Keyboard shortcuts and hotkeys are not working

When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls. On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting. Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV. Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.

1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
4. Select the HDMI monitor from the available displays.
5. Scroll down until you see the current resolution settings for your HDMI monitor.
6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.

You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:

‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Error Causes

This error may occur due to different reasons. These include:

• Viral infection
• Bad registry entries (cookies or traces of old version of Firefox program)
• Other programs running on your PC during Firefox program installation
• Installation was not performed from the Administrator account

To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.

Windows 10 and Windows 11 have automatic dynamic screen brightness depending on the surrounding light inside the room. Please take note that this option is available only on devices with build-in screens like laptops, tablets, and all in one desktop PC. If you are connected with your PC via an external monitor you will not have these settings available and probably feature is not even working.

Some computers will also allow automatic brightness changes also on what is displayed on the screen. This option is meant to save battery life on devices. Microsoft calls this automatic brightness feature Content adaptive brightness control. In order to change this setting, we will go to settings inside Windows.

Disabling automatic brightness inside Windows

Open Settings inside Windows, in Windows 11 press WINDOWS + I to open settings, then click on the system in the sidebar and then go to Display. Click on the small arrow beside the Brightness slider in order to expand a small menu and then uncheck Help improve battery by optimizing the content show and brightness. If you see Change brightness automatically when lighting changes, uncheck that as well. Close the settings and you are good to go, now brightness will always be as set in settings.

Inside Windows 10, go to Settings and then go to System and then in Display under the Brightness and Color section look below and locate the box that says Automatically adjust contrast based on the displayed content to help improve battery and uncheck it, if the box below with text Change brightness automatically when lighting changes exists, uncheck it as well. Close settings and you are done.

Recently, a number of users reported getting an error code 0x8007025D-0x2000C while updating their Windows 10 computers using an ISO or the Media Creation tool. You will also see a detailed error message saying, “The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation” together with the error code 0x8007025D-0x2000C. This kind of issue usually occurs when there is some problem with the installation files and when Windows Update fails to apply upgrade using the Media Creation Tool or ISO. To resolve this issue, you can use the troubleshooting options given below as a reference.

Option 1 – Try recreating the Windows 10 installation USB

Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 2 – Try running the Windows Update troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error code 0x8007025D-0x2000C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Update the BIOS

Take note that you have to be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Option 4 – Try restarting the Background Intelligent Transfer Service

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open Windows Services.
• From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
• After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
• Now click the Stop button to stop BITS and then click the Start button to restart the service.
• Click OK to save the changes made and then restart your PC.

Option 5 – Try to update Windows after a couple of minutes or an hour

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it a couple of minutes or an hour or so before trying to run Windows Update again.

Error 577 - What is it?

This is a typical system error code. It stops your ability to run or load programs on your PC. The error message is displayed in the following format:

‘Windows cannot verify the digital signature for this file.

A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.’

Solution

Error Causes

Error 577 may be triggered due to several reasons. However, the most common causes of this error include:

• Device Driver Conflicts
• Hardware Malfunction
• Viral Infection
• Windows Registry Corruption or Damage
• Software File Corruption or Damage

Error 577 can prove to be fatal if the underlying causes are related to viral infection or registry corruption.

Further Information and Manual Repair

To resolve error 577 on your PC, you don’t have to hire a professional and spend hundreds of dollars on repair. The process for fixing this error is simple and easy. Here are some of the best and efficient methods to repair error 577 - no technical expertise is required.

Method 1 - Check and Update Device Drivers

If the problem is triggered by the outdated or corrupted driver for the device reporting the error then it is advisable to update the driver. To do this, first, uninstall the corrupted driver and then reinstall the latest version. For this simply click the start menu, go to the control panel and then click Performance and Maintenance, and then System. In the new window, you will then see a tab called Hardware and the Device Manager. Double click on the device whose driver you need to uninstall. Click on the properties window with a tab marked driver. Then click on the driver you want to uninstall. To activate changes reboot your PC. Now reinstall the latest and updated version of the driver uninstalled using the Plug and Play feature.

Method 2 - Scan For Viruses

System error codes like 577 can also pop up if your PC is infected by viruses. Viruses enter through phishing emails and downloadable files from unreliable websites. If the reason for error 577 is a viral infection, then simply install a powerful antivirus, run it to scan your entire PC. Remove all the viruses and malicious programs immediately to resolve. If the issue still persists, then try method 3.

Method 3 - Repair the Registry

Sometimes registry corruption can be the underlying cause for error 577. The registry is the part that saves all activities performed on the system. It stores both important and unnecessary files like junk files, cookies, and bad registry entries. If these files are not removed from the registry frequently, they accumulate and corrupt the registry which then generates system error codes. To resolve and repair the registry in seconds, simply download Restoro. This is a user-friendly PC Repair Tool embedded with a registry cleaner. It wipes away all unnecessary files corrupting the registry and repairs it. Click here to download Restoro.

The GeForce Experience on graphics card manufactured by NVIDIA is an advantage for users who loves gaming as it makes enhances users’ gaming experience. However, there are times when it may also encounter some problems. One of the problems users may encounter is the error code 0x0001. This kind of error occurs when users open the NVIDIA GeForce Experience utility. Here’s the full content of the error message:

“Something went wrong, try rebooting your PC and then launch GeForce Experience, ERROR CODE: 0x0001.”

Errors like this one diminish the overall experience of users due to the fact that when this error occurs, the NVIDIA GeForce experience wouldn’t even start which renders its features useless. There are several potential fixes you can check out to resolve this error but before you check them out, you can try to restart your computer first and then open the NVIDIA GeForce Experience once again, if you still encounter the error, then you need to check the NVIDIA Display Driver Services or update your NVIDIA display drivers or switch to the BETA release. You could also try to install and reinstall the NVIDIA display drivers or perform System Restore and see if it helps. For detailed instructions, follow the given options below.

Option 1 – Try to check the NVIDIA Display driver services

• Tap the Win + R keys to open Run and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the following NVIDIA services and make sure that their Startup types are as follows:
  • NVIDIA Display Container LS – Automatic
  • NVIDIA NetworkService Container – Manual
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA LocalSystem Container – Automatic
  • NVIDIA GeForce Experience Service – Automatic (Delayed Start)
  • NVIDIA Geforce Experience Backend Service – Automatic (Delayed Start)
  • NVIDIA Telemetry Container service – Automatic
• Next, double click on each one of the services and go to Properties. Here, check if the service is running. If it’s not, just click on the Start button. On the other hand, if they’re already running, just click on Stop and then click on Start again.

Option 2 – Try to update the NVIDIA Display drivers

You can also try updating the NVIDIA display drivers as it might help in fixing the error. To update them, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next type in “dxdiag” in the field and click OK or hit Enter to open the DirectX Diagnostic Tool.
• From there, you can see what type of NVIDIA graphics card that your system is on.
• Take note of your graphics card information and then look for the best drivers for your operating system. Once you’ve downloaded and installed the file, restart your PC.

Note: If you want to try out the beta release of the NVIDIA display drivers, click on this link. Beware though that the beta software is unstable and buggy and may cause some different bugs.

Option 3 – Try to roll back the driver to the previous version

If updating the NVIDIA display drivers didn’t work for you, then it’s time to roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh.

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the NVIDIA Drivers and expand it.
• Next, select the driver entries that are labeled appropriately.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the NVIDIA Drivers.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try to run System Restore

You could also run System Restore as it might help fix the error code 0x0001 in NVIDIA GeForce Experience.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and then check if the error code 0x0001 in GeForce Experience is now fixed.

Option 5 – Do a clean install on the NVIDIA driver

• Before you do a clean install on the NVIDIA driver, you have to download the latest version of the Display Driver first.
• Boot your Windows 10 PC into Safe Mode.
• After that, double click on the executable file of the Display Driver Uninstaller to run and install it.
• After the installation, open the program. Once you do, you should see the following window on your screen:
• In the program window, click on the “Clean and restart” button.
• After your PC has rebooted, download the NVIDIA drivers.
• Then select your Product Type, Product Series, Product, Operating System, and Language appropriate for your hardware specifications as well as personal requirements.
• Next, click on Search to display the latest available driver as per the information you entered.
• And click on Agree and Download to start downloading the latest driver executable file.
• Run the executable file after you finished downloading the latest driver executable file and then select Custom and click on Next.
• Afterward, select “Clean Install” and proceed. Doing so would install the latest driver on your PC.
• Restart your PC and check if the error’s now fixed. If not, you can try installing an older version of the driver instead.

If you encounter a Blue Screen error that points to the Wdf01000.sys file, then this post might be of help. Wdf01000.sys is a file related to the Windows Driver Framework which is the one that manages the system drivers. So if this file ends up being corrupted, the drivers would start to cause trouble in the system which would lead to a Blue Screen of Death error eventually. There are lots of error descriptions that are associated with the Wdf01000.sys file such as:

• DRIVER_IRQL_NOT_LESS_OR_EQUAL
• System_Thread_Exception_Not_Handled
• Page_Fault_In_Nonpaged_Area
• System_Service_Exception
• Kmode_Exception_Not_Handled
• DRIVER_VERIFIER_DETECTED_VIOLATION

Although the troubleshooting steps you must take depends on the kind of BSOD error you are getting, there are a couple of options you can try to resolve the Blue Screen errors related to the Wdf01000.sys file. Refer to the options given below.

Option 1 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 2 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 5 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Wdf01000.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:

• Tap the Win + R keys at the same time to open the Run dialog box.
• Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
• From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.

Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:

• Tap the Win + R keys at the same time once again to open the Run dialog box.
• And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
• From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.

• Tap the Win + E keys to open File Explorer.
• In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
• From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
• You can name the file anything you want but it’s better if you rename it to “oldcpl”.
• After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.

• Tap the Win + R keys.
• In the field, type in “MSConfig” and hit Enter to open System Configuration.
• After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
• Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.

• Tap the Win + R keys to open Run.
• Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
• Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”. If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver. It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

In case you don’t know, Microsoft Edge, the new default browser of Windows 10, is equipped with the essential tools that are needed to help web developers in testing their websites in the Edge browser. However, it is not without its flaws as there are instances when you could also encounter some errors when using DevTools. One of these errors is the “An error occurred while starting the profiling session” error. You can see this error message in the DevTools Memory Panel, worry not for this post will help you resolve it. A memory panel is one that primarily measures your memory resource usage and compares heap snapshots in different states of code execution. The Memory panel also provides profiling of three different types, such:

• Head Snapshot
• Record Allocation timeline
• Record Allocation profiles

Using a memory panel, you can find issues that affect the page performance in the most common scenarios like bloats and memory leaks. There are two steps you need to carry out to fix this error that’s associated with the Memory Panel of Microsoft Edge (Chromium) DevTools. First, you need to access the Microsoft (R) Diagnostics Hub Standard Collector Service. Second, you need to restart this service. For detailed steps, follow the instructions provided below. Step 1: Access the Microsoft (R) Diagnostic Standard Collector Service To access the Microsoft (R) Diagnostic Standard Collector Service, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter or click OK.
• This will open the Services Manager. Here, look for the Microsoft (R) Diagnostic Service from the Services panel that opens on the right-hand side.

Step 2: Now restart the Microsoft (R) Diagnostic Hub Standard Collector Service

• After accessing the Microsoft (R) Diagnostic Standard Collector Service, right-click on it and select the Restart option.
• Once it’s done, exit the Microsoft Edge Developer Tools as well as the tab.
• Next, open a new tab and navigate to your page and tap the F12 key.
• Now, try to check if profiling begins.