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Photos app Export or Share is not working

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed.

This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option.

There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

To update your Graphics driver via Device Manager, refer to these steps:

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

  • Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

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A Guide to Fixing Error Code 80070490

Error Code 80070490 - What is it?

This error 80070490 code may occur when you try to update your PC either through the Microsoft Update website or with a Windows update. The error message is displayed in the following format:
Error 80070490 (Element not found)

Solution

Restoro box imageError Causes

Error Code 80070490 is triggered because of a couple of reasons. It indicates the file CBS Manifest that is needed to install Windows update is corrupt or damaged. CBS (Component Based Servicing) Manifest is the file that is used to help your computer recognize various components inside your PC. Another reason for error occurrence is registry corruption. If the registry that stores all the information and activities performed is not cleaned frequently, the obsolete files saved in the registry like the junk files, bad entries and cookies eventually accumulate and corrupt it thereby generating such error codes.

Further Information and Manual Repair

Here are some effective and proven methods that you can try by yourself to resolve error code 80070490 on your PC.

Method 1 - Use the System Update Readiness Tool

Download the System Update Readiness Tool from the Windows website and run it on your PC. This tool is designed to detect and scan for abnormalities and inconsistencies that could be preventing and causing problems during the system update. Once you have downloaded and scanned your PC, try to install the updates again. If the error still persists, try other methods illustrated below.

Method 2 - Repair Windows

Here are the steps that you need to follow to repair Windows:
  • First, close all programs and then reboot your PC. Insert the Windows DVD into the computer’s disk drive and wait for the setup to begin.
  • If for any reason, the setup doesn’t start automatically, then don’t worry simply click start, then type Drive: setup.exe in the search box. Please note, in the drive insert the letter of your computer’s DVD drive for example D:setup.exe.
  • Now in the programs list, click setup.exe  And then click install now.
  • After that click ‘go online to obtain the latest updates for installation’, if you are asked for the Windows Product Key, then simply type it to proceed.
  • In the ‘Which kind of Installation do you want?’ option, click Upgrade.
When the Windows installation is complete, restart your PC and then run Windows update.

Method 3 - Clean the Registry

If the cause of error code 80070490 on your PC is related to registry corruption, then it is advisable to download Restoro. This is an advanced and easy-to-use PC Repair Tool embedded with a registry cleaner. The registry cleaner scans your entire PC, removes all obsolete and unnecessary files corrupting the registry, and cleans it right away. Click here to download Restoro to repair error code 80070490
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Fix MUP_FILE_SYSTEM Blue Screen Error
If you encounter the MUP_FILE_SYSTEM Blue Screen error with a value of 0c00000103, then it indicates that the multiple UNC provider or MUP has got an invalid of unexpected data. This can lead to the fact that the MUP cannot channel a remote file system request to a network redirector, the UNC, or Universal Naming Convention provider. There are several ways you can fix the MUP_FILE_SYSTEM Blue Screen Error on your Windows 10 computer, you can try to check the hardware of your computer physically, update or rollback some device drivers, run the Driver Verifier Manager, remove any hardware you’ve installed recently or fix issues related to IRQ. Use the given options below as reference to fix the MUP_FILE_SYSTEM Blue Screen Error.

Option 1 – Try to physically check the hardware

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Try to rollback, update several device drivers

You can try to roll back, update or disable certain device drivers on your computer to resolve the MUP_FILE_SYSTEM Blue Screen error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the device drivers related to the Network Card, Chipset, Disk Drive, and the Graphics Drivers and any other driver related to MUP.sys and SwapBuffers.sys system files
  • After that, right-click on each entry of the device drivers and select the “Update Device” option from the menu.
  • Now follow the next on-screen instructions that appear and then restart your computer.
  • After restarting your computer, check if the Stop error is now fixed.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the MUP_FILE_SYSTEM Blue Screen error you need to use the Driver Verifier Manager:
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the MUP_FILE_SYSTEM Blue Screen error.

Option 5 – Try fixing IRQ-related issues

The Stop error might have something to do with an issue related to IRQ. You can verify it by switching your PCI Cards around. Aside from that, you can also check if the IRQ2 is assigned to a COM Port that is unavailable at that time.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MUP_FILE_SYSTEM. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION
If you encounter the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION Blue Screen error with an error code of 0x000000CE then it means that a driver failed to cancel the pending operations before unloading. Some of the driver files that might be the culprit include the intelppm.sys, intcdaud.sys, tmxpflt.sys, mrxsmb.sys and asusptpfilter.sys. This kind of Blue Screen error occurs when the driver failed to cancel lookaside lists, worker threads, DPCs, and other items before unloading. You can usually identify which driver file is triggering the BSOD error in the BSOD error itself since its name would be printed on the blue screen and stored in memory at the location (PUNICODE_STRING) KiBugCheckDriver. Refer to the possible solutions given below to fix the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the SYNTP.SYS Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Disable the BIOS Memory options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 3 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Run the Memory Diagnostic Tool to check for Memory leaks

  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 6 – Try analyzing the Memory Dump Files

You can also try to analyze the Memory Dump files as it can help you identify the root cause of the DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS error.

Option 7 – Try checking the Registry settings

You might also want to try disabling the concerned driver file if it is mentioned in the Stop error. For example, if the stop error mentioned the “intelppm.sys” driver file then you have to disable this driver file since it is most likely the culprit. To do that, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, go to the this registry path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Processor
  • From there, double click on Start and change its value to “4”.
  • Now go to this path: HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Intelppm.
  • Set its value to “4” and then restart your computer to apply the changes made.

Option 8 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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Fix Winload.efi file missing error
The Winload.efi file is an Extensible Firmware Interface or EFI file. EFI files are executable files for the firmware of the computers that are mainly based on UEFI and execute the tasks of loading the files to the bootloader of the computer. They are used for a specific set of tasks such as turning on the computer, installing Windows, restarting the computer or resetting it, and so on. This is why the Winload.efi file is a significant file so if it gets corrupted, lost, or damaged, it would be impossible for the Windows operating system to proceed. Here are some errors you can encounter that are related to the Winload.efi file:
  • efi is missing
  • efi cannot be found
  • efi is missing or contains errors
  • This program can’t start because winload.efi is missing from your computer
  • This application requires the file winload.efi, which was not found on this system.
  • There was a problem starting [path]winload.efi. The specified module could not be found.
In addition, the 0xc0000225 , 0xc00000e and 0xc0000001error codes are also associated with the Winload.efi file. Before you start troubleshooting the problem, you can try to perform System Restore first. This will help undo any changes you’ve made in your computer that might have triggered the Blue Screen error. To perform System Restore, here’s what you have to do:
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that your create a System Restore point first.

Option 1 – Try rebuilding the Boot Configuration Data (BCD) and repairing MBR

  • Once you get to the Welcome Screen part, click on Next.
  • Afterwards, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, the following commands to rebuild BCD files and repair MBR. Don’t forget to hit Enter right after you type each command.
    • bootrec /repairbcd
    • bootrec /osscan
    • bootrec /repairmbr
  • Once the command line is successful in finding out a Windows installation, hit Y to let it boot from the list which will successfully rebuild BCD.
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 2 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve errors related to the Winload.efi file. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 3 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them
  • Reboot your computer.

Option 4 – Disable the Early Launch Anti-Malware Protection

  • You need to restart your computer in the Start Menu first while holding down the Shift key on your keyboard.
  • After that, it will restart your computer to Startup Settings.
  • Now ensure that the 8th option is labeled as “Disable early launch anti-malware protection.
  • Then tap the F8 key since the aforementioned option above is listed at number 8. This should launch and load Windows on your PC with the Early Anti-malware protection disabled for that session only when you try to carry out the same task and then check if the error related to the Winload.efi file is now fixed.
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Radeon Settings are currently not available
One of the most common brands of GPUs that comes in a large number of computers is AMD’s Radeon Graphics processing units. AMD included the Radeon Settings panel so that users can control how the hardware functions. However, as of late, a lot of users reported that the Radeon Settings panel throws an error that says, “Radeon Settings are currently not available. Please try again after connecting AMD graphics” when they try to use it. This kind of error in the Radeon Settings panel is most likely caused by either corrupted drivers or incompatible drivers. If you are one of the users who are facing this problem, worry not for this post will guide you in fixing this error. You can either use the Device Driver Uninstaller or change the driver version. For more details, make use of the options provided below.

Option 1 – Try to use the Device Driver Uninstaller

The first thing you can do to fix the problem is to uninstall the AMD Radeon drivers by using the Device Driver Uninstaller software. After you’ve uninstalled the AMD Radeon drivers using this software, go to the official website of AMD to download the AMD Radeon drivers. Once you’ve downloaded them, you can install them by simply running the executable file. Once the installation of the new AMD Radeon drivers is done, try to open the Radeon Settings panel and see if the error is now fixed or not. If not, refer to the next given option below.

Option 2 – Try changing the Driver version

If you have followed the instructions in the first option then you can proceed to the next given steps below.
  • Now that you’ve completely uninstalled the AMD Radeon drivers and reinstalled their latest working versions, check if the drivers are still updating. If they are, you need to stop them.
  • To disable the drivers being automatically updated, you need to go to the Group Policy Editor by tapping the Win + R keys to open the Run utility and then type “gpedit.msc” in the field and tap Enter or click OK.
  • After opening the Group Policy Editor, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions
  • From there, double click on the “Prevent installation of devices that match any of these device IDs” policy setting to open a new window, and from this window, you will see the following description of the setting:
“This policy setting allows you to specify a list of Plug and Play hardware IDs and compatible IDs for devices that Windows is prevented from installing. This policy setting takes precedence over any other policy setting that allows Windows to install a device. If you enable this policy setting Windows is prevented from installing a device whose hardware ID or compatible ID appears in the list you create. If you enable this policy setting on a remote desktop server the policy setting affects the redirection of the specified devices from a remote desktop client to the remote desktop server. If you disable or do not configure this policy setting devices can be installed and updated as allowed or prevented by other policy settings.”
  • Now set the radio button of the policy setting to “Enabled”. This will turn off the delete confirmation prompt. Note that setting the radio button to either Not Configured or Disabled will turn off the driver being automatically updated.
  • Next, click on the Show button under the Options section. And in the field that pops up, type in the Hardware ID of your GPU and click OK. You can find the GPU’s Hardware ID under this location: Device Manager > <DEVICE NAME> Properties > Details > Hardware IDs
  • Once you’re done, click the Apply and OK buttons to save the changes made.
  • Close the Group Policy Editor and restart your PC and see if the “Radeon Settings are currently not available. Please try again after connecting AMD graphics” error is now fixed.
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Unhandled Exception occurred in Application
If you encountered an error message that says, “Unhandled exception has occurred in your application”, when you start your Windows 10 computer, read on as this post will guide you on how you can fix it. This kind of error usually appears in a Microsoft .NET Framework window and it mostly pops up as soon as you turn on your computer. Here’s the complete context of the error message:
“Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.”
When this error occurs, your computer may freeze or display other suspicious behavior at times. Either way, there are several options you can check out in this post to resolve this issue, so read on. This kind of error could be caused by several factors. It could be due to your antivirus program or other third-party programs installed on your computer. It is also possible that the installation of the Microsoft .NET framework id corrupted or some of its installation files are corrupted. Thus, to fix the error, there are a few suggestions you need to follow such as:

Option 1 – Try to temporarily disable your anti-virus program

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive in your computer. There are times when you encounter problems like the “Unhandled exception has occurred in your application” error due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program in the meantime and check if it fixes the error or not.

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted, check if the error is now gone. If it is, then the culprit is some third-party program. Thus, you have to enable the third-party programs one by one to find out which one of them is causing the the “Unhandled exception has occurred in your application” error.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the “Unhandled exception has occurred in your application” error. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 4 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual check especially if you are getting this issue of abnormal program termination.
  • Install some qualified drivers – A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.
  • Download and install or Update DirectX – As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.
  • Install the Microsoft DirectX End-user runtime – The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.
  • Update or install the .NET framework – The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.
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Fixing the Java Error Code 1603 in Windows 10
You might have experienced a situation where you’re trying to install or update your Java application on your Windows 10 computer but were not able to do so for some reason. One of the problems you can encounter while updating or installing Java is Error Code 1603. There are two ways you can install Java – you have the option to choose where to get Java either from the online download or offline download. There are times when before you can install Java, you might have to disable the firewall first as it may interrupt the Java online installation. And while doing so, if you are getting the “Java Update or Install did not complete – Error Code 1603” error message, read on as this post will show you what you can do to fix it. At the time of writing, the exact cause of this error is still unknown. On the other hand, you must still check if you have fulfilled all the system requirements needed to install Java. You have to make sure that your Windows 10 PC has sufficient disk space available for the Java installation or update. In addition, you also have to make sure that you meet all the hardware requirements and you are using a popular web browser for the installation, and that you have administrative privileges for download and installation. To fix the “Java Update or Install did not complete – Error Code 1603” error, here are some suggestions you can try.

Option 1 – Restart your computer before you install the new Java package

You might have to restart your computer if you got the error code 1603 while installing Java through an offline download.
  • Restart your computer.
  • Next, download and install the offline installer of the Java package from the official site of Java and not some third-party source.
  • In the prompt box that appears while downloading the Java package, select the option Save in and save the package in your preferred folder.
  • After that, navigate to the saved, downloaded package on your computer and then double click on the file to begin the installation process.
After that, if it didn’t fix the problem and you’re still getting the error code 1603, follow the next given option below.

Option 2 – Uninstall the old versions of Java before you install the new package

  • Open the Control Panel.
  • After that, click on Programs and features.
  • Then select the old Java package and click on Uninstall.
  • Restart your computer and then try installing the new Java package again from its official site.

Option 3 – Disable the Java content in the browser you’re using via Java Control Panel and reinstall Java

  • Open the Control Panel again.
  • And then click on the Java icon to open the Java Control Panel.
  • Next, navigate to the Security tab and then uncheck the “Enable Java content in the browser” option.
  • Then click on Apply and then Ok to save the changes made.
  • Now install the new Java package again after you download it from its official website.
  • Once the installation is completed, re-enable the “Enable Java content in the browser” option in the Java Control Panel as it is essential especially if you are running Java content in your browser.
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New calculator features in Windows 11 and more
Calculator GraphingWindows 11 will bring some old applications in new looks and some will get additional features as well. One of the old apps that will get new stuff is a calculator. The calculator was always a way to go application for quick calculations but Microsoft aims to expand on that and make the calculator a little more useful. The first thing that you will notice is the calculator look, the calculator has now an application theme setting that allows you to change the look of the application. It comes in standard and professional mode as usual but this time calculator will come with features that will enable it to handle some programming and engineering tasks. The new calculator features a full graphing mode that lets you visually analyze a graph to identify key features. It also packs a deep converter that can switch between more than 100 units and currencies.

Other Windows 11 apps

A new snipping tool will be delivered with this latest update as well packed with new functionality. We have covered new features of the snipping tool in another article, if you are interested you can find the article here: https://errortools.com/windows/new-snipping-tool-redesigned-in-windows-11/ Mail and Calendar apps will also get a redesign, sadly all redesign that they will include will be of visual nature to fit in the overall Windows 11 theme, functionality will remain the same.
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The best Antivirus software of 2021
We have often talked about the security of your computer, we have been giving you tips and tried to explain how to best protect your computer from various attacks and malicious software. Today we will be talking about antivirus applications. antivirusAntivirus software has become the kind of a must-have in every computer in this day and age. When you think about it, our systems are connected to the internet most of the time if not always, and therefore kind placed in from the line of various cyber-attacks. Here antivirus software comes into focus, especially because it has evolved long from just a simple virus removal tool to full security suites. We will be going through the best of these applications in order to present both their good and bad sides and hope that we will help you in picking the right one for you. Remember, picking either one of the presented solutions is way better than not having one at all. The list is made from best down in our opinion so number one is highly recommended.

List of Best antivirus applications of 2021

  1. BitDefender

    In our opinion the best overall security protection suite for this age and time. Bitdefender has cemented itself as number one a few years back and it holds that status even today. It has top-of-the-game virus protection, an incredible amount of features, safepay banking online protection and it is amazingly cheap. Its downside we could say is that it can be annoying sometimes, especially if you set it to maximum protection and paranoid mode. In this case, it will often ask what to do and how to behave leading to minor annoyances.
  2. Norton antivirus

    Norton antivirus is well known to older computer users, this package has been around a long time and it is our pick for closest one to challenge top place because of its packed features. The number of features it has are really stunning and it comes also with great and maybe best-browsing protection of all candidates. It also has a backup tool bundled with it but the reason why it is in the second place is that it is taxing to the system and can have a real impact on computer performance. Great protection is important, but so it is working on it without slowdowns.
  3. Kaspersky

    Another one of the old antivirus software on the list. Kaspersky Lab was once top tier antivirus software but it dropped down due to its high prices, later they have changed their pricing to be more in trend with other rival companies but many have switched to something else. Today it still packs one of the best antivirus engines with fast and configurable scans. It also has very impressive anti-ransomware features but sadly most of the things it just simply does for you leaving you to fully trust it since you cannot really configure much. It is not in step with new technologies and it is lacking some features like support for the Chrome browser that places it lower in our ranking.
  4. Trend Micro antivirus

    The biggest sell point for this antivirus application is probably its ease of use and user-friendliness. It also packs a great antivirus engine and impressive anti-ransomware performance but sadly it comes with very limited configurability and somewhat lack of features comparing it with the top three entries. Never the less a very user-friendly application that you can configure without knowing any kind of tech talk, everything is laid out in simple English.
  5. Avira

    Perhaps best known for its free version, Avira has a premium one that is well better worth than the free version. Strong suites of this software are mostly aimed at the internet with its great anti-phishing and web protection along with a low price for all of its features. Sadly in the domain of virus protection, there are some reports from independent websites that its antivirus engine is not so great, it will offer you moderate protection but not the best.
  6. Webroot Secure Anywhere

    If you are on the lookout for software that has a great virus database and plenty of features but is also incredibly light weighted and fast then look no further, Webroot Secure Anywhere is an application for you, incredibly fast and incredibly small is a great solution for older machines. It keeps all of its databases up in the cloud and this feature among its great advantages is also its greatest disadvantage since if you are out of the internet you will not be able to have the latest virus definitions available to you making this tool very situational.
  7. Avast

    Avast has many great protection features and it is very highly configurable. The firewall comes also in its premium edition and it offers great virus protection including a file shredder and awesome WI-FI inspector for an extra layer of security. This package would be higher on the list if it was not for its lack of WEB protection and its tool on the system resources.
  8. Sophos home antivirus

    Lack of features and somewhat strange user interface are downsides of this software but on its positive side it has good antivirus engine and its user interface is very friendly. Where it shines though is in its price, for one affordable price you get protection for 10 devices making this option a great choice for anyone wanting to protect more devices or just use a single license for the whole family.
  9. ESET antivirus

    Greatly configurable antivirus software with tons of options and very light on system resources makes ESET one of the best out there. Virus engine and database is also top tier but some testing labs have reported that protection offering is not really what it is advertised and if we talk about its strong suite of a great many options and configurations it is at the same moment its downside since it is not very friendly to novice and beginner users.
  10. McAfee antivirus

    McAfee antivirus comes in its package with unlimited VPN service and if we take look at the top tier pricing plan it is a great investment. Sadly for its entry-level price, it covers only a single device and it was reported that it packs little outdated virus engine if we compare it with its rivals. Nevertheless, it still offers good virus protection and if you take into account the VPN that comes with it, it can find its users.

Conclusion

No matter which antivirus you choose you will not go wrong, after all any protection is way better than none.
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Chrome won’t clear Browsing History and Data
As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:
  • First, click on the three-dotted icon and click on History from the menu.
  • Next, click on the Clear browsing data option and select “All time”.
  • Then select the type of history you want to delete.
  • After that, click on the Clear Data button.
If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:
  • Tap the Win + E keys to open File Explorer.
  • Next, navigate to the following paths:
    • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
    • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
  • From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
  • Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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