One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.
This type of issue normally occurs because of the following:
Here are some steps you can take whenever you encounter this error.
Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.
A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.
Before performing a clean boot, make sure to take note of the following:
Here are the steps to perform a clean boot.
Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:
Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.
Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.
If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.
Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.
Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.
If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.
New Tab Aid is an extension for Google Chrome. It is published by Spigot Inc. It is classified as a potentially unwanted browser hijacker as it injects Yahoo search into your new tab windows. This extension also adds recently viewed tabs under the search bar. It also redirects all your searches to Yahoo instead of your default browser search engine. It is often found bundled with other software found on the internet and not installed directly by the user. For these reasons, numerous anti-malware utilities flag New Tab Aid as potentially unwanted or malicious.
On September 18th, 2017, Cisco’s Talos announced that CCleaner, a popular utility with billions of worldwide users, had been compromised by hackers, and was used to unwittingly distribute hidden malware in its installer. Later in the day, Piriform, the publisher of CCleaner, confirmed the problem.
Undetected by all but 1 major antivirus including CCleaner’s own parent company, this occurred for over a month and impacted over 2.7 million users. Users of CCleaner v5.33.6162 and CCleaner Cloud v1.07.3191 for 32-bit Windows are affected. These downloads were live on CCleaner’s official site from August 15th to September 12th, 2017. Anyone who downloaded the program during this time could be affected. The company claims that while the hackers set up the backdoor and many users were impacted, that the perpetrators have been arrested and that the malware never successfully performed its full task and compromised user’s PCs or sent out their data; in the wake of recent security breaches such as Equifax, users are understandably worried. Given the severity of the threat of hacking and data theft, users should take action immediately if they have CCleaner.“<PATH OF THE EXECUTABLE FILE>, This application has failed to start because its side-by0side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail”.This kind of problem has something to do with the C++ runtime package in the background. It could also be related to an error for a registry value. Whatever the cause is, you can fix this error with the help of some suggestions provided in this post. You can try to reinstall the application or check the registry setting or reinstall the suitable Visual C++ Runtimes or re-enable the Microsoft .NET Framework. For more details, refer to the instructions given below.
Some users trying to upgrade from Windows 7 or Windows 8/8.1 reported experiencing installation rollback with error code 0x80070004. This error normally appears when the Computer Name is set to names that can’t be used for the computer. It’s also possible this error occurs if users or program files folder were redirected to a different partition.
The Error code 0x80070004 on Windows 10 is normally caused if any of the following were used as the Computer Name and the user tried to upgrade to Windows 10:
If you don’t solve this error, you won’t be able to upgrade from Windows 7 or Windows 8/8.1 to Windows 10. Note that this error will continuously bring you back to the original OS unless fixed.
Please note that if you’re not confident in doing these steps, you might want to consider seeking the help of an expert or using an automated tool that will help fix this.
Here are a few methods to try.
The most common cause of this error is if your computer uses any of the following reserved names:
These reserved names are not meant to be used as computer names. If this is what your computer uses and you try to upgrade to Windows 10, you will surely get this error. Check your computer name and if you see any of the reserved names, change it right away.
Changing Computer Name in Windows 8.1
If you’re trying to upgrade from Windows 8.1, you can change the name of the computer by following these steps:
Changing Computer Name in Windows 7
If you’re trying to upgrade from Windows, you can follow the steps below to change the name of your computer.
If the first method doesn't work, it probably means the computer name isn’t the cause of this error. Another reason why users experience Error code 0x80070004 when upgrading to Windows 10 is if the “Users” directory was relocated. So, when you try upgrading to Windows 10, the installer wasn’t able to find the user profiles on the “%systemdrive%”, where the current operating system is installed.
If you changed or moved any of the Users, Program Data, or Program Files folders, this will cause the error. Before you upgrade to Windows 10, you might be required to reset or reinstall your current operating system (Windows 7 or Windows 8.1).
If you haven’t made any changes or haven’t moved any of the mentioned folders, there’s a great chance that your users' profiles are corrupted. You can also reinstall your current operating system. However, you might want to check for the corrupter user profile first. To do this, follow the steps below:
On the Users Profiles, make a copy of all the accounts somewhere. Sign out from the current user account then try logging in back using the accounts you’ve copied. For each account, you get an error, delete it. However, make sure that you don’t delete the UpdateUser and Administrator account ever.
After this is done, try upgrading your operating system to windows 10 again.
If the above methods still not useful, you might want to rely on an automated tool. Find a secured and trusted tool. It will help fix this issue.
“An internal error has occurred: The specified resource name cannot be found in the image file. (0x90070716).”You can also encounter this error when you run the System Image Backup function. As mentioned, you can resolve this error using two potential fixes namely checking the status of the Windows Backup Service and checking the settings in the Windows Registry. For more details, refer to the instructions provided below but before you proceed, it would be better if you create a System Restore point first.
The program can’t start because MSVCR71.dll is missing from your computer, Try reinstalling the program to fix this problem.If by any chance you have encountered this error know that you are not alone and that this is a solvable error. In this guide, we will show you how to fix this error. Usually, the MSVCR71.dll missing error is met when a new application is installed. So let us dive right into it and solve it.