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Scroll bar in Chrome is missing in Windows

If you find that the scroll bar in your Google Chrome browser is missing all of a sudden, and it becomes difficult for you to scroll down the web page and see its content, worry not for this post will guide you on what you can do to resolve this problem.

Usually, when the mouse cursor stays hidden in the corner and only appears when you point it to the edge of the screen. However, there are instances when it won’t appear which makes navigating the web page you are visiting quite impossible. So if you encounter this kind of strange behavior on your Google Chrome browser, there are several suggestions you can check out to resolve it. In most cases, updating the browser resolves the problem, but if it does not, you can try restoring the browser’s settings to their default state by resetting Chrome or you could also disable hardware acceleration or disable the overlay scrollbars flag. For more information, follow each one of the options provided below.

Option 1 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
  • From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
  • After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
  • Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
  • Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
  • After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

Option 2 – Try to disable the Hardware Acceleration

For better performance, Google Chrome uses the Hardware Acceleration by default. Unfortunately, there are just some cases when your hardware, GPU to be specific, might not be able to cope with the requirements, resulting in the black screen issue. And if this is your case, you should try to disable the hardware acceleration from your Google Chrome browser settings panel. To do so, follow the steps below.

  • Open the Google Chrome settings page.
  • Click on the Advanced button to get more options.
  • Look for the option called “Use hardware acceleration when available” and then disable it by toggling the button to the left.
  • After that, check if the screen flickering issue in Chrome is fixed.

Option 3 – Try to disable “Smooth Scrolling” in Chrome

Disabling “Smooth Scrolling” in Chrome might also help you fix the issue. To do so, follow these steps:

  • Open Chrome and type “chrome://flags” and hit Enter.
  • Next, look for a flag named “Smooth Scrolling”. You can scroll down until you find it or search it in the Search Flag bar. Note that Smooth Scrolling is enabled by default in the newer versions of Chrome.
  • After that, select the drop-down menu and select Disabled.
  • Then click on the “Relaunch Now” button.

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Fix Steam stuck on Allocating disk space
If you have been stuck on allocating disk space on steam you know how annoying this error could be. Here you are, with your new game eager to play it and relax a little and all of the sudden steam gets stuck on allocating disc space. Luckily this error is fixable, follow provided guide to fix the error and continue with installing the game.
  1. Restart computer

    An old age solution of turning it off and turning it back on but in this case, it works 90% of the time.
  2. Run Steam as administrator

    Allocating disk space when done by a third-party application can be a task that requires privileges higher than the normal user. Find the steam executable file in the installation folder, right-click on it and run it as an administrator
  3. Clear Steam cache

    Launch Steam in admin mode. Once in the client, click on Steam at the top left corner of the screen. From the drop-down box, click on Settings. Once in the Settings, navigate to the Downloads tab. Click the Clear Download Cache option. Click OK on the prompt to confirm your action. Wait for the process to complete. When done, save changes and exit the client.
  4. Change download server

    Launch Steam client in admin mode. Once in the client, click on Steam at the top left corner of the screen. From the drop-down box, click on Settings. Once in the Settings, navigate to the Downloads tab. Click the drop-down menu under the Download Region. Choose a different server to download from. Exit the Steam client.
  5. Refresh installation files

    • Kill a Steam process in Task Manager.
    • Navigate to your Steam folder
    • Inside the Steam folder, select everything except the steamapps folder and the Steam.exe executable file.
    • Tap the Delete key on your keyboard.
  6. Turn off firewall

    Firewall can prevent steam and cut access to system operations, disable firewall to fix this issue.
  7. Stop overclocking

    If you have overclocked your PC, you can simply reverse the change. The steps you will need to take depends on the overclocking software. Launch the software and look for the option to stop the overclocking. Once done, restart your computer, rerun the game installation.
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Calculator is not working in Windows
As you know, one of the basic apps in the Windows 10 operating system is the calculator and it can even be extended to a scientific calculator which makes it really useful for users. However, there are instances when you might encounter some issues while using this app. One of the issues about the Calculator app that’s been reported recently is that the Calculator app is not working. If you encounter the same problem, then you’ve come to the right place as this post will guide you on what you can do to fix the problem. Based on the reports, users claimed that the issue with the Calculator app occurred right after they’ve installed a feature update, while other users claimed that the Calculator app never really worked on their computers and there are also cases where the app opens but it either freezes or crashes. According to researchers, the main causes of the problem include a feature update that could’ve altered the settings. It could also be due to problems with the login account or corrupted and missing files, or the problem could also with the calculate app itself. To resolve this problem, here are some suggestions you can follow.

Option 1 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the reason why the calculator app is not working properly. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing the Calculator app.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism (.)exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try logging into your computer using a different User Account

You might want to try logging into a different User Account since it is possible that the issue could have something to do with your log-in account. Thus, you can isolate this possibility by logging into a different user account. If you don’t have any other user account, simply create a new one by clicking on the Start icon and then go to Settings > Account > Family & other users. From there, go to the Other user's section and click on the Add someone else to this PC option, and then inputs all the needed information and restarts your computer. Once your computer has restarted, log into your computer using the newly created user account.

Option 4 – Try to reset or reinstall the Calculator app

If the first three given options didn’t work, you might want to reset or reinstall the Calculator app. To do that, follow these steps:
  • Click on the Start button and go to Settings > Apps > Apps and features.
  • Next, look for the Calculator app from the app list and click on it to see its other options.
  • After that, select the Advanced options and go to the Reset section and then click on the Reset button to reset the Calculator app.
Note: You also have the option to reinstall the Calculator app. All you have the option to visit Microsoft Store and from there, uninstall the Calculator app.
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DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome
If you always use Google Chrome when browsing the internet, then you might have come across an error saying, “This webpage is not available, DNS PROBE FINISHED BAD CONFIG”. If you do, then this problem certainly has something to do with the DNS since any error code which has “DNS” in it points out a network issue in the computer. Getting the DNS_PROBE_FINISHED_BAD_CONFIG error indicates that your computer is not able to connect the website because the Domain Name Server or DNS wasn’t able to resolve the website name into IP address or it is not available at all. So in this guide, we’ll help you sort out this issue in Chrome on your Windows 10 PC.

Option 1 – Check the Network Cables and restart your router then reconnect

The most obvious thing you can do first is to try checking if the network cables connected to your computer or router are properly connected or not. If it turns out that some network cables are not connected properly, then it’s probably why you’re getting the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 2 – Flush the DNS and reset TCP/IP

Flushing the DNS and reset TCP/IP could also help in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. To do so, refer to these steps:
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 3 – Try to remove the Proxy

You can also try to remove the Proxy as it might also help you in fixing the DNS_PROBE_FINISHED_BAD_CONFIG error. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Change the DNS

Try to use the Google Public DNS If the first option didn’t work, you can try to use the Public DNS by Google and see if it can help fix the DNS error. You have to modify the DNS settings in your system explicitly and use the DNS IP addresses.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Clear Chrome’s browsing data

If your browsing data in Chrome hasn’t been cleared for some time now then that might be the reason why you’re suddenly getting the DNS_PROBE_FINISHED_BAD_CONFIG error when you browse the web. To fix this error, you need to clear your web browsing data. Refer to the following steps to do so.
  • Tap the Ctrl + Shift + Delete buttons to go to the Clear browsing data section in Chrome.
  • Next, set the time range to “All time” and tick all the boxes and then click on the Clear data button.
  • After that, restart the Chrome browser and try to open the website you were trying to open earlier.

Option 6 – Try running the Chrome Cleanup tool

In case you don’t know, there is actually a built-in malware scanner and cleanup tool in Chrome that helps you get rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and other things that could affect the performance of the browser.
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Fix 0X800F080C Error in Windows 10
Error 0X800F080C is tied to corrupted system files and .NET framework issues. In this article, we will focus on how to fix it starting first with .NET fixes and then moving to system-related ones. Follow the guide step by step so you can fix this error fast and easily.

.NET issues

As previously stated 0X800F080C error can occur due to issues with .NET framework, 3.5 framework to be more precise and there are two ways we can fix this error. Follow the guide below as presented:
  1. Install .NET 3.5 framework from Windows features

    First thing is to try and install the framework from Window features itself. Sometimes installation and activation of .NET 3.5 in other ways can result in this error. To install it do the following: Press ⊞ WINDOWS + R to open the run dialog Inside run type in appwiz.cpl and press ENTER to open up the Programs and Features menu Inside the Programs and Features menu click on Turn Windows features on or off. Check the box associated with .NET Framework 3.5 (this package includes .NET 2.0 and 3.0) Press OK Click on YES and wait for the package to be installed then reboot your PC
  2. Run the .NET Repair Tool

    If the previous step was not successful or you already had .NET 3.5 installed then run the troubleshooter in order to fix issues. Go to the official Microsoft .NET framework repair tool website here and download it. Once downloaded install the tool and follow onscreen instructions.

Corrupted system files

If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system files issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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Watch Marvel Universe in chronological order
marvelSo far I believe each person on this planet has at least heard of Marvel superhero movies, perhaps even watched a few of them, and no wonder. Movies are spawning now over 20 titles and they are not really released as events described in them. Throw into mix TV series and you can get confused pretty fast. Now it was officially stated that all TV series that were released before Wanda vision is no canon in Marvel cinematic universe which simplify thing a little but there are still series that are.

So without further blabbering around here is a list of Marvels films and TV series in chronological order:

  • Captain America: The First Avenger
  • Captain Marvel
  • Iron Man
  • Iron Man 2
  • The Incredible Hulk
  • Thor
  • The Avengers
  • Iron Man 3
  • Thor: The Dark World
  • Captain America: The Winter Soldier
  • Guardians of the Galaxy
  • Guardians of the Galaxy Vol. 2
  • Avengers: Age of Ultron
  • Ant-Man
  • Captain America: Civil War
  • Spider-Man: Homecoming
  • Doctor Strange
  • Black Panther
  • Thor: Ragnarok
  • Ant-Man and The Wasp
  • Black Widow
  • Avengers: Infinity War
  • Avengers: Endgame
  • WandaVision
  • The Falcon and The Winter Soldier
  • Spiderman: Far From Home
  • Loki
And there you go, if you have someone who has not yet seen movies or you would like to view that as the story is revealed and not by the date they were released now you can easily with this list.
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No Audio Device Error – Fix Tricks

What exactly is no audio device malfunction?

No audio device error is among the malfunctions that many Computer consumers run into. No sound or audio can be heard from the computer when the error occurs.

Solution

driverfix boxError Causes

There are numerous elements that may be the basis of this malfunction. Corrupted or broken sound card drivers, incorrect Device Manager Options for example, or even incorrect BIOS configurations.

Further Information and Manual Repair

How could you recover the standard production of audio by your personal computer and solve this malfunction? Like a number of additional malfunctions, the method of the repair depends on its trigger. To properly solve this dilemma, you are required to run through an evaluation of the pc system so that you can pinpoint the cause. This is because there are numerous variables, which alone, or concurrently may trigger this dilemma. These measures will allow you to work out the no sound device error in your personal computer programs, identify the trigger and fix it. Follow the directions in step 1 if your computer has an onboard audio device installed in it and assess the BIOS settings. You can jump step 1 and move to step two if you utilize a separate sound card.

STEP #1 - Assess the BIOS options.

No sound device error can be caused by incorrect BIOS configurations in your Personal Computer. By fixing these settings if they are the cause of the malfunction, you can easily solve it. Make Sure you restart the pc and immediately access the BIOS options. By locating the Sound card, which is usually known as the AC97 Audio, you should subsequently open the Integrated Peripherals. As soon as you locate it, set it to Allow or Auto. Finally, you should access the On-Board Audio AC97 Control and set it to Allow or Auto as well. If it doesn't solve the situation, proceed to Step Two.

STEP #2 - Analyze the Device Manager

No sound device malfunction can be additionally caused by malfunctions with the Device Manager. To solve this issue, go to My Computer, right-click it, select properties, click on the Hardware tab, then click on Device Manager. At this windowpane, analyze the movie, audio, and game controllers. If you learn that there is a cross on any of the sub things, right-click it subsequently and set it to Enable. The sound card driver may have not been correctly installed or may be damaged if there is Exclamatory Mark or Question Mark on the device manager menu. This does not mean that the sound card driver is ok. It may have malfunctioned even though you do not locate anything unusual. This is because the Device Manager doesn't always recognize errors in audio hardware. After this, you can proceed to step 3.

STEP #3 - Upgrade or reinstall the Sound Card Driver.

About 80% of "no sound system discovered/installed" malfunctions come from broken and/ or out-of-date card drivers. The sound card will not be detected by the Windows Operating System, when the audio card driver is corrupted, damaged, or out-of-date and therefore no sound will be produced by your computer. If this is the cause of the no sound device malfunction, you should reinstall the Audio Card Driver on your computer. Still, you can utilize driver upgrade applications on the web that will help you upgrade out-of-date drivers.
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How to Turn Bluetooth ON in Windows 11
Windows 11 BluetoothBluetooth perhaps is slowly becoming an outdated feature but sometimes you can really used it and need it. By default, in Windows 11 Bluetooth is turned OFF so if you need it, you will need to turn it ON first. Luckily turning it ON is easy and we will guide you through the process

Turning Bluetooth using the Quick Settings menu

The easiest and fastest way to turn the Bluetooth ON is using the quick setting menu:
  1. Click on indicator icons located left of date and time in Taskbar
  2. Click on the Bluetooth icon (if the icon is not displayed, click on the pencil icon, then click on Add and add Bluetooth icon from the list)
  3. Right-click on the Bluetooth icon and select go to Settings
  4. Go to Adding a Bluetooth Device to Windows 11 section

Switch it ON via Windows Settings

  1. Open Windows settings by using ⊞ WINDOWS + I combination
  2. Click on Bluetooth & Devices
  3. Inside settings turn Switch to ON beside Bluetooth
  4. Click + Add Device large button on top
  5. Click Bluetooth
  6. Select device in the list of found devices (make sure device is turned ON, it has Bluetooth sharing ON, and that it is in pairing mode)
  7. If the device needs the password, type it in
  8. When the message Your device is ready to go is showed on the screen click on the Done

Advice on Bluetooth devices

Note that the Bluetooth devices you connect to Windows 11 stay linked to your PC unless you pair them with a different PC, smartphone, or tablet later. After a time, most Bluetooth devices power down automatically to save battery life. To continue where you left off, either power the Bluetooth device up (if it has a power button) or press a button on a keyboard or mouse, and it should automatically turn on and reconnect with your PC. If you’re having trouble connecting your Bluetooth device, make sure that Windows 11 is fully updated and that you’ve installed any drivers that came with your device. Make sure that the device is fully charged or that it has a fresh set of batteries. while Windows is searching. You’ll need to remove the device from Windows 11 first and then attempt to pair it with your PC again.

Removing devices

If you need to remove (un-pair) a Bluetooth device, just open Windows Settings and navigate to Bluetooth & Devices. Locate the name of the device that you want to remove, click the three dots button in the corner of its square and select Remove Device.
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A Quick Guide to Fixing Files.exe Error

Files.exe Error - What is it?

To understand what Files.exe Error code is, it is first important for you to know what EXE stands for, and EXE files function. EXE is the abbreviation for Executable. It is a file extension for an executable file format. This file contains a program that is a particular file type capable of being executed or run as a program. The Windows Operating System contains literally thousands of executable files. Every program that you have installed on your PC runs because the .exe application files execute the tasks. Files.exe are also used by websites that are not entirely static to display properly. There are thousands and thousands of exe files on your PC that are supported by millions of Dynamic Link Library (DLL) files. It is advisable to run executable files from publishers you trust because these files can potentially change your computer settings and harm your PC. The files Exe error code occurs when you are unable to open and run executable files. The error message is often displayed in either of the following formats:
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  • Windows cannot find FileName.exe
  • Windows cannot find FileName.exe. This program is needed for opening files of type "ProgramName".
  • Windows cannot find ProgramName. Make sure you typed the name correctly

Solution

Restoro box imageError Causes

The files Exe error code can be triggered due to multiple causes:
  • Corrupt registry
  • Viral infection- This changes the default configuration for running exe files
  • Missing files
  • Invalid registry entries
If this error occurs on your PC, it is advisable to fix it immediately to ensure your desired programs run smoothly. Also, if not fixed timely it can lead to serious PC damages like system failure, registry corruption and also put you at risk of privacy errors if the cause of this error is viral infection and spyware.

Further Information and Manual Repair

To resolve the files.exe error on your PC, try the solutions given below:

Clean and Restore the Registry Manually

If the files.exe error occurs on your system due to registry corruption, then to resolve it you need to clean it and restore it back. You can do this manually and automatically. The manual way is slightly time-consuming and tricky. If you are not a computer programmer and don’t have sound technical expertise, then you may find the manual procedure of cleaning the registry complex. However, we’ll be discussing both methods one by one. The registry is the main database of the PC. It saves all the files on your system including both important and unnecessary files and obsolete files like bad keys, invalid registry entries, temporary files, cookies, internet history, and junk files. It is important to delete these files from the registry because they take up a lot of disk space and also damage and corrupt the registry. And when this happens, you start experiencing file.exe errors. To clean and repair the registry manually, here’s what you should do:- First, go to the start menu and then click run.
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  • After this, type the following commands: “cd” press enter then “cd windows” press enter.
  • Type copy ‘regedit.exe regedit.com” and press enter again.
  • After that type ‘start regedit.com” and press enter. Now navigate to and select the key: HKEY_CLASSES_ROOTexefileshellopencommand.
  • Once you select the key, in the right pane double click the default value.
  • Delete the current value data and simply insert “%1”%*.
  • Close the Regedit (registry editor) utility. Now try running your desired program; it is most likely to resolve the error if it occurred due to registry corruption.

Clean & Restore Registry Automatically with Restoro

To clean and restore the registry automatically in seconds, run a deep Registry system scan using Restoro. This is a powerful registry cleaner deployed with intuitive algorithms that scan for all types of registry issues on the system. It wipes out all the unnecessary files in seconds, clearing up the cluttered disk, and also simultaneously repairs and restores the registry. In just a few simple clicks the error is resolved.

Run an Antivirus

If the files.exe error code is triggered by viral infection and spyware, then to resolve it install and run an antivirus. However, once you install an antivirus, your PC speed may slow down dramatically. This is often compromise users have to make to keep viral infection and malware away from their systems. But you don’t have to make this compromise if you download Restoro. This tool is more than just a powerful registry cleaner. It is embedded with multiple utilities that help remove practically all types of PC-related issues. These utilities include antivirus and a system optimizer. The antivirus utility scans and removes all malicious software on your system and while the system optimizer module boosts your system’s speed. Total System Care is safe, multi-functional, and efficient software. It is compatible with all Windows versions. To resolve files.exe error on your PC, click here to download Restoro NOW!
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New Windows 11 keyboard shortcuts
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Purchased Adobe CC applications show as trial
Buying a product and then finding out that is not working is one of the most annoying and disappointing things that a consumer can experience. It is no secret that Adobe software and services online can malfunction or detect somewhat false information and behave accordingly placing buyers in an awkward position. Adobe no matter how huge and great can also still sometimes has software that can misbehave in this way and sometimes downloading their suite and buying it after can not be 100% registered and even after the money is transferred and purchase has been completed you can still have a trial status for your adobe cloud applications. In this guide, we will address this issue and see how we can fix it so you can get back to your creative work in no time. Follow this guide as it is presented step by step.
  1. Wait an hour

    No, seriously, wait an hour. Sometimes transaction and registration of transaction along with activation can take up to one hour of time. If you just made a purchase and you are still under trial in the launcher, give it a little time to detect the purchase and adjust accordingly.
  2. Check to see if your subscription is active

    Sign in to https://account.adobe.com/plans. If you have more than one account, make sure you sign in with the proper one. Under My plans, select Manage plan. In the Plan Information section, check to make sure that your subscription is active. If it’s expired, it's likely why you’re seeing messaging that indicates you are in trial mode or that your trial has expired. If your subscription is showing as active, then an out-of-date payment method may be the issue. To see if your payment information is current, in the Plan information section, select Manage payment. If your payment method isn’t current, update your credit card information in the pop-up window and select Save. Your new payment method will take effect in the next billing cycle.
  3. Sing out and then sign back in

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Select the Account icon in the upper right, and then select Sign out. In the confirmation dialog box, select Sign Out. The Creative Cloud apps and services associated with your account are deactivated on the computer. Sign in again to your Adobe account. Launch any Creative Cloud app included in your membership, such as Photoshop or Illustrator. If prompted, sign-in on the next screen.
  4. Update creative cloud applications

    Open the Creative Cloud desktop app. (Select the icon in your Windows taskbar or the macOS menu bar.) Depending on your version of the Creative Cloud desktop app, do one of the following: On the Help menu, select Check for updates. or
    Select the three vertical dots icon in the upper-right corner of the app. Choose Check for App Updates from the menu. If you aren’t using the latest version of your Creative Cloud app, an update prompt appears next to it on the apps list. Select Update.
  5. Remove entries in the HOSTS file

    If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses). To solve this issue, try removing Adobe-related entries from the hosts file. You can remove the Adobe-related entries from the hosts file in two ways: Automatically repair the hosts file using the Limited Access Repair tool: Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file. Reset the hosts file manually: If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually: To reset the hosts file on Windows, do the following: Navigate to C:\WINDOWS\System32\drivers\etc. Open the hosts file with a text editor such as Notepad. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. The updated hosts file should not have any Adobe-related entries. Move the file from desktop to the original location: C:\WINDOWS\System32\drivers\etc. When moving the file, select the Replace option. To reset the hosts file on macOS, do the following: To find the hosts file, open Finder and then choose to Go > Go to Folder. In the box, type the following location and then press Return: /private/etc/hosts If you are unable to locate the file, it means that the hosts file is hidden. Type the following command in terminal to unhide the file, and then repeat Step 1. chflags nohidden /etc/hosts Open the hosts file using a text editor such as Text Edit. Check for any Adobe-related entries in the hosts file. If there are Adobe-related entries in the hosts file, move the file to the desktop, for example by dragging. Delete the Adobe-related entries from the hosts file. Make sure that you do not delete any other entries. Save the hosts file that you edited in the previous step. Move the file from the desktop to the original location: /private/etc/hosts. When moving the file, select the Replace option.
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