Automatically backup files & folders

IRQL_NOT_LESS_OR_EQUAL - What is it?

IRQL_NOT_LESS_OR_EQUAL error is a type of blue screen of death (BSoD) error. It is a typical Windows PC error that occurs even in the latest Windows versions. The IRQL_NOT_LESS_OR_EQUAL error occurs on the computer screen when a memory address triggers unauthorized access. This leads to the suspension of your login session. The computer screen turns blue.

Solution

Error Causes

IRQL_NOT_LESS_OR_EQUAL error occurs due to several reasons. However, the most common causes for this error code include:

• Incompatible device drivers
• The poor device driver installation
• Faulty hardware
• Disk fragmentation
• Registry issues
• Viruses and malware attack

Blue screen of death error codes like IRQL_NOT_LESS_OR_EQUAL is critical. If not resolved timely, this error code can pose serious threats to your PC. It can lead to system crash and failure, due to which you can also lose your valuable data stored in your system. How to Fix IRQL_NOT_LESS_OR_EQUAL Error Code?

Further Information and Manual Repair

Here are some of the best and easy DIY methods to resolve this error code on your PC:

1. Roll Back Drivers

If the underlying cause of IRQL_NOT_LESS_OR_EQUAL error is poor driver installation, then try this method to resolve the issue. This can be done by simply clicking the start menu. Once you click on it, go to the control panel, then double click the system icon and locate the System Properties window. After that, click the hardware tab and then the device manager button. Now locate the device you recently installed. Double click on the recently installed device driver, click the driver tab, and then the rollback driver button. This will take a while, so wait for the process to finish.  After that, reboot the system.

2. Run Hardware Diagnostic

The IRQL error may also be triggered by faulty hardware. To identify which hardware is causing the error to pop up, you will have to run a hardware diagnostic.

• For this, go to the start menu, type Memory Diagnostic in the search bar.
• Now access this tool and click on Diagnose your memory problems. As you click it, it will ask you to perform the check by either restarting the PC immediately or on the next restart.
• Select the immediate one to get going. The system will carry a scan on the memory and show you the list of problematic errors detected during the scan. To resolve this error then all you have to do is replace the piece of faulty hardware.

Nonetheless, if no faulty hardware is detected, this means the error is related to memory. If so, try method 3 to resolve.

3. Disable Memory Caching

To fix the IRQL_NOT_LESS_OR_EQUAL error, try disabling the memory caching option. This is called BIOS memory caching. This can be done by restarting your PC and pressing the BIOS setup keys to enter the settings screen. Mostly it is an F2 key, however, it may be different in some computers as the motherboards of different makes have their own respective keys. Once you enter the BIOS settings look for options stating memory settings. Access these options and disable the memory caching feature.

4. Scan your PC for Malware

As mentioned above this error message can also result due to the intrusion of malicious software like malware, viruses, and spyware. To detect and remove them from your PC, download an antivirus and perform a system scan. Remove the detected viruses and malware to resolve. Please note, antivirus installation may lower the speed of your PC.

5.  Repair Registry and Fragmented Disk

Due to poor PC maintenance, you may experience registry issues. The registry stores all the activities performed on the PC including the unnecessary pieces of information like junk files, internet history, temporary files, cookies, and other flies. Such files take up a lot of disk space. When there is not much space on the storage device, the new data is saved in fragments. This is called disk fragmentation. When this file becomes fragmented it takes time to rearrange the data and reunite it to run the fragmented file on your PC. If not resolved, this leads to registry issues and thereby generating various PC error codes including IRQL_NOT_LESS_OR_EQUAL errors. The best way to clean the registry and repair the fragmented disk is to download Restoro. This is an advanced and multi-functional PC Fixer. It is embedded with multiple system repair utilities including a powerful registry cleaner that detects all registry issues in seconds, removes and wipes out unnecessary files cluttering the registry, cleans and repairs the registry and the damaged files. Other utilities include an antivirus that detects privacy errors and all types of malicious software infecting your system. It also functions as a system optimizer which means by running this software on your PC you won’t be compromising on your system’s performance. The system optimizer utility boosts the speed of your PC. This tool is safe and efficient. It has a user-friendly interface and is compatible with all Windows versions. Click here to download Restoro and resolve the IRQL_NOT_LESS_OR_EQUAL error code right away.

As you already know, the Windows Update mechanism in Windows 10 is a bit complex as it depends on thousands of files and services in order to properly function. There are DLL files and services that support this mechanism’s proper functioning. And so if there is any malfunction with any of these files or services, it will result in some errors when running Windows Update. One of these errors is the error code 0x8e5e0147 which has the following error message: “There was a problem installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – Error 0x8e5e0147” To fix this error, there are several methods you can try. You can run the Windows Update troubleshooter or reset the Windows Update components manually or clear the SoftwareDistribution folder and install the update manually. You could also reset the Windows Update Agent to default using a command in PowerShell.

Option 1 – Try to run the Windows Update troubleshooter

The first thing you can do to fix the Windows Update error code 0x8e5e0147 is to run the Windows Update Troubleshooter. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 3 – Try downloading and installing the Windows Updates manually

Windows Update error code 0x8e5e0147 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes. Option 4 – Try to reset the Windows Update Agent Since you can’t update the Windows Update Agent on your Windows 10 computer manually, you can try resetting it instead and you can do it using the Reset Windows Update Agent tool which you can download from the official Microsoft website. This tool allows you to:

• • Scan all protected system file and replace the corrupted one’s (sfc /scannow)
  • Scan, detect, and repair corruptions in Windows system image
  • Clean up superseded components
  • Reset Windows Update components

• Change invalid values in Windows Registry
• Delete temporary files

Moreover, this tool also allows you to carry out these operations:

• Open Internet Explorer settings
• Search for Windows Updates
• Explorer for local or online solutions
• Restart your computer

Even with the new Groove Music in Windows 10, a lot of users still prefer to use the old Windows Media Player. This isn’t surprising since Windows Media Player still remains to be one of the best players you can find. However, that does not mean that it is without flaws as it could still encounter some issues from time to time. One of the issues you might encounter when using the Windows Media Player is when you try to burn DVDs or CDs but end up failing due to an error that pops up that says, Windows Media Player cannot detect the length of the file. At the time of writing, it isn’t clear yet what the real cause of the error is. However, there are several fixes that are provided in this post for you to check out so you can resolve the problem. You can try to get rid of any unsupported files from the burning list or you could also try running the Windows Media Player troubleshooters. Aside from that, you could also try to drag and drop music or change the burning speed. For more details, refer to the following options.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try running the Windows Media Player troubleshooters

The next thing you can do to fix the error is to run the built-in troubleshooters for the Windows Media Player. Windows 10 actually comes pre-packed with three troubleshooters designed for Windows Media Player. They can help in fixing the “Windows Media Player cannot detect the length of the file” error. To run these troubleshooters, simply tap the Win + R keys to open the Run dialog box and type “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic” for the Windows Media Player Settings troubleshooter or type “msdt.exe -id WindowsMediaPlayerLibraryDiagnostic” for the Windows Media Player Library troubleshooter, or type “msdt.exe -id WindowsMediaPlayerDVDDiagnostic” for the Windows Media Player DVD troubleshooter.

Option 3 – Try to drag and drop music

Another thing you can check out is to drag and drop all the tracks into the Windows Media Player before you burn them. All you have to do is open the folder where the tracks are located and highlight all of them and then drag them to the Windows Media Player. It should now be able to detect the length of each one of the tracks without any errors.

Option 4 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. Just open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

There are instances when instead of fixing problems the Windows Update brings you problems on your Windows 10 computer. You might even see some pending Windows Updates which for some reason, refuse to install no matter what you do. The good thing is you won’t have to deal with those failed and pending updates that are incompletely downloaded to your PC as you can actually delete them. Follow the instructions prepared below to delete the failed and pending Windows Updates.

Step 1: The first thing you have to do is delete all the contents in the Temporary folder

• Tap the Win + R keys to open the Run dialog box.
• Next, type in “%temp%” in the field and hit Enter or click OK to open the Temporary folder.
• From there, select all the folders and files within the Temporary folder and then delete them all.

Note: %temp% is one of the many environment variables in Windows that could open the designated folder by Windows as the Temporary folder which is usually located at C:\Users[username]AppDataLocalTemp.

Step 2: Next, remove the pending.xml file

• Go to the C:\Windows WinSxS folder.
• Once you’ve opened the folder, look for a file named “pending.xml” file and right-click on it and you can either rename it or delete it.
• After that, the Windows Update should delete the pending tasks and build a fresh new update.

Step 3: Delete all the contents of the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, got to the C:\Windows\Software\Distribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Step 4: Try resetting the catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Error Code 0x80240017 – What is it?

Error code 0x80240017 is associated with installing or updating a Windows Store app. This error is more common in Windows 8 and Windows 8.1. It appears due to missing certain system files and also corrupt registry.

Common symptoms

• When you try to install a Windows Store app on a PC running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails and you receive an error message: 0x80240017
• Certain apps may become unresponsive.
• You may not be able to download apps or Windows update
• You may have difficulty updating or installing and uninstalling other built-in programs inside Windows 8 and Windows 8.1.
• When you have multiple applications running, you may experience crashes and freezes.

Solution

Error Causes

The error code 0x80240017 in Windows 8.1 or Windows 8 usually appears due to the fact that your system has changed after you installed a third-party application. It might also appear if registry entry has changed after a reboot of the operating system and you do not have the required permissions. Other causes may be due to:

• Corrupted, broken, or missing system files.
• Malware/spyware infection or virus attack
• Hardware/RAM decline
• Fragmented file
• Unnecessary or redundant program installations

Further Information and Manual Repair

Repairing Error Code 0x80240017 in Windows 8/Windows 8.1

Method 1:

Resetting Windows Store app:

1. Press and hold the Windows key and press R. This will open up the Run command
2. Now, type exe and hit Enter
3. Just wait for it to finish and it will re-launch Windows Store. Now, try and install the app you were trying to install which was previously showing an error.

This basic solution will delete the cache and reset Windows Store.

Method 2:

Using Windows troubleshooter:

1. Click on Search on the Charm bar and type Troubleshooting. Click on the very first option.
2. A new window will open. Click View all from the left pane.
3. Scroll down to the bottom and click on Windows update.
4. Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
5. The troubleshooter will automatically detect problems and fix them.
6. Now, close this window and try download/install the app which was previously showing an error.

Method 3:

Disable Proxy Settings: Disable proxy server on Internet Explorer

1. Press the Windows + R Run window will appear.
2. Type cpl and hit Enter
3. Click the Connections tab and click LAN settings
4. Under proxy server uncheck “Use a proxy server for your LAN”
5. Click OK

Now try to install apps from Windows Store.

Method 4:

Boot in Safe Mode:

1. Open Run command as previously described
2. Type MSConfig
3. Click on the Boot tab
4. Tick Safe boot in Boot option
5. Select Network
6. Click Apply and OK
7. Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Method 5:

Note: It is recommended that you back up your files and folders before attempting this step:

1. Move the mouse cursor over to the upper right side of the screen.
2. A menu will pop up on the left. Click on the “Settings” feature on the menu.
3. On the Settings window, click on the “Change PC settings.”
4. Now, left-click on the “Update and recovery” feature.
5. For the next step, left-click on the “Recovery” feature.
6. There is an option here saying “Refresh your PC without affecting your files.” There, left-click on the “Get started” button.
7. Now, follow the instructions on the screen to finish the Refresh process.
8. After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
9. Check again to see if the error 0x80240017 has been fixed.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

One of the most useful and powerful built-in utility in Windows 10 is the DISM tool. This tool can be used with the Command Prompt command line as well as for other purposes. However, it is not without flaws and there are times when you may encounter some issues while using it. One of the problems you can get while using the DISM tool is the following error:

“The scratch directory size might be insufficient to perform this operation”

This kind of error in DISM occurs when the DISM command is executed from the Windows Recovery Environment due to the limited size permissions of a delivery where the operating is being performed. To fix this DISM error, you need to follow the instructions laid out below. Step 1: First, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open Command Prompt. Step 2: Next, you have to specify a scratch directory that contains the Windows folder and to do that, you can either use the DIR command or the BCEDIT command. So in the elevated command prompt type and enter “dir” or “bcedit”. Step 3: After that, you will see a list of folders inside the C: partition. Now you have to create a folder named “scratch” inside the partition. To do so, execute the following command:

mkdir C:Scratch

Note: The command you just entered will create a directory inside the root of the C: partition named Scratch. Step 4: Now that you’ve created the Scratch folder, note that each time you run any of the DISM commands, you have to enter the following code snippet in them:

/ScratchDir:C:Scratch

 Note: For instance, if you are using the DISM tool to repair the offline Windows image, instead of executing the “Dism /Online /Cleanup-Image /RestoreHealth” command, you now have to execute the “DISM /Image:C: /ScratchDir:C: Scratch /Cleanup-Image /Restorehealth” command. And if you want to remove a selected installed update package, you can use the “DISM /image:C: /ScratchDir:C:Scratch /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e75~amd64~~16299.196.4.9” command. Keep in mind that the mentioned package is only an example. And lastly, you also have to replace the drive letter in the new code snippet when you execute the commands given above.

Microsoft office has two major packages, an online one, and an offline version. The online version of the course is Office 365 that requires a monthly subscription and it is always regularly updated and maintained. Another version is more of a typical old school application, install it and use it, no constant internet connection is required and no monthly subscription is required, buy once and use it. The last version of buying it once and use it was Office 2019 and after two years we are going to receive a new version soon. Microsoft has set its release date for October 5^th of this year and as always it will feature the current latest version of office applications and one-time purchase. The new office will support dark mode and other improvements tied to the new Windows 11 and some specific features tied to Office itself.

Many Linux users if not all of them can run their distros from a USB drive but did you know you can run Windows 10 from a USB drive as well? Microsoft has introduced all the way back to Windows 8 one feature called Windows To Go and it kept it in Windows 8.1 and in Windows 10 as well. This feature is intended as a convenient way for workers to carry their corporate environments with them, but having your own copy of Windows on a thumb drive could be handy for backup purposes, too, or if you frequently use public machines that lack your preferences/applications or that have a restricted OS.

What you will need?

In order to actually make Windows 10 run from a USB drive you will need the following things:

1. USB drive with a minimum size of 20GB
2. Working computer with Windows 10 running on it
3. Rufus or another ISO to UBS tool, get Rufus here: https://rufus.ie/en_US/
4. Windows 10 ISO file

Making Windows 10 UBS drive

Install Rufus on your Windows 10 and run it. Stick USB in PC and open Rufus. On the screen that follows choose your Windows 10 ISO image and under Image options choose Windows To Go. Click on ready and you are finished, that’s it. After Rufus finishes you have now fully working Windows 10 bootable drive which you can use on another PC for whatever reason.

The GeForce Experience on graphics card manufactured by NVIDIA is an advantage for users who loves gaming as it makes enhances users’ gaming experience. However, there are times when it may also encounter some problems. One of the problems users may encounter is the error code 0x0001. This kind of error occurs when users open the NVIDIA GeForce Experience utility. Here’s the full content of the error message:

“Something went wrong, try rebooting your PC and then launch GeForce Experience, ERROR CODE: 0x0001.”

Errors like this one diminish the overall experience of users due to the fact that when this error occurs, the NVIDIA GeForce experience wouldn’t even start which renders its features useless. There are several potential fixes you can check out to resolve this error but before you check them out, you can try to restart your computer first and then open the NVIDIA GeForce Experience once again, if you still encounter the error, then you need to check the NVIDIA Display Driver Services or update your NVIDIA display drivers or switch to the BETA release. You could also try to install and reinstall the NVIDIA display drivers or perform System Restore and see if it helps. For detailed instructions, follow the given options below.

Option 1 – Try to check the NVIDIA Display driver services

• Tap the Win + R keys to open Run and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the following NVIDIA services and make sure that their Startup types are as follows:
  • NVIDIA Display Container LS – Automatic
  • NVIDIA NetworkService Container – Manual
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA GeForce Experience Service – Automatic (Delayed Start)
  • NVIDIA Geforce Experience Backend Service – Automatic (Delayed Start)
  • NVIDIA Telemetry Container service – Automatic
• Next, double click on each one of the services and go to Properties. Here, check if the service is running. If it’s not, just click on the Start button. On the other hand, if they’re already running, just click on Stop and then click on Start again.

Option 2 – Try to update the NVIDIA Display drivers

You can also try updating the NVIDIA display drivers as it might help in fixing the error. To update them, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of NVIDIA graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Note: If you want to try out the beta release of the NVIDIA display drivers, click on this link. Beware though that the beta software is unstable and buggy and may cause some different bugs.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try to run System Restore

You could also run System Restore as it might help fix the error code 0x0001 in NVIDIA GeForce Experience.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if the error code 0x0001 in GeForce Experience is now fixed.

Option 5 – Do a clean install on the NVIDIA driver

• Before you do a clean install on the NVIDIA driver, you have to download the latest version of the Display Driver first.
• Boot your Windows 10 PC into Safe Mode.
• After that, double click on the executable file of the Display Driver Uninstaller to run and install it.
• After the installation, open the program. Once you do, you should see the following window on your screen:
• In the program window, click on the “Clean and restart” button.
• After your PC has rebooted, download the NVIDIA drivers.
• Then select your Product Type, Product Series, Product, Operating System, and Language appropriate for your hardware specifications as well as personal requirements.
• Next, click on Search to display the latest available driver as per the information you entered.
• And click on Agree and Download to start downloading the latest driver executable file.
• Run the executable file after you finished downloading the latest driver executable file and then select Custom and click on Next.
• Afterward, select “Clean Install” and proceed. Doing so would install the latest driver on your PC.
• Restart your PC and check if the error’s now fixed. If not, you can try installing an older version of the driver instead.

As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

• From the Start Menu, go to Control Panel.
• Navigate to Ease of Access Center.
• Then select the option “Make the keyboard easier to use”.
• Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
• Click on Apply and then on OK to save the changes made.

Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:

• From the WinX Menu, open the Device Manager.
• In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.

Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.

• After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.

Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.