Removing old drivers from Windows 10

Random freezing in a Windows in the middle of work can be a very frustrating experience and can even cost us the loss of work. From time delays to sometimes complete crashes this behavior is something that every PC user wants to avoid or at least have very little of. In this article, we will cover solutions on what to do and how to fix the random freezing of computers.

1. Run a virus scan on your computer.

   Viruses and other malware can cause freezes and other issues in your computer, run a complete system scan for any kind of viruses and malware and if needed remove them.

2. Uninstall applications that you are not using

   Besides taking your hard drive space some applications can have and require to have some services always running on your computer which can cause some issues, if an application is not needed and it is not used, removing it might solve freezing issues.

3. Increase RAM memory

   Sometimes the problem with freezing is not a software issue, having less RAM memory than the application requires can cause the application not to work properly and it can cause freezing of the entire system since precious RAM can not be allocated to the required application.

4. Run system checker

   Corrupted Windows system files can cause freezing of the entire system, to fix this, start the command prompt in administrator mode and type sfc /scannow

5. Keep running applications to a minimum

   Having too many applications running in the background can drain system resources and can cause system freezes because of lack of memory. Close applications that are running in the background and keep them minimal.

6. Delete files and folders which you are not using

   Having many files and/or folders on the hard drive can cause a lot of system resources to be wasted, from indexing size to less free space for caching. If you have files that you no longer need, removing them will free up space and can increase performance and introduce the stability.

7. Run memory check

   Memory issues could lead to system freezing. When an application needs to write or read to a corrupted memory cluster, freezing will occur since it can not. To check memory bring up run dialog and type in ti mdsched.exe, click on restart now and let the memory test finish.

8. Update all drivers

   Hardware issues can cause freezing of applications and having the latest drivers can make a world of difference. Make sure that you have all device drivers to the latest versions.

9. Optimize Disk drives and check for errors

   Windows 10 has built-in tools to check hard drives for errors and to optimize them, use them in order to see if this issue is causing freezes.

10. Clean your registry

    A Clean registry is a happy registry and Windows is appreciating it. Make sure that you do not have any keys which you do not need in the registry and that long-forgotten application trails are deleted for good.

11. Upgrade SSD firmware

    Like updating drivers, updating firmware is also important, and having the latest firmware for your SSD can help a lot, newer firmware can eliminate freezing if the issue was in Windows not using SSD properly.

12. Update BIOS

    Like updating SSD firmware can help so it can update Firmware on your BIOS. Make sure that you have the latest firmware version and freezing can go away if that was the issue.

If you are trying to copy a folder or a file but encountered an error that says, “An unexpected error is keeping you from copying the folder. If you continue to receive this error, you can use the error code to search for help with this problem”, read on as this post will guide you on how you can fix this error. This kind of error is a CHKDSK error. It is the “Volume is dirty” error message with error code 0x80071AC3 which indicates that the CHKDSK operation on your computer did not go through due to some corrupted sector of your hard drive, data corruption, corrupted system files, malware infection, as well as improper installation of an application that left some residual folders and files and many more. To fix the Error 0x80071AC3, here are some potential fixes you can check out to resolve it:

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk /r /f <PARTITION LETTER>
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to check if a particular volume is dirty and exclude it

The next thing you can do to fix the problem is to check if the particular volume is dirty and exclude it. To do so, follow these steps:

• In the Start Search, type “command prompt” in the field and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, execute this command: fsutil dirty query <PARTITION LETTER>
• After that, you will see either of the following results of the command you just executed:
  • “Volume <PARTITION LETTER> is dirty”
  • “Volume <PARTITION LETTER> is not dirty”
• If you see the “Volume <PARTITION LETTER> is dirty” message, then you can just skip checking the drive for errors by executing this command: CHKNTFS /X <PARTITION LETTER>

Option 3 – Try to format the destination drive

If the first two options above didn’t work, then you might want to try formatting the drive can also help you resolve the error. To format it, follow these steps:

• To get started formatting your drive, tap the Win + E keys and then go to the access page of the drive.
• Next, right-click on the drive and select Format.
• After that, uncheck the “Quick Format” option and then format your drive properly.
• Now once the formatting process is finished, unplug the drive and plug it back in afterward.
• Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
• After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
• From there, right-click on the drive volume and select initialize disk.
• Next, select the correct partition type and proceed.

If you would like your computer to be discoverable on your network and use print and file sharing you will have to change your network profile on your computer from public to private.

Follow the provided guide step by step to change your network profile setting:

Switch to private profile in Windows 10

Locate the Wi-Fi icon in your system tray and click on it. Click on properties on your WI-FI network to open the network menu. Inside the menu in the Network profile section enable the Private option.

Your changes will be automatically saved.

Switch profile to private in Windows 11

Find the WI-FI icon in the system tray and right-click on it, then choose Network and Internet Settings. Network & Internet page with open, find your network name at the top and select properties.

On the WI-FI page, in the Network Profile Type section choose Private. As in Windows 10, your changes will be automatically charged, and you can start using them immediately.

Another way around

If you want to switch back to a public profile follow provided steps but disable the private option.

If your Microsoft Edge browser and Windows Store apps are now unable to connect to the internet after you have just installed the newly released Windows 10 v1809 October 2018 update, then this post might help. As you know, Microsoft has made a change recently and because of this, some users are getting the “Hmm, we can’t reach this page” error when they try to open Microsoft Edge as well as other pre-installed apps like News, Mail, and so on. Aside from that, you also won’t be able to connect the Microsoft Store apps to the internet. What’s strange is that you can connect to the internet using other programs like Google Chrome, Internet Explorer, and many more. Apart from checking your internet connection, there are other things you can to resolve the problem. If your Windows Store apps are not able to connect to the internet and you’re only getting the Error 80072EFD, then you might have to enable IPv6 as the new Windows 10 v1809 requires IPv6 to be enabled so that you can use the UWP apps. And so you have to enable IPv6 in the network card along with IPv4. To do so, follow the steps below. Step 1: Tap the Win + R keys to open the Run dialog box. Step 2: After that, type “ncpa.cpl” and hit Enter or click OK to open Network Connections. From there, you will see your currently connected network profile. Step 3: Right-click on your network profile and select Properties and then go to the Networking tab and look for the “Internet Protocol Version 6 (TCP/IPv6)” and select its corresponding checkbox. Step 4: Now click the OK button to save the changes made and restart your computer.

What is Solimba?

Solimba is a bundled executable program. It was created to be launched as a promotional tool to get advertisements loaded on a user’s system, upon installation. As a bundle, Solimba offers installation of various programs, with the objective of promoting various products and services. It utilizes unethical techniques, as in the case with adware tactics to influence or for want of a better word, hijack an Internet Browser to affect a website’s result on a search results page. In this assessment, Solimba distributed ads on Internet Explorer, Chrome, and Mozilla browsers, by hijacking various Internet Browsers to change the user's experience. (Images are shown below) Technical details about Solimba PUP include:

Digital Signature:  POPELER SYSTEM, S.L. Entry Point:   0x0000C1DC

Assessment of Solimba Potentially Unwanted Program

Solimba PUP is all about the ads. Once this executable is installed, it penetrates your computer system and sends ads all over your Internet Browser – Chrome, Internet Explorer, Mozilla Firefox, and the likes. For this assessment of Solimba.exe PUP, two installations were carried through. In layman's terms, I actually installed Solimba on two occasions to decipher the true nature of the PUP. It was shocking to find that both installations revealed different bundled programs and advertisements. In the first instance (as shown below), Solimba proved more aggressive in featuring ads for revenue advancements.

 Solimba employed aggressive advertising techniques

It’s important to note that hijacked results resulting from the installation of Solimba. This affected the results of the website on the Internet browser to boost its ranking, even without the use of a search engine. The advertisement displayed on the Internet Explorer search page routes the user to a software installation website. The utility tool in question was a “Windows 8.1 PC Repair” tool used to identify threats present on the Windows 8.1 OS. The advertisement displayed on the Chrome Browser search page routes the user to a health and beauty magazine website. This site advocates health and beauty, especially issues concerning weight loss. Several ads were visible on-site, displaying products to assist people in losing weight. During my installation of Solimba, the installation wizard underscored that four programs would be downloaded. These programs included N8Fanclub.com_KinoniRemoteDesktop, Lolliscan, PaceItUp, and SearchProtect. Interestingly, only two programs from the list were apparent or obvious. An N8Fanclub.com_KinoniRemoteDesktop file was made on the Desktop and SearchProtect was seen in “All Programs”, along with files stored on the computer’s Local Drive. The other programs that were “supposedly” installed remained concealed. A test was done to determine whether these were counted as extensions or add-ons to the varying web browsers but nothing was found on any of the tested browsers – Google Chrome, Internet Explorer, and Mozilla Firefox.

Description of 4 Installed Files

N8Fanclub.com_KinoniRemoteDesktop

When this file was initially found on the Desktop, a rootkit came to mind. A rootkit was used as a means to an end. Whoever was on the receiving end of this unwanted file would be able to connect to an infiltrated system without the knowledge of the user. After running the file to determine its behavior, nothing much happened. A message appeared indicating that the software couldn’t execute on the computer. That was pretty tricky since, to begin with, I didn’t place that specific file on the desktop but it came along with the territory and so I had to accept it. Further research online into N8Fanclub.com_KinoniRemoteDesktop proved very rewarding. A search of the entire file name was not able to do the trick so I had to do research on both terms separately. After landing on N8Fanclub.com, I was nicely asked to disable my adblocker. There seemed nothing harmful about the site. However, due to the fact that it was not what I initially installed, the program was an unwanted program. That’s exactly what Solimba does. It installs several other programs that were not requested by the user in an attempt to make money from advertising. The mere fact that this program got installed meant that it was to promote an online service.

KinoniRemoteDesktop

was a separate program. It was combined with N8Fanclub as a way to allow users to use their PC computer “as if they were sitting in front of it.” A user would be able to make use of a full web browser, watch Flash videos, play games, and even use office applications. This would be done from the user’s Nokia device. This is an advertisement at its best.

Lolliscan

This program did not allow me to see much since it didn’t leave a physical trace behind. However, during the installation, Lolliscan was listed as one of the four programs that would be installed. Overall, Lolliscan supposedly should be able to save people money since this form of the ad focuses on showing coupons when visiting sites such as Amazon. While this seems like a good deal, this ad will invade your personal space and distribute pop-ups at the most inopportune times.

PaceItUp

As the name states, PaceItUp is software added to a browser with the intent to speed your computer. Quite the contrary, PaceItUp does the total opposite since it installs bundled programs that slow down a computer system. PaceItUp is also known for displaying ads and tracking what the user does on his/her computer system.

SearchProtect

It’s known for hijacking your computer’s homepage. In fact, this addition is very stubborn and often possesses a challenge when a request to uninstall is made.

Further Information on Solimba

The second installation of Solimba also had its own dose of bundles to display. In comparison to the first installation, two programs from the bundle were different while two remained the same. two additional programs were installed along with the second installation of this bundle. These were dubbed Optimizer Pro and GamesDesktop. SearchProtect and N8Fanclub.com_KinoniRemoteDesktop remained triumphant and unbeatable. They were repeated within the installation. To completely remove Solimba from your computer, click here to download and install Spyhunter.

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Error Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

• Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
• Step Two: Click on the “Activation” option.
• Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
• Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

• Step One: On your mobile device, open up the search box from the taskbar.
• Step Two: In the search box, enter the phrase “SLUI 04.”
• Step Three: Select the “SLUI 04” option that appears.
• Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.

If you suddenly encounter the DRIVER_CORRUPTED_EXPOOL Blue Screen of Death error when using your computer, then there might be some issues with the device drivers on your Windows 10 computer. This kind of BSOD error can occur at any point while you are using your PC. Its main cause is due to some error in the System Pool where a driver becomes incompatible with the operating system or when the configuration files get corrupted for some reason. If you are one of the users who are currently inconvenienced by the DRIVER_CORRUPTED_EXPOOL error, worry not, as this post will give you some potential fixes that might help resolve the problem.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the DRIVER_CORRUPTED_EXPOOL Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_CORRUPTED_EXPOOL error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER_CORRUPTED_EXPOOL Blue Screen error occurs. To fix that, you have to update your device drivers.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if the BSOD error is fixed or not.

Option 4 – Uninstall any faulty device drivers

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
• From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
• And then right-click on each one of them and click on Uninstall.
• Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version in your computer.
• Now restart your computer to apply the changes made.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

It is officially confirmed, Windows 11 release date is October 5^th. Windows 11 will be released as a free upgrade to all registered Windows 10 users that have supported hardware for it. The rest of the users will be able to install it via ISO file as a clean installation if their computer supports Windows 10 hardware requirements. The official price for the license for Windows 11 has not yet been set but I assume after release it will be set. Priority for W11 will have users who are upgrading from W10 as stated by Microsoft. Also, it was officially confirmed that Android apps will not be running natively in this first release of Windows 11, that feature will come in a future update, official statement below:

"We look forward to continuing our journey to bring Android apps to Windows 11 and the Microsoft Store through our collaboration with Amazon and Intel; this will start with a preview for Windows Insiders over the coming months,"

The rest of the features will be all included inside Windows 11 on launch.

In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
• From there, look for the following drivers:
  • ATA Channel 0.
  • ATA Channel 1.
  • Standard Dual Channel PCI IDE Controller.
• Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
• After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
• Right-click on each one of these DWORD values and select Delete.
• Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:

• Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
• After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
• From there, right-click on “ATAPI” and select New > Key.
• After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
• Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
• Click OK and restart your computer to apply the changes made successfully.

What is BitCoinMiner Malware?

BitCoinMiner is a Malware created with the intent to force computer systems to generate crypto-currency, namely Bitcoin. This is done without the consent and knowledge of a computer/system holder. This unwanted file bears no digital signature or publisher since the creators of such a heinous invention do not wish to be known. Technical details about BitCoinMiner Malware include:

Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of BitCoinMiner Malware

After installation of the BitCoinMiner Malware, there were no visible signs of an infection or program files installed. However, based on research, BitcoinMiner Malware utilizes the CPU’s resources (est. to be about 50%). Computer users have reported that they recognized an unknown process utilizing the majority of their processing space. the bitcoin miner is used by the creators to penetrate a user’s system, in effect coercing each infected system to mine Bitcoins covertly. After years of mining, a user might discern that their computer is moving slouchy and may even encounter various forms of BSODs.   After Bitcoins have been mined in the infiltrated system, the cyber currency is then returned/ sent to the creator of the malware. This venture is a sly and deceptive way to earn Bitcoins since the currency is gaining much popularity.

Further Information on BitCoinMiner

BitCoinMiner works covertly. There are no obvious traces of this program running on a computer system. However, once a computer system is infiltrated, the computer user will realize that their CPU resources are strangely being used up, even while the computer idles. Another expression of BitCoinMiner is the addition of cookies of various sorts to a computer system. These include:

• Tracking cookies
• Advert (Adware) cookies
• Casale Media (Spyware) cookies
• Atwola (Spyware) cookies
• Adtech (Spyware) cookies

Once BitCoinMiner is present on a computer system, it can potentially slow it down and also create back doors as a means to install other unwanted and harmful programs. To completely remove BitCoinMiner Malware from your computer, click here to download and install Spyhunter.