Media Player can't detect the length of file

Even with the new Groove Music in Windows 10, a lot of users still prefer to use the old Windows Media Player. This isn’t surprising since Windows Media Player still remains to be one of the best players you can find. However, that does not mean that it is without flaws as it could still encounter some issues from time to time.

One of the issues you might encounter when using the Windows Media Player is when you try to burn DVDs or CDs but end up failing due to an error that pops up that says, Windows Media Player cannot detect the length of the file. At the time of writing, it isn’t clear yet what the real cause of the error is. However, there are several fixes that are provided in this post for you to check out so you can resolve the problem. You can try to get rid of any unsupported files from the burning list or you could also try running the Windows Media Player troubleshooters. Aside from that, you could also try to drag and drop music or change the burning speed. For more details, refer to the following options.

Option 1 – Get rid of the unsupported files from the burning list

You must get rid of the unsupported files from the list of files to burn. This list can be found on the right-hand side of the Windows Media Player. One of the indications that a file is causing problems is when there is a white cross in a red circle next to the file. You can simply click on that icon to remove the file from the burning list. Once you’ve gotten rid of all the unsupported files, try to burn your files to the CD or disk once more.

Option 2 – Try running the Windows Media Player troubleshooters

The next thing you can do to fix the error is to run the built-in troubleshooters for the Windows Media Player. Windows 10 actually comes pre-packed with three troubleshooters designed for Windows Media Player. They can help in fixing the “Windows Media Player cannot detect the length of the file” error. To run these troubleshooters, simply tap the Win + R keys to open the Run dialog box and type “msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic” for the Windows Media Player Settings troubleshooter or type “msdt.exe -id WindowsMediaPlayerLibraryDiagnostic” for the Windows Media Player Library troubleshooter, or type “msdt.exe -id WindowsMediaPlayerDVDDiagnostic” for the Windows Media Player DVD troubleshooter.

Option 3 – Try to drag and drop music

Another thing you can check out is to drag and drop all the tracks into the Windows Media Player before you burn them. All you have to do is open the folder where the tracks are located and highlight all of them and then drag them to the Windows Media Player. It should now be able to detect the length of each one of the tracks without any errors.

Option 4 – Try to change the burning speed

Since the burning speed is set to fastest by default, you can try to change the burning speed to resolve the problem. Just open the Options window and then go to the Burn tab. From there, select either Medium or Slow burning speed and save the changes made. Now try to burn your files to the CD or disk once again.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

A Quick Guide to Resolving Error 1512

Error 1512 - What is it?

Error 1512 is a type of runtime error code. This error may hamper your ability to run and load your desired programs on Windows PC. There are increased chances of runtime error 1512 occurring when system files go missing or get corrupt. Symptoms of this error code include:
  • Slow PC speed
  • Window System freeze

Solution

Restoro box imageError Causes

There are several for the occurrence of runtime error 1512. These include:
  • Faulty or outdated drivers
  • Poor Program installation
  • Damaged Windows Registry
  • Viruses tampering the system settings/memory
  • Broken or incorrect Registry entries
  • Damaged Windows registry

Further Information and Manual Repair

To resolve this issue you don’t have to hire a professional and spend hundreds of dollars to get it fixed. Here are some of the best and easy do-it-yourself methods to repair error 1512 on your system in a few minutes. These methods are very easy to work around and do not require any kind of technical expertise.

Method 1 - Uninstall and then reinstall the Same Program

Sometimes this runtime error may pop up due to poor program installation. In such an event, it is advisable to uninstall the program and then reinstall it again properly. To do so, go to the start menu, and click on control panel. Now select the program & features option. Here you will find the option Add/Remove Program. Remove the program causing error 1512. Once the program is removed, reinstall it again.

Method 2 - Run an Antivirus Program

Computer viruses are capable of tampering with system settings. Due to this reason you might experience runtime errors like 1512 on your PC. These malicious programs usually enter the system through phishing emails or website downloads. To resolve the issue, you need to run a powerful antivirus program. An antivirus removes all sorts of malicious programs hiding in your PC like malware, spyware, and malware that are responsible for generating runtime errors.

Method 3 - Update the Outdated Drivers on your PC

If the error still persists, then it is suggested to update outdated drivers. Faulty and outdated drivers can also trigger runtime error 1512. To do this, go to the Device Manager. Here use the Driver update wizard to make updates.

Method 4 - Remove the Invalid Registry Entries and Repair the Damaged Registry

The best way to perform both tasks is to download Restoro. It is embedded with a registry cleaner that is quite easy to use. The registry cleaner removes all invalid entries in seconds, cleans the cluttered registry by wiping out all the redundant and unnecessary files. The damaged registry is then repaired and resumes its normal function. Click here to download Restoro and resolve runtime error 1512.
Read More
How to Fix Media disconnected error message on Windows 10
A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
  • After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.
Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

  • Type in “cmd” in the Cortana search box.
  • From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
  • After opening Command Prompt, type in each one of the commands listed below
    • netsh winsock reset catalog – This command will reset the WINSOCK entries.
    • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
    • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
  • Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.
  • Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
  • From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the Network driver or any other outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.
Read More
Fix ntkrnlmp.exe Blue Screen in Windows
The ntkrnlmp.exe file is a file associated with the Windows operating system’s NT Kernel and other system processes. It is also related to the “CRITICAL PROCESS DIED” error. So if you encounter a Blue Screen of Death error that’s related to this file, then you’ve come to the right place as this post will guide you in fixing the ntkrnlmp.exe Blue Screen error. This kind of Blue Screen error might be caused by the file getting corrupted or infected with some malware. Aside from these causes, the error might also be due to the corruption and malfunction of the graphics card drivers. Before you troubleshoot the problem, you might want to try performing System Restore especially if you tend to create a System Restore point every now and then. Performing System Restore could help you resolve the ntkrnlmp.exe Stop error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help, then proceed to the given options below.

Option 1 – Disable the C-states and EIST in the BIOS

The first thing you can do is try to disable the C-states and EIST in the BIOS. To do that, refer to the steps given below.
  • Go to the BIOS and from there look for an option named CPU Configuration which can usually be found under the Advanced menu.
  • Next, look for CPU Power Management and under that section, disable both the “Intel EIST” and “Intel C-state” options.
  • After you disable them, save the changes you’ve made and exit the BIOS.
  • Now restart your computer and check if the ntkrnlmp.exe BSOD error is now fixed.

Option 2 – Try to update, rollback or disable drivers

If the first option didn’t help in fixing the ntkrnlmp.exe Blue Screen error the next thing you can do is to roll back, or update, or disable device drivers in your computer. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the ntkrnlmp.exe Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ntkrnlmp.exe. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Fix The update isn’t applicable in Windows
There are times when you install a Windows update to your Windows 10 computer but you only got an error message saying, “The update isn’t applicable to your computer”. This is unusual as Windows was the one that downloaded them in the first place. To understand the reason behind this error, read on as this post will also give you a couple of suggestions you can try to fix the problem. One of the main reasons why this error occurs is that your computer might not have the required installed updates and many more. Other reasons include:
  1. The update might be replaced. There are instances when a newer Windows version is already available on the computer and that the version you are trying to manually install is an older version which is why the Windows update failed.
  2. The update might already be installed. There are times when the update process is still in progress and the earlier payload might have already been installed.
  3. It could also be that it’s a wrong update for architecture. As you know, updates are designed accordingly based on the architecture of the computer so if the update you are trying to install does not match the architecture of your CPU then it’s no wonder you’re getting an error message.
  4. Your computer might be missing a prerequisite update. There are Windows updates that depend on other updates so if you missed one and you’re installing another one, it could be the reason why you’re getting the error.
To fix the problem, here are some suggestions that might help.

Option 1 – Try verifying the package and the Processor Architecture

As pointed out earlier, updates are made according to the Windows versions. Thus, if one of the updates failed to install, you need to check if it’s applicable or not. The best way to do that is by searching the Windows update name on the official website of Windows. It could be that the Processor Architecture is not compatible with the Windows Update you are trying to install. If you have an X86-based processor, you can’t install x64-based installations of Windows and vice-versa. This usually happens when you’ve downloaded the update manually and then tried installing it.

Option 2 – Try checking if the update is old

The issue might be because you are trying to install an old Windows update which is why it didn’t work. To check, go to Settings > Update and Security > View Update history. From there, you can look for the update.

Option 3 – Try checking if the update is already installed

To verify the update, just go to the Windows Update history once more as you did in option 2, and then see if the update is already installed or not.

Option 4 – Try checking the prerequisites

AS mentioned earlier, there are some updates that depend on other updates before they get installed on your computer. The best way to verify is by checking the Microsoft Knowledge Base (KB). And to verify if the prerequisite updates are installed or not, just run the command below in PowerShell:
get-hotfix KB1111111, KB2222222, KB3333333
Note: In the command given above, you need to replace “KB1111111, KB2222222, KB3333333” with the actual update KB numbers.

Option 5 – Try running the Windows Update Troubleshooter

As you know, Windows 10 has various auto-repair built-in tools to help users fix small issues which used to get fixed manually. And in this case, you will need the Windows Update Troubleshooter to fix the issue.
  • Go to Settings and click on Update and Security.
  • From there, click Troubleshoot and click on Windows Update and then click the “Run the troubleshooter” option.
  • After that, it will try to detect and automatically fix common issues in the Windows Updates which can be resolved by Windows itself. Note that the process may take several minutes before it completes so you need to wait until it’s done. Once it’s done, in case you have some pending update that wasn’t realized by the system early on, it will apply the fix right away and restart the Windows Update service.
Read More
Windows keyboard language changes on its own
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
  • Go to Settings > Language and input.
  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
  • After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
  • Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
  • Go to Settings > Time and Language > Language > Administrative language settings.
  • After that, click on Copy Settings under the Administrative tab.
  • Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
  • Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
  • After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
Read More
Restore, Minimize and Close are not working
Recently, a number of users reported not being able to use the Restore, Minimize and Close buttons on their Windows 10 computers. This kind of issue can be quite annoying as you won’t be able to use your computer properly, especially when you navigate between programs and windows. In such cases, the buttons on the right side of the title bar won’t respond to any inputs which could be caused by a number of factors such as different input modes, corrupted system files, and many more. If you are one of the users who are currently facing this problem, worry not for this post will guide you on what you can do to resolve it. There are several potential fixes you can check out to fix the issue. You can try to check if Tablet Mode is enabled and if it is, you have to disable it. You could also boot your computer in a Clean Boot State to check if a third-party program is the one that’s causing the problem. In addition, you could also reinstall the program where you experience the problem or run built-in utilities like System File Checker and DISM tool.

Option 1 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:
  • Go to the Start menu and select Settings.
  • Next, select the System setting and from the left pane select the Tablet Mode.
  • From there, make sure that the buttons next to the options given below are set to the off position:
    • Hide app icons on the taskbar in tablet mode
    • Automatically hide the taskbar in tablet mode

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, try to open the program where the problem occurred.

Option 3 – Try reinstalling the program

If the first two options didn’t work, then you might want to consider uninstalling the program and then install it back with its latest version. This should resolve the problem.

Option 4 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the Restore, Minimize and Close buttons don’t work. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 5 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.
Read More
6 colors of Western Digital
I must admit that I am a big Western Digital fan, I have been using their hard drives really long time and I must admit that I am very happy with their products. Sometimes they could be a little more expensive than other drives on market but security and performance are on their side. If you ever wanted to purchase Western Digital or WD hard drives or you are considering getting one, no doubt that you have come across their color cryptic line of products. 1TB Hard drive can come in 6 different colors in your search products query and if you are not familiar with the WD color coding of hard drives you might be a little lost as to which one is right for you and what are the differences. This article is made to explain exactly that, what are WD colors representing so you can choose the right one for your needs. Western Digital has decided to use color codes in order to mark their series of disks which means that each color represents different hard drive series and it is made and aimed for different use, we are going to explore in detail each series below:

WD BLUE

Blue series is all around typical hard drive made and meant for daily use in desktop computers for all kinds of tasks. You can use it in casual gaming or for storage, its purpose is tailored for all-around casual daily users.

WD RED

WD Red HDD is designed for NAS and RAID systems. Its purpose is to be turned 24/7 who ever need access to it. Get this series if you need to have constant access to files or if you need a reliable RAID hard drive.

WD GREEN

Green series of the hard drive is manufactured for low power consumption and for storage, they are meant to be used for storage and not accessed regularly.

WD PURPLE

Purple line of hard drive products is designed solely for video surveillance systems. Instead of having a preference on reading data like WD RED, the PURPLE series is given preference on writing, constant writing to be more precise.

WD BLACK

The black series is made for an external storage medium with high performance. Due to the high performance, WD Black hard drives are much popular among photo editors and high-end gamers.

WD GOLD

WD Gold HDD provides a long-term cold storage medium. Therefore, this series of Western Digital hard drives are suitable for data centers. These hard drives can handle many sophisticated systems simultaneously and work well with different servers That's it, I hope that you have now a more clear understanding of the WD color-coding of its hard drive series. As always thank you for reading and I hope you will have a great day. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Cooler Master's Orb X upcoming gaming chair
The newest piece of hardware for PC or console users is not really what anyone has expected and for sure not from a company like Cooler Master. orb x black and whiteI going to admit right here that I am a big fan of Cooler Master PC cases, I like them and they are always one of the things that I consider when building a new PC, overall I like their ideas and quality so personal for me it was quite a surprise to see that they are one that is making a new generation gaming chair. Now truth to be told Orb X is not your typical gaming chair as you can clearly see from the pictures. The chair itself will come in two colors: white or black and RGB lighting looks to be prominently featured throughout. orb x backThe chair itself is advertised as both meant and aimed for professional and gaming crowds but I believe the gaming crowd is in general more interested in this hardware piece. Hardware is enclosed in a fully motorized shuttle dome which aims to maximize your privacy, it supports a single 49inch display or three 27inch monitors along with surround speakers if you do not wish to use headphones. Orb x sideIt offers an adjustable headrest, lumbar support, and footrest so you can spend some time in it and be comfortable. Controls on the chair itself allow you to raise or lower the dome for easier getting in and out of it. Orb X also has a compartment in its backside, it folds out and has a sliding tray designed to hold your PC or console. Everything is enclosed so wiring is not the issue. Overall Orb X seems really like the computer chair of the future, Cooler Master expects to release the Orb X by December 2021, priced around $12,000-$14,000.
Read More
Printer not activated, error code 30
If your printer has been working just fine and you suddenly get an error message saying, Printer not activated, error code 30”, then something is definitely wrong and it’s not good especially if you have lots of things to do. Worry not, as this post will help you resolve the printer issue. Simply follow each one of the given options below carefully.

Option 1 – Try running the Printer Troubleshooter

The first thing you can to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Check if the concerned printer is set as the default one

It could be that the printer you are trying to use is not set as the default printer. This is mostly the case so to fix the issue, you need to set the concerned printer as default. To do that, follow the steps below.
  • Tap the Win + I keys to open the Settings app.
  • After opening Settings, select Devices from the menu and then click the Printers and scanners option.
  • From there, look for the printer you are using among the list of options. After you find it, click on it and select the Manage option.
  • Now click on the “Set as Default” option to set the printer as default.

Option 3 – Try updating the driver for USB Composite Device

The problem with your printer might also be caused by the USB Composite Device. It could be that the USB Composite Device is acting up. Thus, you need to remove and reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try updating all the drivers for your Printer

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for Print queues from the list of drivers displayed and click on it to see all the Printer drivers.
  • Next, right-click on each one of the drivers and select “Update driver” to update the driver. Do it for all the Printer drivers
  • After that, select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • Restart your PC and try printing a document again and see if the “Printer not activated, error code -30” no longer pops up.
Note: You also have the option to go directly to the website of your printer manufacturer and check if there’s a new update – if there is, download it.
Read More
Fix HAL INITIALIZATION FAILED Error 0x0000005C
When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”
This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot. You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status