Troubleshooting Fortnite Connection Issues

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on.

But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time.

One of the before-mentioned issues is a connection issue or unable to connect to game servers.

In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below:
    Username: admin
    Password: password
    If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it:
    [HTTP]
    HttpTimeout=10
    HttpConnectionTimeout=10
    HttpReceiveTimeout=10
    HttpSendTimeout=10[Portal.BuildPatch]
    ChunkDownloads=3
    ChunkRetries=20
    RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.

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It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

RAM memoryRun the Windows Memory Diagnostic tool

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in Windows Memory Diagnostic tool
  3. Click on the found app
  4. Select Restart now and check for problems
  5. Wait for the tool to finish
Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in View advanced system settings
  3. Click on the search result
  4. Click on settings under performance
  5. Click on the Advanced tab
  6. Click on Change under Virtual memory
  7. Uncheck the box for Automatically manage paging file size for all drives
  8. Then select the drive and check the No paging file option
  9. Click on Set
  10. Repeat for all drives on the system
  11. Reboot the system for changes to take effect
If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

  1. Press ⊞ WINDOWS + S to open the search menu
  2. Type in System configuration
  3. Click on the search result
  4. Go to the Boot tab and click on Advanced options
  5. Check the box for Maximum memory
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  7. Confirm once again on the OK and close the System configuration window
  8. Restart the system
If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

  1. Press ⊞ WINDOWS + R to open the run menu
  2. Type in Regedit and press the OK button or hit ENTER
  3. Click on YES if prompted by UAC
  4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
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  6. Enter 1 under Value data and click on OK to save the changes
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Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.
  1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
  2. Locate System Agent Configuration option
  3. Select Memory Remap Feature and Enable it
Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

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Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:
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Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.
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  • If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
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Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:
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  • Next, look for the Remote Desktop Services and double click on it to open its Properties.
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When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED HAL INITIALIZATION FAILED 0x0000005C”
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Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
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Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.
  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
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  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
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  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
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Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:
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  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
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  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
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  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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Error Code 1007 - What is it?

This is a typical system error.  This error means the requested operation cannot be performed in full-screen mode. It hampers your ability to run your desired program on Windows PC. It is displayed on computer screens in the following format:
"ERROR_FULLSCREEN_MODE" and/or as the hexadecimal value 0x3EF.”

Solution

Restoro box imageError Causes

The system error code 1007 can be triggered due to several reasons. This includes but is not limited to:
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  • Device driver conflicts
  • Spyware or viral infection
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  • Software file damage or corruption
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Further Information and Manual Repair

Try these easy and effective do it yourself methods to repair the system error code 1007 on your PC:

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If the underlying cause of error 1007 on your system is viral and spyware infection, then it is advisable to download a powerful antivirus and scan your entire PC. An antivirus not only detects but also removes all types of viruses including spyware, Trojans and adware. Once removed, try running your desired program again, if the program runs successfully, this means the error is resolved.

Method 2 - Update the Drivers

When the error code 1007 occurs due to driver conflict, then it is advisable to update the drivers. To do so simply use the driver update wizard from within Device Manager. The wizard will guide you through the entire driver update process, making it extremely simple for you to update the drivers in minutes.

Method 3 - Clean and Repair the Registry

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Option 1 – Try to run the Power troubleshooter

As pointed out, the Power troubleshooter can help you resolve any issues your battery might have automatically. It plans and detects system settings that can affect power usages like timeout and sleep settings, display settings, and screensavers and restores them to their default settings. To run this troubleshooter, follow these steps:
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  • If needed, restart your computer and see if it has fixed the problem.

Option 2 – Restore the default settings of the Power plan manually

  • Open the Windows Settings again and select System.
  • Next, scroll down until you see the “Power & sleep” option.
  • After that, click on the “Additional power settings” option located in the right pane to open the Power Options.
  • Now click on the link that says, “Change Plan Settings” and select the “Restore default settings for this plan” option.

Option 3 – Try to uninstall or reinstall the Battery driver

You might also want to uninstall or reinstall the battery driver as it can also resolve the problem. But before you start, you have to shut down your computer and remove the power chord as well as the battery. Once you’re done, follow these steps:
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  • Once your computer has restarted, tap the Win + R keys to open the Run utility and type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • After that, look for the “Batteries” driver from the list of drivers and expand it.
  • Then right-click on the “Microsoft ACPI-Compliant System” driver and click on the “Uninstall device” option.
  • Once it’s done, restart shut down your computer and remove the power chord and then attach the battery.
  • Now attach the power chord again and restart your computer to automatically install the driver.
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In Installing or upgrading your Windows 10, there really is no guarantee that everything will go smoothly as there are times you encounter errors like the “ We couldn’t install Windows 10, 0x8007002C - 0x400D ” error message among other Windows update/upgrade errors. When you encounter this particular error message you will the following message on your screen:
 “We’ve set your PC back to the way it was right before you started installing Windows 10. 0x8007002C-0x400D The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation”
This kind of Windows upgrade error indicates that some of the files needed for the installation are locked out for some reason and that Windows was not able to migrate them to a new version. It could be that your computer does not have sufficient space for those files. Thus, no matter how many times you try to upgrade your computer, you always end up going back to the previous version of Windows. To fix the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error, here are some suggestions that might help:

Option 1 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 2 – Perform a Disk Cleanup to free up disk space

Chances are, some unnecessary files in your computer might be interrupting the installation process which explains why you’re getting the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error instead so you need to perform a Disk Cleanup in order to fix the problem.
  • In the Cortana Search box, type “disk cleanup” and click on the related search result.
  • Then select the disk you want to clean and click OK.
  • Wait for the process to be completed and then restart your PC and try to install the Windows upgrade again.

Option 3 – Get rid of any file protection software

The Windows setup migrates the folder from one version to another during the upgrade. However, if some of your folders, if not all, are protected using some file protection software, then Windows won’t succeed in moving the folder and you will encounter this Windows upgrade error instead. Thus, you need to unlock all those protected files or better yet uninstall the file protection software after you remove the locked files. After that, try installing the upgrade again.

Option 4 – Rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the DISM tool

As mentioned, the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error might also be caused by corrupted files in the computer. Thus, you can try using the DISM tool to repair them. Running the DISM tool can repair the Windows System Image and Windows Component Store in Windows 10.
  • Open the Command Prompt as admin.
  • Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve this particular Windows upgrade error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 7 – Try running Microsoft’s online troubleshooter

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors including the “0x8007002C – 0x400D, The installation failed in the SECOND_BOOT phase with an error during MIGRATE-DATA operation” error.
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Runtime Error How to Fix

A runtime error is commonly an error that's created after the PC is operating software and encounters a problem of some form. For instance, a runtime error like run-time error code 7 reveals an "out of memory" dilemma.

Solution

Error Cause

Run-time errors are normally brought on by clashes with TSR (Terminate and Stay Resident) applications or additional operating applications, software problems, storage problems, or pc viruses.

Troubleshooting a Run-time Error

First, enter the run-time error signal into a search engine to see what info you will get about the precise runtime issue you are receiving. Next, end - job all running applications and TSRs to make sure these aren't the origin of the issue. You can certainly do so by obtaining the job manager by striking Control Alt Delete.

In case your issue is regularly occurring with a unique program, go to that system programmer's site and obtain any upgrades and patches. If unavailable, try uninstalling the application involved and reinstalling it.

In the event the issue is occurring with the os, you may consider reinstalling it although it is a huge commitment. A much better idea would be to try a fix for both Windows XP or Windows 2,000. It is possible to fix and scan files by typing : sfc / scannow, heading to the Begin switch, Run, and then pushing enter. Make certain to put an area between sfc and the reduce.

You might have an equipment or storage dilemma if these measures have not resolved your run-time errors. If that is the situation, contact the support of the application under consideration for potential support accompanied by the pc or motherboard manufacturer.

Many run-time problems can be solved by upgrading the application that's creating the problem. This is only because the programmer's frequently releasing patches and improvements for their applications as insects are found and repaired.

Storage problems may frequently be fixed by rebooting the pc. Consider a reboot a short-term repair. Rebooting clears the memory but in case your COMPUTER does not have adequate memory for your applications you're operating, or sufficient hard-drive space you'll immediately run out of memory again. Something less than this sum may cause memory issues since the computer's swap file isn't in a position to expand in dimension as required.

To assess the quantity of free area, available My Computer and right-click on the HDD, generally the D: drive. Select Attributes in the menu and see the disc's ability. Perform the disk clean-up function by following prompts and pressing the Disk Clean-up button, if the room is reduced.

You may be getting run-time errors, in case your storage chip is really failing. Eliminating and changing the awful memory chip will solve the difficulty. If you're encountering other runtime-related errors, like an install runtime issue, try cleaning away the portions of the registry with some software solution. 

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Increase or decrease notification display time
As you know, the Windows 10 Action Center has a stack of all the notifications that come from different applications on your computer. So each time an app displays notifications, it will be displayed for about 5 seconds and then it disappears right away. Although the allotted time for the notifications to be displayed is quite enough to catch your attention and help you get a glance at the message, there are times when you might miss it and you hoped it could’ve been displayed a lot longer. So in this post, you will be guided on how you can increase or decrease the display time of the notification in Windows 10. The best way you can view the missed notification is to click on the Action Center. From there, you will see all the notifications that are grouped by the applications. This means that if you have a lot of notifications, it would be hard for you to find what you are looking for. Thus, in such cases, the best way you can do is to increase the display time for which notification to stay on the screen.

To get started, refer to the instructions given below.

Step 1: Tap the Win + I keys to open Settings. Step 2: Next, navigate to Home > Ease of Access > Display. Step 3: After that, scroll down to the end until you see the dropdown to change the notifications where you should see the “Show notifications for”. Step 4: Then you can change the time from the default 5 seconds to 7, 15, 30, and so on. Step 5: Once done, the display time of the notifications should stay longer but keep in mind that you must choose the length wisely so if you have notifications from a lot of apps, then the screen will also be filled with multiple notification cards.
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