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Windows computer shuts down instead of Sleep

As you know the Windows 10 operating system is has a lot of features and some of them are related to turning off your computer in different ways in order to save power at different levels. These particular features are Shut down, Restart, Hibernate, and Sleep. However, there are times when you might encounter some issues when using any of the aforementioned features. One of these issues is when your computer shuts down instead of going to Sleep.

This issue could be caused by several factors including a bug related to the Intel Management Engine Interface or IMEI driver as well as any misconfiguration in the power settings of the BIOS or UEFI. If your computer is going through this problem, read on as this post will guide you in fixing it.

There are several potential fixes you can try to fix the problem. You can try to check the Sleep Advanced Settings or run the built-in Power troubleshooter or run the Power Efficiency Diagnostic Report. In addition, you can also try to troubleshoot the problem in a Clean Boot State or reset or update the BIOS.

Option 1 – Check the Sleep Advanced Settings

  • Click on the Windows key and type “control panel” in the field and select the related search result.
  • Next, select the Security and Maintenance option and click on the Power Options.
  • After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
  • Now click on the Change advanced power settings button and a new window will appear.
  • Then look for the “Sleep” option and expand it. Make sure that the “Allow hybrid sleep” option is on.
  • Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

  • Go to Settings and navigate to Update & Security > Troubleshoot.
  • After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
  • Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
  • Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Option 3 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to put your computer to sleep again.

Option 4 – Try to run the Power Efficiency Diagnostics Report

You could also try to run the Power Efficiency Diagnostics Report to fix the problem. This tool is helpful and will help you analyze the status of the battery but note that this can be quite overwhelming especially if you’re not well-versed in this matter.

Option 5 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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Fix Windows Script Host in Windows startup
In case you don’t know, the Windows Script Host provides capabilities such as batch files but it also includes many other features like it can be used by a user manual as well as created by the operating system to automate the flow of operations in the system. However, there are a lot of errors that could take place in such a process. One of them is the following error:
“Script: <PATH of the VBS Script> Line: x Char: x Error: The description of the error. Code: xxxxxxxx Source: (Source of the error)”
At the time of writing, it isn’t clear yet what the root cause of the error really is but there are several potential fixes you can check out to fix it. You can try to run the System File Checker or set the default value for the .vbs key, or troubleshoot the problem in a Clean Boot State. You could also try to repair Install Windows 10 or scan your computer for malware. For more detailed instructions refer to the following options.

Option 1 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 2 – Try setting the default value for the .vbs key

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_CLASSES_ROOT.vbs
  • From there, double click on the default string and change its Value data to “VBSFile”.
  • Exit the Registry Editor and restart your computer for the changes to take effect.

Option 3 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Try to repair install Windows 10

  • First, you have to click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

Option 5 – Try scanning your computer using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the Windows Host Script error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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DownSpeedTest Removal Guide

DownSpeedTest is a Browser Toolbar Extension for Google Chrome that allows users to test their internet speed and convert files, however this speed test does not show proper values, nor even close.

Upon installation DownSpeedTest will replace your default New Tab page with its own Search Engine “MyWay.com” or “Search.MyWay.com”. This Search Engine camouflages itself as a “Enhanced Google Search Engine”, but all it does is allow more room for easier ad injection. In the background, this extension monitors user browsing behavior and records visited links, viewed products, clicked links and time spend on websites. This information is later used for Ad targeting.

While browsing the internet with this extension enabled you will experience additional ads, sponsored content, and even pop-up ads on some occasions. Due to its information mining behavior and aggressive ad placement, DownSpeedTest had been marked as a Browser Hijacker and it is recommended for removal.

About Browser Hijackers

Browser hijacking is a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; but commercial, advertising and marketing are the major reasons for their creation. These are typically used to force hits to a specific site, manipulating web-traffic to generate ad-revenue. Even though it might appear naive, these tools are made by malicious people who always try to take full advantage of you, so that hackers could earn money from your naive and distraction. In a worst-case scenario, your browser could be hi-jacked to download malicious software that can do a lot of damage to your laptop or computer.

How one can know whether the browser is hijacked?

When your web browser is hijacked, the following might happen: your browser’s homepage has been reset to some unknown webpage; new bookmarks pointing to porn websites have been added to your bookmarks; the default browser configurations are modified and/or your default web engine is altered; you see unwanted new toolbars added; unstoppable flurries of pop-up ads show up on your computer screen; your browser gets slow, buggy, crashes regularly; you can’t navigate to specific internet pages, such as security software related websites.

How does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious e-mail attachments, downloaded infected documents or by visiting infected internet sites. They can be included with toolbars, add-ons, BHO, plugins or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Browser hijackers could record user keystrokes to collect potentially important information leading to privacy concerns, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the system to a point where it becomes unusable.

How you can fix a browser hijack

One thing you could try to eradicate a browser hijacker is to find the malware in the “Add or Remove Programs” list of the Microsoft Windows Control Panel. It might or might not be there. When it is, uninstall it. However, most browser hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might come back over and over. Amateur PC users should never try for the manual form of removal methods, since it demands in-depth system knowledge to perform fixes on the system registry and HOSTS file. Anti-malware software is really effective when it comes to picking up and eliminating browser hijackers that regular anti-virus application has overlooked. If you’d like to get rid of persistent hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware. Use a system optimizer (like Total System Care) along with your anti-malware software to fix various registry issues, remove system vulnerabilities, and improve your computer performance.

What To Do If You Cannot Install Any Anti-Malware?

Practically all malware is bad and the consequences of the damage could differ according to the specific kind of malicious software. Some malware is created to interfere with or block things that you’d like to do on your PC. It may not permit you to download anything from the web or prevent you from accessing a few or all of the internet sites, especially the anti-malware websites. So what you should do if malware prevents you from downloading or installing Anti-Malware? There are a few actions you can take to circumvent this problem.

Install the anti-virus in Safe Mode

Safe Mode is a unique, simplified version of Microsoft Windows in which only essential services are loaded to counteract viruses and also other problematic applications from loading. If the malware is set to load immediately when computer starts, switching into this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your antivirus application without the hindrance of the malicious software. Following installation, run the malware scanner to get rid of most standard infections.

Download the anti-malware program using a different browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. If you’re not able to download the security program using Internet Explorer, it means virus is targeting IE’s vulnerabilities. Here, you should switch over to an alternative web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install anti-malware on a thumb drive

Another solution is to save and operate antivirus software tool completely from a Pen drive. Follow these steps to use a USB flash drive to clean your infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the USB drive on the same system. 3) Double click on the downloaded file to run the installation wizard. 4) Choose the USB flash drive as the location for saving the software file. Follow the instructions to complete the installation process. 5) Now, plug the USB drive into the corrupted computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Run Full System Scan to identify and clean-up of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

If you’re planning to purchase anti-malware for your computer, there are lots of brands and utilities for you to consider. A few of them do a good job in getting rid of threats while many will harm your PC by themselves. You need to select one that is trustworthy, practical and has a good reputation for its malware source protection. While thinking about the dependable programs, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes anti-malware is a reliable software that not only secures your system permanently but is also very user friendly for people of all skill levels. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with other anti-malware programs. The following are some of the features you might like in SafeBytes Anti-Malware.

Live Protection: SafeBytes provides complete and real-time security for your computer system. This tool will continuously monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and remove threats which are hidden deep in your computer’s operating system. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Lightweight: This program is light-weight and will work quietly in the background, and will not affect your computer efficiency. 24/7 Online Technical Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes can keep your PC safe from latest malware threats automatically with very little input needed from you again. Once you have installed this software, you no longer have to worry about malware or any other security worries. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

To get rid of DownSpeedTest manually, go to the Add or Remove programs list in the Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You’ll likely also want to reset your web browser. To ensure the complete removal, manually check your hard disk and computer registry for all the following and remove or reset the values as needed. Please be aware that this is for skilled users only and might be challenging, with incorrect file removal causing additional system errors. In addition, some malware is capable of replicating itself or preventing deletion. You’re suggested to do this procedure in Safe Mode.
Files: %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk Registry: HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\CA6A7AB9-F4B5-4D50-B5D2-33E996549AE3 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\downspeedtest.dl.myway.com
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Checking network requirements taking too long
If your Windows 10 computer is having problems connecting to a wireless network and it takes too long to respond and only keeps on displaying the “Checking network requirements”, then you’ve come to the right place as this place will walk you through fixing the problem. There are two things that can happen when your computer connects to a wireless network. Windows can either connect to the wireless network successfully or return an error message that says, “Cannot connect to the network. However, if none of these things happened, and it only remains at the “Checking network requirements” message, then it could be due to obsolete or incompatible drivers in your computer, particularly the network adapter drivers. To fix this problem, you can try to update or reinstall these drivers, reset the TCP/IP, or run the Network Adapter troubleshooter, as well as reset the Network. For more information, refer to the given options below.

Option 1 – Update the Network Adapter drivers

The first thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
  • Restart your PC and see if it helped in fixing the problem.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 2 – Try to reset the TCP/IP

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:
  • In the Windows start the search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, execute this command: netsh int ip reset resettcpip.txt
  • Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 3 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
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Fix Intel Wireless AC 9560 errorcode 10 in W11
Error code 10, device manager code occurs when Bluetooth or Wi-Fi cannot be enabled. Inside device manager beside device would be yellow exclamation sign and if you go into device properties status would be: This device cannot start. Intel Wireless AC 9560Following are proven solutions that will resolve the issue and provide you with a working device.

Reboot PC, check for switch

This simple solution can usually work in most cases, first thing is to check if by any chance hardware switch for Wi-Fi or Bluetooth is OFF (laptops have a small switch that can turn the device On or OFF), then if you do not have a switch or you made sure it is ON, reboot your system.

Run Network Adapter Troubleshooter

If previous simple step solutions have not proven to be effective run Network Adapter Troubleshooter
  1. Press WINDOWS + I to open settings
  2. Go to System > Troubleshoot > Other troubleshooters
  3. Inside Find Network Adapter
  4. Click on Run to start the troubleshooters

Disable and then re-enable Adapter

If the previous solution has not fixed the issue try disabling the adapter and then re-enabling it back.

Update network adapter

Go to the intel website and download the latest driver package. After the download is finished install the latest driver.

Turn ON the WLAN AutoConfig service

  1. Press Windows key + R to invoke the Run dialog.
  2. In the Run dialog box, type services.MSC and hit Enter to open Services.
  3. In the Services window, scroll and locate the WLAN AutoConfig service.
  4. Double-click on the entry to edit its properties.
  5. In the properties window, click the drop-down on the Startup type and select Automatic.
  6. Next, make sure the Service status is started and running.
  7. Click Apply > OK to save changes.
  8. Exit Services console.
  9. Restart PC.
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Drive letter missing in Windows File Explorer
There are times when you might notice that the Drive letter from the File Explorer is missing, right after you install an update in your Windows 10 computer. So if you are facing this issue right now, then you’ve come to the right place as this post will guide you on what to do to fix it. In case you don’t know, a drive letter represents a single alphabetic character which is through A-Z typically. This could be assigned to a physical disk partition, floppy disk drive or the removal device/ CD-ROM/ mapping network drive in your PC. In most cases, the drive letter “C:” is assigned to the first disk partition where the running Windows is installed. Thus, if the assigned letter is missing from either the Disk Management or the Windows File Explorer, it could result in inconveniences or will leave the partition inaccessible. To fix this problem, you can try to show the missing drive letters manually or make sure that the drive has a drive letter assigned in the Disk Management as well as assign the letter using a tweak in the Windows Registry. For more details, refer to the options provided below.

Option 1 – Try to show the missing drive letters manually

  • Open the Folder Options from the Start Search and go to the View tab,
  • Next, scroll down on the list of given options until you see the “Show drive letters” option and then check the box that’s marked against this option.
  • After that, click on the Apply and OK buttons and then go back to the “This PC” window. You should now see the drive letters

Option 2 – Make sure that the drive has a drive letter assigned in Disk Management

As you know, every drive is assigned a drive letter in Disk Management. However, if it goes missing, you can still get it back through Disk Management. To do so, follow the steps below.
  • Open Disk Management and from there, right-click on the menu of a partition or volume and you should see a function named “Change Drive Letter and Paths”.
Note: This function allows you to add the drive letter, remove the drive letter and change the drive letter. If the last option, namely, “Remove”, is selected and applied, the letter of the drive will be removed and won’t appear in Disk Management. Thus, this could be one of the reasons why a drive letter is missing.
  • You need to click on “Add” to assign a letter to the selected drive in order to reverse the change. Note that you must assign the drive with the original letter because if not, the programs that rely on the original letter might not work as expected.
  • If the original letter is already taken by a new drive, you need to change the letter of that new drive to another available letter.
  • Then allocate the released letter of the targeted drive.

Option 3 – Try assigning the letter using a Registry tweak

The next thing you can do to fix the problem is to assign the letter using a tweak in the Windows Registry but before you do that, make sure that you create a System Restore point first, after that, follow these steps:
  • Tap the Win + R keys to open Run and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMMountedDevices
  • From there, check if a device is shown as being mounted at the specific drive letter and then right-click on that drive letter.
  • Select the “Rename” option from the right-click menu to change the letter to any other available letter.
  • Exit the Registry Editor and restart your computer.

Option 4 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
  • Next, right-click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterward.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right-click on the drive volume and select initialize disk.
  • Next, select the correct partition type and proceed.
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Disabling File Grouping in Explorer in Windows
Browsing your files on a computer seamlessly is made possible by the File Explorer in Windows 10 as it provides users with a great sense of customization for both listing and performing operations on a file. You have the option to arrange the folders and files being browsed by their name, type, date, size, and so on. Moreover, files that share a common attribute can be also be grouped accordingly using the grouping feature. However, there are times when instead of helping, it causes some problems for some users. This is why in this post, you will be guided on how you can disable the File Grouping feature in the File Explorer in Windows 10. There are two methods you need to consider in disabling the File Grouping feature in Windows 10. First, you can disable it for only one folder or you can disable it for all the folders on your computer. For more details, follow the instructions given below.

Option 1 – Disable File Grouping in only one folder

This first option is relatively straightforward and simple which will work if you only want to disable File Grouping in one folder.
  • First, open File Explorer, and go to the folder you want to disable File Grouping.
  • Next, right-click anywhere on that folder.
  • And then select Group by > None. This will disable File Grouping for only that particular folder.

Option 2 – Disable File Grouping in all the folders

If you wish to disable File Grouping in all the folders on your computer, then you need to follow this option. If you have already tried the first one, then continue with the given steps below.
  • Tap the Alt + V key combination.
  • Then tap the Alt + Y keys and then tap Alt + O keys.
  • After that, navigate to the View tab, and under the Folder views section, select Apply to Folders.
  • Now click on the Apply and OK buttons to save the changes made. This will disable File Grouping in all the folders listed in the File Explorer.
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Fix Windows Update Error 0x8007001E
This post will provide you a couple of fixes you can try to resolve the Windows Update Error 0x8007001E in Windows 10. So if you are one of the users who encountered this particular Windows Update error then you’ve come to the right place. The error code in this error message also happens to be linked to some random BSOD crashes. The error code 0x8007001E is related to a storage space error or out-of-memory-type error. On the other hand, there are also instances when this error has nothing to do with your computer’s space or shortage of memory – it could be that there are broken software components or corrupted system files that are causing this error. Whichever your case is, refer to the options given below to fix the Windows Update Error 0x8007001E.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Free up some space on your drive

As mentioned, storage space error or out-of-memory-type error might have something to do with this problem so you need to free up some space on your drive. Make sure that you have enough space on your drive (15GB or so should do) and then restart your computer. After your computer reboots, ensure that all the major RAM hoggers are closed before you try to install the update or upgrade again.

Option 3 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Update Error 0x8007001E to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Update error 0x8007001E. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 5 – Perform a System Restore

You can also try to perform a System Restore as it can also help you fix the Windows Update error 0x8007001E. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the Windows Update error 0x8007001E.
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Blinking or Flashing Desktop After login - Windows 10 Upgrade

Blinking or Flashing Desktop After login - What does it mean?

Upon updating to Windows 10, some users might encounter a blinking or flashing desktop after logging in. This will result in a repetitive restarting of explorer or you won’t be able to make the start menu and shortcut keys work. In addition, the network icon might not appear in your taskbar as well. Other Windows 10 error messages include error code 0xc000021a.

Solution

Restoro box imageError Causes

Your blinking or flashing desktop after logging in might be the result of problems with the bushell.dll shell extension, which is a part of the Norton Security Suite. Another possible cause for this annoying problem is an issue with your display driver since not all systems will use the same display driver and will depend on what graphics card you use.

Further Information and Manual Repair

In fixing the bothersome blinking or flashing desktop after logging in problem, you can do a manual repair method to address the root problem. You need to be familiar with the Windows command line to successfully go through the process. However, if you are not knowledgeable or confident enough to do this on your own, it would be best to seek help from a professional. Or, you might want to consider using an automated tool to solve the issue.

You need to identify first what’s causing the blinking or flashing of your desktop after login to properly address the issue. The following methods can be done if your issue is caused by bushell.dll shell extension issue:

Method One: Forcefully Terminate Process

  1. Press on Ctrl+Alt+Del then select Task manager
  2. Start a Command Prompt as an administrator by choosing the File menu then Run New Task.
  3. Type exe. Make sure to tick the checkbox “Create this task with administrative privileges.”

NOTE: Text input is most probably affected by the explorer restarts so you might need to repeatedly type some letters or to carefully input texts.

  1. In the Command Prompt, type taskkill /f /im explorer.exe. This will stop the blinking or flashing.
  2. Type cd “Program Files” afterward, type dir /s bushell.dll to locate where the dll is. (For example, purposes, use c:\program files\Norton Security Suite\Engine6422.5.2.15 as the location)
  3. If the dll file is not found, you can try repeating step 5 but this time, use “Program Files (x86)” However, you can proceed with the next step if you already located where the bushell.dll is.
  4. Type cd ”c:\program files\Norton Security Suite\Engine 6422.5.2.15” to change the name of the directory you found the dll in.
  5. Type ren bushell.dll bushell-crash.dll
  6. Restart now the system by typing shutdown /r /f /t o in the command line.

Method Two: Uninstall Programs

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode by pressing 4 on your keyboard.
  8. Log in then press Windows key + X.
  9. Select the Device Manager then expand Display Adapter.
  10. On your Display Adapter, right-click then select
  11. Exit Device Manager
  12. If in case you also have an older Antivirus utility, you should uninstall it as well.
  13. Restart

NOTE: You might need to download the latest Video Driver on a working computer. Save it in a thumb drive then copy and install it on your computer. If in case there is no native Windows 10 driver, you can also download the latest Windows 7 or Windows 8.1 video driver. Afterward, install it in compatibility mode.

Method Three: Use Microsoft System Configuration Utility

  1. Log out then go to the sign in screen
  2. Press the Shift key as you simultaneously click on the Power button on the screen.
  3. Continue pressing on the Shift key as you click
  4. Continue pressing on the Shift key as you wait for the Advanced Recovery Options menu to appear.
  5. Once the Advance Recovery Options menu appears, click on Troubleshoot then select Advanced options.
  6. Click on the Startup Settings then select
  7. Boot on Safe Mode but this time, choose 5 to start in Safe Mode with networking.
  8. Check if your problem is present or not in Safe Mode. If not, then you are on the right track.
  9. Press on the Windows key + R then type msconfig to start up your exe file.
  10. Click on the Services tab then choose Disable All. Afterward, click on
  11. Once you’re prompted to reboot your computer, go ahead and reboot in Normal Mode. Check if the issue is still present.
  12. If the blinking or flashing desktop after login is gone, then you can just do a process of elimination.
  13. Start-up on your exe again then begin bringing up services a few at a time.
  14. You can turn on all other services except for the following which causes the blinking or flashing desktop after login problem: Problem Reports and Solutions Control Panel Support •Windows Error Reporting Service.
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What to do if Windows Media Player is not playing the Music Playlist in Windows 10
Many users would probably agree that the Windows Media Player, in most cases, is a lot better than the Groove. Although it is understandable why the Groove Music app was created, it may be time for Microsoft to bring its focus back on Windows Media Player. Even more, so that some users are experiencing an issue where they were not able to play their playlist in the Windows Media Player on their Windows 10 PCs. One particular user claimed that when he removed his music from the C drive and transferred them to the C drive for some reason he didn’t state. Right after he did that, any attempts to play songs in the Windows Media Player just don’t seem to work. Transferring music to a different location shouldn’t cause any issue but for some unknown reason, it did. According to security experts, the reason why the Windows Media Player didn’t play the playlist is that it still believes that the songs are still located in the C drive when they’re really not. So the question here is, how can you get the Windows Media Player to recognize the exact and correct location of the songs? Worry not, for this post will show you how exactly you can do that. Carefully follow each one of the instructions given below to fix the Windows Media Player issue.

Option 1 – Try running the WMP Troubleshooters

In case there are any issues with the Windows Media Player, you can always count on the WMP Troubleshooters to fix the problem for you. These built-in troubleshooters, namely, Windows Media Player Library and Windows Media Player DVD Troubleshooters can help you fix the problem, so run them both and see if you can now play those songs or not.

Option 2 – Try rebuilding the Windows Media Player Database

If the first option didn’t work for you, you might have to rebuild the Windows Media Player database. You can do this by following the steps below.
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • After that, copy and paste this command in the field: %userprofile%Local SettingsApplication DataMicrosoftMedia Player
  • Once you’ve pasted the command, hit Enter then you will see a new File Explorer which is the folder for the Media Player. You will have to delete every item in this folder, except for the folders. Meaning to say, you must only delete the individual contents inside but not the folders.
  • Now launch the Windows Media Player again and watch as it rebuilds the music library automatically.
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