Mail and Calendar not working with Cortana? As you know, Cortana was first launched way back in 2014 with an emphasis on its tight integration with both the Windows Mail and Calendar apps. This integration has been one of the highlighting features of this Personal Digital Assistant. However, there are some users who reported that the Calendar and Mail integration with Cortana is not working on their Windows 10 computers. This kind of problem could be due to several factors like the loose integration between the services, incompatible versions of the components, and many more.
According to the users who experienced the issue, the features affected are the syncing of calendar appointments, sending emails via Cortana, and so on. To fix this problem, there are several options you can try. You can try to restart Cortana’s processor run the Windows Store Apps troubleshooter. You could also try to relink your Microsoft account or reinstall the Mail and Calendar apps, as well as reinstall Cortana. For more details, follow the suggestions given below.
Option 1 – Restart Cortana’s process in the Task Manager
Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
- Tap the Ctrl + Alt + Del keys to open the Security options window.
- From there, look for the Task Manager in the given list and open it.
- Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
- After that, the Cortana process will restart by itself and re-initialize.
Option 2 – Run the Windows Store App troubleshooter
The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
- Tap Win + I keys again to open the Windows Settings panel.
- Go to Update & Security and then go to Troubleshoot.
- Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
- Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.
Option 3 – Try to relink your Microsoft Account
You might also want to relink your account in Microsoft using the Windows 10 Settings app.
- Open the Windows 10 Settings app.
- Next, navigate to Accounts > Email & Accounts and from there, go to the section of Accounts used by Email, Calendar, and Contacts.
- After that, select your email account and select Manage.
- Once done, a new panel will come up where you have to click on the “Delete account from this device” link.
- Once you get a confirmation, select Delete and then relink the same account. This should resolve the problem.
Option 4 – Try to reinstall or update the Mail and Calendar apps
- Open Windows PowerShell as admin.
- Next, execute this command: Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage
- Once done, restart your computer and go to the Microsoft Store page to get the latest updates for both Windows Mail and Calendar apps.
Option 5 – Try to reset Cortana via Settings
- Launch the Windows 10 Settings app and go to Apps > Apps & Features.
- Next, look for the entry of Cortana on the right-side panel and select it.
- After that, select the Advanced options and then select the Terminate button under the Terminate section.
- Once done, click on the Reset button under the Reset section.
- Restart your PC.
- After your computer boots, launch Cortana again and check.
Option 6 – Try to reinstall Cortana
If none of the options given above works, you must consider reinstalling Cortana.
- First, right-click on the Taskbar and select the Task Manager.
- Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
- Click on OK to open the PowerShell console.
- After that, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
- Restart your computer and check if the problem is now fixed.