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Purchased Adobe CC applications show as trial

Buying a product and then finding out that is not working is one of the most annoying and disappointing things that a consumer can experience. It is no secret that Adobe software and services online can malfunction or detect somewhat false information and behave accordingly placing buyers in an awkward position.

Adobe no matter how huge and great can also still sometimes has software that can misbehave in this way and sometimes downloading their suite and buying it after can not be 100% registered and even after the money is transferred and purchase has been completed you can still have a trial status for your adobe cloud applications.

In this guide, we will address this issue and see how we can fix it so you can get back to your creative work in no time.

Follow this guide as it is presented step by step.

  1. Wait an hour

    No, seriously, wait an hour. Sometimes transaction and registration of transaction along with activation can take up to one hour of time. If you just made a purchase and you are still under trial in the launcher, give it a little time to detect the purchase and adjust accordingly.

  2. Check to see if your subscription is active

    Sign in to https://account.adobe.com/plans. If you have more than one account, make sure you sign in with the proper one.
    Under My plans, select Manage plan.
    In the Plan Information section, check to make sure that your subscription is active. If it’s expired, it's likely why you’re seeing messaging that indicates you are in trial mode or that your trial has expired.
    If your subscription is showing as active, then an out-of-date payment method may be the issue.
    To see if your payment information is current, in the Plan information section, select Manage payment.
    If your payment method isn’t current, update your credit card information in the pop-up window and select Save.
    Your new payment method will take effect in the next billing cycle.

  3. Sing out and then sign back in

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
    Select the Account icon in the upper right, and then select Sign out.
    In the confirmation dialog box, select Sign Out. The Creative Cloud apps and services associated with your account are deactivated on the computer.
    Sign in again to your Adobe account.
    Launch any Creative Cloud app included in your membership, such as Photoshop or Illustrator. If prompted, sign-in on the next screen.

  4. Update creative cloud applications

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.)
    Depending on your version of the Creative Cloud desktop app, do one of the following:
    On the Help menu, select Check for updates.
    or

    Select the three vertical dots icon in the upper-right corner of the app.
    Choose Check for App Updates from the menu.
    If you aren’t using the latest version of your Creative Cloud app, an update prompt appears next to it on the apps list. Select Update.
  5. Remove entries in the HOSTS file

    If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses).
    To solve this issue, try removing Adobe-related entries from the hosts file. You can remove the Adobe-related entries from the hosts file in two ways:
    Automatically repair the hosts file using the Limited Access Repair tool: Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file.
    Reset the hosts file manually: If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually:
    To reset the hosts file on Windows, do the following:
    Navigate to C:\WINDOWS\System32\drivers\etc.
    Open the hosts file with a text editor such as Notepad.
    Check for any Adobe-related entries in the hosts file.
    If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging.
    Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries.
    Save the hosts file that you edited in the previous step. The updated hosts file should not have any Adobe-related entries.
    Move the file from desktop to the original location: C:\WINDOWS\System32\drivers\etc. When moving the file, select the Replace option.
    To reset the hosts file on macOS, do the following:
    To find the hosts file, open Finder and then choose to Go > Go to Folder. In the box, type the following location and then press Return: /private/etc/hosts
    If you are unable to locate the file, it means that the hosts file is hidden. Type the following command in terminal to unhide the file, and then repeat Step 1. chflags nohidden /etc/hosts
    Open the hosts file using a text editor such as Text Edit.
    Check for any Adobe-related entries in the hosts file.
    If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging.
    Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries.
    Save the hosts file that you edited in the previous step.
    Move the file from the desktop to the original location: /private/etc/hosts. When moving the file, select the Replace option.

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  • Next, restart your PC and check if the problem’s fixed.

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  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
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Option 1 – Try to use the Component Services

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “dcomcnfg” in the field and tap Enter to pull up Component Services.
  • Next, double click on the Computers folder located in the right pane and right-click on My Computer, and select the Properties option.
  • After that, switch to the COM Security tab under My Computer Properties and then go to the Access Permissions section.
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  • Next, scroll down and look for the “Function Discovery Resource Publication” entry and double click on it.
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Option 3 – Try resetting the default DCOM permissions

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If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.
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Fix We couldn’t install some updates
If you encounter the “We couldn’t install some updates because the PC was turned off” while trying to run Windows Update on your Windows 10 computer, then read on as this post will give you a couple of suggestions you can use as a reference to fix this error. Make sure to follow the options given below carefully.

Option 1 – Perform basic computer troubleshooting

If you get the “We couldn’t install some updates because the PC was turned off” error on your laptop, then it’s recommended that you connect your laptop to a power source and then try clicking the Update button again. In addition, you also have to make sure that your computer stays awake until the Windows Update process is completed. This will ensure that your computer does not go into an idle state and interfere with the process.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 3 – Try restarting the Windows Update Services

  • Open the Services Manager.
  • From there, make sure that you set the following services and Startup types:
    • Background Intelligent Transfer Service: Manual
    • Cryptographic Service: Automatic
    • Windows Update Service: Manual (Triggered)

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try to install the Windows Updates manually

As mentioned, the error might be because Windows missed installing a particular update which is why you are not able to proceed with the current update. So to resolve the issue, you need to install the update that wasn’t installed by downloading it from the Microsoft Update Catalog website. You also have to make sure that you didn’t turn off the Windows update or have it delayed.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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Reversing Mouse & Touchpad scrolling direction
As you know, aside from making computing a lot easier, mouse and touchpad, it also makes computing more efficient and less time-consuming. And so life is unimaginable without these useful devices. However, it is a known fact that you can’t customize these devices since all touchpads and mice come with their own default scrolling direction but worry not for in this post you will be guided on how you can reverse their default scrolling directions. Every user has their own different preferences when it comes to scrolling directions. You might want the scrolling directions to look like the page is being scrolled in the same direction in where you move your fingers over the touchpad or you might prefer it in an inverted way. Reversing the scroll direction for your device’s touchpad is really easy as Windows by default offers this customization. So if you are trying to find a way to reverse the scrolling direction of your mouse, then you have to follow a tricky little method which will be provided in this post. It is apparent from the number of settings the touchpad is available that it has become more customizable. You can configure everything, from its gestures, taps, sensitivity, and even its scrolling direction. And now, if you want to reverse its scrolling direction, here’s what you have to do: Step 1: Tap the Win + I keys to open Settings. Step 2: From there, go to Devices and select Touchpad from the menu. Step 3: Next, look for the Scrolling Direction setting. Step 4: Then click on the drop-down and select your preferred setting.  If you want the same direction scrolling, just select the “Downwards motion scrolls down” option, and if you want the opposite select the other one. After you carry out these steps, the settings will be applied right away and you will see the changes. On the other hand, if you want to change the scrolling direction for your mouse, the procedure is not as simple as it was for the touchpad.

To reverse the scrolling direction for a mouse, refer to these steps:

Step 1: In the Start Search, type “device manager” and click on the appropriate result to open the Device Manager. Step 2: After opening the Device Manager, look for your Mouse under the “Mice and other pointing devices” section. It is mostly listed as an “HID-compliant mouse”. Step 3: Right-click on your mouse and click Properties. Step 4: From there, go to the Details tab and from the drop-down menu, select Device Instance Path. Step 5: Now take note of the value displayed on its value field and then tap the Win + R keys to open the Run dialog box. Step 6: Type in “Regedit” in the field and hit Enter to open the Registry Editor. Step 7: Next, navigate to the following location:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumHID
Step 8: From this folder, you have to start matching the values in the first part of the value you’ve taken note of. Step 9: Open the folder which has the same value and repeat this for the second part of the value. Step 10: Afterwards, click on the Device Parameters and look for a property named “FlipFlopWheel” and invert its value from 0 to 1 or 1 to 0 to reverse the scrolling direction. And then restart your PC to apply the changes made. After you restart your PC, you should see the changes in the scrolling direction of your mouse. Note that you can change the value back to its original value or just use the registry backup to undo the changes you’ve made.
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DDR5 what we know so far about it
DDR5 memory moduleNext-generation of RAM, DDR5 supposed to hit shelves around late summer or fall in 2021if everything goes as planned. Its goal is to increase speed and efficiency, wants to pack more memory in a single stick, and have better power management.

Hardware requirements for DDR5

Using the latest memory technology will require other hardware to follow certain standards and the first ones that will need to follow are CPUs and Motherboards. Intel is already prepared with its Alder Lake CPUs that suppose to come out also later this year. AMD on other hand has not stated anything at the time of this writing but it is a bet that their next generation that will come in 2022 will have full support. It is speculated that bot companies and their respective CPUs will have both support for DDR4 and DDR5. A story about motherboards is a little different. Motherboards will support DDR4 or DDR5 memory banks, not both, so make sure that your motherboard will support the memory you plan on getting.

Capacity of memory

The goal and aim for the DDR5 memory stick are to reach a whopping 126GB per stack. This will be done by using a dual in-line module or DIMM enabling larger capacity. That being said, the first modules that we will see are more likely to be 16GB as standard and 8GB as low entry ones.

Power consumption of DDR5 memory

The standard voltage that DDR4 operates under is 1.2V. DDR5 wants to lower this to 1.1V without sacrificing speed. Voltage regulation on modules themselves will be now integrated on memory banks instead of leaving that to motherboards which will help to detect memory errors directly on the memory bank.

Speed of memory

The most common speed of DD4 memory banks is 2,666MHz, more expansive ones go from 3,600 to 4,000MHz. DD5 aims to raise this bar to 4,800MHz and offers greater speed.

Should you get it right away?

Hardware is ever-evolving, we have PCIe 3.0 to PCIe 4.0, and taking into account that sometimes the newest tech can cause some unexpected behavior it is always the best strategy to wait for a little. Price for the newest tech has also been in its heist just when it is released and seeing how DDR5 will benefit mostly servers mostly since even today memory, processors, and other available equipment can tackle all daily tasks.
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