How to fix random Computer crashes

The TWCU.EXE or TP-LINK Wireless Client Utility is a configuration application required to run wireless adapters successfully. The TP-LINK Wireless Client Utility application only exists on computers that are using the TP-LINK adapters. Upon the installation of this application, the service will be automatically added to the Windows service list that will continuously run in the background. The Twcu.exe is placed at the C:\Program Files\TP-LINKTP-LINK\Wireless Utility folder and is used by TP-LINK to connect to the internet. The name of the main executable file is twcu.exe and can be viewed in the Services tab of the Task Manager. If you are one of the users who just upgraded to Windows 10 from the previous Windows versions, then you’ll most likely see an error saying, “Failed to load the library file!” that has something to do with twcu.exe or TWCU. This error pops up when you go to your desktop and every time you log into your Windows 10 PC. Like pointed out, this error is related to the TP-LINK Wireless Client Utility and every user who is using the TP-LINK Wireless Client Utility is experiencing this problem which may be due to some compatibility issues especially when you start getting this error right after you upgraded to Windows 10. To fix this problem, follow each one of the options given below.

Option 1 – Try running in Compatibility Mode

The best thing you can do is to run the TP-LINK Wireless Client Utility in the compatibility mode since the problem is due to some compatibility issue. To run this utility in the compatibility mode, here’s what you have to do:

• Look for the TP-LINK Wireless Client Utility which should be located on your desktop.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• Click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the TP-LINK Wireless Client Utility in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue of the TP-LINK Wireless Client Utility.

• Look for the TP-LINK Wireless Client Utility which as mentioned, is on your desktop.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Recently, a number of Windows 10 users reported that they were not able to use Cortana properly because it wasn’t able to connect to the internet. According to these users, Cortana won’t connect to the internet even when their internet connection is stable. According to security experts, this issue is confirmed to occur only with Microsoft accounts. This problem might have something to do with a proxy server that interferes with Cortana. There were reports that this issue was caused by a proxy that was filtering the network connection which also happens to interfere with Cortana’s ability to adapt search results and queries based on the user’s location. It could also be caused by some glitch in the home network or your Microsoft account information is inconsistent or your Microsoft account has to be verified. Here are some suggestions that could help fix the connection issue in Cortana, just start with the first one and work your way down until you encounter an option that fixes the problem.

Option 1 – Restart or reset your modem or router

The first thing you can try is restarting or resetting your modem or router. All you have to do is unplug the power cable of the modem and then plug it back in after a few seconds. You could also use the reset button of the modem at the back if it is one. But before you press the reset button, keep in mind that it will erase all the connection credentials and it will be set back to its default settings. After rebooting the network, you can restart your computer to force your modem or router to reassign an IP address to your computer.

Option 2 – Restart Cortana

Restarting Cortana can help you resolve the issue.

• To restart Cortana, open the Task Manager, right-click on Cortana and select the “End process” option.
• Then go to the File tab and select “Run new task”.
• After that, type in “cortana.exe” and press Enter to restart the process.

Option 3 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Open another app that uses a Microsoft account

This might seem like an odd fix, however, a couple of users tried doing this and it worked for them as it allowed Cortana to connect to the internet again. In this option, you just have to launch another app that uses your Microsoft account information in the same way as Cortana, for instance, the Store app. Once you open the app, a prompt should appear along with a dialog box that allows you to update your Microsoft account with the information required. After that, restart your computer and check if Cortana is now able to connect to the internet or not.

Option 5 – Verify your Microsoft account

In some cases, Cortana might not be able to connect to the internet because your Microsoft account is no longer verified. This usually happens when you use a two-step authentication system with your Microsoft account. To verify it, just open Settings and click on Accounts. After that, check if you have a Verify hyperlink under your Microsoft account or not then click on Verify. Afterward, follow the next on-screen prompts to verify your Microsoft account. Once your account is verified, restart your computer.

Option 6 – Reset Cortana settings

• Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

In today's world setting up a LAN network or internet connection is no longer a daunting task that will require having a bachelor's degree in computer science nor a specialized technician. But even in the present-day environment issues and problems can occur. One of these problems is detecting or running a network at a slower 100MB speed instead of 1GB. Troubleshooting of this nature is somewhat more complex than your typical troubleshooting issue because several things including hardware could be involved in this particular problem but do not worry, we are here to back you up and guide you Setting up a home or small office network no longer requires a specialist technician to constantly monitor and optimize the LAN routers and connected PCs. As Windows networking has improved and new features have become available on the hardware, configuring a 1GB network should be as simple as connecting the LAN to a router that came with this capability. If however the network’s rated speed only gives 100MB, troubleshooting the issue is more complex. To find the problem, you’ll need to check the hardware devices, cable connections, and the software you are using to connect and manage the network.

Hardware checks

1. Check both connection jacks to see if it has any loose or frayed wires. If any of the wires are loose, it can be the cause of the performance issue. You should replace the cable if you discover damage to the connectors.
2. Inspect the entire length of the cable and check if the harness shows any clear signs of damage. A bent or damaged cable can reduce the amount of information it’s capable of transferring between the PC and LAN router. If you find any damage to the cable, replace it to restore your network speed.
3. Is the cable capable of transferring 1GB speeds? Different network cables support different network speeds. A Cat-5 cable will only provide 100MB transfers, while a Cat-5e or Cat-6 can support up to 10GB transfers. Check the cable’s labels to make sure you are using a Cat-5e or higher-rated data cable.

Now when the hardware issue is out of the way we can focus a little more on the software part.

Let's try the first easy solution, run Windows built-in troubleshooter

1. Click the Windows button and type Control Panel. Then select the top result.
2. If your Control Panel shows the Category View, change it to display Small Icons instead.
3. From the list of available applications, select Network and Sharing Center.
4. In your Network and Sharing Center, you can see the active network, set up a new network connection, troubleshoot problems, or change your adapter settings. Before making changes to your device properties, you can let Windows run a troubleshooter on your adapters to see if it can automatically fix your connection issues.
5. Click on Troubleshoot Problems from the Change Your Network Settings section.
6. In the Troubleshooter Application, scroll down and find the Network Adapter option.
7. Click on Run Troubleshooter to let Windows check your network adapter’s configuration for any issues.
8. Select the Ethernet Adapter you’re currently using from the list and click Next to proceed.
9. Wait for the process to complete and check the results. If Windows detects any issues, it will recommend a fix. However, if the configuration of your network adapters does not have any problems, you’ll see a message that Windows couldn’t detect any problems.
10. If there are any issues with the cable, the troubleshooter will detect the connection issue and request you replace the cable and connect it to your PC.
11. It can occur that even after inspecting the cable and you didn’t find any visible damage on the housing or connectors, it could still be faulty. Replace the cable with a new one and rerun the troubleshooter to see if the cable is working as required.

If the troubleshooter finished and you received a Windows Couldn’t Detect Any Issues result, you’ll need to verify your adapter’s speed settings.

1. In your Network and Sharing Center, select the Change Adapter Settings option from the left menu.
2. On the list of adapters, choose the one you’re using and click the Right Mouse Button to open the context menu.
3. Select Properties from the Context Menu to access your adapter’s settings.
4. On the Ethernet Properties window, you can enable or disable different features and install additional protocols. To change the device settings, click on Configure to continue.
5. This will open the Device Controller Properties window where you can check the status, make changes to the settings, find out information about the driver, or check historical events on the device. Select the Advanced tab to access the device settings.
6. On the Advanced tab, locate the Speed and Duplex setting.
7. The Auto-Negotiation option may cause network performance issues on certain Ethernet adapters and routers. The setting allows your adapter to change the speed settings according to the LAN configuration you connect to your PC. If you connect to different LAN networks regularly with different speeds, it can occur that the setting doesn’t update from 100MB to 1GB while switching.
8. Change the Value to match the network speed of the LAN you’re connecting to your PC and use the manual speed setting.
9. Click OK to apply the setting and test your network performance. If your adapter doesn’t have the 1GB setting available but you know the rating should go up to that speed, it could indicate that you aren’t using the right driver for the device.

If you don’t have the setting available or the device still only provides 100MB speeds after changing the Speed setting to a manual value, you may have to update the driver for the device.

1. On the Ethernet Properties Window, once again click on Configure to access the Device Properties Window. Then select the Driver Tab to access your driver details.
2. Select Update Driver from the available options.
3. On the Update Driver window, select the option to let Windows Search Automatically for Updated Driver Software.
4. Windows will connect to the internet and search for the latest drivers online. If a newer driver exists, Windows will download and install the driver for you. If you’re using the latest driver, Windows will inform you that no updated drivers are available.

Missing Dciman32.dll Error – What is it?

Dciman32.dll is a type of dynamic link library. Just like any other dll file, it includes instructions and is called to load and run different programs. The Missing Dciman32 dll error code occurs when the program dependent on this dll file type is unable to load the file. This error can occur while using or installing certain programs on your system.

• "Dciman32.dll Not Found"
• "Cannot find [PATH]dciman32.dll"
• "This application failed to start because dciman32.dll was not found. Re-installing the application may fix this problem."
• "The file dciman32.dll is missing."
• "Cannot start [APPLICATION]. A required component is missing: dciman32.dll. Please install [APPLICATION] again."

Solution

Error Causes

The Dciman32.dll error causes include:

• Dciman32.dll file corruption or removal
• Poor program installation that uses Dciman32.dll file
• Registry issues
• Hardware failure
• Malware infection

Further Information and Manual Repair

Here are some of the easiest and effective ways to fix the Dciman32 dll error on your PC:

Method 1 - Restore Dciman32 dll file Back on your PC

Remember DLL files are shared files. You might have deleted this file while uninstalling some other program on your PC. Therefore to restore Dciman32.dll file, first check your recycle bin. If you locate it, then that’s great however if you don’t, then another way to restore the Dciman32.dll file is to download it from the internet.

Method 2 - Update Drivers for Hardware Devices

To update the driver first download the latest drivers from the hardware manufacturer’s website. Now go to the start menu, then the control panel and then click the device manager. Once you open the device manager, locate the hardware device you want to update the driver for. For example, if you experience a Dciman32 dll error when you play a 3D video game, then this indicates that you need to update the drivers for your video card. Navigate through different categories of hardware devices by clicking the icon to find the hardware you want to update. After finding the hardware you’re updating the driver for, right-click on the hardware’s name and then choose properties and then the driver tab. Click update driver button. This method will take approximately 10 to 12 minutes. To activate the changes you will have to restart your PC.

Method 3 - Reinstall the Program that Uses Dciman32.dll File

Another way to resolve the Dciman32.dll error code on your system is to reinstall the program showing the error message. Poor program installation can also be the reason for the error occurrence. To reinstall the program, first, you will have to uninstall the program showing the error message, and then restart your PC to activate changes. Once your computer restarts, reinstall the deleted program. Make sure that the disc or the CD you are reinstalling the program from is bug-free and not scratched.

Method 4 - Scan your PC for Registry Issues and Viruses

If the dll error still persists, then this means either the error is triggered by viruses or registry issues. To resolve these issues you will have to install and run programs on your PC antivirus and a registry cleaner. However, you should note that installing too many programs can slow down your system’s performance.

Restoro

The best way to scan for viruses and registry issues without compromising your PC performance is to download Restoro. This is a multi-functional PC Fixer embedded with 4 powerful and unique PC repair utilities including an antivirus that scans all kinds of viruses, Trojans, and malware. It also features a registry cleaner that removes all unwanted files saved in the registry, cleans the registry, repairs the damaged dll and system files including the Dciman32.dll file, and restores them back to normal. Furthermore, to ensure your system performance at its optimum level, it is also embedded with a system optimizer. And forth utility it features is Active X controls and class scanner. This is a safe and a user-friendly program compatible with all Windows versions. Click here to download Restoro now.

Building your own custom PC system can be one of the greatest things you can do to your budget. Instead of going for a rebuild, we will go into detail about why building your own PC is a much better option. Also, note that if you do not possess enough technical knowledge about a topic there are plenty of stores that will offer you advice on components and after all, you can always get help from a friend.

So without further diversion from the topic, let us explore all the benefits of building a custom computer.

Building a custom PC is cheaper

At the first look, this statement does not feel right since when you look at the prebuilt systems you get a feeling that it is much cheaper than do it yourself variant and although CPU and GPU seem like a great deal I beg you to look under the hood on other components. Usually to lower price compromise would be made on other crucial components like SD or power supply, a PC case, or motherboard so even if you have a good CPU and GPU that will not matter much since other components would not be able to catch up with them. After all, prebuild computers will need to pay people who are building them and there is no way that will be cheaper if you just plain went and bought the same components yourself and install them.

When you are in control in choosing each component there is not only being cheaper online, it is flexibility with building itself. You choose which components you want to be stronger and which to be normal. Also, you can choose the exact model of the given component leaving you more in control and open to future upgrades.

More flexibility

Also, it may sound irrelevant but when building your own custom PC you can also choose which company you would like to purchase for each model, yes considering the CPU it is AMD or Intel but when you are buying a case, SSD, GPU, and other components choosing the right company for your needs is also the thing that should not be overlooked.

You can customize it the way you want

Not really a quality argument but with a custom PC build, you can choose would you like that RGB component or not, you choose do you like white or black fans, and many more things. You really can place a personal stamp on the computer making it indeed a personal computer.

You choose OS and applications

When you buy an already prebuilt PC, usually it comes with some sort of OS on it, sometimes it is freedos, Linux and sometimes it is Windows Home. When you get your hands dirty you can place whichever system you want on it and install applications that you use and know and some preinstalled typical apps.

What is DownloadAdmin/ Updateadmin?

As a digital creation of Blueis, the DownloadAdmin application peruses your computer system for programs/applications that are outdated. This program then makes the necessary updates/installation on your computer, as if it were the Administrator. While most people might consider this application harmful, scrutinizing the Digital Publisher/Creator of the application should be reason enough to remove DownloadAdmin (and any other associated program) from your computer. Why? Blueis is infamous for producing/distributing “adware type software”, according to herdProtect Anti-Malware. Is that not a plausible reason for you to remove applications associated with that publisher? Additionally, DownloadAdmin not only updates your outdated applications, but it installs additional programs - usually utility tools and search toolbars. This is a sly way to promote third-party software and to get ads loaded onto your computer system. Technical details about DownloadAdmin include:

Digital Publisher: Blueis Product Version: 4.0.0.1 Original File Name: DownloadAdmin Entry Point:  0x0000234A

Assessment of DownloadAdmin

For this assessment, the DownloadAdmin file was obtained and installed on a test computer. After the DownloadAdmin/Updateadmin application was installed, it made several modifications to the computer system. These modifications may class the newly installed file as a PUP (potentially unwanted program). Outlined below is what took place after the file was installed.

• Updated an outdated application installed on the computer

Subsequent to the update made by Updateadmin, I thought the PUP had run its course. However, it was not quite finished. It was after scanning the contents/programs of my Local Drive, I stumbled on an additional program, one that I did not download or install, at least not intentionally. As predicted, the DownloadAdmin application scanned through the computer system (in the blink of an eye), during installation and made adjustments to an application already installed. This program was the Mozilla Firefox. Since Mozilla Firefox was rarely used on the PC in question, the DownloadAdmin application thought it quite appropriate to revive the Mozilla Firefox browser, by replacing it with the latest or more contemporary version.

• Installed a search toolbar

While DownloadAdmin did request permission to install an updated version of my Browser, it provided no warning about installing a search toolbar. This is quite shady and deceptive. In addition to updating the Internet Browser, DownloadAmin also installed the SearchProtect toolbar (Conduit). This toolbar is no stranger to the market as I’ve encountered it on several occasions during my assessment of malware.

Should you remove DownloadAmin?

That decision is totally yours to make. However, here are some reasons why most people would consider that program unwanted

• It updates your outdated programs

In most cases, at least those I’ve seen, if a user has a program installed, they don’t necessarily want a new version of that program. In fact, this PUP could spell trouble since some programs, especially paid, require a license to use the software. When that program is updated/ upgraded, you might have to acquire a new license to get it to work.

• Unnecessary program

If you’re totally lackadaisical and loathe the idea of doing work yourself, this program might come in handy. Many users will update their computers manually by using Microsoft’s preinstalled/pre-programmed updater in their computer’s Control Panel. This option searches for and installs all the necessary programs to keep your computer safe and secure. The DownloadAdmin program only occupies needed space and resources on your computer. However, what’s good about this program is that it doesn’t operate at the start time so it doesn’t necessarily cause unnecessary lags on your computer.

• Modifies your search experience

By installing a search toolbar called SearchProtect, Updateadmin modifies or changes the browsing experience you’re accustomed to. SearchProtect hijacks your browser and changes your homepage to their choice while removing yours. This is often hard to reverse since the publisher created this software to remain once installed. To completely remove DownloadAdmin from your computer, click here to download and install Spyhunter

Razer is a well-known brand among PC gamers and users, it started as a peripheral manufacturer focused on keyboards and mouse but after years passed Razer expanded its inventory offerings. It soon started offering headphones and lately has branched into wider product lines like gaming chairs and protection masks. It is not a big surprise that Razer is expanding into other branches of the PC industry. This time, however, it has revealed not one but three new hardware for your PC. Case fans, all in one liquid cooler and power supply. There are not many details about the products themselves but one thing is one hundred percent confirmed, they come with Razer Chroma, all of them, even the fans.

Katana Chroma ATX PSU

Most interesting for me personally is Razers Katana, the power supply unit. It is a modular power supply ranging from 750W to 1200W with the additional option of Titanium rated one with an impressive 1600W of power. Power supply will start shipping in early 2022 and at the time of writing this article no price range has been released.

Razer Hanbo AIO

Hanbo liquid cooler will feature an optimized intake design so it can ensure greater heat transfer and fluid dynamic for improved reliability and silent operation. Radiator comes in 240mm size with two fans and a larger one of 360mm with three fans. The pump will be able to rotate in any direction of full 360 degrees so it can fit in any case. Hanbo will be released in November this year but no pricing has been released so far.

Razer Kunai Chroma case fans

Kunai fans will boast high static pressure performance with lowered noise. They will go as far as 2200rpm for the 120mm version where the 140mm version will go up to 1600rpm. They will come with addressable LEDs and up to eight fans will be able to be connected to Razer’s PWM fan controller that will come with a magnet at the back for easy attachment to any steel part of PC casing. PWM will use Razer’s Synapse software to customize pulse width modulation in order to improve airflow and noise. PWM will be priced at $49.99 in the Razer Store and it is available for preorder. Fans are priced at $44.99 for one 120mm or $129.99 for a three-pack of 120mm. One 140mm will go for $49.99 and a three-pack will be $129.99.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client

Most scrollbars are hidden by default if they are not used in Windows 11. If you are not ok with this feature and want scrollbars to be always visible and available do not worry, turning them ON is very easy.

• Press ⊞ WINDOWS + I to open Windows settings
• Click on Accessibility in the sidebar
• Select Visual Effects
• Inside visual effects settings find Always show scrollbars and switch it ON

Windows 11 will save settings automatically and apply setting right away. Close settings and continue with work.

One of the most basic and commonly used features in the Windows operating system is the copy and paste feature that helps users accomplish tasks in a faster and easier way. However, if you notice that it’s not working properly for some reason, then this post might be of help as it will provide you with options you can check out to resolve the problem. You can encounter this kind of problem with the copy and paste feature if some system files are corrupted or if there’s some third-party application or process that interferes with this function. Worry not though for there are some options you can check out to fix this. You can try to restart the rdpclip.exe process or the explorer.exe process. You could also try to reinstall the program where you encountered the issue with the Copy and Paste function. In addition, you could try clearing the clipboard history or run the built-in tools like the DISM tool and SFC scan. You could also troubleshoot the problem in a Clean Boot State or use the Refresh Windows tool. For more information, refer to each one of the options below.

Option 1 – Try to restart the rdpclip.exe and the explorer.exe processes

The first thing you can do to resolve the problem is to restart certain processes namely, the rdpclip.exe process and the explorer.exe process via Task Manager.

• First, right-click on your Taskbar and select the Task Manager.
• Next, look for the rdpclip.exe process and right-click on it, and select the End process option.
• After that, click on the File tab > Run new task and then type “rdpclip.exe” and tap Enter.
• This should help fix the problem. If not, you could also try to restart the explorer.exe process – just look for the explorer.exe process in the Task Manager and right-click on it, and then select the Restart option.

Option 2 – Try reinstalling the concerned program

If you only experience this issue on a particular program, you might want to uninstall this program and install it back again, and then see if it fixed the problem or not.

Option 3 – Try to clear the clipboard history

You could also try clearing the clipboard history as it has been known to help in fixing this kind of issue. You can clear the clipboard history using the command line.

• Tap the Win + R keys to launch the Run dialog box and type “cmd” in the field and hit Enter to open Command Prompt.
• Next, execute this command: echo off | clip
• After that, check if the Copy and Paste function is now working properly or not.

Option 4 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • DISM.exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 5 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect your device or copy the files to your external device again and check if the problem with the Copy and Paste function is fixed.