Headphones are not working or detected

Getting errors while trying to update your Windows 10 computer is not an uncommon occurrence. Although some of them are easy to fix, there are others that need a lot of time and research in order to resolve. One of these tough Windows Update errors is Error 0x80244007. This kind of Windows Update error halts the process of Windows Update and a simple system restart won’t help much to fix it. When you encounter this Windows Update error, you will see a description that says, “SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes”. One of the main causes of such an error is that Windows was not able to renew the cookies for Windows Update. To fix this error, here are some suggestions that might be useful.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x80244007.

Option 2 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x80244007, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Minecraft has taken the world by the storm, it was an indie project game and it went mainstream. Dream of every game developer I guess. The dream of every gamer on the other hand is to double click on the game and to play it and not to deal with various issues, especially if they are launch issues. Luckily for all of you gamers, here at errortools we game as well and we are happy to bring you a solution on how to fix Minecraft won't launch issue. So sit back, relax and keep on reading, and hopefully enough you will be gaming again in no time. Follow the guide presented step by step, point by point how it is presented for the quickest way to get back in Minecraft. This guide also presumes that your hardware configurations meet at least the minimum system requirements for running Minecraft.

1. Disable antivirus and firewall

   90% of the time this is the issue why Minecraft is not working, your antivirus or firewall has detected it as a false positive, and access to system internet, etc has been cut. Try disabling it and if everything is working fine add it to the antivirus or the firewall exception list.

2. Run Minecraft as admin

   Minecraft will sometimes refuse to run if it does not has administrator privileges. To make sure this is the case locate the Minecraft executable, right-click on it and choose properties. Go to the compatibility tab and check Run as Administrator box.

3. End Minecraft process

   It came to knowledge that even if Minecraft is not running it can have its processes active in the background. Press CTRL + SHIFT + ESC to open task manager Locate if Minecraft has a process running If you find the Minecraft process right-click on it and choose End Task

4. Run Minecraft in compatibility mode

   If Minecraft still refuses to start try running it in compatibility mode in the previous Windows version Locate Minecraft executable file in its install location Right-click on it and choose properties In the properties, windows go to the compatibility tab Check run this program in compatibility mode for: Select previous version of the operating system, try Windows 8 or Windows 7

5. Update graphic card driver

   The best bet is to go to your GPU manufacturer's website and download the latest version of the driver of your GPU.

6. Remove mods, plugins, texture packs

   Mods, plugins, texture packs are all great but sometimes they can cause GPU overloads and other issues to see if this is the case try running Minecraft in Vannila mode without anything installed, just pure and clean Minecraft as it was just downloaded and installed.

7. Reinstall Minecraft

   If everything else failed, reinstall Minecraft. There might be a chance that some DLL file was deleted or corrupted by mistake or that some crucial files are missing. Clean reinstallation will fix all of these issues.

A recent update in Windows 10 has caused a couple of glitches. One of these glitches is having trouble signing into Windows 10. Some users reported that they were not able to sign in to their computers using a PIN and they weren’t also able to reset it either. If you are one of these users, then you’ve come to the right place as this post will help you resolve issues that you are having in signing in to your computer using your PIN or fingerprint with Windows Hello. When you encounter this issue, you will get an error message on your screen stating:

“Your PIN is no longer available due to a change in the security setting on this device on this device.”

To resolve this problem, you need to follow the steps laid out below carefully.

• Step 1: The first thing you need to do is to make sure that you are using an administrator account. After signing in as admin, tap the Win + E keys to open the File Explorer.
• Step 2: After that, under the View menu, enable Hidden items.
• Step 3: Next, navigate to the following path:

C:\Windows\Service\Profiles\Local\Service\AppData\Local\Microsoft

Note: From there, you should see a folder named “Ngc”. This folder might be the one that’s causing the problem so you are going to fix it by making some changes. This folder contains all the files responsible for any PIN-related settings. So if you are not able to access the Ngc folder, or it has gotten corrupted for some reason during an update here’s how to fix it.

• Step 4: Try opening the Ngc folder. If you are able to open it, just skip to step 11 but if you can’t open it and you got the “Permission Denied” error message, proceed to the next few steps.
• Step 5: Right-click on the Ngc folder and select Properties.
• Step 6: Under Properties, go to the Security tab and click on the Advanced button.
• Step 7: Next, click on the Change link which corresponds to the Owner field.
• Step 8: Then click on Object Types and ensure that everything is selected.
• Step 9: After that, enter your username in the field. You can just use the email that corresponds to your Microsoft account or you can also use the Check Names button to verify it. Now click OK.
• Step 10: You should now see a change in the owner's name. Just make sure that you enable the checkbox below it which is labeled, “Replace owner on subcontainers and objects” and then click Apply and close everything.
• Step 11: Next, try opening the Ngc folder again. You should now be able to access it. After opening the folder, delete all of its contents and make sure that it’s empty.
• Step 12: Restart your PC. After your computer has booted, go to the Account Settings and try setting up a new PIN. You should now be able to set up a new PIN and use it to sign in to your PC.

What is Backup Error 0x80070002?

Error 0x80070002 shows once you’re done backing up files through the Windows Backup program on a system running Windows 7, you see a notification that pops up with a message that reads something like: “Check your backup results. The backup completed but some files were skipped.” You try finding out the reason and you hover over to the Options button beside the message, then you get to read the following lines: “Check your backup results. The backup completed but some files were skipped. View skipped files.” Upon clicking the “View Skipped Files” option, the backup error 0x80070002 pops up on your screen and you’re left scratching your head, wondering what you’re going to do now.

Solution

Error Causes

There are multiple error logs that you will encounter in backup error 0x80070002 as per different conditions. The two most common cases in which this error shows up are stated below:

Case 1

You will see the following message when you press “View skipped files”: “Backup encountered a problem while backing up file C: Windows/System32/config/systemprofile. Error: (The system cannot find the file specified. (0x80070002))” You will face this case if you have backed up a library that included custom folders that were located in your user profile.

Case 2

Upon pressing “View Skipped files” you will encounter the below-mentioned messages: “Backup encountered a problem while backing up file C:/Users<User>AppDataLocalLow. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Contacts. Error: (The system cannot find the file specified. (0x80070002))” “Backup encountered a problem while backing up file C:/Users<User>Searches. Error:(The system cannot find the file specified. (0x80070002))” You are likely to encounter any of these messages in case:

• The Windows Backup program is trying to back up your files in either one or all of these folders (LocalLow, Searches, Contacts).
• All three of these folders don’t exist in your system.

Keep in mind that all three of these folders exist due to the installation of certain programs and applications on your system.

Notes

The backup error 0x80070002 is also found to occur while using USB devices instead of storage devices. Other occurrences include the times when input/output (I/O) operations are performed on the USB device, which results in failure.

Further Information and Manual Repair

To make sure this issue is resolved, you will have to follow either one of the following solutions as appropriate to your situation:

Solution for Case 1

1. Ignore the error. The store files of the custom library in your user profile will not be created as backups.
2. Transfer the library folder from where it currently exists to a place outside its current folder (user profile). For instance, you can move the library folder to an entirely new destination such as “C: My Folders”
3. Remove the library folder from the list of files that you are backing up using the Windows Backup program. Then, add the original place of the library’s content in the list.
4. Go back and check step two. If carried out successfully then add a link to the folder you moved from the library. Check to see if the backup includes the library folder. To make sure, you have to do as follows:

• Go to Start and select your username.
• Hover across to the folder you wish to move, right-click on it and select “Cut”.
• Head to the navigation pane and search for the area you will store the folder in, right-click and select “Paste” so that the folder is moved to that location.
• Right-click on the folder that you just moved and select “Copy”.
• Go back to Start, select your username, right-click any vacant space in your folder and select “Paste Shortcut”.

Note: If you want to store the folder in a different place other than the folder in which it currently exists (user profile), you will need to create a new folder. In order to do so, go to the Windows Explorer menu and look up the root of the drive. Hit “New Folder” and then choose edit to change its name. You can set it as any name for instance, “My Folders”.

Solution for Case 2

You can ignore this error safely. However, if you wish not to see this error in the future during your backup operations then you will need to carry out the following steps:

1. Create all the folders listed in the error message including LocalLow, Contacts, and Searches.
2. Remove all of these folders from the Backup settings to make sure they aren’t being backed up then add the folders which are in their original place. To carry out this procedure, you will have to follow the below-mentioned steps:

• Head over to the Control Panel and open “Backup & Restore”.
• Go to the Backup section and select “Change Settings”.
• Click Next in the Setup backup dialog box.
• Select “Let me choose” in the dialog box termed “What do you want to back up” then proceed by clicking Next.
• Expand Data Files, expand <user> Libraries, expand Additional Locations then proceed by clearing out the AppData Folder, searches, and Contacts checkboxes.
• Expand Computer as well as the item for your system drive (expand Local Disk (D:)), expand users, expand <user>, then go to AppData, Searches and Contacts and mark them if they are present.
• Proceed by clicking next and select “Save Settings” then exit.
• Back to Backup & Restore, select Back up now and your new backup will begin proceeding. The entire process will be complete without any errors now.

When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls. On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting. Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV. Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.

1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
4. Select the HDMI monitor from the available displays.
5. Scroll down until you see the current resolution settings for your HDMI monitor.
6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.

You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.

Error Code 0x80073b01 - What is it?

The 0x80073b01 is an error message that often pops up on the screen when you run Windows Defender. Windows Defender is an antispyware by Microsoft integrated into Windows Vista and Windows 7. The error code 0x80073b01 is considered to be a critical Windows error which must be fixed immediately. This error code locks you out of Windows Defender thus putting your computer at risk potential security loopholes in the Windows environment such as notorious software like spyware, adware, and viruses. This is dangerous especially if you have confidential data saved on your PC as it can be exploited easily if you don’t remove such malicious software the right way. This can lead to data breaches, cybercrime, and the worst-case scenario can be identity theft. Error code 0x80073b01 symptoms include:

• Sluggish pc performance,
• Problems during software installations
• Beeping sounds
• Unexpected shutdowns
• Screen freeze

Solution

Error Causes

The error code 0x80073b01 occurs when Windows Defender gets damaged due to misconfigured files and registry corruption. It is advisable to fix this error right away to avoid serious damages.

How to Resolve the Error Code 0x80073b01?

To repair the error code 0x80073b01 on your PC you don’t necessarily have to call a professional; you can fix it on your own with the help of Restoro. It’s very easy to use and does not require you to be technically sound. Besides, it can be downloaded for free thus helping you save hundreds of dollars that you are likely to spend on hiring a technician for the error code repair job. Restoro is the latest and a multi-functional system optimizer and a repair tool. This software is integrated with highly functional features that enable you to resolve almost all types of PC-related errors including the error code 0x80073b01. It includes powerful and value-adding features like registry cleaner, system stability detector, privacy error finder with anti-virus properties, and Active X and Class issues detector. With the help of its ‘registry cleaner’, you can easily scan for 0x80073b01 error codes on your PC. It offers in-depth registry cleaning scanning all the underlying causes of registry corruption that triggers 0x80073b01 error. The underlying cause for registry corruption is the accumulation of unnecessary and malicious files in the registry like junk files, temporary internet files, and invalid entries. Restoro with the help of its registry cleaning utility clears the clutter in seconds, frees up your disk space, and repairs the registry. And since the error 0x80073b01 hampered your ability to scan for viruses and spyware with Windows Defender, your computer may be exposed to serious data security threats by such malware. However, with Restoro you can remove malware from your system too. Restoro also functions as a powerful anti-virus. With the help of its privacy error detector, it scans for malicious viruses, adware and spyware on your PC ensuring that you are safe and protected from data breaches and cybercrime. This tool resolves the error 0x80073b01 successfully while repairing your registry and simultaneously optimizing the speed of your PC. It has a user-friendly interface and a simple design. There is absolutely nothing complex about it. All you have to do is download and install Restoro on your system and run it to scan for errors. After the scanning is complete, you will see a comprehensive and detailed error report specifying the number and the types of errors your PC is inflicted with. Now all you have to do is click on the Repair button to fix the issues on your PC including the error 0x80073b01 right away. Restoro is a safe and efficient tool that helps you resolve PC issues in seconds. For optimum results, it is advisable to run it on your PC regularly. This will help you keep the registry clean, PC error-free, reduce boot time, and ensure speedy PC performance. Click here to download Restoro on your PC today!

Skinning of applications is not new to PC users, but did you knew you could skin Steam? With skin, you can customize the UI and style of the client to what you want making it more personal and to your liking. First thing is to find the skin that you would like to install. There are a lot of sites where you could find custom made Steam skins but we would recommend steamskins.org The site itself is organized in tabs with different sections, once you click on the tab you will get a list of skins available for chosen section. If you click on the skin you will be taken to skin page detail where you can find what skin is aiming for, its legibility, a record of how the skin has been altered over time, or some mix of these aspects. Note that some skins might have issues like some buttons might be missing from big picture mode but so far none of the skins has any kind of client breaking feature, only functionality one.

Downloading skin

Once you have chosen desired skin and while on the skin details page, scroll to the middle of the page just above the Related Skins sections with two options: Direct Download and External Download. Now usually I would recommend Direct download but in this case, I would advise going with External Download for the simple reason that the External link will send you to the developer's website where there is a higher chance to get the latest updated skin.

Installing it in Steam

Once the skin is downloaded you will first need to create a skin folder inside your Steam installation location. Navigate to your Steam installation folder (default: C:\Program Files (x86)\Steam) and create a new folder inside it. Give new folder name Skins and confirm. Extract the skin zip file in the newly made folder. Once the file is extracted you can delete the ZIP file if you wish. Go to your Steam client and go to Steam>Settings. In settings select Interface on the left bar and on the right part then click the Select the skin you wish Steam to use the drop-down menu and select the skin that you wish to use. Confirm and restart your Steam client

Reverting to old skin

If you found skin unappealing or, unfortunately, has some functions missing you can always choose another skin or revert back to default Steam skin. Default Steam skin is named in the drop-down menu as < default skin >.

There are cases when your Windows 10 PC can encounter an issue where it gets stuck and will display a message that says, “Preparing Security Options”. If this is happening to your Windows 10 PC, you won’t be able to use your keyboard or even mouse and your screen will only be stuck on the screen as mentioned above. As your computer is still stuck, you will be left with no choice but to shut it down and restart it. Tap the F11 key as soon as your PC powers on. This will take you to the Advanced Startup options where you can carry out some steps. If it still didn’t work, you have to boot your Windows 10 PC into Safe Mode and then try out the troubleshooting options below.

Option 1 – Try using System Restore

You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Uninstall the Windows Updates you’ve installed recently

The issue could be caused by Windows Updates so you need to check if it’s indeed the case. The best way you can do so is via Safe Mode.

• Boot your PC into Safe Mode and then tap the Win + I keys to open Settings.
• After that, click on Update and Security and then select Windows Update from the left side menu column.
• Next, select the “View installed update history” option on the right-side column and click on Uninstall Updates which will open a window that will show the list of all the installed updates on your PC.
• From there, select the update you want to uninstall and click the Uninstall button located in the lower right corner of the window.

Option 3 – Try disabling the Fast Startup

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC and check if the problem’s fixed.

Option 4 – Try running both the SFC scan and CHKDSK utility

You can do both SFC and CHKDSK using Safe Mode and Advanced Startup options. For Advanced Startup options, click on the Command Prompt option and proceed with the steps. And if you have booted your computer into Safe Mode, follow these steps:

• Tap the Win + X keys or right-click on the Start button and click Command Prompt (admin).
• After that, type in this command and tap Enter to run the System File Checker or SFC – “Sfc /scannow”.
• Alternatively, you can use this command instead if the previous command didn’t work – “sfc /scannow /offbootdir=c: /offwindir=c:windows”.
• Wait until the SFC scan is done with the process and then restart your PC.
• Next, run the CHKDSK utility and once it’s done checking your disk for errors and then reboot your PC to save the changes made.

Option 5 – Try resetting Windows 10

You can reset your Windows 10 PC using either the Advanced Startup Options or by booting into Safe Mode.

• Tap the Win + I keys and go to Update and Security > Recovery.
• Then click on Get Started under the Reset this PC section.
• After that, follow the on-screen instructions with how you want to reset your PC and what files and settings you want to revert.
• Then it will reset your PC by reinstalling it

Option 6 – Try to rename the SoftwareDistribution folder

In this option, the Command Prompt is supposed to be like the one in option 4. You can use both ways there to open the Command Prompt.

• Open an elevated Command Prompt as admin and type in the commands below and tap Enter right after you typed in each one of them
• net stop wuauserv
• net stop bits
• rename c:windowsSoftwareDistribution SoftwareDistribution.bak
• net start wuauserv
• net start bits

Note: You can also rename the SoftwareDistribution folder to “SoftwareDistribution.bak” or “SoftwareDistribution.old” after you boot your PC into Safe Mode.

Option 7 – Try rebuilding BCD

Rebuilding the BCD can help you in fixing the stuck Windows 10.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• Next, select Command Prompt and type in the commands below one by one, and tap Enter right after you do so.
• exe /FixMbr
• exe /FixBoot
  • exe /RebuildBcd

Anytime when a new folder is created in Windows name "New Folder" is offered and set as the default name. If by any chance you would like to change this and set your own default name instead of the standard one, follow this guide. Please be aware that this guide will require you to change the registry of Windows, it is common practice to make a backup of your registry each time you want to manually change any values in it, just in case something goes wrong.

• In order to change the default new folder name first press ⊞ WINDOWS + R to open the run dialog, type in it RegEdit, and press ENTER
• In registry editor find the key:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer

• Select the NamingTemplates key. If it is not present, you’ll need to create one.
• Right-click the NamingTemplates key to add a String Value.
• Assign it the following name: RenameNameTemplate.
• Double-click on the RenameNameTemplate data value to open the Edit String dialog box.
• In the Value Data field enter the new text you want to appear when you create a new folder. You have to make sure you are not using any of the following characters: \ / ? : * " > < |
• Close the Registry Editor and Exit.
• Now, when you create a new folder, it will be named Whatever you chose instead of the New folder.

And that is all to it, you now have your own personal new folder naming template.

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Error Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

• Hardware incompatibility
• A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link. 

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

• Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
• If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
• If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
• Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.