As you know, the Mobile Hotspot feature is used to share the internet connection with other devices using Wi-Fi signals. These Wi-Fi signals are later caught by other devices using their Wi-Fi and then the internet connection is shared once they are connected. However, recently, some users reported that their devices weren’t able to see the Wi-Fi network even if their Wi-Fi is on.
This kind of problem could be caused by several factors but one of the main ones include the frequency at which the Wi-Fi network is being broadcasted. If you are one of the users who are currently facing this problem, read on as this post will guide you on what you can do if the Mobile Hotspot or Wi-Fi connection does not show up or is not detected on your Windows 10 device.
In most cases, there are only two frequencies at which a Wi-Fi network is broadcasted. They are broadcasted either at 2.4 GHz and 5 GHz. The ones that are broadcasted at 5 GHz need specific hardware since it is a newer technology compared to the ones at 2.4 GHz. There are several other pieces of equipment as well as electrical appliances that operate at 2.4 GHz that includes microwaves as well which causes disruption in the signal strength of the Wi-Fi network.
Moreover, aside from signal interruption, this issue with the mobile hotspot might also have something to do with the network-related drivers in your computer. Thus, to fix the problem, here are some suggestions you should follow.
Option 1 – Try toggling the Network band or the frequency at which the Wi-Fi network is broadcasted
First, open the Windows 10 Settings app and then navigate to Network & Internet > Mobile hotspot.
From there, click on the Edit button located under the Network name, Network password, and Network band.
After that, set the Network band to be at 2.4 GHz and then click on the Save button.
Once done, restart the Mobile hotspot in your Windows 10 device as well as the Wi-Fi connection of the device that’s trying to connect to the hotspot.
Option 2 – Try running the Network Adapter Troubleshooter
If the first option didn’t work, you might also want to run the Network Adapter Troubleshooter. You can use it to troubleshoot the problem with the Mobile hotspot, to run it, follow these steps:
Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
Next, scroll down and select the “Network Adapter” option from the right pane.
Then click on the Run Troubleshooter” button.
After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 3 – Try updating the Network adapter driver
As mentioned, the problem could also be due to the network-related drivers. So it probably might be the reason why you’re mobile hotspot did not appear or was not detected. That’s why it is recommended that you update the Network adapter driver and to do it, refer to these instructions:
Follow the steps below to update your Network Adapter Driver:
Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
From there, expand the list of all the network drives and update each one of them.
Restart your PC and see if it helped in fixing the issue with the mobile hotspot.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that.
Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
Step 1: Tap the Win + R keys to open the Run dialog box.
Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
Step 3: After opening the Registry Editor, navigate to the following registry key:
Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
HPQTRA08.exe (Hewlett Packard Tray 08) is the Hewlett Packard Digital Imaging Monitor task. It is installed with the drivers of HP imaging products like PhotoSmart Printers.
It incessantly monitors and indicates the connectivity status with any recognizable HP product.
Simply put, HPQTRA08.exe is an exe (executable) file that contains step-by-step instructions that a computer follows to carry out a function.
HPQTRA08.exe error code is displayed in any of the following formats:
"Hpqtra08.exe Application Error."
"Cannot find hpqtra08.exe."
"Hpqtra08.exe not found."
"Error starting program: hpqtra08.exe."
"Hpqtra08.exe is not a valid Win32 application."
"Hpqtra08.exe failed."
"Faulting Application Path: hpqtra08.exe."
"Hpqtra08.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
"Hpqtra08.exe is not running."
Solution
Error Causes
Error code HPQTRA08.exe can be triggered for several reasons. However, some of the most common causes include:
Corrupt Windows registry keys
Virus infection
Deleted, damaged, or corrupted HPQTRA08.exe file
HPQTRA08.exe file conflict
Corrupt or incomplete installation of Hp Digital Imaging
It is advisable to repair the error code HPQTRA08.exe on your PC immediately. Delays can lead to serious problems especially if the underlying cause of the error is related to registry corruption.
Further Information and Manual Repair
To resolve this error on your PC, you don’t need to hire a professional and pay hundreds of dollars for the repair. Simply try the DIY methods listed below to fix the problem right away.
Method 1 - Download and Install HPQTRA08.exe File
If the error cause is related to deleted, corrupted, or damaged HPQTRA08.exe file, then the best way to fix the problem is to install the HPQTRA08.exe file on your PC.
However, first, make sure the site you select to download the file from is reliable and trusted.
By downloading from an unreliable website you can expose your PC to potential malicious programs and risk your data security.
Method 2 - Remove all Viruses
Sometimes viruses and malware tend to disguise in the form of exe files such as the HPQTRA08.exe file.
In such a situation scan your entire PC for viruses and malware using a powerful antivirus. Remove all the malicious programs found to fix the issue.
Method 3 - Clean and Repair the Registry
The registry saves all PC-related activities and information including both important and obsolete files such as cookies, bad registry entries, invalid keys, internet history, and junk files.
If these files are not removed from the registry frequently, these accumulate in the registry and corrupt thereby triggering error codes. Error code HPQTRA08.exe is generated when the corrupt Windows registry keys are associated with the HPQTRA08.exe file.
To resolve, clean the registry and repair it. Although this can be done manually it can be time-consuming and tricky especially if you are not technically sound, therefore it is advisable to download Restoro.
Click here to download Restoro and resolve error HPQTRA08.exe.
Method 4 - Locate and Install the Driver
As was pointed out, you might need to reinstall the printer driver again. Using DriverFIX, you’ll be able to automatically update your computer system and install the drivers your computer needs to operate smoothly.
Bad or good news, depending on your view comes from RIOT for their game Valorant. It seems that Riot has decided to enforce Windows 11 TPM 2.0 feature into Valorant running on Windows 11 and there is a rumor that it will be de facto standard and that it will move to Valorant in general no matter on which system it runs.
Furthermore, there is a rumor circling around that other developers are also talking about implementing TPM 2.0 requirements so they can harvest advanced security features of Windows 11 in order to prevent hacks and other cheats in their games.
This is an interesting point to stand on, on one side, sure, advanced features that will prevent cheating and hacking is a great thing. On other hand denying access to many computers that do not support TPM 2.0 and removing them from the game can be a permanent loss of customers and therefore loss of money. It is a risk to be sure and I am not really sure that alienating gamers is a good choice for long-term income, especially when you will be able to install Windows 11 on an unsupported PC as stated by Microsoft.
We will all see how this Riot decision will reflect on their business, as not a big Valorant player myself I am not impacted too much with this decision, but it will be interesting to see if others will indeed go with this trend or they will decide to wait a while until much more PC’s are upgraded.
A couple of Windows 10 users recently reported getting an error that says, “The group or resource is not in the correct state to perform the requested operation” while opening UWP Applications as well as accessing the File Explorer.
You can encounter this kind of error mostly on File Explorer, Microsoft Store application, and other UWP applications. This indicates that this error occurs during both the Windows Classic Application and the Universal Windows Platform Applications.
There are several ways to fix this error. You can try to run a System File Checker scan, or run the DISM tool or the Program Compatibility troubleshooter or Windows Store Apps troubleshooter or try to reset or reinstall Windows 10 or the affected application that's not working. However, before you do any of these troubleshooting tips, you can try to perform System Restore first as it could undo the changes you’ve made in the system which might have caused the error.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore wasn’t able to fix the error, then you can refer to each one of the following options.
Option 1 – Try to use the DISM tool
You might want to repair potentially corrupted files in your system as having them could also trigger the “The group or resource is not in the correct state to perform the requested operation”. To repair these corrupted system files, you can run the DISM commands:
Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.
Option 2 – Run the System File Checker Scan
Aside from the DISM tool, you can also run a System File Checker scan. It is another built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the error. To run the SFC command, follow the steps given below.
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Reboot your computer.
Option 3 – Try to run the Program Compatibility Troubleshooter
You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job. In addition, you can try to run the Windows Store apps troubleshooter as it can also help you resolve the problem.
Option 4 – Reset your computer
Tap the Win key or click on the Start button located in the Taskbar.
Then click on the Power button at the bottom right portion of the screen.
Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
As you know, Windows 10 comes with a pre-packed feature that allows you to rotate the screen at different angles, and to facilitate this feature, there are keyboard shortcuts you can use as well. However, from time to time, no matter how useful this feature is, users still experience a handful of issues. One of which is that they suddenly find their screen rotated or Upside Down even when they didn’t do a thing or adjust the setting.
You may have pressed the shortcut on the keyboard by accident or some other program changed the setting on your computer without your permission – whichever the case is, this post will show you what you can do to fix the upside-down screen on your Windows 10 PC using the options laid out below.
Option 1 – Try using hotkeys
As mentioned earlier, Windows have hotkeys in the UI that changes the orientation of the display. So the first thing you need to do is to make sure that these hotkeys are enabled and if they are, you can use the keyboard shortcut to adjust the orientation of your screen.
Right-click on an empty part of your Desktop and then select the Graphic options.
Next, select “Hot Keys” > “Enable”. After verifying that the hotkeys are enabled, you can tap the Ctrl + Alt + Up arrow keys to change your computer screen’s orientation.
Alternatively, you can also tap the Ctrl + Alt + Right or Left or Down arrow keys to change the direction the other way.
Option 2 – Try using the Graphics Properties
You will probably see the “Graphics Properties” option if you use the Intel HD Graphics every time you click on your Desktop. Note that this option has all the graphics driver properties and helps you in changing the configurations as well as control several options like refresh rate, resolution, color-depth and many more. You have to navigate to these options to see if the orientation is changed in these properties. To do so, follow the steps below.
Right-click on any empty space on your Desktop and then select Graphics Properties or Intel Graphics Settings.
After that, select Display from the list of sub-options that appears.
From there, you will see the rotation of the screen under the “Display settings” option where you have to make sure that the slider is set to “0”.
Click the Apply button to save the changes made and then click on Exit. The orientation of your screen should automatically change.
Option 3 – Try using the Windows Display Settings
Since the Windows Settings have a section where you can manage the display settings of your computer, you can use them to help control the resolution of your PC’s display without any trouble. There is a possibility that the settings are changed there so that’s probably why your screen is turned upside down all of a sudden.
Tap the Win + S keys to open search and then type in “settings” in the field and then hit Enter to open Settings.
After opening Settings, click on System and then on Display using the left navigation bar and then scroll to the end and select the Advanced display settings.
Next, click on the Display adapter properties and click on Intel HD Graphics control panel.
Now change the rotation to 0 Degrees. Afterward, the display should revert back to its original form automatically.
Option 4 – Check your monitor’s physical controls
There are monitors that have buttons in them that allows users to shift the rotation of the screen to 90 degrees. It could be that your monitor has these buttons without you knowing and you suddenly pressed them by mistake which caused your screen to rotate. Thus, you have to check your monitor for any physical buttons on the side and if you see a menu, navigate to its options and check if there are screen rotation options. To make it easier for you, you can simply search your monitor’s model online and see if these buttons exist. You could also go over your monitor’s manual if you still have it as it contains details with regards to screen rotation.
Option 5 – Update your Graphics drivers
Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
Expand the section for the outdated device drivers.
And then select the outdated driver(s) and right-click on it/them.
From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
Restart your PC after the installation to allow the system to reinstall the driver.
One of the hardest issues you can encounter on your Windows computer is the Blue Screen of Death error. There are various kinds of BSOD or Stop errors and one of them is the “Memory Management Error 0x0000001A” error. This kind of Stop error might signify a hardware problem in your computer and is most likely caused by an issue with RAM or hard disk or even malware that takes up all your computer’s memory, thus, making it crash and display a BSOD error like the Memory Management Error 0x0000001A.
Moreover, this kind of Stop error can also occur during the Windows upgrading process. So in this post, we’ll show you what you can do to fix the Memory Management error on your Windows 10 PC.
Option 1 – Run the Blue Screen Troubleshooter
The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
Tap the Win + I keys to open the Settings panel.
Then go to Update & Security > Troubleshoot.
From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Option 2 – Update the device drivers
Tap the Win + R keys to launch Run.
Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.
Option 3 – Run the Windows Memory Diagnostics Tool to test RAM
Since the issue concerns the memory of your computer, you can also try running the Windows Memory Diagnostics Tool to find out if the RAM module of your computer has become corrupted. To run this tool, follow these steps:
Tap the Win + S keys to open Search.
Then type “Windows Memory Diagnostics Tool” in the field and hit Enter to open the Windows Memory Diagnostics Tool.
After that select any of the following option from the prompt that appears:
“Restart now and check for problems (recommended)”
“Check for problems the next time I start my computer”
After that, if you find that your RAM is corrupted, you might have to purchase a new one or change the motherboard of your computer.
Option 4 – Run the DISM tool
There are cases when the Memory Management Error 0x0000001A error is caused by the Windows System Image so you need to repair it using the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
Open the Command Prompt as admin.
Then type in this command: Dism /Online /CheckHealth
Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Option 5 – Run the SFC scan
Tap Win + R to launch Run.
Type in cmd in the field and tap Enter.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Option 6 – Try using System Restore
You can also try to perform a System Restore as it can also help you fix the BSOD error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Spying via some malicious app on the target phone is not a new thing but it can be very uncomfortable and even against the law in some countries.
Infecting the target phone can be done in various ways, another person can intentionally download and install applications on it, and you can install them via some phishing attacks or by an online scam. Once installed this piece of software presents a very serious invasion of privacy since it can track text messages, track phone location in real-time, record calls in real-time, eavesdrop on calls, take control of the camera and microphone, and many other applications.
Here are some common symptoms of mobile phones infected with spyware.
Symptoms of spyware
Random reboots Slow performance Strange text messages Overheating Unusual high data usage Non-familiar apps in the app list The fast drain of the battery Long shutdown time Strange interference and sounds during calls Signs of activity during standby mode
If your phone exhibits any of these symptoms you might have a spyware app installed and running on it.
Common spy apps
There are many apps that have been designed to spy on people that can be downloaded in the app store or on Google Play today. Most of these spyware apps are aimed at parents wanting to keep an eye on and protect their children. However, these can be used by anyone in order to spy on a target person via their phone.
Below is a list of common apps that can be used to spy on you. Many spyware apps require a phone to be ‘jailbroken’ or ‘rooted’ before being installed, this is when the phone’s operating system is changed to allow the phone to become unlocked and customizable.
mSpy : An undetectable spying app for iOS devices. It can be used to read your chats, see your location, view your email, check your call history, record your keystrokes, and more.
Spyera : This app requires rooted and jail-broken iPhones to work. It can go undetected and monitors phone calls and your call history. It even allows call recording and eavesdropping on live calls.
Flexispy : Flexispy prides itself as the #1 phone monitor for parents and can monitor everything from calls to social texts.
Umobix : This powerful spyware app has a dashboard that allows users to easily monitor someone’s location, calls, texts, keystrokes, all major social media, and more. You can detect Umobix because it heats up the infected phone and greatly affects the battery life of the infected device.
Ikey Monitor : Although it requires the device to be rooted for Android or jailbroken for iPhones, this spy app captures keystrokes, passwords, and screenshots, allows for call recording and supports multiple languages.
Clevguard : Available for both iOS and Android, Clevguard allows users to track GPS and Wi-Fi locations, capture screenshots remotely, and more. Due to a recent update, the spy app drains the target phone’s battery significantly.
Remove spyware from your phone
If any of the beforementioned apps are present on your phone you need to remove them right away.
Go to your phone settings and remove the malicious applications, then download some protection suite and scan the whole phone for any other trace of software remains or other malware apps.
22H2 update for Windows 11 will arrive later this year and although Microsoft is not releasing anything big there will be some interesting improvements and fixes. We take a look at some that caught our attention.
Phishing protection
One of the most interesting upcoming features is enhanced phishing protection. Microsoft Defender SmartScreen will be upgraded to alert users when they try to store passwords in plain text files and also if they accidentally type in a Microsoft account password on phishing sites.
"These enhancements will make Windows the world's first operating system with phishing safeguards built directly into the platform and shipped out of the box to help users stay productive and secure without having to learn to be their own IT department,"
Microsoft
File Explorer gets tabs, a modern sidebar, and contextual suggestions
Finally, Windows File explorer is getting tabs that will allow much easier management of folders and files inside it.
It is confirmed that Microsoft is also working on a new 'HOME' sidebar that should be modern in design and in features including OneDrive so you can find everything in one place.
Pinning of favorite files was also mentioned so you can easily pin favorites for quick access.
Full-screen widgets
Windows 11 has brought back widgets in a new way and from all the feedback users are loving them. Currently, you have a widget sidebar on the left part of the screen where you have your chosen store widgets but from the Microsoft teaser, we will have soon the option to have them in full screen.
If you are using a widget for reading news, blogs, etc. this feature will be very good since you will be able to use your whole screen for information and not just a part of it.
Suggested actions
Another new feature is 'suggested actions' which is going to be particularly useful in apps like Microsoft Teams. With this new feature, you can highlight a date in a Teams message and Windows will suggest actions.
For example, if you highlight a date, you'll see a recommendation to create an event in Microsoft Calendar for that day.
A lot of users connect to the internet are using VPN on their Windows 10 computers which means that their regions could be different from the actual region of their Windows 10 computers. Thus, if you are facing some issues in updating your computer in this kind of environment, specifically the Windows Update error 0x800F0922, you need to follow the tips given in this guide to help you resolve the issue.
When you encounter this kind of Windows Update error, you might see either of the following error messages on your screen:
“Windows could not search for updates, Code 0x800F0922 Windows Update encountered an unknown error”
Or:
“Windows failed to install the update with error 0x800F0922”
This issue might be caused by two possible reasons such as:
VPN issues
Not enough space on the System Reserved partition
To resolve the problem, here are some tips that might help:
Option 1 – Try disabling the VPN
As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.
Option 2 – Try to free up space in the System Reserved partition
The System Reserved partition is a part of the hard disk created when Windows is first installed on it. It is where the Boot Configuration Database, Boot Manager Code, Windows Recovery Environment, and the reserves space for the startup files are stored. And as mentioned early on, the error might be due to some insufficient space in the System Reserved partition so the next thing you can do is to increase the space in this partition. Note that it is a complex process so you need to make sure that you have made backups to all your data on the computer. So if ever something goes out of hand, at least you have copies of your important files in case you aren’t able to boot into the system at all.
Some Windows 7 and Windows 8.1 users reported experiencing a Compare Exchange128 error when trying to upgrade to Windows 10. The error reads, “You can’t install Windows 10 because your processor doesn’t support CompareExchange128”. In order to upgrade to Windows 10 (64-bit), the CMPXCHG16B instruction must be present. If you receive this error, this mostly means that your CPU doesn’t have the CMPXCHG16B instruction.
Solution
Error Causes
The CompareExchange128 error normally occurs due to two possible reasons:
CPU lacks CMPXCHG16b Instruction
Old & Outdated BIOS – Even if your CPU has the CMPXCHG16b instruction, the CompareExchange128 issue can still occur if you have an older BIOS.
Further Information and Manual Repair
One main requirement to upgrade to Windows 10 is for your CPU to have the CMPXCHG16b instruction. You also need the right BIOS version to guarantee a smooth installation. See below on how to manually fix this issue.
NOTE: If you don’t feel confident using the manual methods listed below, it’s highly advisable to get help from an expert technician. If you don’t know someone, you can also use an automated tool to fix this.
Before performing any fixes, try to determine first if the cause of the error is due to your CPU lacking the CMPXCHG16b instruction. You can use a CPU Info tool that provides complete details about your processor, memory, and motherboard. If you’re looking for more in-depth information, you might also try command-line utilities. But, the safest and easiest way to check this is by simply searching online. Try using the search query: <CPU Model> CMPXCHG16b
Method 1 – Update your BIOS
This method will download the latest BIOS from your motherboard’s manufacturer. This makes sure your CPU has the CMPXCHG16b instruction needed to complete the Windows 10 64-bit installation. To update your computer’s BIOS, complete the following steps:
Determine first the current BIOS you have on your computer. Open System Information Windows app and type msinfo32 in the search bar. The BIOS version will appear under the processor speed. Record it somewhere.
Go to the support page of your motherboard’s manufacturer. Find if there’s any update on the BIOS that you’re currently using. If you find one, download the BIOS update file available. Make sure that you’re looking into the right model and you download all the necessary documentation. Otherwise, the BIOS update might not work.
Update your BIOS. Most BIOS update steps are straightforward. Just make sure to follow the steps provided.
Method 2 – Install Windows 10 32-bit version
If updating the BIOS doesn’t work, what you can do is install a 32-bit version of Windows 10 instead of the 64-bit version. Here’s how to do this:
Download and install the 32-bit version of Windows you currently have. If you have a Windows 7 64-bit version, get the 32-bit version of Windows 7. The same goes for Windows 8.1. When you do this, you might want to back up your files first. Remember that installing the 32-bit version works like other installations, and could delete some of your files.
After installing the 32-bit version, go to Updates and install all the necessary updates. This includes upgrading to Windows 10 if you’re asked to.
When you installed the Windows 10 upgrade, you’ll now have the Windows 10, 32-bit version installed. This will be the version activated on Microsoft servers. Despite this, the activated version stored is only applicable to your computer’s hardware, not the version of Windows 10.
Download Windows 10, 64-bit version.
Prepare an empty DVD or USB flash drive. Use Creation Media software then click the Create Installation Media for Another PC option.
Install the 64-bit Windows 10 version you downloaded from Step 4. Make sure not to put anything when you’re asked to input the serial number.
Once the installation is complete, you’ll have the 64-bit version of Windows 10.
Method 3 – Buy a new processor/motherboard
If the above two methods don’t work, there’s a great chance that this error occurs because of an outdated processor/motherboard. Your next possible solution is to buy an updated model that’s fully compatible with 64-bit Windows 10.
Method 4 – Download an automated tool
If all else fails, you might want to consider using this powerful automated tool to quickly fix the problem and any other computer-related issues.