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Troubleshooting Error 1722

What is Error 1722?

Error 1722 is a type of Windows Installer error. Developed by Microsoft, Windows Installer is a software component used for the installation, maintenance, and removal of software on Windows systems.

This is basically an .MSI file that contains explicit instructions about installing and removing specific applications that are supported by this file for example JAVA and ArcGIS.

The error 1722 occurs when there is a problem with the Windows Installer package. And because of this the program supported by Windows Installer Package fails to set up and install.

This error message is displayed in the following format:

“Error 1722. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.”

Solution

Restoro box imageError Causes

You may encounter error 1722 due to multiple reasons such as:

  • Windows Installer Package corruption
  • Improper Windows Installer Package installation
  • Windows Script Hosting permission issues
  • Viral Infection

It is advisable to fix error 1722 to ensure the application supported by the Windows Installer Package that you are trying to set up on your PC, installs successfully.

Further Information and Manual Repair

To resolve Windows Installer Package error 1722 on your PC, try the methods given below:

Method 1

Sometimes the error 1722 may pop up if the Windows Installer Package is not installed properly. In such an event, it is advisable to uninstall Windows Installer Package and then reinstall it.

To do so, click on start, then control panel, program, and features and then choose the Add/Remove Program option to uninstall the Windows Installer Package on your system.

Once it is removed, click OK to save changes. Then reboot your PC. Now download the Installer package and reinstall. After the installation is complete, now try installing the application supported by the Installer package you wished to install.

However, first, it is suggested that you remove any traces of the failed application first. For example, if you previously received the error while installing Java, then remove all traces of failed Java installation.

Method 2

The alternative method is to change Window Script Hosting settings. To do this, go to the start menu, open Run and then type ‘Regedit’ in the command line and then press OK to continue. Check for either or both of the following registry keys

HKEY_CURRENT_USERSoftwareMicrosoftWindows Script HostSettingsEnabled

HKEY_LOCAL_MACHINESoftwareMicrosoftWindows Script HostSettingsEnabled

If either of these has a DWORD value of ‘0’, then scripting is disabled. Change the values to ‘1’ will enable scripting and resolve the issue.

Method 3

There can be two reasons for Windows Installer Package corruption, viruses or registry overloaded with bad entries and obsolete files.

If the error is triggered by viruses, then run an antivirus program to remove viruses and restore your PC. However, if the error is related to registry issues, then download Restoro.

This is an easy-to-use PC Fixer with a powerful registry cleaner. The registry cleaner wipes out all the obsolete files cluttering the registry and repairs the damaged and the corrupt important files thereby repairing all errors including error 1722 on your system.

Click here to download Restoro.

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Files: %PROGRAMFILES(x86)%4zUninstall MyImageConverter.dll %SystemDrive%\Users\wsierra\AppData\Roaming\Mozilla\Firefox\Profiles\pe3eufs0.default\extensionszffxtbr-bs@MyImageConverter_4z.com\content\MyImageConverter.exe %LOCALAPPDATA%\MyImageConverter_4z %PROGRAMFILES%\MyImageConverter_4z %UserProfile%\Local Settings\Application Data\amailnkkmeeoijlkjdgloiclaiifpojf %LOCALAPPDATA%\amailnkkmeeoijlkjdgloiclaiifpojf %ProgramFiles%\MyImageConverter %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\oeabadoffdnkmmecmhpknaklgmabippp %ProgramFiles(x86)%\MyImageConverter %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\ikgjglmlehllifdekcggaapkaplbdpje %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\ikgjglmlehllifdekcggaapkaplbdpje %UserProfile%\Local Settings\Application Data\MyImageConverterTooltab %LOCALAPPDATA%\MyImageConverterTooltab Registry: HKEY_CURRENT_USER\HKEY_CURRENT_USER\Software\ HKEY_CURRENT_USER\Software\AppDataLow\Software\MyImageConverter_4z HKEY_CURRENT_USER\Software\MyImageConverter_4z HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.DynamicBarButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.DynamicBarButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.FeedManager HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.HTMLPanel HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.HTMLPanel.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.MultipleButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.MultipleButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.PseudoTransparentPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.PseudoTransparentPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.Radio HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ScriptButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ScriptButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SettingsPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SettingsPlugin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncher HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncher.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncherSettings HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.SkinLauncherSettings.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ToolbarProtector HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.ToolbarProtector.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.UrlAlertButton HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.UrlAlertButton.1 HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.XMLSessionPlugin HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter_4z.XMLSessionPlugin.1 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 312F84FB-8970-4FD3-BDDB-7012EAC4AFC9 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 48586425-6BB7-4F51-8DC6-38C88E3EBB58 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\adldappccjhelkmbkpiibilgnnjakieg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\3d429207-4689-492d-a0e5-cdc5dfbb5005 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\66d59105-fe06-43a4-b292-eb0097e9eb74 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\9103c314-c4e2-4463-8934-b19bcb46236d HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\97cef41c-5055-474a-855a-892d4fe3e596 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\d375ee64-f893-498a-a0e9-0e9829c88c3d HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\MyImageConverterCrxSetup_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\MyImageConverterCrxSetup_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1f6f39c1-00a8-4752-a94c-d0ea92d978b6 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\38122a36-83b2-46b8-b39a-ec72a4614a07 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\5354d921-3f52-47c5-938d-77a2fb6defe7 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\71144427-1368-4D18-8DC9-2AE3CC4C4F83 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99e1f6fd-2e94-4cf6-8344-1ba63cd3bd9b HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\a86782d8-7b41-452f-a217-1854f72dba54 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ed345812-2722-4dca-9976-d01832db44ee HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MozillaPlugins\@MyImageConverter_4z.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\9103c314-c4e2-4463-8934-b19bcb46236d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\97cef41c-5055-474a-855a-892d4fe3e596 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\d375ee64-f893-498a-a0e9-0e9829c88c3d HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MyImageConverterCrxSetup_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\MyImageConverterCrxSetup_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\312f84fb-8970-4fd3-bddb-7012eac4afc9 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\c547c6c2-561b-4169-a2a5-20ba771ca93b HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\1f6f39c1-00a8-4752-a94c-d0ea92d978b6 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\71144427-1368-4D18-8DC9-2AE3CC4C4F83 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\99e1f6fd-2e94-4cf6-8344-1ba63cd3bd9b HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\a86782d8-7b41-452f-a217-1854f72dba54 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\ed345812-2722-4dca-9976-d01832db44ee HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@MyImageConverter_4z.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\VDC_is1 HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\adldappccjhelkmbkpiibilgnnjakieg HKEY_LOCAL_MACHINE\SOFTWARE\MyImageConverter HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MyImageConverter_4z HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter.ScriptHelper HKEY_LOCAL_MACHINE\SOFTWARE\Classes\MyImageConverter.ScriptHelper.1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\cf6e4b1c-dbde-457e-9cef-ab8ecac8a5e8 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MyImageConverter HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@MyImageConverter_ScriptHelper.com/Plugin HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter_4z Browser Plugin Loader HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: MyImageConverter_4z Browser Plugin Loader HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\MyImageConverter.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.dl.myway.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\MyImageConverter.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.MyImageConverter.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\free.MyImageConverter.com HKEY_LOCAL_MACHINE\HKEY_CURRENT_USER\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller
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Enable Windows Sandbox on Windows
One of the most common ways cybercriminals use to inject suspicious code into devices is by tricking users into installing a malicious program on a targeted device. Oblivious users are vulnerable to such tricks, which is why Microsoft has been working hard in the background to address this issue. Recently, Microsoft announced the availability of a sandboxed version of Windows 10 that runs inside Windows 10 in order to isolate suspected software to run inside it and protect the system from potential threats. This Windows Sandbox feature is a new feature that keeps your computer secure. It is a virtual disposable environment that you can enable. So if suspect any software of being malicious, you can run this software in an environment and ensure that it won’t interfere with any normal processes and would not jeopardize files on your computer. To simply put it, “Windows Sandbox is a new lightweight desktop environment tailored for safely running applications in isolation”. So if the Sandbox is closed, all the residual files, software, and other data are deleted permanently. To enable Windows Sandbox, refer to the instructions provided below. Step 1: You have to make sure that you are running either Windows 10 Enterprise Editions or Windows 10 Pro and that your computer is running build 18305 or newer. Step 2: After that, you have to enable Virtualization to let another instance of Windows 10 running in Sandbox mode. Step 3: Next, search for Windows Features on and off in the search box and then select the appropriate entry. Step 4: From the list, go to the mini window and check the Windows Sandbox and then click on OK. Step 5: Afterwards, in the Cortana Search box, search for “Windows Sandbox” and select the related entry to run it in an elevated window. Step 6: Then from your main computer (host), copy the executable file and paste it inside the Windows Sandbox environment. Step 7: Now run the executable file in the Sandbox environment and use it as you normally do. Step 8: Once you’re done, close the Windows Sandbox application and as mentioned, every data regarding the executable file and the temporary environment will be deleted. Step 9: And for the sake of safety, ensure that there are no modifications made to the host because of the executions in the Sandbox environment. You have the option to contact Microsoft for feedback related to Windows Sandbox. You can use the traditional Feedback Hub if you have any suggestions or any issues. Just fill in the appropriate details and select Windows Sandbox for the feature category under the Security and Privacy section. And if you have any issues related to the execution of and within Windows Sandbox, simply choose “Recreate my problem” then select Start capture to reproduce the issue, and once you’re done, select Stop capture.
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Software Licensing Service 0xC004F009 Error
A copy of Windows gets into a grace period when it is installed on a computer which means that you can use your Windows computer without any constraints on its feature. However, if you suddenly encounter an error code 0xC004F009 then this means that the grace period has already expired. In such cases, you will see the following error message on your screen:
“Error Code 0xC004F009, The Software Licensing Service reported that the grace period expired.”
One of the possible causes of this error is that it could be that the grace period has already expired way before the system was activated which is a result of which the system is in the Notifications state at this moment. The error code 0xC004F009 has something to do with MAK-enabled computers in an enterprise when it comes to Volume Licensing. One of the reasons that this error pops up is due to the possibility that the computer was not activated yet even when it was already connected to the Enterprise. Another most likely cause of the error is when the system was never connected with the Enterprise at all and the given grace period has expired before your computer system is activated. Whatever the real cause of this error, this post will guide you in fixing it. Just refer to the instructions given below to fix it.

Option 1 – Try activating Windows using the command-line tool

  • First, you need to obtain your MAK key from the IT administrator.
  • Once you have it, tap the Win + R keys on your keyboard and then type “cmd” in the field and hit Enter to open an elevated Command Prompt.
  • After that, type this command and hit Enter to install the product key or replace the existing one: Slmgr.vbs –ipk <your mak key>
  • Next, type another command and hit Enter: slmgr.vbs –ato
  • Once you’ve executed the given commands, Windows should be activated after it connects to Microsoft servers and then gives it some time and try to check if error code 0xC004F009 is now fixed or not.

Option 2 – Try activating Windows using your mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Option 3 – Try to prolong the grace period

On the other hand, it is also possible for you to prolong the grace period but you might have to get another genuine Windows key for that. Before you proceed, you need to create a System Restore point first afterwards, refer to the steps given below to increase the grace period of the Software Licensing Service on your Windows 10 computer.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field then hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionSetupOOBEmediabootinstall
  • Next, change the value of the “mediabootinstall” key to “0”.
  • Now open Command Prompt with admin privileges and then type this command and hit Enter: slmgr –rearm
  • The command you just entered will add another grace period to your system activation. After that, you have to obtain a new key and then activate Windows.

Option 4 – Try running the Windows 10 Activation Troubleshooter

You can also try to run the Windows 10 Activation troubleshooter to help resolve the error code 0xC004F009.
  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
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Fix Hello Errors 0x801c004d or 0x80070490
As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
  • 0x801c004d – Unable to enroll a device to use a PIN for login”
  • 0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
  • After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
  • Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
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Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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Fix Template_fields error in Microsoft Word
As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably. To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.

Option 1 – Disable the Add-ins

Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:
  • Open Microsoft Word and then click on File.
  • After that, select Options from the menu and then click on Add-ins.
  • From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
  • Now click on the Go button and wait for a couple of seconds for a new window to appear.
  • In the newly opened window, uncheck all the Add-ins and click on OK.
  • Restart Microsoft Word and check if the “Template_fields” error is now fixed or not.

Option 2 – Try starting Word in Safe Mode

You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.
  • First, start Microsoft Word in Safe Mode.
  • Next, tap and hold the Ctrl key on your keyboard and open the Word document.
  • After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
  • Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.

Option 3 – Try repairing Microsoft Office

If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.
  • Right-click on the Start Menu button and select Apps and Features.
  • Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
  • After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.
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