the Updates again

You can restart your computer and then try installing the updates once again. There are instances when a simple restart resolves Windows Update errors. Thus, after you restart your computer, check for updates once again and see if you’re still getting the error or not.

Option 2 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80070005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Take control of the User App Data

There are times when permission to access the files is not configured correctly. As a result, it blocks the downloading of the updates. Thus, you have to take full control of the User App Data which is placed at C:/Users/USERNAME/AppData.

• First, go to C:/Users/USERNAME/AppData and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:

• Inability to complete the Windows Update process
• Sluggishness or freezing
• Crashing of your programs
• The message that states “IMAP_LOGINFAILURE”

There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Error Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.