Logo

Windows Update service could not be stopped

If you are running the Windows Update service but decided to stop it but you encountered an error message instead that says, “The Windows Update service could not be stopped”, read on as this post will help you fix the problem.

This kind of error appears when you use the Command Prompt to stop the Windows Update service, especially if you are using cmd without admin privileges. A lot of users reported that they were not able to disable the automatic Windows Update in Windows 10 using Command Prompt. The command used to stop the Windows Update service is the “net stop wuauserv” command. However, when some users executed this command, they got the error message. So if you are one of these users that can’t stop the Windows Update Service via Command Prompt, you can try to fix that using PID as well as checking the Service dependencies. For more details, follow the given options below.

Option 1 – Try to stop the Windows Update service via PID

In case you don’t know, each running service or process has its own unique ID or PID and you can find it in the Task Manager. You can use it to stop the Windows Update service. How? Refer to these steps:

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Services tab and look for the service named “wuauserv” and get its PID.
  • After that, type “cmd” in the Windows Start search and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, execute this command: taskkill /f /pid <PID>

Note: You need to replace “<PID>” with the PID of the “wuauserv” service. For instance, the PID is 6676, then this is how the command should be “taskkill /f /pid 6676”.

  • After you execute the command, you will this message on your screen, “SUCCESS: The process with PID 6676 has been terminated” which indicates that you have stopped the Windows Update service successfully.

Option 2 – Try to check the Service dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependant service will also be affected. This could be the reason why the Windows Update service could not start.

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services:
    • Remote Procedure Call (RPC) Service
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
  • If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to remove EasyDocMerge from your System

EasyDocMerge Toolbar is a Browser Hijacker for Google Chrome. Usually, such browser extensions are installed without your knowledge. These types of Browser Hijackers are often the cause of many problems while surfing the Internet. The most common problems are unwanted pop-ups, underlined words, additional ads, sponsored links, to generate web traffic and earn revenue of the advertising networks by gathering the users browsing data and sending it back to the Mindspark ads network.

When installed this extension will hijack your home page setting it to MyWay.com, it will also change your new tab page to EasyDocMerge (Powered by MyWay.com Search).

About Browser Hijackers

Browser hijacking is a form of an unwanted program, commonly a web browser add-on or extension, which then causes modifications in the browser’s settings. Browser hijacker malware is developed for a variety of reasons. It redirects you to the sponsored internet sites and inserts adverts on your browser that assist its creator to generate earnings. A lot of people think that the browser hijacker is only a harmless website but that is not the case. Nearly every browser hijacker poses an existent threat to your online safety and it’s important to classify them under privacy dangers. They don’t just mess up your browsers, but browser hijackers can even modify the computer registry, leaving your computer susceptible to various other types of attacks.

Key symptoms that your web browser has been hijacked

There are various signs of web browser hijacking: the home page of the web browser is changed unexpectedly; new bookmarks pointing to porn websites are added to your favorite pages; the essential web browser settings are modified and unwanted or insecure resources are added to the trusted sites list; you’ll see many toolbars on your web browser; you see a lot of pop-up ads on your computer screen; your web browser has become unstable or starts running sluggishly; Inability to navigate to particular sites, particularly anti-malware and other computer security software sites.

How they infect computers

Browser hijackers infect computer systems by numerous means, including via a file-share, a drive-by download, or an infected e-mail attachment. They can also originate from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. A browser hijacker may also come bundled up with some free software that you unintentionally download to your computer, compromising your internet security. Typical examples of browser hijackers include CoolWebSearch, Conduit, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers may record user keystrokes to gather potentially important information that leads to privacy issues, cause instability on computers, drastically disrupt user’s browsing experience, and finally slow down the system to a point where it will become unusable.

Removal

Certain browser hijacking could be simply reversed by discovering and eliminating the corresponding malware software from your control panel. In some cases, it can be a difficult job to identify and eliminate the malicious component because the associated file might be running as part of the operating system process. You should consider carrying out manual fixes only if you are a tech-savvy person, as potential risks are associated with tinkering with the system registry and HOSTS file. Installing and running antivirus programs on the affected computer could automatically erase browser hijackers and other malicious applications. Safebytes Anti-Malware contains a state-of-the-art anti-malware engine to help you prevent browser hijacking in the first place, and clean up any pre-existing issues

What you can do if Virus Prevents You From Downloading Or Installing Anything?

Practically all malware is bad, but certain kinds of malware do a lot more damage to your computer than others. Some malware sits in between your computer and the internet connection and blocks a few or all internet sites that you would like to visit. It will also prevent you from adding anything to your PC, especially antivirus software. If you’re reading this now, you might have probably recognized that a malware infection is the real cause of your blocked web connectivity. So how to proceed if you need to install an antivirus application such as Safebytes? Although this kind of problem can be difficult to get around, there are a few steps you can take.

Eliminate viruses in Safe Mode

If any virus is set to run automatically when Microsoft Windows starts, stepping into Safe Mode could block this attempt. Only minimal required programs and services are loaded when you boot your laptop or computer in Safe Mode. You will need to do the following to eliminate malware in Safe mode. 1) At power on/start-up, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and press ENTER. 3) When this mode loads, you should have the internet. Now, utilize your browser normally and navigate to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Once the software is installed, allow the diagnostic scan to run to eliminate viruses and other threats automatically.

Obtain the security program using an alternate web browser

Some malware might target vulnerabilities of a specific web browser that obstruct the downloading process. The best way to avoid this problem is to pick a web browser that is renowned for its security features. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Run anti-malware from your USB drive

To effectively get rid of the malware, you need to approach the problem of running antivirus software on the infected computer from a different angle. Abide by these steps to run the anti-virus on the affected computer. 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) Choose the flash drive as the destination for saving the file. Follow the on-screen instructions to finish the installation process. 5) Remove the pen drive. You can now utilize this portable anti-virus on the infected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Simply click “Scan Now” to run a complete scan on the affected computer for viruses.

Protect Your Computer Against Viruses and Malware With SafeBytes Security Suite

Today an anti-malware program can protect your laptop or computer from different types of internet threats. But how to select the best one amongst countless malware protection software that is available out there? As you might be aware, there are several anti-malware companies and tools for you to consider. A few are really worth your money, but many aren’t. You need to choose one that is dependable, practical, and has a strong reputation for its malware source protection. Among few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious user. SafeBytes anti-malware is a powerful, highly effective protection application made to help end-users of all levels of computer literacy in detecting and removing harmful threats from their computer. After you have installed this software, SafeByte's sophisticated protection system will ensure that no viruses or malicious software can seep through your personal computer.

SafeBytes has fantastic features when compared to various other anti-malware programs. Listed below are some of the great features included in the software.

Real-time Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware intrusions instantly. It will examine your PC for suspicious activity at all times and safeguards your PC from illegal access. Antimalware Protection: Safebytes is made on the best virus engine in the industry. These engines can identify and get rid of threats even during the initial phases of a malware outbreak. “Fast Scan” Features: SafeBytes’s high-speed malware scanning engine minimizes scanning times and extends the life of the battery. Simultaneously, it will effectively find and get rid of infected files or any internet threat. Web Protection: SafeBytes checks and gives a unique safety rating to every website you visit and block access to webpages known to be phishing sites, thus protecting you against identity theft, or known to contain malicious software. Low CPU Usage: SafeBytes is a lightweight application. It consumes an extremely small amount of processing power as it runs in the background so you are free to use your Windows-based computer the way you want. 24/7 Premium Support: Professional technicians are at your disposal 24/7! They will immediately fix any technical issues you may be encountering with your security software. Simply put, SafeBytes has formulated a meaningful anti-malware solution that is aimed to protect your computer against various malware. Malware trouble will become a thing of the past once you put this software to use. For top protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you want to manually remove EasyDocMerge without using an automated tool, it may be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to totally reset your browser to its default configuration settings. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values appropriately. However, this is a tricky task and only computer experts can perform it safely. Moreover, some malicious programs are capable to defend against its removal. It is highly recommended that you do the removal process in Windows Safe Mode.
Files: %UserProfile%\Local Settings\Application Data\EasyDocMergeTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\mabloidgodmbnmnhoenmhlcjkfelomgp %PROGRAMFILES(x86)%\EasyDocMerge_ex %PROGRAMFILES%\EasyDocMerge_ex %USERPROFILE%\Application Data\EasyDocMerge_ex %USERPROFILE%\AppData\LocalLow\EasyDocMerge_ex %UserProfile%\Local Settings\Application Data\EasyDocMerge_ex Registry: HKEY_CURRENT_USER\Software\AppDataLow\Software\EasyDocMerge_ex HKEY_CURRENT_USER\Software\EasyDocMerge_ex HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\5e3ee57e-7d53-458f-a124-16aab06de2d6 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\64366ff9-336f-4002-a665-406a1d259cd3 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\87008eb3-6282-4075-9889-62f381451926 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\96107269-cd2e-4175-a61a-5c2e8540e8a5 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\2741d16e-6298-4345-8988-7979ffd45266 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\5e3ee57e-7d53-458f-a124-16aab06de2d6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\64366ff9-336f-4002-a665-406a1d259cd3 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\87008eb3-6282-4075-9889-62f381451926 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\easydocmerge.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\8bf0dd5e-ea06-48db-97a4-df286e054079 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 389672DB-CD13-4CF2-AED1-3170BC0DD6EC HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\8bf0dd5e-ea06-48db-97a4-df286e054079 HKEY_CURRENT_USER\Software\EasyDocMerge HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\easydocmerge.dl.myway.com
Read More
Windows is unable to run Automatic Maintenance
As you know, Windows has a built-in Automatic Maintenance feature that takes care of important tasks such as security scanning and updating, Windows software updates, Disk Defragmentation, System Diagnostics, Disk Volume Errors, and many more. So if you receive an error message saying, “Windows is unable to run automatic maintenance, The maintenance schedule is unavailable”, then this post will guide you in what you can do to resolve this issue. Here are some suggestions you can try if the Automatic Maintenance in your Windows 10 PC is not able to run.

Option 1 – Enable Automatic Maintenance

It is possible that Automatic Maintenance has been disabled so you can try enabling Automatic Maintenance on your Windows 10 PC. To do so, follow these steps:
  • Go to Control Panel.
  • From there, select System and Security > Security and Maintenance > Automatic Maintenance.
  • After that, set the time you want to run the Automatic Maintenance and then check the checkbox saying, “Allow scheduled maintenance to wake up my computer at the scheduled time”.
  • Click OK to save the changes.
On the other hand, you can also enable Automatic Maintenance via the Registry Editor. But before you proceed, you need to create a System Restore Point first.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Navigate to the following path:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleMaintenance
  • Next, look for the “MaintenanceDisabled” key and then double click on it to open it and then set its value to “0”.
  • Click OK and exit the Registry Editor.
  • Restart your computer.

Option 2 – Check the Task Scheduler Services status

Majority of the tasks in Windows 10 run via services. So it is most likely that either the Service has been stopped or is set to the manual which is why Windows is unable to run Automatic Maintenance. Thus, you need to change it to automatic mode.
  • Tap the Win + R keys to open Run.
  • Type “services.msc” in the field and hit Enter to open Services.
  • Next, look for the Task Scheduler service and tap the T key on your keyboard which should take you to the services that start with T.
  • Double click on the Task Scheduler service and select the Automatic option under the Startup Type.
  • If it is not started yet, click on the Start button.
  • Then click Apply and OK to save the changes.

Option 3 – Check the Status in Task Scheduler

You can also try checking the status in the Task Scheduler. Just open the Task Scheduler > Task Scheduler Library > Microsoft > Windows > TaskScheduler. From there, make sure that Idle Maintenance, Maintenance Configurator, and Regular Maintenance are enabled.

Option 4 – Run the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Automatic Maintenance issue. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the DISM tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Restart your PC.
Read More
A Quick Guide to Fixing Error Mswrd632.wpc

Mswrd632.wpc - What is it?

Mswrd632.wpc is a Microsoft Office Word error message.  This error message is often displayed in the following format:
‘Word cannot start the converter mswrd632.wpc’
The error message mswrd632.wpc may pop up when computer users try to open certain MS Word documents using the .doc extension.

Solution

Restoro box imageError Causes

Error Mswrd632.wpc may be triggered due to several reasons. Some of the common reasons for the mswrd632.wpc error code include:
  • Issues with Microsoft Word application
  • MSwrd632.wpc file corrupted
  • Changes in the registry configuration settings
  • Issues with security updates
Sometimes when you attempt to access the Word file of the older version of the MS Word application after new security updates, you may experience this error code. This happens because the new security features that you have installed in the updated version blocks old files from being accessed.

Further Information and Manual Repair

If you can’t access important MS Word files on your PC, due to the error Mswrd632.wpc, then don’t you worry! The good news is that it is easy to fix and repair. By following a few simple methods, you can easily resolve this issue and access your MS Word files. Try the methods listed below to repair error Mswrd632.wpc on your system:

Method 1: Copy the MSwrd632.wpc file From Another Computer

The error may also occur if the MSwrd632.wpc file is corrupted. In such as situation, copy the MSwrd632.wpc file on your PC from another computer. You can usually find this file in the following path C:\Program Files\Common Files\Microsoft SharedTextConv. However, please note this method is not secure and may make your PC vulnerable to a possible security hack. Do it when your PC is not connected to the internet.

Method 2: Unregister the Text Converter

This issue can also be resolved by unregistering the converter. Here is a step-by-step guide to unregister the converter.
  • First, go to the start menu and select RUN.
  • Type REGEDIT and press the OK button.
  • Next, what you have to do is find and click on registry subkeys. Here are the keys that you have to click on
HKEY_LOCAL_MACHINESOFTWAREMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 32 bit OS) HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftSharedToolsText ConvertersImportMSWord6.wpc (Windows 64 bit OS)
  • Choose the key according to your Windows bit operating system. After that, click on the Edit menu, select the Delete option and click ‘Yes’ to activate changes.
This change will effectively unregister the text converter and disable it for third-party applications and for Microsoft Office enabling you to access your desired MS Word files easily.

Method 3 - Download Restoro to Resolve Registry issues

If the error is related to the registry, then the best and most efficient way to fix it is to download Restoro. This is a powerful registry cleaner and a PC Fixer deployed with a user-friendly interface and compatible with all Windows versions. It scans and removes all registry errors and repairs the registry in seconds. Click here and download Restoro to resolve the MSwrd632.wpc error now!
Read More
Headphones are not working or detected
If you find that your headphones are suddenly not working, read on as this post will help you sort out the problem. There could be several reasons why your headphone is malfunctioning, it could be due to an update you just installed, or it could also be due to incompatible operating system, drivers, and so on. Although updates are created to fix bugs on a computer, there are times when it also causes some issues in the computer. One of the issues it causes is the broken headphone. When this happens, the computer will stop playing any audio using the headphones. The problem, as pointed out, could be due to Windows Updates or incompatible or corrupted drivers in the system. To resolve this problem with the headphones, there are several fixes you can check out. Make sure that you follow each one of the given potential fixes below.

Option 1 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 2 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 3 – Try checking the status of the audio-related Windows Services

The Windows Services manages audio for all Windows-based programs and if this service is stopped, audio devices, as well as effects, will also be affected and if this service is disabled, any services that depend on it explicitly will fail to start. So you need to check the status of this service. How? Follow the steps below.
  • Tap the Win + R to open the Run dialog box.
  • Then type in “MSC” in the field and tap enter to open the Windows Service Manager.
  • Next, navigate down to the Windows Audio Service and double-click on it to open Properties.
  • After that, set the Startup Type to Automatic and then click on the Start button and if it has already started, stop it and then start it again.
Note: You should also make sure that the following Dependency Services are started and have Automatic Startup type:
  1. Remote Procedure Call
  2. Windows Audio Endpoint Builder
You should also start the Multimedia Class Scheduler and set it on Automatic if you have it in your system. The Multimedia Class Scheduler Service or MMCSS is a service in Windows that allows multimedia applications to get prioritized access to CPU for time-sensitive processing like the multimedia applications as well as prioritized disc access to make sure that the process does not lack data to process.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 5– Try to rollback or install a newer Windows Update

As mentioned earlier, the issue with the headphones could be due to a Windows Update. Thus, to fix the problem, you can try to either roll back or install a newer Windows Update.
Read More
How to Fix Logon.scr Application Error

Logon.scr Application Error - What is it?

To understand Logon.scr application error, it is first important to understand the function of logon.scr. Logon.scr is an important file that is located in the Windows\System32 folder. It guarantees Windows systems stability. Logon.scr application error occurs when logon.scr file gets corrupt. It is a common system error that can happen in most Windows platforms. It usually pops up during system start-ups and when trying to launch certain programs. Some of the common systems of this error code include: system halt, freeze, no application icons are visible on the desktop, random blue screen of death and system performance decreases dramatically.

Solution

Restoro box imageError Causes

Two of the most common causes of logon.scr application error is:
  • Corrupted and damaged logon.scr file
  • Viral infection
It is advisable to fix this error code immediately because it leads to serious damages. It is fatal and can result in a system crash; therefore resolve it right away.

Further Information and Manual Repair

To resolve this issue on your computer you don’t have to spend hundreds of dollars to hire a professional for the job. The good news is that it can be repaired easily and does not require any technical expertise. Here are some of the most effective and easy DIY methods to resolve the error on your screens.

Method 1 - Replace the Damaged and the Corrupted Logon.scr File

Whether the file gets corrupted or is accidentally deleted, the best way to fix the issue is to download the Logon.scr file again from a reliable website and install in the following location C:\Windows\System32. Alternatively you can also get the file copy form another proper functioning computer by using flash drive if you don’t have an internet connection to download the logon.scr file online.

Method 2 - Restore Points by Applying System Restore of Windows

Another way to resolve this is to restore points to bring back your system to the previous state before the error occurred. To do this, simply click the start button and type ‘System Restore’. Now click System Restore in the result and click next. Select the restore point in the list and click the next button to proceed. To activate changes reboot your PC.

Method 3 - Scan and Remove Viruses

If Logon.scr application error still persists, then it could be due to viruses. To resolve, install a powerful anti-virus. Scan your entire PC and remove viruses.

Method 4 - Repair the Registry

Corrupt and damaged Logon.scr file also triggers issues with the registry. DLL files and other important files like Logon.scr application files may get damage due to too many bad and invalid registry entries. Registry stores all the activities performed on the PC including unnecessary files like junk files and cookies. If these are not removed timely, these files accumulate and corrupt important files. Therefore, to fix the error it is advisable to clean and repair the registry. The best way to go about is to download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a registry cleaner. It scans for all registry errors and removes all the invalid entries. It cleans the registry and repairs the damaged files thereby resolving the issue in seconds. Click here to download Restoro and resolve the Logon.scr application error now!
Read More
Setup has failed to determine install choices
Running the Windows Setup does not always go smoothly as you could encounter some errors along the way. One of these errors is the “Something happened, Setup has failed to determine supported install choices” error. The only given option in such cases is to click the Close button and exit the setup. This kind of error in Windows setup can occur when you try to downgrade to the previous version of Windows using the built-in mechanism. This error could be caused by a corrupted image or it is also possible that the set of files are incomplete. Aside from that, it could also be due to compatibility issues or that the module used to downgrade the Windows operating system is not configured properly. To fix this error, you have to run the Windows Setup program in compatibility mode so that you can downgrade Windows. You could also use the image for the lower version of Windows that’s available on the official site of Microsoft. But before you do any of these, make sure that you’re logged in as an administrator. To fix the “Something happened, Setup has failed to determine supported install choices” error, follow the given options below sequentially.

Option 1 – Try to run the Installer of the downgraded version in Compatibility Mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.
  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using the image from the official site of Microsoft

If none of the options given above worked, you can try to use the image from Microsoft’s official site. This would help, especially if the error is caused by a corrupted image or image folder with incomplete files.
Read More
Fix Failed to play test tone Error in Windows
If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
  • Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
  • Double click on each one of these services and check if their Service Status is set to Running or not and also check if the Startup Type is set to Automatic.
  • If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
  • Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.
  • First, you need to open the Windows Settings panel and then go to System > Sound.
  • Next, look for the Device properties option located on your right-hand side and click on it.
  • After that, select the Additional device properties option and go to the Advanced tab.
  • From there, select a different test tone rate and bit depth and then click on the Test button.
  • Once done, check if it was able to fix the problem or not.

Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.
  • Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
  • After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
  • After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.
Read More
PUP - Driver Pro complete removal guide

Driver Pro Description

DriverPro is a program developed by PC Utilities Pro. This program is often found bundled in other installations.

From the author: PC Utilities Pro is a leading software development company founded in 2009. As a group of young enthusiastic programmers, we constantly strive in creating powerful, yet easy-to-use solutions that would enable even the most basic computer users to keep their PCs running like new.

When installed, DriverPro will add registry entries for the current user that allow it to run each time to computer is started. It will also add a scheduled task in Windows, that allows it to run at various times. The optimizing nature of the application allows it to access any file and information on your computer without your knowledge.

Multiple anti-virus programs have marked this application as a Potentially Unwanted Program, and it is not recommended to keep it on your computer.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program running on your PC and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with freeware/shareware and you agree to install on your computer. These are programs you certainly don’t want on your computer since it doesn’t provide any useful service. Despite being regarded very dangerous, PUPs aren’t necessarily computer viruses or malware What makes a PUP different from malware is the fact that whenever you download one, you are doing it with your consent – though in most instances unwittingly and unwillingly. PUPs might not be malware but still, they’re harmful programs to your computer. At best, these unwanted applications provide hardly any benefit, and at worst, they could be quite damaging to your computer.

What do PUPs do on your computer, really?

Most Potentially Unwanted Programs will come in the form of adware, which typically aims to exhibit numerous irritating pop-up ads, banners, coupons, and bargains on websites you go to. PUPs that come as browser add-ons and toolbars are readily identifiable. They’ll track your online activities, redirect your search results to unsafe websites where spyware and adware can be downloaded, hijack your home page, and slow your internet browser down to a crawl. PUPs load up a dangerous bite if kept unchecked. They will often include things like information gathering program code which could gather and send your sensitive information back to 3rd parties. These are programs that don’t really do anything good for you; in addition to occupying space on the hard drive, they also slow down your PC, often alter settings without your authorization, the list of annoying features goes on and on.

Great tips on protecting yourself from unwanted software

• When setting up anything on your computer system, always study the fine print, like the license agreement. Don’t accept terms of use that are for bundled programs. • Only Use the “custom” or “manual” install method – and never blindly click Next, Next, Next. • Use an advert blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These software programs could establish a wall between the computer and cybercriminals. • Think twice before you decide to download any type of freeware or shareware. Just before adding a plug-in or web browser extension, think about whether it is really necessary. • Only download programs from the original providers’ websites. Avoid download portals because they use their very own download manager to pack extra programs along with the initial download.

Help! Malware Blocking Anti-virus Installation And Access To The Web

All malware is bad, but certain kinds of malicious software do a lot more damage to your computer than others. Some malware is meant to hinder or block things that you wish to do on your computer. It may well not allow you to download anything from the net or it will stop you from accessing some or all websites, particularly the anti-malware sites. So what you should do if malware prevents you from downloading or installing Safebytes Anti-Malware? Do as instructed below to get rid of the malware in alternate ways.

Get rid of malware in Safe Mode

The Windows operating system has a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. In the event, the virus is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows boot screen appears; Or right after normal Windows boot up, run MSConfig, check the Safe Boot under the Boot tab, and click Apply. After you restart into Safe Mode with Networking, you could download, install, and update the anti-malware program from there. Now, you are able to run the anti-virus scan to eliminate computer viruses and malware without any interference from another malicious application.

Switch to some other internet browser

Web-based viruses could be environment-specific, aiming for a particular internet browser or attacking particular versions of the browser. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Run anti-virus from your USB drive

Another way is to download and transfer an anti-malware program from a clean computer to run a scan on the affected system. Adopt these measures to run the anti-malware on the infected computer system. 1) On a clean computer, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the uninfected computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the activation instructions. 5) Remove the flash drive. You may now utilize this portable antivirus on the infected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

Detect And Remove Viruses With SafeBytes Anti-Malware

Want to download the very best anti-malware software for your laptop or computer? There are many applications available that come in paid and free versions for Microsoft Windows computers. A few are worth your money, but many aren’t. You need to pick a company that creates industry-best antimalware and has earned a reputation as reliable. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious end user. Safebytes is one of the well-established PC solutions firms, which provide this complete anti-malware software program. This software program can easily detect, remove, and protect your computer from the most advanced malware intrusions such as adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware offers a plethora of advanced features that set it apart from all others. The following are some of the good ones: Real-time Protection: SafeBytes provides complete and real-time security for your personal machine. It will regularly monitor your computer for hacker activity and also gives users superior firewall protection. Best AntiMalware Protection: This deep-cleaning anti-malware program goes much deeper than most antivirus tools to clean out your computer system. Its critically acclaimed virus engine finds and disables hard to remove malware that hides deep within your PC. Web Protection: SafeBytes gives an instant safety rating about the web pages you are about to check out, automatically blocking unsafe sites and ensuring that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware has a multi-thread scan algorithm that works up to 5x faster than any other antivirus software. Very Low CPU and RAM Usage: This software program is not “heavy” on your computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. Fantastic Tech Support Team: You will get 24/7 technical assistance to promptly resolve any issue with your security application.

Technical Details and Manual Removal (Advanced Users)

To remove Driver Pro manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to get rid of. For web browser plug-ins, go to your web browser’s Addon/Extension manager and select the add-on you want to remove or disable. You may also want to reset your web browser settings, as well as clear your web browser cache and cookies. Lastly, check your hard disk for all of the following and clean your registry manually to remove leftover application entries after uninstalls. Please note that only professional computer users should try to manually edit the system files mainly because removing any single vital registry entry leads to a major problem or even a computer crash. Also, certain malware is capable of replicating itself or preventing its removal. Carrying out this in Safe Mode is suggested.
Files: %Program Files%\Driver Pro\Driver Pro.exe %UserProfile%\Desktop\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Driver Pro.lnk %UserProfile%\Start Menu\Driver Pro\Help.lnk %UserProfile%\Start Menu\Driver Pro\Registration.Lnk Registry: HKEY_CURRENT_USER\Software376694984709702142491016734454 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run 13376694984709702142491016734454
Read More
Quick Fix Guide for Error 0xe06d7363

What is Error 0xe06d7363?

Error 0xe06d7363 is displayed when a process or an operation is not launched, or completed by an application.

This error can prevent the user from performing some operations. It might close the application unconditionally. Sometimes a ‘GetLastError()’, a ‘GetExceptionCode()’, or a ‘GetExceptionInformation()’ is displayed with this error.

Error Causes

Error 0xe06d7363 can occur for a number of reasons. Damaged, corrupted, or missing files in the registry database are the main reasons why the error might occur. Another reason is when the system files are not configured correctly, thus they corrupt system files in applications. They can also affect the hardware devices.

All code-generated exceptions in the Microsoft Visual C + + compiler will contain this error. As this error is compiler-generated, the code will not be listed in Win32 API header files. This code is a cryptic device, with ‘e’ for exception while the final 3 bytes represent ‘msc’ ASCII values.

Further Information and Manual Repair

To resolve this error, you will have to debug an application. While using Microsoft Visual Studio, you can stop the program when the error 0xe06d7363 occurs. To start debugging, follow these steps:

  • Start debugging application
  • From Debug menu, click on Exceptions
  • In the Exceptions window, select error 0xe06d7363
  • In Action, Change to Stop always from Stop if not handled

Another fix for this issue is reverting back to an earlier copy or the last update of the same Windows. Error 0xe06d7363 can occur is when you try running a client application using Microsoft.SqlServer.Types.dll component on your computer that has Microsoft SQL Server 2008 Server Pack 2 installed. With the error, the following text can be seen:

“unable to load DLL ‘SqlServerSpatial.dll’ Exception from HRESULT 0xe06d7363".

A Cumulative Update 7 was initially released for SQL Server 2008 Service Pack 2 in order to fix this issue. Since the builds are cumulative, every new fix released contains hotfixes and all security fixes which were also included in the previous SQL Server 2008 fix release. This error can be found in all Microsoft products that are listed in the Applies to Category.

Microsoft SQL Server 2008 hotfixes are created to resolve errors like 0xe06d7363 on specific SQL Server service packs. This error is by design and has commonly occurred in the previous versions of Windows before Windows 7.

Congratulations, you have just fixed Error 0xe06d7363 in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Now that’s how you fix Error 0xe06d7363 in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below Perform a full system scan using Restoro. To do so, follow the instructions below.
      1. Download and install Restoro from the official site.
      2. Once the installation process is completed, run Restoro to perform a full system scan. restoro application screen
      3. After the scan is completed click the “Start Repair” button. restoro application screen
Read More
Fix Windows Update error 0x80246008
Updating your Windows 10 computer does not always go smoothly as there are some errors you can encounter along the way. One of these Windows Update errors is the error code of 0x80246008. This kind of error can occur during different phases of an update that’s being downloaded or installed and even when an update is being initialized. If you narrow down the cause of this Windows Update error, you’ll most likely see that it is related to the deliverability of a file to a computer from the servers of Microsoft. In other words, the error might be due to conflicts from programs like Firewall as well as third party programs like Antivirus or it could also be due to corrupted disk image or system files or it could be that any of the supporting Windows Update components and services are not working properly. Whatever the cause may be, the potential fixes provided in this post can be applicable to Windows Updates as well as the Microsoft Store. Refer to the suggestions provided below to resolve the Windows Update Error 0x80246008 but before you proceed, make sure that you create a System Restore point first.

Option 1 – Apply some tweak in the Windows Registry from Command Prompt

  • Tap the Win + X keys and select Command Prompt (Admin) to open Command Prompt with admin privileges.
  • Next, navigate to the root location of the bootable device inside the Command Prompt command line.
  • Once you’re in the root location, type the following command and tap Enter to execute it:
reg add HKLMSYSTEMCurrentControlSetControlBackupRestoreFilesNotToBackup
  • After that, close the Command Prompt command line and then tap the Win + R keys to open Run utility.
  • In the field, type “services.msc” and click OK or tap Enter to open the Windows Services Manager.
  • From there, look for the following services:
    • Windows Update – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
  • Now open their Properties and make sure that their Startup type is as mentioned above and that they are running. If they are not running, just click on the Start button.

Option 2 – Run the System File Checker Scan

If the registry tweak didn’t work, you can run a System File Checker scan instead. It is a built-in command-line utility that replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error when you try updating your computer. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 3 – Run the Windows Update Troubleshooter

If the System File Checker wasn’t able to resolve the Windows Update error, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status