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Photos app Export or Share is not working

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed.

This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option.

There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

To update your Graphics driver via Device Manager, refer to these steps:

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

  • Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
  • From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
  • Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

  • Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
  • Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

  • To get started in resetting the Photos app, open the Windows 10 Settings.
  • Then go to Apps > Apps & features.
  • After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
  • From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

  • Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

  • After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

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DailyLocalGuide Removal Guide

DailyLocalGuide is a Browser Extension developed by Mindspark for Google Chrome. This extension hijacks your default search engine, the home page, and new tab, setting them to MyWebSearch.com.

From the Author:

The Software and Services are sponsored by third-party advertisements and commercial offers and may also contain links to third parties websites, advertisements, products, offers, applications, and more. By downloading and using the Software you give your consent to display to you such Third Party Content (by using display ads, pops, coupons, price comparison, in-line text, and content recommendations) through Our or Our business partners’ technology.

While installed, this extension gathers user browsing activity and sends it back to ad servers. This information is later used to better target ads. When browsing the internet with DailyLocalGuide installed you will see additional injected ads and sponsored content throughout your browsing sessions.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software program, commonly a web browser add-on or extension, which causes modifications in web browser’s settings. They are made to interfere with browser functions for a variety of purposes. It redirects you to the sponsored websites and inserts ads on the browser that helps its creator generate revenue. Nonetheless, it isn’t that innocent. Your online safety is compromised and it is also very irritating. When the malware attacks your computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worse case, you may be forced to tackle serious malware threats too.

Symptoms of browser hijacker malware

Symptoms that your web browser is hijacked include: your home page is reset to some unfamiliar website; you see new unwanted favorites or bookmarks added, typically directed to advertisement-filled or pornography websites; the essential web browser settings are modified and unwanted or unsafe sites are added to the trusted sites list; you find unsolicited new toolbars added; your internet browser will display endless pop-up ads; your web browser starts running slowly or presents frequent glitches; you have prohibited entry to particular webpages, for example, the website of an antivirus software manufacturer like SafeBytes.

Exactly how they get into the computer

Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected e-mail. They can also be deployed through the installation of an internet browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers using a deceptive software distribution method called “bundling” (often through freeware and shareware). Popular examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search.

Browser Hijacker Malware – Removal

Some browser hijacking could be simply stopped by discovering and removing the corresponding malware program from your control panel. However, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it can keep returning over and over. Apart from that, manual removal expects you to do many time-consuming and complicated actions that are hard to accomplish for novice computer users. An anti-malware program is extremely effective with regards to finding out and eliminating browser hijackers that normal anti-virus software has missed. SafeBytes Anti-Malware detects all types of hijackers – such as DailyLocalGuide – and eliminates every trace quickly and efficiently.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware can cause many different types of damage to PCs, networks, and data. Certain malware types modify internet browser settings by including a proxy server or modify the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all websites, and therefore unable to download or install the required security software to eliminate the computer virus. If you’re reading this, you probably have affected by malware that prevents you from installing a computer security application such as Safebytes Antimalware on your PC. There are some solutions you can try to get around with this particular problem.

Remove malware in Safe Mode

The Windows OS has a special mode referred to as “Safe Mode” where just the minimum required programs and services are loaded. In case the malware is set to load immediately when the computer starts, switching into this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen shows up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and then click Apply. Once you’re in Safe Mode, you can attempt to install your antivirus program without the hindrance of the malicious software. Right after installation, run the malware scanner to remove most standard infections.

Obtain the security software in an alternate internet browser

Some viruses might target vulnerabilities of a particular browser that obstruct the downloading process. If you appear to have malware attached to Internet Explorer, then switch over to a different internet browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Create a portable antivirus for eliminating viruses

Here’s another solution which is utilizing a portable USB anti-virus software that can check your system for malicious software without the need for installation. Adopt these measures to employ a USB drive to fix your corrupted computer. 1) Download the anti-malware on a virus-free computer. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) Choose a USB flash drive as the location when the wizard asks you where you intend to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

Highlights of SafeBytes Anti-Malware

Do you wish to install the best anti-malware program for your laptop? There are numerous applications available that come in free and paid versions for Windows systems. A few of them are excellent, some are decent, while some will destroy your computer themselves! You have to look for a product that has got a good reputation and detects not just computer viruses but other sorts of malware also. With regards to commercial antimalware tool options, many people go with well-known brands, like SafeBytes, and they are very happy with it. SafeBytes anti-malware is a trustworthy tool that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this software will automatically detect and remove most of the security threats, which include browser hijackers, viruses, adware, ransomware, PUPs, and trojans.

SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. These are some of the highlighted features included in the product.

World-class AntiMalware Protection: Safebytes is based on the very best virus engine within the industry. These engines will detect and remove threats even during the initial phases of a malware outbreak. Real-Time Protection: SafeBytes gives round-the-clock protection for your personal computer restricting malware attacks in real-time. This tool will continuously monitor your computer for suspicious activity and updates itself regularly to keep abreast of the constantly changing threat scenarios. Internet Security: SafeBytes provides an instant safety rating about the web pages you’re going to check out, automatically blocking harmful sites and making sure that you are certain of your safety while browsing the world wide web. Fast Scan: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to 5x faster than any other protection software. Lightweight: SafeBytes is really a lightweight application. It uses up a very small amount of processing power as it operates in the background so you’re free to use your Windows-based computer the way you want. Premium Support: You can get high levels of support around the clock if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program as it has loads of features and can detect and eliminate any potential threats. Once you’ve downloaded and installed this software, you will no longer have to bother about malware or other security worries. If you need advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be well worth the money!

Technical Details and Manual Removal (Advanced Users)

If you wish to perform the removal of DailyLocalGuide manually rather than employing an automated software tool, you can follow these measures: Navigate to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to uninstall. In cases of suspicious versions of browser plugins, you can actually remove it via your web browser’s extension manager. You will likely also want to reset your internet browser to its default configuration settings. If you decide to manually remove the system files and Windows registry entries, utilize the following checklist to ensure that you know exactly what files to remove before carrying out any actions. But bear in mind, this is often a tricky task and only computer professionals could accomplish it safely. Furthermore, some malware keeps replicating which makes it tough to remove. Carrying out this malware-removal process in Safe Mode is suggested.
Files: Directory %LOCALAPPDATA%\DailyLocalGuideTooltab. Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Directory %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\hkeaafmlcginkhibjjdijabnpfobeibe Registry: key DailyLocalGuide at HKEY_CURRENT_USER\Software\ key DailyLocalGuideTooltab Uninstall Internet Explorer at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\
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Option 1 – Try to update the conflicting software

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Option 2 – Try to uninstall the conflicting software

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Socket Error 10060 - What is it?

Socket Error 10060 is a typical Outlook Express error. This error often occurs when the connection to the server fails. It specifically refers to a timeout while communicating with the email providers servers. The vast majority of all emails use SMTP for outgoing mail. Socket error 10060 in most instances is related to the SMTP settings for the user’s email. The error message is sometimes displayed in the following format:
Outlook Express Socket Error10060 - The connection to the server failed Account:’ your account’
Another thing you must know about this error is that it only stops the user from sending emails. This means that you can only receive emails, not send them.

Solution

Restoro box imageError Causes

The cause of this error code is hard to narrow down typically because there are many causes that can trigger the socket error code 10060. Some of the most common causes of this error code are:
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  • Authentication settings
  • Firewall settings
  • Malware
Though this is not a critical error code it is advisable to fix it immediately without any delays. This error can hamper your communication via email and slow down your work productivity especially if you use Outlook for communication across the organization.

Further Information and Manual Repair

Here are some of the many methods to fix and resolve this error code. To help you resolve this issue, we have selected and listed down the best, quick, and easy do-it-yourself methods. Try them and repair Socket error code 10060 all by yourself without any professional assistance.

Method 1 - Check the Names of POP3 and SMTP Servers

To begin with, first check the names of the POP3 and SMTP servers to ensure that they are correct. Then check the outgoing SMTP port. Contact your email provider to determine the correct settings. Sometimes email providers change this value more than any other in their individual settings. Get it verified. Change the settings if needed.

Method 2 - Outgoing SMTP Server Requires Authentication

Sometimes the error code may occur due to authentication issues. If this is the reason then, don’t worry it is easy to fix. Simply go to the settings options and check the box ‘My server requires authentication’. Once you check the box, try sending the email again. This is most likely to resolve the socket error 10060 on your PC.

Method 3 - Disable Firewall

Your Firewall security may sometimes be the reason for socket error 10060 too. Therefore if after trying method 1 and 2, the error still persists, then it is advisable to disable firewall. Once you disable it, try sending an email using your Outlook account. If it works, the error is resolved.

Method 4 - Scan for Malware

There is a possibility that the Socket error 10060 is popping on your PC due to malware infection. If so, then it is advisable to download Restoro. This is a highly functional and a user-friendly PC fixer deployed with a powerful antivirus and several other scanners. Run it on your PC to scan for malware. It detects and removes all types of malware including Trojans, viruses, adware, spyware, and more in seconds. Click here to download Restoro to resolve socket error 10060 on your system today.
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Over the years, the Windows 10 updates have smoothened but that does not mean that it no longer encounter some issues. One of these issues is when it gets stuck. As you know, Windows automatically checking for updates regularly or when you click the “Check for updates” button. However, if the Windows 10 update is taking forever and seems to be stuck, then you’ve come to the right place as this post will guide you on what you can do to resolve the problem. This kind of scenario in Windows Updates can be quite confusing especially since there is no response or any indication of what is really happening since you don’t know if the update is still downloading or if it’s already getting installed. To resolve this problem, there are several options you can check out. You can try to exit settings and restart your computer. You could also try to restart the services related to Windows Update or clear both the Software Distribution and Catroot2 folders, as well as run a System File Checker scan. For more details follow each one of the given steps below.

Option 1 – Restart your computer

The most basic thing you can do to fix the problem is to restart your computer. It usually works in fixing common issues like the Windows Update getting stuck at the “Checking for updates” screen. However, if it didn’t work, proceed to the next given options below.

Option 2 – Reset Windows Update components

If the first two options did not work then you might want to reset the Windows Update components manually. Follow the steps below to reset them.
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Try checking Services Dependencies

Dependencies of a Windows Service in Windows 10 are when windows services depend on other services. Such is the case with the Windows Update service – it also depends on three different services such as the Remote Procedure Call or RPC service, DCOM Server Process Launcher, and the RPC Endpoint Mapper. Meaning to say, if two of these services are not working as expected, then the dependent service will also be affected. This could be the reason why the Windows Update service could not start.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the following services:
    • Remote Procedure Call (RPC) Service
    • DCOM Server Process Launcher
    • RPC Endpoint Mapper
  • After you find these services, double click on each one of them and check whether the Startup type for all is set to Automatic and the Service status is set to Running or not.
  • If the service status is not running, then click the Start button. Afterward, check if you can now run the Windows Update service.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why your screen is stuck at “Checking for updates”. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.
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PDF text disappears when editing or saving
If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

  • First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
  • After that, select the “Microsoft Print to PDF” option as the printer.
  • Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
  • On the other hand, you can also click on the “File” menu of the PDF file and select Print.
  • From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
  • Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:
  • Select File > Save as > Optimized PDF.
  • Next, select the Transparency checkbox from the Settings window that opens.
  • Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.
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