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Start Search is not displaying results

If you have just installed the latest Cumulative Update on your Windows 10 computer and you find that since then, the Windows 10 Start Search is not displaying any results when you try to use it to search for something in your computer, then this post might help as it will give you some suggestions to fix the problem.

This problem might be caused by some bugs brought in by the new cumulative update you’ve installed. It is also possible that Cortana is having some issues or that the Windows Search service hasn’t been initialized. Whatever the cause is, here are some suggestions you need to follow to fix this issue. You can try running the Search and Indexing troubleshooter or configure the

  1. Run Search and Indexing Troubleshooter
  2. Configure the Windows Firewall
  3. Reinstall Cortana.

Option 1 – Try to run the Search and Indexing troubleshooter

The first thing you can do is to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

  • Tap the Ctrl + Alt + Del keys to open the Security options window.
  • From there, look for the Task Manager in the given list and open it.
  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 4 – Try to configure the Windows Firewall

  • Tap the Win + Fn + Shift (Pause) keys to open Control Panel.
  • From there, open the Windows Defender Firewall applet and click on the Advanced Settings to open the Windows Firewall with the Advanced Security panel.
  • Next, click on the Outbound Rules section and look for Cortana and then double click on it to open its Properties.
  • After that, make sure that the “Allow the connection” is selected although this is the default working setting.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

  • First, right-click on the Taskbar and select the Task Manager.
  • Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
  • Click on OK to open the PowerShell console.
  • After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

  • Restart your computer and check if the Windows Start Search is now working.

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Reversing Mouse & Touchpad scrolling direction
As you know, aside from making computing a lot easier, mouse and touchpad, it also makes computing more efficient and less time-consuming. And so life is unimaginable without these useful devices. However, it is a known fact that you can’t customize these devices since all touchpads and mice come with their own default scrolling direction but worry not for in this post you will be guided on how you can reverse their default scrolling directions. Every user has their own different preferences when it comes to scrolling directions. You might want the scrolling directions to look like the page is being scrolled in the same direction in where you move your fingers over the touchpad or you might prefer it in an inverted way. Reversing the scroll direction for your device’s touchpad is really easy as Windows by default offers this customization. So if you are trying to find a way to reverse the scrolling direction of your mouse, then you have to follow a tricky little method which will be provided in this post. It is apparent from the number of settings the touchpad is available that it has become more customizable. You can configure everything, from its gestures, taps, sensitivity, and even its scrolling direction. And now, if you want to reverse its scrolling direction, here’s what you have to do: Step 1: Tap the Win + I keys to open Settings. Step 2: From there, go to Devices and select Touchpad from the menu. Step 3: Next, look for the Scrolling Direction setting. Step 4: Then click on the drop-down and select your preferred setting.  If you want the same direction scrolling, just select the “Downwards motion scrolls down” option, and if you want the opposite select the other one. After you carry out these steps, the settings will be applied right away and you will see the changes. On the other hand, if you want to change the scrolling direction for your mouse, the procedure is not as simple as it was for the touchpad.

To reverse the scrolling direction for a mouse, refer to these steps:

Step 1: In the Start Search, type “device manager” and click on the appropriate result to open the Device Manager. Step 2: After opening the Device Manager, look for your Mouse under the “Mice and other pointing devices” section. It is mostly listed as an “HID-compliant mouse”. Step 3: Right-click on your mouse and click Properties. Step 4: From there, go to the Details tab and from the drop-down menu, select Device Instance Path. Step 5: Now take note of the value displayed on its value field and then tap the Win + R keys to open the Run dialog box. Step 6: Type in “Regedit” in the field and hit Enter to open the Registry Editor. Step 7: Next, navigate to the following location:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumHID
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SFC scan

Sfc scan is a built-in Windows tool that scans and repairs system corrupted and missing files. To run it open up the command prompt in administrator mode and type in it: SFC /SCANNOW then, let the whole process finish, do not interrupt it, and reboot after it is done.

DISM scan

Similar to SFC scan, DISM is also a built-in tool for fixing files linked to Windows essential working. Start a command prompt in administrator mode and type in: DISM /Online /Cleanup-Image /RestoreHealth Again let the process completely finish and then reboot your system.

Scan for viruses and other malware

Viruses and other malware can seriously damage the system and with it rstrui.exe along with it. Scan your system with Windows defender or even better with some other dedicated security suite to eliminate malicious threats if they exist.

Update Windows

Keeping Windows updated can bring you more good than harm, it is very advisable to keep it up to date all the time so all security leaks and bugs are repaired and that you have your OS in top-notch working order. Updating can also fix corrupted system files or replace them with newer versions so if your Windows is not updated go to update central and do it. Congratulations, you have just Fixed the Rstrui.exe error in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Your Rstrui.exe error in Windows 10 should have been fixed now.
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TPM, also known as Trusted Platform Module, is a specialized chip used for security as well as encryption of users’ private data like Fingerprint, Facial data, and many more. TPM also comes with a Management Console and if you are not able to load the Management Console and you got the “Cannot load Management Console” error instead, read on as this post will guide you in fixing the problem. This type of issue usually happens when you clear or disable the TPM using the settings in the BIOS and so when you run the Trusted Platform Module Management console, you encounter the error. To fix the “Cannot load Management Console” error in your Windows 10 computer, here are some options you should check out.

Option 1 – If TPM is cleared in the BIOS:

If the Trusted Platform Module is cleared in the settings of the BIOS, you have to close and restart the TPM Management console or TPM.msc once again. It could be that the TPM Management has to reload the changes again after you’ve made them which is why you encounter the “Cannot load management console” error.

Option 2 – If TPM is disabled in the BIOS:

If you opted to disable TPM using the BIOS settings or you have turned it off by accident, then you have to enable it back and you have two options to do that – you can either enable TPM from the BIOS or using the Windows PowerShell. For more details, refer to the instructions below.

Enabling TPM from the BIOS:

  • You need to first reboot your PC and then go to the BIOS.
  • From there, look for TPM under the security options and in case the TPM management option has been disabled or greyed out, refer to the sub-steps given below to make it active again
    • Enable the Admin password in the BIOS.
    • Then go back to the TPM settings and check if the TPM management is already available.
  • After that, you should now be able to enable TPM. Remember that it’s always a good idea to have an ADMIN password for your BIOS as it makes sure that no one can change the settings in your computer BIOS and Security level options.

Enable TPM via Windows PowerShell:

  • This second option is a lot easier compared to the first one if you have admin privileges. So once you’ve opened the Windows PowerShell with admin privileges, you need to run the following command:
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  • After you execute the commands given above, you need to restart your computer.
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  • Step 2: Afterwards, right-click on the USB drive letter and select Format from the context menu.
  • Step 3: Next, select NTFS instead of FAT32 the instant a dialog box appears from the drop-down menu for the file system.
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Note: There is also another way you can change the file system. In this alternative way, you need to open an elevated Command Prompt and type the convert X: /fs:ntfs /nosecurity command, and hit Enter to execute it. Remember that in this command, “X” is the letter of your USB drive so whatever the letter of your drive is, you need to make sure to put it instead of “X”. Once the process is completed, try copying the file again.
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If you encounter an error saying, “Invalid file handle” when you try to rename, copy, delete a file or other operations in your Windows 10 computer, then read on as this post will guide you in what you can do to fix it. This kind of error pops up when the operating system tries to carry out an operation on a folder or file using the following words:
CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9
When you rename or create a folder or file using the reserved words given above, you could encounter an error that says, “The specified device name is invalid”. This occurs since these words are Windows system reserved words that you can’t use, unlike any other words. Thus, if you have a folder or file which contains any of the reserved words on another computer that runs a non-Windows operating system and you try to copy or rename it Windows, then it’s no wonder why you’re getting this error message. In such cases, you can always click on the Skip button to stop the operation. However, if there are various folders or files, you can just use the Command Prompt to carry out the task. All it takes is a simple command that will get rid of the folder as well as the files in it. How? Refer to the instructions given below. Step 1: Tap the Win + R keys to open the Run utility. Step 2: Next, type “cmd” in the field and then tap Enter to open Command Prompt. Step 3: After opening Command Prompt, execute the following command:
rd \.file-folder-path /S /Q
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rd \.C:Users<username>DesktopCON /S /Q
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If you are trying to update or upgrade your Windows 10 computer using the Windows Update and suddenly an “Error 0x800f0900” appears, then you’ve come to the right place as this post will help you resolve this Windows Update issue. When you encounter this error, you will see the following error message on your screen:
There were problems installing some updates, but we’ll try again later. If you keep seeing this and you want to search the web or contact support for information, this may help: 2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776) – Error 0X800F0900”
This kind of Windows Update error is most likely caused by some corrupted files in the system. It is also possible that the Windows Database might have become corrupted as well. So if you are currently experiencing this problem, refer to the options given below and see which one of them works best for you.

Option 1 – Try running the DISM Tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
After you run this tool, a log file is created at C:WindowsLogsCBSCBS.log. On the other hand, if the Windows Update client is already broken, you will be prompted to use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. Although the chances of this happening are less, if it turns out to be the case, you need to run an advanced command in the DISM tool to repair a broken Windows Update. Just repeat the process above but use the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 2 – Try running the System File Checker or SFC scan

The SFC scan or System File Checker is a built-in command utility in Windows that helps in restoring corrupted files as well as missing files that cause several issues in the computer like the Windows Update Error 0x800f0900. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80073712. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Perform a System Restore

You can also try to perform a System Restore as it can also help you fix the Windows Update Error 0x800f0900. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset both the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.
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Fix Mic not working in DOTA2
DOTA2 involves teams of five players each, where each player chooses a “hero” character. Each game has two teams pitted against each other, on opposite sides of a map. Once you start, you and your teammates try to level up by fighting and defeating heroes from other teams as well as non-player characters who exist within the game universe. Once you have a strong enough team, you would then try to attack an opposing team’s base. If you destroy their “ancient,” your team wins. The teamwork and interactivity required to play the game are some of its biggest attractions. You can text and voice chat as part of the Dota 2 gameplay, enabling you and your team to come up with strategies to take over your opponents’ base and fortifications. For this reason, a properly working microphone and headset are important if you are to get the most out of this exciting online game. However, there are many times when you find that there are audio dropouts when you try to speak into your microphone. The question “How do I get my mic to work on Dota 2?” is one of the most commonly asked on gaming forums related to this game. Here are solutions for why this can happen:
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    While entirely rare, there are cases where the microphone in Steam is disabled because the same account is active and in use on a different computer. It may not notify you that your account is in use elsewhere. If this is the error, try to log out on other devices and then test it on only one system. If you cannot access the other computer that has access to your account, then change your password. This will automatically disconnect your Steam account from the other computer and let you enjoy voice chat in Dota 2 and other Steam games.
  2. Your microphone is not properly set up in Dota 2

    From the main Dota 2 menu, before you start a match, you can set up your microphone for voice chat. At the top, left-hand corner, click the gear icon to open Settings Select the AUDIO tab and ensure that the Sound Device and Speaker Configuration are set to default. On the same tab, activate Voice (Party) and set your Push to Talk shortcut key for your team. Select the appropriate Open Mic Threshold using the slider at the bottom of this tab to get your microphone recorded at a comfortable level.
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    If you still cannot get your microphone to work properly, then your problem could be Windows Audio Enhancement. It is possible to get your microphone to work with Dota 2 by disabling these features. Right-click your volume icon on the system tray and select Recording Devices. Choose your active microphone then click its Properties button. On the Microphone Enhancements tab, make sure the checkboxes marked Voice enhancements and Acoustic Echo cancellation is unchecked Reboot your PC and retry using your microphone to chat.
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  • Critical – select this if you want to see the events that require your immediate attention in the custom view.
  • Error – select this if you want your Event Viewer to display the events that are less critical but hints at the problems.
  • Warning – select this event-level if you want to see the event with the potential problem but may not bound to happen.
  • Verbose – select this if you want to see detailed information about all the events.
Step 7: After you’ve selected the event level, you now have to select how you want the events to be filtered. They can either be filtered By the log or By the source.
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  • By the source – select this if you want your Custom View to search for information in event sources. It allows you to view events in detail for various applications and devices.
Note: You have the option to further customize the event logs with more filters like Event IDs, task category, keywords, User, and Computer. Using these additional filters, you can choose to filter the events in the special views by specifying event id numbers in the Event IDs, entering predefined Windows words in the Keyword, specify the user accounts in the User field, as well as choose the system from the server to maintain logs in the Computer field. Step 8: Once you’re done customizing the log filter, click on OK to apply the changes made. Step 9: After that, a Save Filter should be displayed in the Custom View window. Just enter the Custom View name and select the Event Viewer folder where you want to save the Custom view. The folder name should be Custom View by default. And if you want, you can also create your own folder if you want your custom views to be visible to all the system users. Step 10: Next, check all the Users box located in the lower corner of the window and then click the OK button after you’re done. You should now see the customized filter you just created on the left side of the window. Just click on it to check your filtered events in the center of the Event Viewer window. And for you to save the custom view logs, simply right-click on the Custom views you created and then click on Save All Events in the Custom View As from the drop-down menu. Then put a name on the file and select the appropriate location where you want to save the logs and click on the Save button. Note that the log file is saved with the “.EVTX” file extension and when you double click on it, it will open the file in the Event Viewer.
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If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.
  • Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
  • From there, right-click on the “StillImage” registry key and delete it.
  • After that, exit the Registry Editor and restart your computer.
  • Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.
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