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Troubleshooting Fortnite Connection Issues

It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on.

But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time.

One of the before-mentioned issues is a connection issue or unable to connect to game servers.

In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe

Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below:
    Username: admin
    Password: password
    If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).

If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:

  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it:
    [HTTP]
    HttpTimeout=10
    HttpConnectionTimeout=10
    HttpReceiveTimeout=10
    HttpSendTimeout=10[Portal.BuildPatch]
    ChunkDownloads=3
    ChunkRetries=20
    RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.

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Method Two: Run Windows Update Troubleshooter

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Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

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Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

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Method 2: Safe Mode from Windows 10 DVD Boot

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Method 3: Driver Roll Back

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Method 5: Fast Startup Disabled

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  2. Hit the “Change settings that are currently unavailable.”
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What you can do if Virus Stops You From Downloading Anything?

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Install antivirus in Safe Mode with Networking

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Switch over to an alternate browser

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Install security software on a flash drive

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Ensure the Safety of Your Computer by Installing SafeBytes Anti-Malware

If you’re looking to install an anti-malware application for your computer, there are numerous tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is a free or paid program. Some of them are good but there are several scamware applications that pretend as authentic anti-malware software waiting to wreak havoc on the computer. When searching for an anti-malware program, choose one that provides solid, efficient, and full protection against all known computer viruses and malware. When considering the dependable software programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes can be described as a powerful, real-time anti-spyware application that is made to assist regular computer users in safeguarding their PC from malicious threats. This tool can easily identify, remove, and protect your computer from the latest malware intrusions such as spyware, adware, trojan horses, ransomware, parasites, worms, PUPs, along with other potentially harmful software applications. SafeBytes anti-malware comes with a myriad of enhanced features that sets it aside from all others. Here are a few popular features present in this software: Anti-Malware Protection: By using a critically acclaimed malware engine, SafeBytes gives multi-layered protection which is designed to catch and eliminate threats that are hidden deep inside your computer system. Real-time Active Protection: Malware programs trying to get into the computer are identified and stopped as and when detected by the SafeBytes active protection shields. They’re highly efficient in screening and getting rid of various threats because they are continuously revised with the latest updates and safety measures. Safe Web Browsing: SafeBytes provides an instant safety rating on the web pages you are about to visit, automatically blocking risky sites and ensure that you’re certain of your safety while browsing the net. Low CPU and Memory Usage: This software is lightweight and will work quietly in the background, and will not have an effect on your computer efficiency. 24/7 Customer Service: SafeBytes provides 24/7 technical support, automatic maintenance, and updates for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SafeSearch without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SafeSearch

Files: C:Program FilesPrimesoftSafeSearchsafesearch.dll C:Program FilesPrimesoftSafeSearch_safesearch.dll C:Program FilesPrimesoftSafeSearchaanyvkcf.exe C:Program FilesPrimesoftSafeSearchsafesearch.exe C:Program FilesPrimesoftSafeSearchrgzcdhtn.exe Registry: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunaanyvkcf HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunSafeSearch HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunrgzcdhtn HKEY_CURRENT_USERSoftwarePrimeSoft HKEY_CURRENT_USERSoftwareSafeSearch HKEY_CLASSES_ROOT.QSCH HKEY_CLASSES_ROOTQSCH File HKEY_CLASSES_ROOTSafeSearch.SafeSearchBHO HKEY_CLASSES_ROOTSafeSearch.SafeSearchBHO.1 HKEY_CLASSES_ROOTCLSID00000000-0000-0000-0000-000000000001 HKEY_CLASSES_ROOTInterface28E6CCE2-3F2C-4B3D-9CB4-2FC8715A3ECE HKEY_CLASSES_ROOTTypelib82E9DE01-D860-40E4-B9C1-91F0E8272962 HKEY_CLASSES_ROOTTypelibCB5006EE-F57D-4116-B7B6-48EB564FE0F0 HKEY_CLASSES_ROOTmimedatabasecontent typeapplication/x-QSCH HKEY_USERS.defaultSoftwareNetscapeNetscape NavigatorTrusted External Applications%System%aanyvkcf.exe=yes HKEY_USERS.defaultSoftwareNetscapeNetscape NavigatorSuffixesApplication/x-QSCH HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar00000000-0000-0000-0000-000000000001 HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallaanyvkcf HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallrgzcdhtn
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WslRegisterDistribution, 0x8007019e,0x8000000d
The Windows Subsystem for Linus, also known as WSL, is a useful and excellent tool for developers. However, it isn’t without flaws as users can still encounter some errors when using it. One of these errors is the error code WslRegisterDistribution, 0x8007019e,0x8000000d. Although it seems like the error is have something to do with the installation of WSL, it could be a false positive since some users who’ve installed WSL still encountered the same problem. Here’s the context of the error:
“Installing, this may take a few minutes… WslRegisterDistribution failed with error: 0x8007019e/0x8000000d Error: 0x8007019e/0x8000000d The parameter is incorrect. Press any key to continue.”
Error code 0x8007019e or 0x8000000d could be due to the absence of supporting Windows 10 features since the error does not even let one use the WSL-based command line. If you are one of the users facing this problem, then you’ve come to the right place as this post will provide you with a couple of suggestions to fix it. There are two options you can check out to fix the problem, but before you do that, you need to make sure that the Windows Subsystem for Linux feature is enabled. The two options include enabling WSL using the “Turn Windows features on or off” option and using the Windows PowerShell.

Option 1 – Try to enable the WSL using the “Turn Windows features on or off” option

  • To get started, search for “Turn Windows Features on or off” in the Start Search and click on the appropriate result to open a dialog box.
  • After that, you will see a populated list in the dialog box and from there, look for the “Windows Subsystem for Linux” option.
  • Once you find it, select OK. This will search and install the system files needed and ask you to restart your computer.
  • Restart your computer. The Linux distro should now work without any trouble.

Option 2 – Try to use Windows PowerShell

The next thing you can do to fix the error code 0x8007019e or 0x8000000d is to use Windows PowerShell.
  • Tap the Win + X keys and click on the “Windows PowerShell (Admin)” option to open Windows PowerShell as admin.
  • After that, execute this command to enable the Windows Subsystem for Linux feature: Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Windows-Subsystem-Linux
  • The command you entered will start to search for the required system files and install them.
  • If prompted, type “Y” to restart your computer. This should fix the problem.
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Fixing Error 0x80070057 in Windows 10
Whether you’re using Windows Update or upgrading or installing on your Windows 10 computer, you can’t really tell if things will go smoothly as there are times when you might encounter some issues that prevent you from completing the update or upgrade or the installation. One of the errors you can encounter is error 0x80070057. Usually, when you receive this error, it means that one or more arguments are not valid. You can encounter this error in the following cases:
  • Windows Update, Upgrade, or Installation
  • Windows Backup, The parameter is incorrect
  • Partitioning a Disk
  • System Image Restore error 0x80070057
  • Downloading Windows Store apps
Keep in mind that the troubleshooting steps you need to take will depend on the scenarios you are in. Thus, you need to go over each one of the troubleshooting options given below and make sure to carefully follow each one of them but before you proceed, you have to create a System Restore Point first.

Option 1 – Run the Windows Update Troubleshooter

The first thing you can do to fix error 0x80070057 is by running the Windows Update Troubleshooter. It is a built-in tool in Windows that helps users resolve any issues with Windows Update. All you need to do to run it is go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 2 – Use the Registry Editor

If you get the error 0x80070057 during Windows Backup, then you need to make some modifications to the Windows Registry. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem
  • Then create a new DWORD value and input “CopyFileBufferedSynchronousIo” as its name and put “1” as its value.
  • Close the Registry Editor and restart your computer then check if the error is fixed or not.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

Option 5 – Reset Windows Store Cache

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.

Option 6 – Run SFC scan

Running the SFC scan or System File Checker might also help in fixing error 0x80070057.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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