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What to do if Windows 10 Disk Management is not working

The Disk Management tool in Windows 10 is a built-in tool that contains a user interface used to manage disk partitions to administrators of the computer. There are lots of instances when you have to change the size of the hard disk partition or reduce the size and so on. This is where the Disk Management tool comes in. It’s useful as the command line interface can be quite confusing and risky for some users. However, there are cases when this tool stops working. A proof of this the reports submitted recently by some Windows 10 users. Based on the reports, the Disk Management does not load or respond. If you are having the same problem, read on as this post will give you some suggestions on what you can do to resolve the problem.

Option 1 – Try restarting the Disk Management Service

  • Tap the Win + R key combination to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Windows Services Manager.
  • Next, scroll down in the service list until you see the Virtual Disk Service. Double click on it to open and then select Automatic.
  • Click on Apply and OK to save the changes made.
  • If it hasn’t started yet, you can just click on the Start button to start the Service. The Virtual Disk service provides management services for disk, volumes, file systems as well as storage arrays.
  • Now save all the changes you’ve made and restart your computer. Then check if you can now use the Disk Management tool without any problem.

Option 2 – Try using the System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing some issues with the Disk Management tool. To run the SFC command, follow the steps given below.

  • Boot your PC into Safe Mode.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try using the DISM tool

Aside from the System File Checker, the DISM tool can also help you resolve the issue with the Disk Management tool. It helps in restoring the health of your computer.

  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using Diskpart and Fsutil

If both the System File Checker and DISM tool didn’t work, you can use command-line tools like diskpart and fsutil. These command-line tools are powerful but you need to be careful especially if you’re not that familiar with using them. However, it’s recommended that you have somebody who knows if you’re really inexperienced with this kind of stuff.

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How to Fix Windows 10 Error Code 0xc004c008

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Restoro box imageError Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

  1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
  2. In the Run window type “SLUI 4” and click enter.
  3. A Phone Activation window will open up, after which you'll need to select a few options.
  4. First chose the country in which you registered the product for the first time.
  5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
  6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
  7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
  8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
  9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

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EasyPDFCombine Complete Removal Guide

EasyPDFCombine is a browser extension by Mindspark Inc. This extension claims to offer users an easy and fast way to combine different PDF documents into a single file for easy access and sharing.

When installed this extension changes your default search engine to MyWay.com, it also hijacks your home page and new tab page, also changing it to search powered by MyWay. While browsing the internet with this extension you will see additional pop-up ads, injected ads in search results, and sponsored content throughout your browsing sessions. This extension has been marked as a Browser Hijacker by several anti-virus programs and it is not recommended to keep on your computer.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your web browser settings are altered to allow it to carry out things you do not intend. Browser hijacker malware is developed for a variety of reasons. In general, browser hijacking is used for earning ad revenue from forced advert clicks and website visits. While it may seem harmless, these tools were created by malicious individuals who always look to take full advantage of you, so that hackers could make money from your naivety and distraction. They not only screw up your web browsers, but browser hijackers can also modify the system registry, making your computer susceptible to other malicious programs.

How to know whether the web browser is hijacked?

There are many symptoms of browser hijacking. Here are a few of them: 1. the browser’s homepage is modified 2. you find yourself regularly directed to a different webpage than the one you intended 3. the main web browser settings are modified and undesirable or insecure resources are put into the trusted sites list 4. you are finding new toolbars you haven’t witnessed before 5. you see a lot of pop-up ads on your computer screen 6. your web browser gets sluggish, buggy crashes often 7. Inability to navigate to certain websites, especially antivirus as well as other security software websites.

How browser hijacker infects computers

Browser hijackers attack computers via malicious email attachments, downloaded infected computer files, or by checking out infected sites. They may also originate from any BHO, browser extension, add-on, toolbar, or plug-in with the malicious objectives. Also, certain shareware and freeware can put the hijacker in your computer through the “bundling” technique. A good example of a well-known browser hijacker is the most recent Chinese malicious software known as “Fireball”, which has infected 250 million computers around the world. It acts as a hijacker but can be turned into a fully functioning malware downloader later on. The presence of any browser hijacker malware on your system can drastically diminish the web browsing experience, monitor your internet activities that result in severe privacy concerns, develop system stability issues and ultimately cause your PC to slow down or to a practically unusable condition. How you can remove browser hijackers Certain browser hijacking can be easily stopped by finding and removing the corresponding malware program from your control panel. At times, it could be a challenging job to identify and delete the malicious program because the associated file will be running as part of the operating system process. You should think of doing manual repairs only if you’re a tech-savvy individual since there are risks associated with tinkering around with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing and running anti-malware software on the affected PC. Among the best tools for fixing browser hijacker infections is SafeBytes Anti-Malware. It helps you remove any pre-existing malicious software in your computer and gives you real-time monitoring and protection from the latest threats.

What you can do if Virus Stops You From Downloading Or Installing Antivirus?

Malware could potentially cause all kinds of damage when they invade your system, starting from stealing your personal details to erasing data files on your PC. Some malware is meant to hinder or prevent things that you’d like to do on your PC. It may not allow you to download anything from the web or prevent you from accessing a few or all websites, especially antivirus sites. If you’re reading this, odds are you’re stuck with a malware infection that is preventing you to download and/or install Safebytes Anti-Malware software on your PC. Follow the instructions below to remove malware through alternate ways.

Download the anti-virus in Safe Mode with Networking

If the malware is set to run automatically when Windows starts, entering Safe Mode may block this attempt. Since only the minimal programs and services launch in safe mode, there are rarely any reasons for issues to occur. The following are the steps you need to follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for instructions on Windows 8 and 10 computers). 1) At power-on/startup, hit the F8 key in 1-second intervals. This would conjure up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking using arrow keys and hit ENTER. 3) When this mode loads, you will have an internet connection. Now, get the malware removal application you need by using the web browser. To install the program, follow the directions in the setup wizard. 4) After installation, do a complete scan and let the software program delete the threats it discovers.

Utilize an alternate internet browser to download antivirus software

Some viruses might target vulnerabilities of a specific browser that block the downloading process. If you appear to have a virus attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes.

Install anti-malware on a USB drive

To successfully remove the malware, you should approach the problem of installing anti-virus software on the affected PC from a different angle. To run antivirus using a USB pen drive, follow these simple measures: 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a virus-free PC. 2) Insert the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) When asked, choose the location of the USB drive as the place where you would like to store the software files. Do as instructed on the screen to finish up the installation process. 5) Unplug the USB drive. Now you can utilize this portable anti-malware on the affected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the program. 7) Click on the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware - More Protection For You

In order to protect your PC from various internet-based threats, it is important to install an anti-malware program on your computer system. But with countless numbers anti-malware companies in the market, these days it is hard to decide which one you should purchase for your personal computer. A few are really worth your money, but many aren’t. While looking for anti-malware software, choose one that offers solid, efficient, and complete protection against all known viruses and malware. Among few good applications, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes is a powerful, real-time antivirus application that is made to assist the common computer end user in safeguarding their PC from malicious internet threats. This program could easily detect, remove, and protect your personal computer from the most advanced malware threats including adware, spyware, trojan horses, ransomware, PUPs, worms, parasites as well as other potentially harmful software applications.

There are lots of great features you will get with this security product. Below are some of the features you may like in SafeBytes.

Live Protection: SafeBytes offers 100 % hands-free live protection and is set to observe, prevent and eliminate all threats at its very first encounter. It will continuously monitor your computer for hacker activity and also gives users superior firewall protection. World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can find and remove the malware threats hiding in your computer effectively. “Fast Scan” Abilities: This software has got one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Web Security: SafeBytes checks and gives a unique safety rating to every single website you visit and block access to web pages known to be phishing sites, thus protecting you against identity theft, or known to contain malware. Very Low CPU and RAM Usage: SafeBytes gives total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. Premium Support: SafeBytes gives you 24/7 technical support, automatic maintenance, and upgrades for the best user experience. SafeBytes can keep your personal computer protected from most advanced malware threats automatically with little or no input needed from you again. There is no doubt that your computer system will be protected in real-time as soon as you put this software program to use. So if you are looking for the best anti-malware subscription for your Windows-based PC, we suggest the SafeBytes Anti-Malware application.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually remove EasyPDFCombine without the use of an automated tool, it might be possible to do so by deleting the program from the Microsoft Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browser’s AddOn/Extension manager and removing it. You’ll probably also want to reset your internet browser. Finally, check your hard drive for all of the following and clean your Windows registry manually to get rid of leftover application entries following an uninstallation. Please keep in mind that only experienced users should try to manually edit the system files simply because deleting any single vital registry entry results in a major problem or even a computer crash. Additionally, certain malware is capable of replicating itself or preventing deletion. It is advised that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %UserProfile%\Local Settings\Application Data\EasyPDFCombine_ce %LOCALAPPDATA%\EasyPDFCombine_ce %USERPROFILE%\Application Data\easypdfcombine_ceIE %USERPROFILE%\AppData\LocalLow\easypdfcombine_ce %PROGRAMFILES%\easypdfcombine_ceEI %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\eoijigimapijneedmehmjccmmdknkbef %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\eoijigimapijneedmehmjccmmdknkbef %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\kpocjpoifmommoiiiamepombpeoaehfh chrome-extension_eoijigimapijneedmehmjccmmdknkbef_0.localstorage %UserProfile%\Local Settings\Application Data\EasyPDFCombineTooltab %LOCALAPPDATA%\EasyPDFCombineTooltab Registry: HKEY_CURRENT_USER\Software\AppDataLow\Software\easypdfcombine_ce HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0D159187-1DDE-426D-8D17-74B6CEF7D9E3 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1930D4C0-D0E6-4CF1-B6A4-A09140F88475 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 4E8A04A7-E70B-4391-9AF3-1C0CC98AE8DA HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\easypdfcombine_ceService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\easypdfcombine_ceService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\easypdfcombine_ceService HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine AppIntegrator 32-bit HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: easyPDFCombine AppIntegrator 64-bit HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: easyPDFCombine EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine AppIntegrator 64-bit HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 4e8a04a7-e70b-4391-9af3-1c0cc98ae8da HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 4e8a04a7-e70b-4391-9af3-1c0cc98ae8da HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\1930d4c0-d0e6-4cf1-b6a4-a09140f88475 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\1930d4c0-d0e6-4cf1-b6a4-a09140f88475 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\easypdfcombine.dl.myway.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\easypdfcombine.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\easypdfcombine.dl.tb.ask.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\easypdfcombine.dl.tb.ask.com HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EasyPDFCombine
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Mac advantages over Windows PC
apple iMac

Mac OS

A solid reason to switch to Mac from Windows PC is Mac OS. Based on Linux, offers more stability and better security than Windows but you will not be able to find a vast array of applications on it.

Even when Mac OS X (the first big one) was first introduced, it looked and felt like ages beyond Windows (Microsoft just recently made a slick and modern design with Windows 11). Under the hood, it turned out that the operating system itself is stable and incredibly fast & responsive. If you value stability and easiness of use, Mac OS is the Operating system for you.

Apple ecosystem

This one is easy, if you are already invested in apple devices like iPhone and iPad, having an apple computer is one step forward into the apple ecosystem and one more step into easy sharing of documents and data between devices.

Calendars, emails, photos, videos, documents, and many more can easily be shared and synched between devices with a single apple ID making workflows much easier than on other operating systems.

Development

Developers all around the world say that developing on Mac is much better and smoother than on PC, this has probably to do something with OS being based on Linux but whatever the case is, it is much smoother and it just feels better. Apple laptops are often the go-to choice of developers for a reason.

Also if you are in the development business for applications and services aimed at iPhone or iPod then there is no really another way than to be into the apple ecosystem and own apple hardware.

Professional software

A lot of professional-grade software exists for both the Windows platform and Mac OS but there is some software that exists exclusively for Apple hardware like Final Cut Pro or Logic Pro. Both applications are used by professionals and are industry-standard software.

Logic pro is used by industrial audio specialists all around the world and is used in professional studios. Final Cut Pro is also used worldwide by video editors and if you are specializing in any of these two fields Mac seems like a very reasonable platform since the software can not be found on Windows. These two are examples, there are other similar applications that are only available on Mac OS

Longevity

Apple hardware is made of high-quality materials and components and it is proven over time that it lasts longer than usual. There are iPhones out there that have 13 years and they are still working, G3 and G4 Macs that are still functional.

When buying Apple products they will outlive other ones if treated properly so in the end you could be saving money by purchasing them.

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Android malware spies while posing as a Update
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Fix Windows Update error 0x80096004
Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:
“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”
To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:
  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.
  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.
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Delete large System Error Reporting files
In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10. As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes. Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details. As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility. Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

  • Go to Settings.
  • From there, go to System > Storage > Free Up Space and then click on it to launch it.
  • Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
  • Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.

Option 2 – Manually delete the Windows Error Reporting Files

  • Tap the Win + E keys to open File Explorer.
  • Next, enable the Hidden Files view from the menu.
  • Then go to C:/ProgramData/MicrosoftWindowsWER.
  • From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
  • Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.
Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:
  • Right-click on the folder and then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.
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Fix 0xc00d36cb error in Windows 10
0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.
  1. Run the video playback troubleshooter

    • Click on Start and select Settings.
    • Go to Update and Security.
    • Scroll down and open the Troubleshoot tab.
    • Scroll down and select the Video Playback option.
    • Click the Run the Troubleshooter button.
    • The troubleshooter will perform an initial scan and offer a few options.
    • Select Continue with this troubleshooter.
    • The troubleshooter will scan the system again for driver and codec issues.
    • Follow on-screen instructions and apply recommended fixes.
  2. Reset the Movies and TV app

    • Click on Start and select Settings.
    • Go to Apps and open the Apps and features tab.
    • Scroll down to Movies and TV.
    • Select Movies and TV.
    • Click Advanced options.
    • Scroll down and click on the Reset button.
  3. Create a new user account

    • Click on Start and select Settings.
    • Open Accounts.
    • Open the Family & other users tab.
    • Scroll down to Other users and click the Add someone else to this PC button.
    • In the Microsoft account window, type your email address.
    • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
    • Next, select Add a user without a Microsoft account (for a local account).
      • Else, enter your Microsoft account login details.
    • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
    • Once the new profile is ready, log out of your current account.
  4. Check for permission issues

    • Right-click on the problematic file and select Properties.
    • Open the Security tab.
    • Click the Advanced button.
    • In the Advanced Security Setting window, click the Change link.
    • In the Select User or Group window, enter Everyone in the text box.
    • Click the Check Names button.
    • Click OK and Apply to save the changes.
    • Close all the Properties windows.
    • Try playing the file or modifying the properties and check for any improvements.
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An Easy Guide to Fixing Error 115

Error 115 - What is it?

Error 115 is a type of GameGuard redundant execution error.  If you have GameGuard installed on your PC, then you will most likely experience this error code. GameGuard is basically an anti-cheating robot toolkit developed by INCA Internet. It is installed to block possibly malicious applications and common methods of cheating on multiplayer online role-playing games. But at the same time, this software is infamous for error pop-ups. Error 115 is displayed on the Windows screen when a game has been executed multiple times or you have left the game running without logging out. Error 115 is displayed in the following format:
GameGuard Execute Error: 115 ‘There are multiple events of game execution or GameGuard is already running. Close the game then try again.’

Solution

Restoro box imageError Causes

The error 115 may appear on your Windows screen due to multiple reasons. These include:
  • Multiple executions of the game
  • Antivirus Conflict
  • Firewall Conflict
  • Registry Overloaded with Bad and Invalid Entries
This error may cause a great deal of inconvenience to you if you love to play multi-player role-playing games over the web like Blood Feud, 9Dragons, Phantasy Star Universe, and Alliance of Valiant Arms. To avoid such inconvenience, it is advisable to fix this error immediately.

Further Information and Manual Repair

Here are some easy do-it-yourself methods to resolve the error 115 on your PC. These methods require no technical expertise.

Method 1 - Terminate the Game Already Running on Your System

To resolve the issue, hit ‘Ctrl+Shift+Esc’ to launch Task Manager. Here you will find a list of applications running on your system, terminate the gaming application to resolve error 115.  If this doesn’t work, then restart your PC.

Method 2 - Disable Antivirus Programs or Firewall Temporarily

Sometimes this error may appear on your computer screen because of antivirus or Firewall security conflict. These programs often block gaming applications and software like GameGuard and because of that, you are unable to play online games on your system. To fix the issue, try disabling these programs on your PC temporarily.

Method 3 - Clean and Repair the Registry

The error 115 may also occur because of the registry issue with Symantec. Follow these steps to enable the game to run:
  • Go to your start menu then find Run then write Regedit.
  • Find HKEY_LOCAL_MACHINE. To proceed, go to SYSTEM then CurrentControlSet, and then Services.
  • Look in the list for SysPlant and click it. Then look for the word 'Start', right-click on Start, and select rename.
  • Rename 'start' to 'DWORD: 00000004’ then close Regedit and reboot your PC to activate changes.

Method 4 - Download and Run Total System Care.

This process can be slightly tricky and a bit time-consuming. Therefore it is advisable to download Restoro. This is a cutting-edge, easy-to-use PC Fixer deployed with a powerful registry cleaner. It removes all the unnecessary files cluttering the registry like bad and invalid registry entries. It fixes the damaged registry and enables it to resume back to its normal functioning. Click here to download Restoro.
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Can’t remove Bluetooth mouse & keyboard
Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.
  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.
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Disabling the Blur on Login Screen in Windows
You will notice the blurred background on the login screen right away when you start your Windows 10 computer that’s running the v1903 and up. This kind of blurred background is known as “Acrylic Blur Effect on Sign-in Screen”. This new feature delivers a beautiful experience to users by adding more focus to the login screen. However, no matter how nice this feature is and even if it only stays for less than a minute, not all users like it and if you’re one of these users, read on as this post will guide you in disabling the blurred background login screen in your Windows 10 computer. Disabling the blurred background in the login screen can be done in two methods. The first one is via the Registry Editor and the second one is via the Group Policy Editor. Before you proceed, make sure that you are using an admin account and you must create a System Restore point first. Once you have that covered, follow the options provided below.

Option 1 – Disable the Blurred background in the login screen via Registry Editor

  • First, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: KEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • Next, right-click on any empty space in the right pane and create a new DWORD (32 bit) and name it as “DisableAcrylicBackgroundOnLogon”.
  • Once you’ve created the DWORD, double click on it and set its value to 1 to disable it and 0 to enable it.
  • After you make the necessary changes, restart your computer. You won’t now see the blurred background on the login screen.
Note: No matter what option you select to change the background, it will stay blurred when you click on the login button. At the time of writing, there is no way to disable this feature in the Personalization section so the Registry Editor will have to suffice for now.

Option 2 – Disable the Blurred background in the login screen via Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • After that, navigate to this policy setting: Computer ConfigurationAdministrative TemplatesSystemLogon
  • From there, double click on the “Show clear logon background settings” and since its default value is “Not configured”, set it to “Disabled”. You will see the following description under this setting:
    • “This policy setting disables the acrylic blur effect on the logon background image.”
    • “If you enable this policy, the logon background image shows without blur.”
  • Now click on OK and then check the login screen.
Note: If you don’t configure or if you disable this policy, the logon background image adopts the acrylic blur effect. However, if it didn’t work, you have to restart your computer and then check.
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