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Troubleshooting Epic Games Launcher issues

If you are having trouble using the Epic Games Launcher, here are some troubleshooting steps that usually fix common problems.


Check the Epic Games server status

Check the Epic Games Server Status page to make sure all systems are operational. If the Epic Games Launcher is affected by an outage or system-wide issue, your issue may be fixed when the outage is resolved.


Clear your launcher’s webcache

Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

Windows

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. Restart your computer, and then relaunch the Epic Games Launcher.

Mac

  1. Exit the Epic Games Launcher.
  2. Open Finder.
  3. Click on Go then Go to Folder...
  4. Type ~/Library/Caches/com.epicgames.EpicGamesLauncher and press Enter.
  5. Drag the webcache folder to the Trash.
  6. Press control and click on Trash.
  7. Click on Empty Trash.
  8. Relaunch the Epic Games Launcher.

Run the launcher as an administrator

Running the launcher as an administrator elevates its permissions so it can avoid problems with downloading games, for example. Follow these steps to run the launcher as an administrator:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Run as Administrator.

Update graphics card drivers

Making sure the player is using the latest graphics card drivers may resolve the launcher crashing. Review this article for steps on how to do update their graphics drivers.


Reinstall the Epic Games Launcher

Note: The following process will remove all of your installed games.

On Windows: 

Run system file checker then reinstall the Epic Games Launcher.

  1. Close the Epic Games launcher by right-clicking the system tray icon in the bottom right corner and then clicking Exit.
  2. Click Start.
  3. Type "cmd", right-click Command Prompt, and then click Run as administrator.
  4. In the window that opens, type "sfc /scannow", and then press Enter. 
    This may take a little while.
  5. Restart your computer.
  6. Click Start.
  7. Type "Add or Remove Programs", and then press Enter.
  8. Select Epic Games Launcher from the list of programs.
  9. Click Uninstall.
  10. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

On Mac:

  1. Close the Epic Games Launcher.
  2. Verify there are no processes associated with the Epic Games Launcher by checking Activity Monitor.
  3. Open the Applications folder.
  4. Click and drag the Epic Games Launcher application to the Trash.
  5. Verify all the following directories no longer have any Epic Games Launcher folders or files:
    • ~/Library/Application Support
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Logs
    • ~/Library/Cookies
  6. Go to www.epicgames.com and click Get Epic Games in the top right corner to download the latest installer.

Launcher freezing on macOS 10.15.1 or earlier

If your launcher is freezing on macOS 10.15.1 or earlier, follow the steps above to reinstall the Epic Games Launcher on your Mac.


Verify system requirements

Make sure your computer meets the system requirements to run the Epic Games Launcher using this article here. The system requirements for the Epic Games Launcher are here.


Blinking Epic Games Launcher icon on the taskbar

If you can't start the Epic Games Launcher and see a blinking icon on your taskbar, use these steps to try and fix this:

  1. Right-click your Epic Games Launcher shortcut.
  2. Click Properties.
  3. Select Normal Window from the drop-down menu next to Run.
  4. Click the Compatibility tab.
  5. Uncheck any boxes, and then click Apply then OK.
  6. Click Start, then type "Graphics Settings" and press Enter.
  7. Select Classic app from the drop-down under Graphics performance preference.
  8. Click Browse.
  9. Navigate to the Epic Games Launcher installation directory.
    By default, this is C:/Program Files (x86)/Epic Games/Launcher/Portal/Binaries/Win64.
  10. Click the EpicGamesLauncher.exe file, and then click Add.
  11. Click Options.
  12. Select Power Saving.
  13. Click Save.
  14. Relaunch the Epic Games Launcher.

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Ways to lose your Facebook account to hackers
Facebook graphicsToday most people have Facebook accounts where they keep in touch with friends and family. But large Facebook network of users is also very interesting to another party as well, hackers. There are many ways hackers can steal your data via direct hacks, trickery, and social engineering in order to get your credentials, emails, and many other things using them to wreak further havoc. Once a hacker has needed information it is very difficult to minimize impact and all of your information could be compromised from a list of friends to credit card numbers. Keep on reading to learn how can you protect yourself against these attacks and learn about common practices that hackers use in order to steal your data.

Stealing Facebook data via email

A couple of years ago there was a lot of talk about not opening suspicious emails. Well, it still holds today. The difference is that today’s fake emails have become very difficult to differentiate from official ones since hackers put the effort into creating them copying fonts and layout, making them identical to original ones. So if emails look and feel like original ones how do you know if it is fake? Very simple, you do not click anything in it. If Facebook or for that matter any company wants to contact you they will do via their platform. Clicking inside a hacker's email will lead you probably to a fake Facebook website replica where you will have to type in your username and password providing an attacker with your login credentials, etc. If you receive this kind of mail where there are threats about terminating an account, missing payments, etc. it is always the best thing to go directly to Facebook and see if you have any kind of notifications there. Do not trust any emails that ask for account information, request money, or threaten to suspend your account.

Phishing attacks

As stated previously if you click on the link inside fake mail it will probably lead you to a website replica of the original. Although hackers can pretty much copy all things from an original website like layout, fonts, colors, etc. There is one thing that he cannot, web address. Take a good look into your browser address bar to see if there is a typo or anything strange in the address of a website. Also, make sure to check for the secure icon in the web address before signing in.

Fake Facebook buttons

If by any chance and for whatever reason, you end up on a fake Facebook site be vary careful about like and other buttons since buttons themselves behave and act like links inside your browser. IF when you click on like you get a prompt to sign in, it is almost 100% that you ended up on a phishing fake website.

Password brute force attack

Having complex and long passwords is a must. If your Facebook password is 12345 there is a very high chance that if a hacker wants he can easily guess it via trying out the most used and simple passwords via simple guessing. To avoid being hacked just for having poor passwords try to think of something longer, combine letters and numerical characters, place special characters inside it or just simply as the best solution use a password manager and create passwords with it.

Password grab outside Facebook

If you use the same password for multiple accounts which is a big no-no and you should not do it then hackers can use passwords from other services and login into your Facebook in order to steal data. Avoid these situations by having different passwords for different accounts or use a password manager to keep everything in order.

Hacking via key logger

Some time ago we have made an article which explained in detail everything you need to know about key loggers here: https://errortools.com/windows/how-to-know-if-you-have-keylogger-in-windows/ Anyway, this is a more advanced hacking technique in order for hackers to steal your data and it includes placing malicious applications into your system that records your keystrokes and sends them directly to hackers. Since this is an application best protection against this type of attack is to have a security suite installed and active on your PC or device you use to go to Facebook.

Connecting and surfing on an unsecured network

Using no password and unsecured WI FI or any other type of network is risky at least. You can have all protection installed on your device and have a strong password but hackers also logged in to the same network can track all outgoing stuff going through mentioned network leaving you again exposed to attacks. It is better to connect to your mobile operator network than on free WI FI, at least there is some level of security in your operator network while free WI FI is completely unsecured. Getting a virtual private network or VPN is also one thing you could think about for protection since almost all VPN services will encrypt your data thus providing you with a security layer even on unsecured Wi-FI.

Conclusion

Hacking and stealing have come a long way from their infant stages and in today’s world when we use a lot of gadgets and have plenty of online presence taking some steps for security is a must. I hope that you have found anything here informational and helpful so you can avoid getting your data compromised.
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