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Troubleshooting Epic Games Launcher issues

If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.


Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.


Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.


Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.

  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter. 
    This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.


Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.


Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory.
    By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.

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As you know, the NVIDIA Control Panel is the central control panel for all devices that run the graphics drivers manufactured by NVIDIA. This control panel comes bundled with the drive package itself which is why there is no need for users to download it or update it separately. However, recently, some users reported that when they tried to make changes to the configuration in the NVIDIA Control Panel, they were unable to do so and encountered an error message instead saying, “Access denied. Failed to apply selected settings to your system”. If you also got the same error message, then you’ve come to the right place as this post will walk you through fixing this error in the NVIDIA Control Panel. There are several suggestions given in this article to fix the error. You can try to run the file named “nvcplui.exe” as an administrator or restore the most recent version of the folder where the aforementioned file is located. You could also try to restart NVIDIA’s process or restart the NVIDIA Display driver service or update the NVIDIA drivers in your computer. For more details, refer to each one of the options given below.

Option 1 – Try running the nvcplui.exe file as an administrator

  • Tap the Win + E keys to open File Explorer and navigate to this path: C:/Program Files/NVIDIA Corporation/Control Panel/Client
  • After that, look for the exe file and right-click on it, and then select the Run as administrator option.
  • Next, select Yes if a User Account Control or UAC prompt appears.

Option 2 – Try to restore the most recent version of the folder

The next thing you can do to fix the error is to restore the most recent version of the folder where the nvcplui.exe file is located. Keep in mind that this option is tricky so you have to be careful.
  • Tap the Win + E keys to open File Explorer.
  • Next, navigate to this path: C:/ProgramData/NVIDIA DRS
  • From there, right-click on the DRS folder and select Properties.
  • After that, go to the Previous Versions, System Protection, or System Restore tab in the Properties window.
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Option 3: Restart the process of the NVIDIA Control Panel

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • After opening the Task Manager, look for the process named NVIDIA Control Panel Application.
  • Once you found it, expand it and right-click on the NVIDIA Control Panel sub-process, and click on End Task.
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Option 4: Restart the NVIDIA Display Driver Service

  • Tap the Win + R keys to open the Run dialog box.
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  • After opening the Services window, you will see a list of services. From there, look for services named “NVIDIA Display Container LS” and double click on it to open its Properties.
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  • Do the same for the NVIDIA LocalSystem Container service.
  • Restart your computer and check if the problem’s fixed.

Option 5– Try updating the drivers from the official site of NVIDIA

If both the first and second given options didn’t work, you can also try updating the drivers from the official NVIDIA website. And in case you don’t know the type of Nvidia graphics card that your computer is on, follow the steps below:
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Arrows keys are not working in Microsoft Excel
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Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.
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Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.
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Option 3 – Try running the Hardware and Devices Troubleshooter

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Option 4 – Update the keyboard driver

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Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.
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Code 0x800488AB – What is it?

The Error Code 0x800488AB will appear when a user is in the Windows 10 Mail app and has provided an Outlook.com e-mail address. The mail app will give a message that the “account information is out of date” and it does provide an option to fix the issue. After clicking the Fix button, this error code will show up to the user. Common symptoms include:
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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

As is the case with all new technology and having a few wrinkles, the release of Microsoft Windows 10 is not left out. There have been a few discussions of errors and bugs, including Error Code 0x800488AB. As of right now, there are three different methods that can be utilized by any at-home user. These methods are rather simple and make sense when the problem has been identified.

Method 1:

Run the built-in Windows Store Apps troubleshooter:
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Method 2:

Use the System File Checker tool to repair corrupted or missing system files:
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  2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
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“Sfc /scannow”

Method 3:

  1. Press the Windows Key
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Switching guide

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Potential issue

If by any chance when switching your audio devices this way freezes volume control just go to the task manager and restart Windows Explorer. To restart Windows explorer:
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4 Methods of Fixing Error Code 49

Error Code 49 – What is it?

Error Code 49 is a common device driver error that users encounter on any Windows 2000 and later operating system versions. The error occurs when the connected peripheral devices fail to function properly due to an overload of the system hive’s size. The error when prompted pops up on your screen with the following message:
"Windows cannot start new hardware devices because the system hive is too large (exceeds the Registry Size Limit). (Code 49)”
The error causes unattached devices to be displayed on the system hive list.

Solution

driverfix boxError Causes

Error Code 49 mainly results from problems in Windows registry system files; the system hive in the Windows registry exceeds its size limit. The system hive is part of the Windows registry and it is where files regarding devices are contained along with user preferences and applications. The devices will not work until the system hive size is brought back to normal levels.

Further Information and Manual Repair

There are several ways you can use to fix your error code. Here are the following.

Method 1 – Uninstall unused devices

One of the best ways to address the error code is to uninstall the unused devices which are listed on your computer’s system hive. To do this:
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Method 2 – Use System Restore

If the error still persists, you can use system restore to eliminate the problem. Here is how you can do so:
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Method 3 – Manually uninstall and reinstall the device driver

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Method 4 – Use software to automatically download the driver

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Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Option 2 – Try disabling or removing newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PNP_DETECTED_FATAL_ERROR Blue Screen error.

Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
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Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
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  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
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What Is 0xc000001d Error?

The 0xc000001d error is a common yet critical error that can occur when Windows is damaged or fails to work as a result of either missing system files or corrupt system components. This error can be extremely dangerous to Windows as it can inflict major damage to data and component files.

Error Causes

A 0xc000001d error code can occur because of a number of reasons, of which corrupt registry files are the most common, and about 94% of the time, this results in the error. However, virus infection or an adware or spyware invasion can also result in this error. Outdated drivers and missing DLL files can also be critical and will lead to this error causing major damage to computer files. Contrary to popular belief, incomplete installation and unfinished uninstalls can also because of this error. Other causes include improper shutting down of computers and improper hardware or software deletion.

Solution

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Because of this 0xc000001d error code, Windows can fail in starting some processes and the system’s performance can significantly slow down. In some cases, Windows has problems starting up and the system can freeze. Lastly, this error code can even result in the Blue screen of death error message, just like other critical Windows errors. If any of the above problems and symptoms occur in your PC, then you should immediately seek to resolve this problem. In order to resolve this 0xc000001d error code or repair the corrupted and damaged Windows files, you will need a 0xc000001d repair tool. There is more than one method of treating this kind of error code, and here is how you can manually do it:
  • Start the computer and log in as administrator
  • Go to the start button and select All Programs. Go to Accessories, System Tools, and then System Restore
  • Click on System Restore and in a new window, select the ‘Restore my computer to an earlier time’ option and click Next
  • On the new confirmation window that appears, click Next
  • Restart your computer after the restoration has been completed
Another way to manually repair this 0xc000001d error code is to:
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  • Update all the drivers for the device
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Fix Qualcomm Atheros Qca61x4a Driver Issue
Qualcomm Atheros Qca61x4a Driver is a software driver used in WI FI communication between OS and device itself. When this driver stops working usually it means loss of connection and no internet available. This error knows to comes frequently and repeat itself over long periods of time which makes it quite annoying. If you are one of the unlucky users of Windows who get this error please keep reading in order to eliminate it and continue working on your computer normally.
  1. Disable & Enable the Qualcomm Adapter Driver

    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on disable Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on enable
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    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on properties Under properties, window click on Driver tab and left-click on Roll Back driver (if the option is greyed there is no previous driver, follow next step) Choose your reason and click on OK
  3. Update Qualcomm Atheros driver to the latest version

    Press ⊞ WINDOWS + X to open the secret menu, click on the device manager. In device manager expand network adapters. Right-click on Qualcomm Atheros Qca61x4a wireless network adapter and click on Update Driver
  4. Install the new driver in compatibility mode

    Right-click on the installer package and choose properties Go to the compatibility tab Choose compatibility settings and install.
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How to Fix Error 1007

Error Code 1007 - What is it?

This is a typical system error.  This error means the requested operation cannot be performed in full-screen mode. It hampers your ability to run your desired program on Windows PC. It is displayed on computer screens in the following format:
"ERROR_FULLSCREEN_MODE" and/or as the hexadecimal value 0x3EF.”

Solution

Restoro box imageError Causes

The system error code 1007 can be triggered due to several reasons. This includes but is not limited to:
  • Windows registry damage or corruption
  • Device driver conflicts
  • Spyware or viral infection
  • Hardware malfunction
  • Software file damage or corruption
Unlike the blue screen of death error codes, this error is not fatal. But it may hamper your ability to run and work on your desired program. To avoid the inconvenience, it is advisable to fix it immediately.

Further Information and Manual Repair

Try these easy and effective do it yourself methods to repair the system error code 1007 on your PC:

Method 1 - Scan Your System for Viruses

If the underlying cause of error 1007 on your system is viral and spyware infection, then it is advisable to download a powerful antivirus and scan your entire PC. An antivirus not only detects but also removes all types of viruses including spyware, Trojans and adware. Once removed, try running your desired program again, if the program runs successfully, this means the error is resolved.

Method 2 - Update the Drivers

When the error code 1007 occurs due to driver conflict, then it is advisable to update the drivers. To do so simply use the driver update wizard from within Device Manager. The wizard will guide you through the entire driver update process, making it extremely simple for you to update the drivers in minutes.

Method 3 - Clean and Repair the Registry

You may experience the error 1077 because of registry damage or corruption. If this is the reason, then it is suggested you download Restoro. This is a user-friendly and multi-functional PC Fixer deployed with a powerful registry cleaner. It scans your entire system for registry related errors and issues, removes all unnecessary and obsolete files like cookies, junk files and bad registry entries, notorious for registry corruption. In addition to this, it also repairs the registry and damaged system files, thereby resolving the system error code 1007 immediately. Click here to download Restoro on your PC and fix system error code 1007 today!
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Hard drive shows wrong free space
If you are using your computer and you notice that Hard drive shows high space utilization even if you only have a few applications installed on your computer, then you’ve come to the right place as this post will guide you on what you can do to sort this problem. Upon noticing the odd state of your hard drive and you check the actual volume that’s occupied by the apps in your drive and you see that they are not really occupying a lot of space. This kind of issue could indicate that your hard drive is not showing the correct value for the free storage space of the drive-in your Windows 10 computer. This kind of problem could be passed off as a system bug, however, it could also be a serious problem. In fact, as you are aware, there are hidden folders and files in your computer that could be occupying space and since most of them are associated with system applications, you might not realize it unless you thoroughly check the folders.

The most common causes of the issue are as follows:

  1. The system information folder might be utilizing a lot of space. If you wonder where the information for the system restore points is stored, they are stored in the system information folder which in turn is stored in the drive as a hidden file.
  2. An issue with system maintenance could cause the problem.
  3. Malware or some other software might have created an undetectable hidden file.
  4. Space could be occupied by the trashbin folder.
  5. These hidden files could occupy significant space in the folder, thus slowing down the system and impacting its performance. If you face this issue, try our suggestions and see if they help you.
  6. Run ChkDsk
  7. Clear all Junk files
  8. Reduce the space occupied by the system restore points
  9. Run the System Maintenance troubleshooter

Option 1 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 2 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space: 
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the error.

Option 3 – Try to reduce the space occupied by the system restore points

In case you don’t know, system restore points actually occupy a significant space in your computer which is stored in the System Information folder. Thus, you need to check the size of this folder and unhide the folders and files and then click on the folder. The size of the folder should be displayed in the right pane of the window. To fix the storage space problem, you could delete all the old System Restore Points as well as Previous versions of files or you could also restrict the disk usage of the System Restore points.

Option 4 – Try to run the System Maintenance troubleshooter

The problem could also be caused by the System Maintenance and to fix it, you have to run the System Maintenance troubleshooter by following these steps:
  • In the Windows Search bar, type “control panel” and double click on Control Panel from the search results.
  • Next, go to this path: Control PanelAll Control Panel ItemsTroubleshootingSystem and Security.
  • After that, click on the System Maintenance troubleshooter to run it.
  • Once the process is completed, restart your computer.
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