How to Fix Runtime Error 713

FileShareFanatic is a browser extension developed by Mindspark Inc. This extension offers users the ability to quickly access some of the most popular file-sharing websites. While this may sound tempting and useful at start, using this extension might prove more annoying then useful.

When installed FileShareFanatic hijacks your new tab page changing your default search engine to search.myway.com. Additionally it monitors user activity, recording visited websites, clicked links, viewed products, and whatever other information that can be used by the Ad network to display targeted Ads.

While browsing the internet with this extension you will notice an increase of ads on pages, especially in search results. This extension injects additional ads, sponsored links, and even displays pop-up ads in order to gain revenue.

FileShareFanatic has been marked as a Browser Hijacker by several top anti-virus scanners, and is scheduled for deletion.

About Browser Hijackers

Browser hijacking is considered the web’s constant danger that targets browsers. It is a kind of malicious software that modifies your internet browser’s configuration settings so that you are redirected to websites or pages that you had no intention of visiting. Browser hijackers can do more than simply modifying homepages. It redirects you to the sponsored sites and inserts advertisements on your browser which helps its developer generate earnings. It might appear naive, but most of these websites are not legitimate and will pose a major risk to your online safety. Browser hijackers can even let other vicious programs without your knowledge to further damage your PC.

Symptoms of browser hijack

There are numerous symptoms of browser hijacking: 1. you see unauthorized modifications to your internet browser’s homepage 2. you get re-directed to internet sites you never meant to visit 3. default online search engine is modified 4. discover new toolbars which you did not add 5. you observe lots of pop-ups on your screen 6. your web browser gets slow, buggy, and crashes frequently 7. Inability to navigate to certain sites, especially anti-malware as well as other security software webpages.

How they infect computers

Browser hijackers attack computers via malicious email attachments, downloaded infected documents, or by visiting infected internet sites. Many internet browser hijackings originate from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to browsers to give them extra features. A browser hijacker could also be installed as a part of freeware, demoware, shareware and pirated programs. Browser hijackers can interrupt the user’s web browsing experience significantly, track the websites visited by users and steal sensitive information, cause difficulty in connecting to the internet, and eventually create stability problems, making software programs and computer to crash.

Removal

The one thing you can try to get rid of a browser hijacker is to find the malware within the “Add or Remove Programs” list in the Microsoft Windows Control Panel. It may or may not be there. If it is, try to uninstall it. But, most hijacking codes aren’t very easy to eliminate manually, as they go deeper into your operating system. Besides, browser hijackers could modify the Computer registry so that it could be very hard to repair manually, especially when you’re not a very tech-savvy individual. You can choose automatic browser hijacker removal by just installing and running reliable anti-malware software. If you need to get rid of persistent browser hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware.

Find Out How To Install Safebytes Anti-Malware On An Infected PC

Malware can cause a lot of damage to your PC. Some malware types alter internet browser settings by including a proxy server or change the PC’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all of the sites, and thus unable to download or install the required security software to remove the infection. If you are reading this, you may have infected by a virus that prevents you from downloading a security program such as Safebytes Antimalware on your PC. There are some actions you can take to circumvent this issue.

Download the application in Safe Mode with Networking

If the virus is set to load immediately when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Since only the bare minimum programs and services launch in safe mode, there are hardly any reasons for conflicts to occur. To start your Windows XP, Vista or 7 computer in Safe Mode with Networking, please do as instructed below. 1) At power on, hit the F8 key before the Windows splash screen starts to load. This will bring up the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once this mode loads, you will have the internet. Now, utilize your browser to download and install Safebytes Anti-malware. 4) As soon as the application is installed, allow the scan run to eliminate viruses and other malware automatically.

Switch to an alternate internet browser

Web-based viruses can be environment-specific, aiming for a particular web browser or attacking specific versions of the browser. The best solution to avoid this problem is to opt for a browser that is known for their security measures. Firefox comprises built-in Phishing and Malware Protection to keep you safe online.

Run antivirus from a USB drive

Another option is to make a portable antivirus program onto your USB thumb drive. To run antivirus from a thumb drive, follow these simple steps: 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Select the drive letter of the USB drive as the place when the wizard asks you exactly where you would like to install the anti-virus. Follow the directions to finish the installation process. 5) Unplug the pen drive. Now you can utilize this portable antivirus on the affected computer. 6) Double-click the anti-malware program EXE file on the thumb drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

SafeBytes Anti-Malware Features

To protect your personal computer from many different internet-based threats, it’s important to install an anti-malware application on your computer system. However, with countless numbers of anti-malware companies in the marketplace, nowadays it is challenging to decide which one you should purchase for your PC. Some are good ones, some are decent, and some are simply just fake anti-malware applications that could harm your personal computer themselves! You should choose one that is trustworthy, practical and has a strong reputation for its malware source protection. On the list of strongly recommended software by industry analysts is SafeBytes Anti-Malware, the most dependable program for Windows computers. SafeBytes anti-malware is a powerful, very effective protection application made to help users of all levels of computer literacy in finding and eliminating malicious threats from their computer. Once you’ve installed this program, SafeBytes state-of-the-art protection system will ensure that absolutely no viruses or malware can seep through your PC.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. These are some of the highlighted features included in the software.

World-class AntiMalware Protection: Built on a greatly acclaimed anti-virus engine, this malware removal tool can identify and get rid of several obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus programs will miss. Real-time Threat Response: Malware programs attempting to get into the computer are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll examine your PC for suspicious activity at all times and its unrivaled firewall protects your computer from unauthorized access by the outside world. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to browse or known to be a phishing site. Lowest Memory/CPU Usage: SafeBytes is a lightweight tool. It consumes a really small amount of processing power as it operates in the background therefore you will not see any computer performance difficulties. 24/7 Guidance: SafeBytes provides 24/7 technical support, automatic maintenance and updates for best user experience. All in all, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Once you have downloaded and installed this software, you no longer need to worry about malware or any other security worries. So if you’re searching for the best anti-malware subscription for your Windows-based computer, we recommend SafeBytes Anti-Malware tool.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of FileShareFanatic manually instead of using an automated software tool, you may follow these measures: Proceed to the Windows Control Panel, click the “Add or Remove Programs” and there, choose the offending application to uninstall. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it via your web browser’s extension manager. You’ll probably also want to reset your browser. To be certain of complete removal, find the following registry entries on your computer and remove it or reset the values appropriately. Having said that, editing the registry can be a complicated job that only advanced users and professionals should try to fix it. Furthermore, some malware is capable of replicating or preventing removal. It is advisable that you carry out the removal process in Windows Safe Mode.

Windows 10 is by far the most personalized Windows so far, most of its personalization comes from him learning our habits on computers and setting future experiences taking them into account. One of these things that Windows likes to set for us is also the default printer. The default printer is set as one which is most used but sometimes we do not want that, we might like to use another printer as default despite Windows choosing one for us. Never worry, setting default printer is easy and this guide will take you to step by step journey of how you can do it in 5 min on your personal computer. Let us begin: First thing is to click on the windows icon on the bottom left and open start menu, from start menu click once on settings. When the settings window opens, choose DEVICES on it. Once the device window opens, click once on printers and scanners, and on the right window go to the bottom and uncheck Let windows manage my default printer. Unchecking that box will let Windows know that we do not wish anymore for him to set our default printers according to their use. Once the checkbox is clear go up to your printer list and click on the printer you wish to use as the default one. I will choose Microsoft Print to PDF as my default printer and click on it. Once the printer is clicked option menu will appear. When the option menu appears under the printer name, click on Manage which will take you to the printer management screen. When you are on the manage screen, click on the Set as default button, and you are done.

If you encounter an error message saying, “The ordinal xxx could not be located in the dynamic link library C:/Program Files (x86)/Microsoft VS Code Insiderscode – insiders.exe“ and you see a reference of a missing DLL file, then this indicates that the software is trying to locate the related DLL file, however, it is missing, hence the error. The error mentioned “Ordinal” which refers to the order of a number mathematically, e.g. 1st, 2nd, etc. And in this error message, the ordinal is referring to an Xth file of an XX.DLL file which is missing which is why you’re getting this kind of error. When you get this particular error, it means that your computer is missing the Microsoft Visual C++ Redistributable program. As per the error message, XXX is a number that in turn is the Ordinal. There is also another common error related to Ordinal which says, “The ordinal 12404 could not be located in the dynamic link library mfc90u.dl”. The error message could be referring to any DLL in the message. And since all these DLL files are part of the package, the error changes quite a bit as the Visual Studio looks for that DLL file. To fix this error, here are some suggestions that might be of help.

Option 1 – Try installing Microsoft Visual C++ Redistributable

As pointed out earlier, the error pops up when the Microsoft Visual C++ Redistributable program is missing on your computer. Thus, you need to download it from the official website of Microsoft. Once you’ve downloaded the Microsoft Visual C++ Feature Pack Redistributable Package, install it and then check if the error is now fixed.

Option 2 – Try to install OpenSSL

If you encounter the same error message but it points out that the LIBEAY32.DLL file is missing, then you have to install OpenSSL. In such a case, you will see the following error message:

“Ordinal not found. The Ordinal [Xxxx] could not be located in the Dynamic Link Library Libeay32.dll.”

 Make sure that when you install OpenSSL, you do it into the Windows system directory since the Libeay32.dll file is related to security.

Option 3 – Try to check Windows Updates

There are instances when Microsoft rolls out the framework and related updates via Windows Updates. It could be that an update related to DLL is still pending which is why you need to check Windows Updates. To do so, go to Settings > Update and Security and from there check if there is any pending update. If there is, you need to install that update and then restart your computer if needed.

As of late, a number of users reported experiencing a problem where their Windows 10 computers get stuck on Airplane mode for some unknown reason. According to the affected users, they were unable to turn off the Airplane mode which means that their computers are also not able to connect to the internet. One of the possible reasons why this kind of issue occurs is that there could be a bug with the airplane mode or it could also be the doing of faulty network drivers or physical switch that’s turned on, and so on. If you are one of the few users who experience the same issue, then read on as this post will guide you on what to do if your Windows 10 computer gets stuck on Airplane mode. There are a couple of suggestions you can check out to resolve the problem. You can try to check the status of the Radio Management service, flush the DNS cache or you could turn off the airplane mode via system settings. You could also update the network drivers or turn off the physical switch for airplane mode or make some adjustments in the Windows Registry. For more details, refer to each one of the suggestions provided below.

Option 1 – Try to check the Radio Management Service status

• First, tap the Win + R keys to open the Run dialog box and type “services.msc” in the field, and hit Enter to open the Windows Services Manager.
• Next, look for the Radio Management service and select Properties.
• From there, change its Startup type to Disabled and click on the Apply and OK buttons to save the changes made.
• Once done, restart your computer and check if you can now turn off the airplane mode.

Option 2 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:

• ipconfig/release
• ipconfig/renew
• ipconfig/flushdns

Option 3 – Try turning off the airplane mode via System settings

If flushing the DNS cache did not help in fixing the problem, then you might want to turn off airplane mode via system settings.

• In the Windows Search bar, type “airplane mode”.
• From the search results that appear, click on Airplane mode.
• After that, a window will appear where you have to turn off the toggle button for Airplane mode.

Option 4 – Try to update, rollback or reinstall the Network adapter drivers

The next thing you can do to resolve the problem is to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Look for the Broadcom Network Adapter and right-click on it, as well as other network adapters that have an exclamation icon, and update them all.
• Restart your PC and see if it helped in fixing the problem.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to roll back the very same drivers from their previous versions and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter drivers, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 5 – Try to turn off the physical switch for Airplane mode

If your computer has a physical switch to turn on or off the airplane mode, then you might want to check that switch if you have one. Chances are, it could be the reason why you’re unable to turn off Airplane mode on your computer.

Option 6 – Try to make some adjustments in the Registry

• Tap the Win + R keys to launch the Run utility.
• Then type “Regedit” in the field and hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESystemCurrentControlSetControlClass
• From there, edit the registry value of “RadioEnable” to “1”.
• Exit the Registry Editor once done, and restart your computer.

Computer viruses are malicious applications that have the ability to self replicate and spread over the system and various devices, just like viruses in organisms. We all know that computer viruses are bad and that you should avoid them however you can. So in this spirit, we are taking a deeper dive into what kind of viruses exist and how they function.

1. File-infecting Virus

A virus that attached itself to an executable program. It is also called a parasitic virus which typically infects files with .exe or .com extensions. Some file infectors can overwrite host files and others can damage your hard drive’s formatting.

2. Macro Virus

This type of virus is commonly found in programs such as Microsoft Word or Excel. These viruses are usually stored as part of a document and can spread when the files are transmitted to other computers, often through email attachments.

3. Browser Hijacker

This virus targets and alters your browser setting. It is often called a browser redirect virus because it redirects your browser to other malicious websites that you don’t have any intention of visiting. This virus can pose other threats such as changing the default home page of your browser.

4. Web Scripting Virus

A very sneaky virus that targets popular websites. What this virus does is overwrite code on a website and insert links that can install malicious software on your device. Web scripting viruses can steal your cookies and use the information to post on your behalf on the infected website.

5. Boot Sector Virus

These viruses are once common back when computers are booted from floppy disks. Today, these viruses are found distributed in forms of physical media such as external hard drives or USB. If the computer is infected with a boot sector virus, it automatically loads into the memory enabling control of your computer.

6. Polymorphic Virus

This virus has the capability to evade anti-virus programs since it can change codes every time an infected file is performed.

7. Resident Virus

A resident virus stores itself on your computer’s memory which allows it to infect files on your computer. This virus can interfere with your operating system leading to file and program corruption.

8. Multipartite Virus

A type of virus that is very infectious and can easily spread on your computer system. It can infect multiple parts of a system including memory, files, and boot sector which makes it difficult to contain.

If you suddenly find the Windows Recovery Environment not working and you see an error message saying, “Could not find the recovery environment”, then you’ve come to the right place as this post will guide you on how you can fix it. In times when you can’t boot into the Windows Recovery Environment, there could be several reasons behind it. However, have you ever wondered where exactly the Windows Recovery Environment is in your computer? Windows initially places the Windows RE Image file in the installation partition during Windows Setup so if you have installed Windows in the C drive, you can find the Windows RE at the C:/Windows/System32/Recovery or C:/Recovery folder. Keep in mind that this folder is hidden and later on, the system copies the image file into the recovery tools partition to make sure that one can boot into recovery if there are any issues with the drive partition. The “Could not find the recovery environment” error mostly occurs if the Windows Recovery Environment is disabled or if the “Winre.wim” file is corrupted. Thus, to fix this error, you need to refer to the given suggestions below.

Option 1 – Try to enable Windows Recovery Environment

• In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
• Next, type the “reagentc /info” command and tap Enter to execute it.
• After that, if the output states that Status is enabled, then you’re all set.
• Now type the “reagentc /enable” command and tap Enter to enable the Windows Recovery Environment. You will see a success message at the end signifying that Windows RE is available.

Option 2 – Try to fix the corrupted or missing “Winre.wim” file

If the Winre.wim file is either corrupted or missing, you need to get a new copy of this file from another computer where the Windows RE is working. Once you’re able to get a new copy of the Winre.wim file, you have to set the image path to a new location. For more details, refer to these steps:

• First, type “Powershell” in Windows Start Search and right-click on Windows PowerShell from the results, and select Run as administrator.
• Next, execute the given command below to change the path of the WIM file to the new location. Note that the steps should be used when the file path of the Windows Recovery Environment is different from the usual spot.

Reagentc /setreimage /path C:RecoveryWindowsRE

• As mentioned, if the file is corrupted, you just have to get a new copy from another PC but before you do that, make sure that the WINRE on that computer is disabled (just enable it later on) and then place it in the C:/Recovery path and then set its path again using the command given above and then verify its path by executing the following command.

reagentc /info command

Note: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.

Option 3 – Try checking and fixing the WinRE Reference in the Windows Boot Loader

The Windows Boot Loader is the one that determines if it has to load the Windows Recovery Environment. It could be that the boot loader is pointing to an incorrect location which is why you’re getting the error. To resolve it, you have to check and fix the WinRE Reference in the boot loader. How? Follow these steps:

• In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
• After that, execute the “bcdedit /enum all” command.
• Next, look for an entry in the Windows Boot Loader identifier set as Current and look for “recoverysequence” in that section and take note of the GUID.
• Ensure that the device and the osdevice items show the path for the Winre.wim file and that they are the same. If not, you need to point the current identifier to the one which has the same.
• Once you’ve found the new GUID, execute this command: bcdedit /set {current} recoverysequence {GUID_which_has_same_path_of_device_and_device}
• Now check if the error in the Recovery Environment is fixed or not.

Option 4 – Try creating a Recovery Media

You could also try creating a Recovery Media to resolve the error in the Windows RE. All you have to do is download the Windows 10 ISO file using the Media Creation tool and then create a recovery drive. Once you’re done, check if it fixes the problem or not.

Stop Running This Script Error - What is it?

"Stop Running This Script" Error is a Windows Internet Explorer error message that is displayed in the following format with a yes and a no button:

Stop running this script?

A Script on this page is causing your web browser to run slowly.  If it continues to run, your computer might become unresponsive. This occurs when some scripts take an excessive amount of time to run. To be precise, there are some websites that use JavaScript, JQuery, and Active X scripts to run. These scripts are notorious for taking too much time to run. So, if you use the Internet Explorer as your web browser, then by default if the website takes a long time to load, the ‘Stop running this script error will be triggered. Other than this, if you are scripting an Active X control on the web page to transfer a very heavy file or run a huge database query, this may cause delays and lead to the error display. However, if you use Firefox, then the ‘Stop running this script error code will be promoted as ‘Unresponsive Script’ error.

Solution

Error Causes

The ‘Stop running this script error code’ is triggered due to multiple reasons. These include:

• Webpage programming errors
• Running a pop-up killer
• Spyware and viral infection
• Active X control errors

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve Internet Explorer’s ‘stop running this script error’ on your PC:

1. Change the Internet Explorer Settings

This can be done by opening Internet Explorer and in the top menu, click on Tools, and then go to Internet Options. Now click on the Advanced Tab option. Locate where it says ‘Disable Script Debugging’. Once you find it uncheck the box beside it. Now close the browser and restart your PC. Access the same website on your IE web browser and see if the website opens. If it does, then the error is resolved. However, if it doesn’t, then you the underlying causes for the stop running this script error message could either be spyware or ActiveX control error.

2. Download Restoro

Whether the error occurs due to spyware invasion of Active X control error, it is advisable to download Restoro on your PC. This is a next-generation, innovative, and multi-functional PC repair tool that has several powerful utilities deployed together in one program. Plus you don’t have to get into the technicalities of resolving Active X control issues. Restoro is safe, bug-free, and efficient. It has a user-friendly interface and simple navigation which makes it quite easy for all levels of users to operate. It is compatible with all Windows versions including Windows 7, 8, XP, Vista, 8.1, and 10. This PC repair tool is a one-stop solution for all your script error repair needs. It includes the following utilities: a registry cleaner, a system stability detector, and an ActiveX control error scanner. It simultaneously scans for ActiveX control errors too. So, if the IE script error is triggered by ActiveX control issues, it resolves them too. To fix the ‘stop running this script’ error code on your PC, click here to download Restoro

One of the most common Blue Screen of Death errors you can encounter on your Windows 10 computer is the Tcpip.sys Blue Screen error. The Tcpip.sys file is a driver file that is associated with the Transmission Control Protocol over Internet Protocol. When you see this kind of BSOD error, you may see any of the following error descriptions:

• IRQL_NOT_LESS_EQUAL
• KMODE_EXCEPTION_NOT_HANDLED
• PAGE_FAULT_IN_NONPAGED_AREA

Whichever error description you got, you need to do use the following instructions below as a reference to obliterate the Tcpip.sys Blue Screen error.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Tcpip.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try resetting TCP/IP

In case you didn’t notice, the Tcpip.sys file is associated with the TCP/IP protocols in your computer system which is why resetting TCP/IP can help in resolving the Tcpip.sys Blue Screen of Death error especially when the TCP/IP has been modified.

• First, you need to type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option to open Command Prompt.
• After that, type the following command in the elevated cmd window and hit Enter:

netsh int ip reset

• Now reboot your computer after the command has been executed and check if it helped to fix the Blue Screen error.

Option 3 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 4 – Try to update the Network drivers

You might also want to try updating all your network drivers in order to fix the Tcpip.sys Blue Screen error. To do so, here’s what you have to do:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 5 – Try to disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’ve encountered the error when trying to browse the internet.

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

• Go to Settings > Network & Internet > Status > Change adapter options.
• From there, right-click on the network and select Properties.
• Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
• Then click on Properties and click Advanced.
• After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

• Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and select “Uninstall device”.
• Restart your PC.