If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem.
There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem.
It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.
Option 1 – Edit the Power Plan settings using Control Panel
Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
After opening Control Panel, click on the Power Options.
From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.
Option 2 – Edit the Power Options using Settings
Tap the Windows key + I to open the Settings app.
After that, select Settings and go to the Power & sleep section.
Next, set the system to “Never” when the device is running on battery power or plugged in.
Now restart your computer to make sure that everything is working properly.
Option 3 – Try running the Power Troubleshooter
Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.
Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State
The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After that, try to install the Windows Updates or upgrade again.
Option 5 – Try checking the Sleep Advanced Settings
Click on the Windows key and type “control panel” in the field and select the related search result.
Next, select the Security and Maintenance option and click on the Power Options.
After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
Now click on the Change advanced power settings button and a new window will appear.
Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.
Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface
Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.
Option 7 – Update the device drivers
Reboot your computer into Safe Mode with networking support.
Tap the Win + R keys on your keyboard to open the Run dialog box.
After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
After opening the Device Manager, update all the outdated Device drivers on your computer.
Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
Now restart your PC and check if your computer is now back to normal.
As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all.
This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.
Option 1 – Run the Windows Store App troubleshooter
The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
Tap Win + I keys again to open the Windows Settings panel.
Go to Update & Security and then go to Troubleshoot.
Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.
Option 2 – Try checking the settings in the Windows Registry
The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.
Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.
Option 3 – Try to reset the Microsoft Store cache
Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
Right-click on the start button and click on Command Prompt (administrator).
Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.
Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell
Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
New Windows brings new keyboard shortcuts, most of them are tied to new features and we are presenting you some new ones that are worth remembering.
⊞ WINDOWS + N - notification panel
⊞ WINDOWS + W - News and Interests feed
With the News and Interests feed, Windows 11 offers users the ability to check the latest news, the weather, and more without opening a browser window.
⊞ WINDOWS + Z - Snap Layout
Instead of the usual two windows snapping capability, Windows 11 allow users to snap their windows in a three-column layout. Users can access this by pressing Windows Key and Z to access the Snap layout.
⊞ WINDOWS + PRT SCN - taking screenshots
This one isn’t exactly new, but pressing the Windows Key and Print Screen will automatically capture the entire screen and save a copy of the image on your PC. Once the screen flashes, you will know that the screenshot has been taken, after which you can find the file saved under your Pictures folder in a subfolder called Screenshot.
⊞ WINDOWS + C - Microsoft Teams chat
Microsoft Teams app, the service allows anyone with a Microsoft account to quickly start a chat using the Windows + C shortcut.
So, you have finished with work, game, movie, music, email, or whatever on your PC, you look at the clock, it is late, you decide to go to sleep or outside, you click on the power button and choose shutdown. Now when a PC is shut down you feel good and go with your business but the next time you power it up you get the same error like the computer never really shut down in the first place. You wonder why and reboot it, just in case and all of the sudden error is gone.
If something similar has happened to you or you had the feeling that after shutting down your computer has not really felt like shutting it down, do not seek professional help, everything is OK with you because when you click on shut down, your computer does not really shut down!
Truth is that Microsoft has changed how to shut down works and how rebooting works in Windows with an update but has not publicly said anything about it so some users may experience this feeling of not shutdown phenomenon and might even think there is something wrong with their PC.
Why this change?
A few years ago shutdown button and option in Windows were really shutting down OS, but things changed when Microsoft wanted to increase boot-up speed. Now when that decision was made shutdown option was changed. So, what was changed? Well in order to increase Windows booting time, the shutdown will now turn off power to PC components and it will look like everything is indeed shutdown but the Windows kernel will actually be saved to a hard drive with all settings and just awaken once the PC is turned back ON. This will result in all errors and other stuff being just still present same as they were once the system was instructed to be turned off.
Rebooting your PC will now clear kernel and file from the hard drive and you will get a clean system startup without any issues tied with the kernel itself.
Workaround
Now that we know why and what change has been made to Windows logical question is can we shut down our PC at all properly? Luckily for us, the answer is yes and we will not need any external application to do it, we can still do it inside Windows itself and it is quite quick and easy.
Bringing back the old shutdown
In order to bring the old shutdown functionality of your PC please follow the instructions but be aware that by doing this your PC will boot a little bit slower since it will have to load the kernel from scratch each time computer is turned ON.
First thing is to go to settings and go to System
Then once you are inside the system, navigate to the power and sleep and click on it to select it. Once you have it selected to all the way to the right and click on additional power settings.
When you click on advanced power settings you should be led to the control panel's power options. Inside this panel click on top left link where it says Choose what the power button does.
Inside options, you will need to untick the box next to Turn on fast startup (recommended), this option has been ticked ON by the Windows update and probably without notifying you. Option means exactly what was described, it will save kernel state on the hard drive for faster boot time but sadly it can cause some issues since it will never be reloaded from 0.
If you are unable to uncheck the box click on the text beside the shield icon that says: Change settings that are currently unavailable (you will have to be logged in as administrator).
Conclusion
Altho turning off fast startup and shutting down the PC completely will for sure extend your bootup time I still believe that it is the right choice since sometimes a lot of clutter and bad things accumulate over time inside the OS and can cause a vast variety of problems in a long run. So stay safe and shut down that PC as it used to be in the past.
Microsoft has been bringing new lock-screen features with every iterative feature release of Windows 10 in order to improve user experience. However, Windows 10 users have different opinions regarding it. Some users are pleased with it while some users simply do not like it. So if you are one of the users who seem to not approve of this feature, read on as this post will be about enabling or disabling the Console Mode sign-in feature in Windows 10.
Before you proceed, take note that you will not be able to use your mouse pointer in this Consol Mode login screen and you can only use your keyboard to navigate around various options. You might also want to create a System Restore point just in case.
To enable or disable the Console Mode sign-in in your Windows 10 computer, refer to the given steps below.
Step 1: Tap the Win + R keys to open the Run dialog box.
Step 2: Then type in “Regedit” in the field and tap Enter to open the Registry Editor.
Step 3: Next, navigate to the following registry path:
Step 4: From there, look for a DWORD named “ConsoleMode”. If you don’t see this DWORD, you can just create a new DWORD and name it as “ConsoleMode” and make sure that its base is set to Hexadecimal.
Step 5: After that, double click on ConsoleMode and change its value to “0” to disable it and “1” to enable it.
Step 6: Now restart your computer to apply the changes made.
Like pointed out, you can only use your keyboard when you’re in the Console Mode login window or screen. You can just use the ESC button to go back to the menu while you can utilize the arrow keys so you can go through the options that are mostly vertically arranged and the Enter key to select an option. In the Console Mode, sign-in using the Passwords and PINs worked efficiently.
Among other things and innovations, Windows 11 brings to the table is the game mode. The game mode is a system designed to release some resources and optimize your system when Windows 11 detects that you are playing games. It also turns off automatic updates while the game is active.
The game mode is active at all times and usually, everything works great but in some instances, it can sadly cause some performance issues. If you are one of these unlucky people where game mode is not working as supposed to do, don’t panic, we have a quick guide for you on how to turn it off.
Press ⊞ WINDOWS + I to open settings
Inside click on Gaming
Select Game mode
Click switch beside Game mode to turn it off
Close settings
Everything will be automatically saved and applied and you should not have any issues from now on. If for any reason you wish to turn game mode back ON, just follow the same steps and turn the switch to ON.
If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer.
According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application.
There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem.
The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.
Option 1 – Run the Network Adapter Troubleshooter
Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
Next, scroll down and select the “Network Adapter” option from the right pane.
Then click on the Run Troubleshooter” button.
After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 2 – Try to explicitly reserve the TCP port
The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.
Option 3 – Try to use the netstat command
In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
Next, type this next command and hit Enter: taskkill /PID PID /F
Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.
Option 4 – Remove any irrelevant internet device programs
You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.
Option 5 – Update the Network Adapter drivers
You might also want to update the Network Adapter drivers by following these steps:
Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
Then right-click on each one of the Network drivers and update them all.
Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
To reinstall the network adapter driver, refer to these steps:
Open the Devices Manager from the Win X Menu.
Then locate the device drivers and right-click on them to open the Properties.
After that, switch to the Driver tab and click on the Uninstall Device button.
Follow the screen option to completely uninstall it.
Finally, restart your computer. It will just reinstall the device drivers automatically.
This Unresponsive Script problem information is most frequent on Firefox, which is among the top browsers worldwide.
Firefox might show you these errors with the information, "Warning: Unresponsive Script". It is going to subsequently inform you that software to the web page you're trying to open is unresponsive, or has quit reacting.
This means that the script has ceased functioning and may freeze or hang Firefox if not immediately resolved. You can easily solve this problem.
Solution
Error Causes
Before you can fix this error, you need to understand its primary cause.
The biggest risk is that if left unchecked, Unresponsive Scripts will hang your browser and to an extension of your computer thus limiting your productivity. You may have to uninstall and re-install Firefox if the problem persists.
Listed here are several of the very most typical reasons for unresponsive script:
Programming Errors
Interference by other Softwares
Using an older outdated version of the program.
Further Information and Manual Repair
Most times, you have to do very little to fix this problem. Furthermore, a lot of the remedies supplied here do not require the assistance of a qualified professional technician. You can easily perform them and completely solve the error.
If you wish to stop the error, keep your browser and add-ons up to date.
It's easy to update your browser and any add-ons therein. In most cases it's free. By upgrading your browser and add-ons frequently, you are effectively eliminating the risk of Unresponsive Script occurring and interfering with your work.
Check for a poorly functioning background process
The sorts of background procedures that might result in the Unresponsive Software error include Javascript code, media plugin, and browser extension.
You can stop the script from running while using Firefox thus eliminating the Unresponsive script error.
Shutting the dialog box is just another easy way of eliminating the unresponsive script error information. Firefox offers you two choices in case of this malfunction. Either "Continue" or "Stop Script". Whatever alternative you pick, you can be certain the dialog box shuts, thus allowing you to continue browsing.
The final solution. Contact Firefox about these errors on your browser. Oftentimes, these errors occur when you attempt to visit particular websites. Mark the offending websites' URLs and include them in your communications with Firefox.
Sometimes you can also contact the website owner yourself and request them to check their website's code.
Following are additional measures you can take to resolve the Unresponsive Script error.
Waiting longer for the error to resolve itself automatically
Blocking the offending script
Yanking the guilty add-ons
Disabling the hardware acceleration tool.
With one of these few steps, you won't have to worry about the Unresponsive Script error, can continue enjoying your browsing activities on Firefox.
Javaw.exe is a type of executable file or a process used by Sun Microsystems. It is in charge of executing programs created with Java on Windows PC. It is a part of the Oracle Java Runtime Environment.
The javaw exe error hampers your ability to run programs supported by Java.
Common Javaw.exe error messages include:
"Javaw.exe Application Error."
"Javaw.exe is not a valid Win32 application."
“Cannot find javaw.exe.""Javaw.exe not found."
"Error starting program: javaw.exe."
"Javaw.exe is not running.""Javaw.exe failed."
"Javaw.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Solution
Error Causes
There can be many reasons for javaw.exe error code on your PC such as:
Viral infection
Malware attack
Invalid registry entries
Ignoring such error messages is not wise. You must resolve it right away as such errors can lead to serious PC threats like system failure and data security threats.
Further Information and Manual Repair
Scan the Javaw.Exe File For Malware
To fix Java Exe error on your system, first you need to find out the cause of the error. Is it triggered by malware or invalid registry entries? The best way to identify the cause is to check your system’s CPU usage.
This can be done through assessing the Task Manager by pressing Ctrl+Alt+Del all at the same time. After that, click ‘Processes and locate the javaw.exe file. Remember this file does not require too much memory, so abnormal memory usage is a surefire sign that the java.exe file on your system is a virus.
To resolve it, download an antivirus and run it to scan and remove viruses from your PC. However, running an antivirus may slow down your PC performance.
On the other hand, if you find the memory usage is fine, then this means the error is not caused by malware but it occurred either due to old version system files on your PC or registry corruption.
Update the Javaw.Exe File
To remove the old version files, go to the start menu. Click Control Panel and then Add/Remove programs.
Here find the Java program and uninstall it. Now after the program is completely uninstalled, go to Java’s official website and download the latest version of your desired program. Restart your PC after the installation is successfully complete.
Clean & Repair Registry
If the problem still persists, then the javaw exe error is mostly likely triggered due to registry corruption. The best way to resolve it is to clean and restore the registry. You can do it manually but you may find the manual procedure slightly time-consuming and complex especially you are not a computer programmer.
Therefore we recommend you download Restoro.
Why Restoro?
Whether the javaw exe error occurs due to viral infection, invalid entries, or registry corruption, Restoro takes care of all. This is a new, cutting edge, and multi functional PC fixer deployed with multiple performance-boosting and system repair utilities including a powerful registry cleaner, an antivirus, a system optimizer, and Active X controls, and a Class ID detector.
The registry cleaning utility wipes out all the unnecessary files, clearing up the cluttered disk. It cleans the registry and restores it.
Simultaneously, the antivirus feature detects and scans all malicious software infecting your PC and removes them right away. The system optimizer module boosts the speed of your system and ensures your PC performs at its optimum pace.
This is a safe, efficient, and bug-free tool. It has a user-friendly interface and easy navigation. Furthermore, it is compatible with all Windows versions.
Click here to download Restoro and resolve Javaw exe error on your PC today!
Error Code 0x80060100 is an error that relates to the Windows Update process. It most commonly occurs when the Update process runs and cannot be completed, as the system appears to have necessary files corrupted or absent.
Common symptoms include:
Inability to begin the Windows Update process
Inability to complete the Windows Update process
While it can be frustrating when users are not able to complete their necessary updates for Windows 10, there are several solutions that are available to fix the problem at hand. Some of the methods that can be used are simple and accessible, even for beginners, while advanced methods of resolution are also available for users who are more confident in their abilities.
Error Code 0x80060100 appears on Windows 10 and earlier versions of the Windows operating systems. In most cases, the steps to resolve the problem remain the same, regardless of the system on which the error appears. This error code is also related to Error Code 0x800b0100, which appears in similar circumstances.
If the solutions below are not successful in resolving Error Code 0x80060100 on your machine, you may need to get in touch with a qualified repair technician who can assist you in the resolution of the issue at hand. Any repair technician used should be familiar with the needs of the Windows 10 update process.
Solution
Error Causes
The primary cause for the appearance of Error Code 0x80060100 on a Windows machine is that the Update files have had damage to them or are found to have elements missing that are necessary for the completion of the Update process.
Further Information and Manual Repair
If Error Code 0x80060100 has appeared on your Windows operating system as you are attempting to download, install, or run Windows Update, there are several steps that you can take to attempt to resolve the error. Some of these methods require advanced knowledge or skills, so if you are not confident in your ability to undertake the steps below, contact a qualified Windows repair technician to assist you in the process.
Here are the best ways to resolve Error Code 0x80060100:
Method One: Run the Troubleshooter for Windows Update
As you attempt to run the Windows Update process and experience difficulty, there is a tool that will usually appear on the screen called the Windows Update Troubleshooter. This process can scan the files being used for the update process and attempt to fix the errors on its own, retrieving or repairing any damaged files as it comes across them.
In most cases, this step on its own will resolve Error Code 0x80060100 on a computer. However, if you are still unable to run Windows Update after using the Troubleshooter, you may need to run a disk repair tool before proceeding.
Method Two: Restart Your Computer
In some cases, Error Code 0x80060100 can be resolved simply by restarting the computer that is affected by the error. Even if this step is not successful on its own, restarting after each of the other methods can allow necessary changes to take place and refresh the progress of the Windows Update process.
Method Three: Use the DISM Tool
This method requires some skill and knowledge of your operating system. To use this tool, follow the steps below:
Step One: From the right side of the screen, use your mouse to swipe inward and select the “Search” option.
Step Two: When the search box appears, enter in the words “command prompt".
Step Three: From the results that appear, right-click on the “Command Prompt” option, then choose the option to “Run as Administrator.” An administrator password may be required at this point.
Step Four: In the window that comes up, enter in the following words, hitting the “Enter” key after each:
Dism.exe /online /cleanup-image /scanhealth
Dism.exe /online /cleanup-image /restorehealth
Step Five: Type in “exit” to close the prompt window and hit the Enter key.
Step Six: Attempt to run the Windows 10 Update process again, restarting your computer as needed beforehand.
If the methods above are not successful in the resolution of Error Code 0x80060100, a qualified Windows repair technician may be able to assist you.
If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.
Check the Epic Games server status
Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.
Clear your launcher’s webcache
Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:
Windows
Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
Open the Epic Games Launcher folder.
Open the Saved folder.
Click the webcache folder, and then delete it.
Restart your computer, and then relaunch the Epic Games Launcher.
Mac
Exit the Epic Games Launcher.
Open Finder.
Click on Go then Go to Folder...
Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
Drag the webcache folder to the Trash.
Press control and click on Trash.
Click on Empty Trash.
Relaunch the Epic Games Launcher.
Run the launcher as an administrator
Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:
Right-click your Epic Games Launcher shortcut.
Click Run as Administrator.
Update graphics card drivers
Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.
Reinstall the Epic Games Launcher
Note: The following process will remove all of your installed games.
On Windows:
Run system file checker then reinstall the Epic Games Launcher.
Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
Click Start.
Type "cmd", right-click Command Prompt,and then click Run as administrator.
In the window that opens, type "sfc /scannow",and then press Enter.
This may take a little while.
Restart your computer.
Click Start.
Type "Add or Remove Programs", and then press Enter.
Select Epic Games Launcher from the list of programs.
Click Uninstall.
Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.
On Mac:
Close the Epic Games Launcher.
Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
Open the Applications folder.
Click and drag the Epic Games Launcher application to the Trash.
Verify all the following directories no longer have any Epic Games Launcher folders or files:
~/Library/Application Support
~/Library/Caches
~/Library/Preferences
~/Library/Logs
~/Library/Cookies
Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.
Launcher freezing on macOS 10.15.1 or earlier
If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.
Verify system requirements
Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.
Blinking Epic Games Launcher icon on the taskbar
If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:
Right-click your Epic Games Launcher shortcut.
Click Properties.
Select Normal Window from the drop-down menu next to Run.
Click the Compatibility tab.
Uncheck any boxes, and then click Apply then OK.
Click Start,then type "Graphics Settings" and press Enter.
Select Classic app from the drop-down under Graphics performance preference.
Click Browse.
Navigate to the Epic Games Launcher installation directory.
By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
Click the EpicGamesLauncher.exe file, and then click Add.