A Quick Guide to Repair User32.dll Error Code

ActiveX Controls are plugins you may constantly come across when working with Internet Explorer. An illustration of these kinds of control is the MICROSOFT IE Flash Player. They frequently result into significant problems for the Computer, yet they're vital for IE to operate correctly. You shouldn't ever overlook that after you install Active Controls in your Personal Computer, you effectively provide them with access to other areas of your PC. The ActiveX Controls not only tracks your search routines, but in addition puts malicious software, which might possibly be hazardous to your Computer.

Solution

Error Causes

ActiveX Controls make your Internet Explorer work as required and are usually great and beneficial to your own Computer. Yet, they can function as a source of problems because of the following factors.

• You should stop installing  ActiveX Controls from Un Trustworthy Resources

In the event they are installed by you from un trustworthy resources new threats are likely introduced by ActiveX Controls to your PC. One of the more regular types of ActiveX Controls worth necessary for installation is Flash Player. Yet, never be in a hurry to install these Controls from resources that you don't trust.

• Limit The Number of ActiveX Controls You Install on your PC

Prevent installing java/oracle ActiveX controls, because of its weak security measures which could make your Personal Computer and any additional information there in, open to attacks. Limit to the variety of ActiveX Controls that you install on your PC as these could increase the vulnerability canvas on your computer.

Further Information and Manual Repair

You can manually fix any malfunction that springs up from ActiveX Controls. Yet, more than mending the harm, produce the setting that ensures you never have troubles from them to start with. Just how do you do that?

a) Stop installing or downloading ActiveX Controls from Un Trustworthy Sources

This has been mentioned above, but it's worth repeating because it's the most common reason behind ActiveX Controls malfunctions. You might anticipate that for this kind of obvious reason for ActiveX Controls malfunctions, PC consumers would be extra cautious, however that is never true.

b) Limit ActiveX Controls Softwares

You can restrict ActiveX controls from running automatically on your PC. To limit them, head to Tools in Internet Explorer, and choose Internet Options. Proceed to the Security tab, and select Customs level Browse completely down before you get to the area designated "ActiveX". Subsequently, mark "Prompt" under every choice that you encounter. But don't mark the choice indicated "Run ActiveX Controls and Plug-Ins", together with, "Script ActiveX Controls Marked Safe for Scripting". By performing the measures emphasized above, you happen to be in substance stating that, you will not permit any installation of ActiveX Controls, without express authorization by you. In this manner, you have better control over different forms of ActiveX Controls you permit to be installed, therefore reducing potential threats to your PC.

QuickLook app is one of the best options to preview files without opening them in Windows 10. It works similar to the Quick Look feature of macOS. This Microsoft Store app has some really interesting features. It lets you preview images, documents, and media files. Also, just a hotkey is needed to preview the content of a file. There is no interface for the app. Only a preview window is visible. You can also expand the preview window to full size. Apart from that, it lets you keep the preview window on top of the other opened applications. For image files, it also provides the EXIF data. After installing this app, just select some file that you want to preview, and press the Spacebar key. That’s it! The preview window will open immediately to view the file content. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

Installing Windows Updates in your Windows 10 computer does not always go smoothly as there are instances when you could encounter some errors along the way. One of these errors is error code 0x80244022 –WU_E_PT_HTTP_STATUS_SERVICE_UNAVAIL HTTP 503. This kind of error can be encountered when you check, download or install any updates. At the time of writing, it isn’t known yet what the exact cause of this error is. However, there are some potential fixes you can check out to fix it. When this error occurs, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80244022).”

To fix error code 0x80244022, refer to the potential fixes provided below.

Option 1 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 2 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Perform a System File Checker scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing error code 0x80244022 to appear when you try to update your Windows 10 computer. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Once done, restart your computer.

Option 4 – Try disabling the Firewall or antivirus program

Disabling the antivirus program or Firewall or any other security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 5 – Try resetting the Windows Update components

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
  • ren C:/Windows/SoftwareDistribution/SoftwareDistribution.old
  • ren C:/Windows/System32/catroot2/Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Option 6 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Where all have been there, we are downloading something and for any kind of reason chrome closes, internet breaks, etc. And our download is interrupted and gone forever, and we need to start again. You will be glad to hear that chrome has side a download manager which tracks each download you made and you can use this manager to resume interrupted downloads. Please note that some websites have certain scripts that will prevent you to resume interrupted downloads, in this case, using chrome's download manager will not work and you will have to start the download again. All of this being said, if your download has been interrupted, and went away, pin Chrome press CTRL + J to open download manager, find your interrupted download, and press the resume button. That's it, you have successfully resumed your download.

If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• KERNEL DATA INPAGE
• SYSTEM SERVICE EXCEPTION

To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named ACPI.sys and rename it to ACPI.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
• After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
• Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
• After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

USB ports, just like any other ports, also comes with a power rating. The default power output of a standard USB port is 0.5 amperes and if you notice, mobile phones charge slowly on USB ports which explains why. There are times when Windows may throw an error or warning that says, “Power surge on the USB port”. This kind of error occurs when a connected device tried to draw more power and the error comes as a part of that notification so when you select it, it will say,

“A USB device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device”.

To easily fix the problem, you can try to disconnect the device and click on Reset and if you click on Close, the port will not work until you unplug it and then restart your computer. On the other hand, if disconnecting the device did not resolve the problem, you can try running the Hardware & USB troubleshooter or use a USB hub. You can also try to reinstall, uninstall or roll back the USB drivers or run the OEM diagnostics. For more information, refer to each one of the potential fixes provided below.

Option 1 – Try to run the Hardware & USB troubleshooter

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 2 – Try to use a USB hub

If you’ve encountered the error on a specific device, then it is possible that the device requires more voltage. To fix this error, you can try to use the same device on another computer and if you still got the same error, you might want to use a USB hub that comes with its power source. USB hubs come with high-speed charging ports that should be able to supply the power needed for the device.

Option 3 – Update, rollback or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update, rollback, or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Try running OEM Diagnostics if you have any

If the laptop or desktop computer you are using is a branded one, OEMs usually include software to diagnose issues in the computer like the USB port error. So if you have this software, try to run it for diagnosis and use any given suggestions to fix the error.

If you were trying to copy, move modify or delete a folder or a file in your computer but you’re not able to do so and encountered an error instead that says, “Could not find this item, This is no longer located in <path>, Verify the item’s location and try again”, then you’ve come to the right place as this post will guide you on how you can fix this error. You can encounter this error when you delete, rename, open or copy a certain file which is often created by third-party software and lacks important information like file format, and so on. Although you can see these files in File Explorer, you might not be able to perform some operations in them. To fix this problem, you need to check out the given suggestions below.

Option 1 – Try to rename the file via Command Prompt

If you were trying to rename the file but unable to do so, you can achieve that by executing a command in Command Prompt. Make sure to follow the steps carefully.

• Type in “Command Prompt” In the Start menu to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator” to open Command Prompt with admin privileges.
• Next, type in “cd” followed by the path where the file is located with this format – “C:/Folder1/Folder2/Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, press Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 2 – Try to delete the file using Command Prompt

On the other hand, if you were trying to delete the file instead of renaming it, you can execute another command in Command Prompt.

• Open Command Prompt with admin privileges like what you did earlier.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

rd /s \?X:badfolderpath

Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 3 – Delete the file without any extension

If the file you were trying to delete does not have an extension, this means that Windows does not know what to do with this file which is why it’s throwing an error message. The best thing to do in such cases is to delete the file especially if it takes up a lot of memory. To delete these kinds of files, here’s what you have to do:

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

Manually cleaning your PC registry may be the worst or best thing you ever decide to do. Registry keys that lie around on your computer, unused, can cause your computer to lag. This can end up in your computer not being able to load the easiest of programs and being slow at loading anything, let alone something that would take up a decent amount of memory. If your computer has slowed to almost an absolute stop, it is most probably the registry’s fault and the only option then is to clean it. You can get programs to do this for you, but they can be riddled with inaccuracies and viruses that could harm your computer even more. This is why some people choose to manually edit their computer. However, this is not without its flaws.

Registry Keys

Registry keys tend to have really long names. These names will be full of numbers and hyphens and will most likely give you no indication of what they do. Even some computer experts find it hard to understand what every computer’s registry keys do. This can make it very hard to see which ones are causing the problem; and if you don’t know what’s causing the problem, then there is no way you will be able to fix it. Some registry keys will be completely menial in what they do but some could be vital to even allow Windows to work on your computer.

Manual Registry Repair

Registry keys can also cause huge problems if you manually delete the wrong one. A lot of registry cleaners have the option to revive a key that they have deleted on you, which means that fixing an error that they made would be easy enough to do. However, when you manually delete registry keys, it will be an awful lot harder to get them back to work again afterward. This can cause your computer many problems and if you delete even one wrong key it is possible your computer will not even start. With the horrid naming system they have as well, it makes it very hard to determine what is important and what is not, which means it is all too likely that you will delete something important. However, those are the risks you have to take when you are cleaning out your registry. A registry cleaner has the same likelihood of messing with your computer and deleting something wrong that you have, so it is the same either way however a registry cleaner will do it with less hassle. But, some people say that if you do it yourself, it’s more likely to be right; that is why they prefer to do it manually and that is alright.

Conclusion

So, if you are manually deleting your registry keys that are unused, you’ll have to use a program that comes with Windows known as ‘regedit.exe’ which is incredibly difficult to use but may just be worth the hassle in the end. So, you don’t really need to put up with a slow computer, but be careful when messing with your registry manually! To repair and resolve this and other PC-related issues Click Here to download Restoro.

As you know, Windows 10 has a complicated mechanism for Activation which helps in the verification of a genuine copy of Windows 10. However, there are times when you might encounter some errors during the activation process. One of these errors is the error code 0xc000f074. This kind of error could be due to the Key Management Service or KMS which is unreachable by the client computer or if the key used in the SLSetAuthenticationData function call is incorrect. This kind of error mostly affects surfaces on computers that are upgraded from either Windows 7 or Windows 8.1 to Windows 10. In such cases, you may encounter any of the following error messages:

“Windows is unable to reach your company’s activation service. Please connect to your corporate network. If you are connected and continue to see the error, contact your system administrator. You can also click on the error detail to find the exact error. Error code: 0xC004F074.” “Activating Windows(R), (Key hash)… Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.” “Error 0xC004F074, SL_E_AUTHN_MISMATCHED_KEY, The Software Licensing Service reported that the key is mismatched.”

To fix the Windows 10 Activation error 0xC004F078, you have to use the correct key for your type of Windows copy or use Command Prompt to reinstall the key or you could also try running the Activation troubleshooter.

Option 1 – Try running the Windows 10 Activation Troubleshooter

The first thing you can do to resolve the Activation error code 0xc000f074 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.

Option 2 – Try to use the correct key for the type of Windows version you have

If the Windows Activation troubleshooter wasn’t able to resolve the error, then you can try using the correct key for your type of Windows version. All you have to do so is check the type of your Windows copy if it’s OEM, retail, or volume. And make sure that you have the correct, valid product key for your operating system.

Option 3 – Try to use Command Prompt to reinstall the key

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select “Run as administrator”.
• After that, execute this command to uninstall the existing key: vbs /upk
• Next, you need to install the KMS product key by executing this command: vbs /ipk <The KMS Product Key>
• Once you’re done, you will see a prompt that’ll tell you whether the operation was either successful or not.
• To active, the KMS product key online, use this command: vbs /ato
• Use this command to activate the key using the telephone: exe 4
• After you’ve activated the KMS product key, restart the Software Protection Service. You can also verify the Activation Status to check if your fix was successful or not.

Option 4 – Contact Microsoft Support for assistance

If you’re at your wits’ end in trying to upgrade your computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation error code 0xc000f074 a lot easier and faster.

A runtime error is commonly an error that's created after the PC is operating software and encounters a problem of some form. For instance, a runtime error like run-time error code 7 reveals an "out of memory" dilemma.

Solution

Error Cause

Run-time errors are normally brought on by clashes with TSR (Terminate and Stay Resident) applications or additional operating applications, software problems, storage problems, or pc viruses.

Troubleshooting a Run-time Error

First, enter the run-time error signal into a search engine to see what info you will get about the precise runtime issue you are receiving. Next, end - job all running applications and TSRs to make sure these aren't the origin of the issue. You can certainly do so by obtaining the job manager by striking Control Alt Delete.

In case your issue is regularly occurring with a unique program, go to that system programmer's site and obtain any upgrades and patches. If unavailable, try uninstalling the application involved and reinstalling it.

In the event the issue is occurring with the os, you may consider reinstalling it although it is a huge commitment. A much better idea would be to try a fix for both Windows XP or Windows 2,000. It is possible to fix and scan files by typing : sfc / scannow, heading to the Begin switch, Run, and then pushing enter. Make certain to put an area between sfc and the reduce.

You might have an equipment or storage dilemma if these measures have not resolved your run-time errors. If that is the situation, contact the support of the application under consideration for potential support accompanied by the pc or motherboard manufacturer.

Many run-time problems can be solved by upgrading the application that's creating the problem. This is only because the programmer's frequently releasing patches and improvements for their applications as insects are found and repaired.

Storage problems may frequently be fixed by rebooting the pc. Consider a reboot a short-term repair. Rebooting clears the memory but in case your COMPUTER does not have adequate memory for your applications you're operating, or sufficient hard-drive space you'll immediately run out of memory again. Something less than this sum may cause memory issues since the computer's swap file isn't in a position to expand in dimension as required.

To assess the quantity of free area, available My Computer and right-click on the HDD, generally the D: drive. Select Attributes in the menu and see the disc's ability. Perform the disk clean-up function by following prompts and pressing the Disk Clean-up button, if the room is reduced.

You may be getting run-time errors, in case your storage chip is really failing. Eliminating and changing the awful memory chip will solve the difficulty. If you're encountering other runtime-related errors, like an install runtime issue, try cleaning away the portions of the registry with some software solution.