How To Fix The "Referenced Memory At" Error Code

Code 33 - What is it?

Code 33 is a typical Device Manager error. This error code occurs when Windows is unable to start a device that you are trying to use on your PC. The error code 33 is usually displayed in the following format:

“Windows cannot determine which resources are required for this device. Code 33”

Solution

Error Causes

Error code 33 may be triggered due to two reasons. One reason can be the translator's failure to find the correct resource for the device driver.

And since this error code is associated with the Device Manager, another reason can be an outdated or corrupted device driver. In most cases, the underlying problem for Device Manager error code is outdated/corrupted drivers.

The good news is that Device Manager error code 33 is not detrimental. However, if the error is not resolved timely, it can lower the functionality and the performance of your PC. You may not be able to use the hardware device.

Further Information and Manual Repair

To resolve code 33, you don’t need to be technically sound or hire a professional computer programmer. Just like any other Device Manager error code, code 33 is also easy to repair.

To help you fix this issue on your system, below are some of the best, easy, and effective DIY solutions.

Method 1 - Configure Hardware Device

Properly configure the problematic hardware device to fix error code 33. It is important to understand that when you install a device that is not plug-and-play, the resource settings are not configured automatically.

This means for such devices you will have to perform device configuration manually.

For device configuration, here’s what you should do:

1. Go to the start menu
2. Click Control Panel, then click Performance and Maintenance, and then System
3. Now on the hardware tab, click on Device Manager and then double click the device you wish to configure
4. Click the resources tab and then click on the check box next to the Use Automatic Setting
5. After that click, the ‘Setting Based On’ and then click the hardware configuration you wish to change
6. Press the ‘Resource Type’ you will like to configure in the ‘Resource Settings’ box
7. Now go to the Change Settings tab and type a new value for the Resource Type

Method 2 - Update the Problematic Drivers

Code 33 can also be generated due to driver problems. In such a scenario, it is recommended to update the outdated or corrupted drivers.

Identifying all problematic drivers and updating them individually can be frustrating and time-consuming. Therefore to save time and avoid the hassle involved in updating drivers manually, it is advisable to download DriverFIX.

Method 3 - Download DriverFIX to Update Drivers Automatically

DriverFIX is a next-generation and user-friendly program compatible with all Windows versions.

This software is exclusively designed to repair and resolve device driver-related problems and error codes.

Once installed, its intelligent and intuitive programming system detects all outdated, corrupted, and misconfigured device drivers on your PC. It automatically updates all the problematic drivers in a few seconds. It makes sure that the driver versions are the latest and compatible with your operating system.

Furthermore, it also ensures that drivers are continuously updated whenever new versions are available. So, you don’t have to worry about keeping device drivers up to date.

Click here to download DriverFIX to resolve Device Manager error code 33 today!

In case you don’t know, Driver Verifier is a built-in utility in the Windows 10 operating system. It is the one that ensures the integrity of all the drivers in the system. It can detect any suspicious behaviors of the drivers and if it finds the driver signature of some suspicious activity during runtime, it stops the suspected action by triggering a BSOD or Blue Screen of Death error and one of these Stop errors is the DRIVER_VERIFIER_DMA_VIOLATION error. When you encounter such an error, you will see the following message on your screen:

“Your PC ran into a problem that it couldn’t handle, and now it needs to restart. If you’d like to know more, you can search online later for this error: DRIVER_VERIFIER_DMA_VIOLATION”

There are several ways you can fix this error. You can try to disable the Driver Verifier or run the Hardware troubleshooter. You could also try to update, roll back or uninstall the drivers on your computer. For more details, refer to each one of the options provided below.

Option 1 – Try to disable the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_VERIFIER_DMA_VIOLATION. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Note: You could also run the Hardware and Devices troubleshooter as it could also help in fixing the DRIVER_VERIFIER_DMA_VIOLATION error.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Disk cleanup is part of Windows 10 tools and it is essential in keeping your computer up and running in optimal settings and to free so much needed space as well as remove temporary files that can accumulate over time. Using disk cleanup from time to time is recommended and a very useful habit that will save you some headaches and optimize your computer running time, speed up boot sequence, etc. Think of it like cleaning up your desk, from time to time it can get too overwhelmed with junk and non-important things and if you are keeping it tidy all the time each time you need to find something it will be much faster and easier, same goes with computers, so if you do not have it, try to develop a habit that once per month you start disk clean up and remove trash from your hard drive. In order to do so, press ⊞ WINDOWS + E to bring File Explorer up Once File Explorer is up and running right-click on the hard drive you wish to run disk cleanup on and click on properties. Properties Windows will open on the general tab, on that tab you have disk cleanup on the lower right part of properties, click on it. Wait for Windows to gather information about your hard drive and files on it. After it is finished you will be greeted with the next screen: Here you can thick and mark which items you would like to get rid of and which ones you would like to keep. Note that you can freely tick all of them and remove them since removing these files will not break WIndows in any way. make your choices and click on ok. You can also click on Clean up system files to run system files cleaner and get rid of junk there, you will not be able to choose any options there, Windows will alone clean up what is not needed. After disk cleanup is finished least thing you will have is more free disk space, but like mentioned, keeping your Windows and computer healthy goes a long way in its usability, speed, and performance.

As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.

• First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
• After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
• You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.
• Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Windows 11 will bring some old applications in new looks and some will get additional features as well. One of the old apps that will get new stuff is a calculator. The calculator was always a way to go application for quick calculations but Microsoft aims to expand on that and make the calculator a little more useful. The first thing that you will notice is the calculator look, the calculator has now an application theme setting that allows you to change the look of the application. It comes in standard and professional mode as usual but this time calculator will come with features that will enable it to handle some programming and engineering tasks. The new calculator features a full graphing mode that lets you visually analyze a graph to identify key features. It also packs a deep converter that can switch between more than 100 units and currencies.

Other Windows 11 apps

A new snipping tool will be delivered with this latest update as well packed with new functionality. We have covered new features of the snipping tool in another article, if you are interested you can find the article here: https://errortools.com/windows/new-snipping-tool-redesigned-in-windows-11/ Mail and Calendar apps will also get a redesign, sadly all redesign that they will include will be of visual nature to fit in the overall Windows 11 theme, functionality will remain the same.

Error 0x80070003 - What is it?

Error 0x80070003 is a type of Windows file backup and restore error code. This error occurs when you copy files or try to create backup and restore files and folders by using Windows Backup and Restore. This error stops you from using browse for files or folders. It hampers your ability to browse and restore files in the File Restore Wizard on your PC.

Solution

Error Causes

Error 0x80070003 may occur due to numerous reasons such as:

• Registry files are corrupted and damaged
• Missing directories
• Boot sector corrupted
• Outdated drivers
• Faulty software installation
• Malware infection
• Improper maintenance and incomplete installation

Further Information and Manual Repair

Here are some manual and easy do-it-yourself methods that you can try at home and resolve the issue on your own and save hundreds of dollars that you would be otherwise spending to hire a professional for the job.

Method 1 - Use Search Functionality in the File Restore Wizard to restore files

To work out and resolve error 0x80070003 on your system simply use the search functionality in the File Restore Wizard to locate and restore the files. This can be done by going to the start menu and then click on search. Now enter the keywords in the search for box and then click search again. Click to select the files that you want to restore from the list and then click OK. This will help you restore the files and resolve the issue.

Method 2 - Recreate the Missing Directory

If the re-parse point is deleted, then you will have to recreate the missing directory. The deletion of the re-parse point can be identified if the error code is displayed in this format ‘Filename: C:\Myfolder\11111.txt, Error: the system cannot find the path specified (0x80070003)’. To resolve, simply follow the path that is pointed out in the error and create the corresponding folder. Create the folder Myfolder in Drive C. Then try the restore operation again. Now click to clear the Restore the files to their original subfolders check box and then run the File Restore Wizard. This is most likely going to resolve the issue.

Method 3 - Scan for Viruses

Sometimes error 0x80070003 may occur due to malware. This stops you from creating file backup and restore files. If this is the cause then simply download and run an antivirus to remove malware programs on your PC.

Method 4 - Clean and Repair the Corrupted Registry

Error 0x80070003 can be triggered due to registry corruption. If this is the cause then simply download Restoro. This is a user-friendly and powerful multi-functional PC Fixer integrated with a registry cleaner. The registry cleaner scans for all registry-related errors, wipe out all unnecessary and junk files, and also cleans and repairs the damaged registry in seconds. Click here to download Restoro and resolve error 0x80070003 today!

Installing or updating Google Chrome does not always go smoothly as there are times when it also encounters some errors like the error code 0x80072EE7. This kind of error in Chrome is most likely caused by the Windows Firewall or third-party Firewall (if you’re using one) that blocks the installation or update process. Aside from this known culprit, there are also other factors to consider such as corrupted or incompatible installation files or it could also be caused by some issue with your internet connection. If you face this kind of problem when installing or updating Chrome, you will see the following error message on your screen:

“An error occurred while checking for updates: Unable to connect to the Internet. If you use a firewall, please whitelist GoogleUpdate.exe. (error code 7: 0x80072EE7 — system level).”

Whatever the cause of this error is, you need to use the options prepared below to fix it.

Option 1 – Whitelist the “googleupdate.exe” in Firewall

If the issue is really caused by the Firewall, you need to whitelist the googleupdate.exe program to fix the error. To do that, follow these steps:

• Tap the Win + E keys to open the File Explorer.
• Next, copy and paste the following location in the address bar and tap Enter to go there.

Control Panel/All Control Panel Items/Windows Defender Firewall/Allowed apps

• After that, click on the Change Settings button, and from the given list, look for Google Chrome.
• Now check both Private and Public connections for it and then click on OK and see if it fixes the error or not.

Option 2 – Disable the proxy server for LAN

If the problem has something to do with your internet connection, then you can try disabling the proxy server for LAN and see if that helps.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Check your VPN

If you are using a VPN application, then this option should apply to you, if not, skip this option and proceed to the next one. There are times when VPN software causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 4 – Try to run the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 5 – Reset Google Chrome

Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
• From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
• After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
• Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
• Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
• After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.

It has been reported that there are systems out there with Windows 11 operating systems that do not use the whole RAM memory installed in the system. If by any chance you are one of the unfortunate users that has encountered this issue, fear not, we have a solution for you.

Run the Windows Memory Diagnostic tool

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in Windows Memory Diagnostic tool
3. Click on the found app
4. Select Restart now and check for problems
5. Wait for the tool to finish

Memory Diagnostic tool is a built-in tool in Windows, it was designed to automatically find and repair memory issues and should be your first step toward resolving this issue.

Check page file

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in View advanced system settings
3. Click on the search result
4. Click on settings under performance
5. Click on the Advanced tab
6. Click on Change under Virtual memory
7. Uncheck the box for Automatically manage paging file size for all drives
8. Then select the drive and check the No paging file option
9. Click on Set
10. Repeat for all drives on the system
11. Reboot the system for changes to take effect

If after reboot system still does not see and use whole available RAM, repeat this process and turn back ON paging. After you are done move to the next solution.

Modify usable RAM

1. Press ⊞ WINDOWS + S to open the search menu
2. Type in System configuration
3. Click on the search result
4. Go to the Boot tab and click on Advanced options
5. Check the box for Maximum memory
6. Enter the installed RAM on your system in the field box and click on OK
7. Confirm once again on the OK and close the System configuration window
8. Restart the system

If the provided solution has not worked, uncheck the Maximum memory checkbox and save the changes. Move to the next solution.

Change and modify the registry

1. Press ⊞ WINDOWS + R to open the run menu
2. Type in Regedit and press the OK button or hit ENTER
3. Click on YES if prompted by UAC
4. Locate the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
5. On the right side find and double click on the ClearPageFileAtShutdown DWORD
6. Enter 1 under Value data and click on OK to save the changes
7. Close the registry and reboot the system

Enable memory remapping inside BIOS

In order to do this fix, you will need to enter BIOS on your system. How entering BIOS is different from system to system depending on your manufacturer, especially if it is a laptop this step you will have to do alone. Go to your motherboard manufacturer or laptop manufacturer and see how to enter BIOS.

1. Enter BIOS (80% of the time this can be done by pressing DEL or F12 while the system is turned ON)
2. Locate System Agent Configuration option
3. Select Memory Remap Feature and Enable it

Your BIOS might be different from ours and you might not have the System Agent Configuration option, in this case, go through the setting and try to locate Memory Remap Feature. If this feature is missing as well move to the next step.

Rearrange RAM modules on the motherboard

Sometimes RAM memory cannot be slotted properly or just purely switching them in slots can solve the issue. Take RAM out, clean memory slots, clean motherboard connectors for them, and place them back in a different order. If by any chance none of the methods worked, then the issue might be in the hardware itself, either memory banks themselves, motherboard, power supply, etc. If this is sadly the case, you will have to locate the issue and replace the faulty part. If you are not technical enough for this adventure, the best solution is to take a PC to a computer repair shop.

Afraid of the growing threats online? As you should be. But we’re here to show you what kinds of malware are out there and what you can do to keep them at bay.

Malware definition

Malware comes from the term malicious software. It’s software designed to attack and exploit devices and networks to the advantage of the hacker who made it.

Malware can be transmitted in different ways. Most commonly this happens via infected USB drives, downloadable files or malicious websites. Depending on the type and ultimate goal, the consequences of a malware attack can range from negligible to catastrophic.

What kinds of malware are there?

1. Virus

A virus is typically spread via infected files, websites or links. It’s one of the oldest malware types and one of the most difficult to get rid of. That’s because, once activated, it replicates itself - hence the name. 

It can perform different kinds of attacks, depending on what the creator wants to achieve. The main characteristic of a virus is that it really doesn’t show itself until you activate the host. So that’s a scary thought for sure.

2. Adware

Sometimes an ad blocker isn’t enough to fight off unwanted ads. And some of them can, unfortunately, be malicious. They may redirect you to infected sites or prompt downloads of risky files. Even just opening a malicious site can lead to data theft.

So, definitely be careful when clicking around. Even if an ad seems completely legitimate, you can never be too sure.

3. Ransomware

Through ransomware, cybercriminals gain access to a user’s data and use it to extort them for money. Basically, the user is threatened with data deletion or even exposure if a ransom isn’t paid by a specific deadline.

This is a particularly nerve-wracking type of malware. If it targets an individual, it preys upon their sense of anxiety, fear, guilt and even shame. If it targets a business (which is a lot more common), it preys upon not only that business’s profit but also every single one of their customers and their data.

4. Trojans

This type of malware disguises itself very well as a legitimate-looking program. Once you download it, hackers can get full access and control of your device, data and network. They can even be hidden in games, apps and attachments. They cannot self-replicate, though, so we guess that’s… good news?

5. Worms

Worms can replicate, just like viruses, but you don’t need to actually activate the infected program for them to get going. They can be used for various purposes, ranging from data deletion to file encryption to support a ransomware attack.

6. Spyware

Spyware refers to malicious software that stays hidden on your computer and monitors your activity. The best-known type is keyloggers. This can be used to steal sensitive data like passwords and banking information.

7. Rootkits

Rootkits are among the most dangerous types of malware. They allow administrative access and full control of a device, which lets hackers continue hijacking all your data and monitoring your activity without your knowledge.

8. Botnets

Botnets are networks made up of bots - computers that cybercriminals have infected with malicious software. Bots and botnets give hackers remote access to users’ devices and allow them to spy on your camera, take screenshots, memorize passwords and launch Distributed Denial of Service attacks. This one truly makes your hair stand on end.

What can you do about it?

You know the old adage - better safe than sorry. And trust us, malware attacks are such a pain in the you-know-what that you really don’t want to be sorry.

Luckily, there are simple solutions that can shield you from most digital threats these days. What you want to be looking at is a solid antivirus program. Well, technically, you need an antimalware program, but since the latter evolved from the former, we still mostly refer to them as antivirus software.
The majority of antimalware programs these days don’t just shield you from potential risks online, but include additional features as well. For example, some Bitdefender antivirus packages also include parental control and a VPN. And Bitdefender is not just for PCs either - it offers protection for your beloved iPhone or Android as well. You can throw in a password manager in there too, for an additional layer of security.

If you aren’t too concerned about all these various threats or feel like you don’t need extra security, you can at least take a step to protect your information from being exposed to lurking cybercriminals as you’re browsing. This can be done through a good VPN like Surfshark, which hides your identity in the digital space and prevents your data from being tracked.

Choosing the right protective software is especially important if you have children with access to the Internet, since they’re unfortunately even more vulnerable to malicious attacks. If you aren’t sure what the right kind of antimalware program is right for you, you can reach out to us and we’ll be happy to help keep your entire household or office digitally secure.

The bottom line

The truth is that there’s no way to be 100% protected in the online world. Hackers are constantly coming up with new ways to infiltrate our devices. But malware-battling software evolves along with them and there’s still plenty you can do to keep risks away. Stay safe!

Usually when online service is not working or when something goes wrong online it is DNS, well that is what most of the time is the case. And yes, DNS or Domain Name Server seems to be an issue with Facebook being completely down along with Instagram and wassap. The true cause is that there is no working Border Gateway Protocol (BGP) routes into Facebook's sites. BGP is the standardized exterior gateway protocol used to exchange routing and reachability information between the internet top-level autonomous systems (AS). Most people, indeed most network administrators, never need to deal with BGP. Cloudflare VP Dane Knecht was the first to report the underlying BGP problem. This meant, as Kevin Beaumont, former Microsoft's Head of Security Operations Centre, tweeted, "By not having BGP announcements for your DNS name servers, DNS falls apart = nobody can find you on the internet. Same with WhatsApp btw. Facebook has basically de-platformed themselves from their own platform." Many people are very annoyed by this and with the fact that they cannot use their social media platforms but it seems that Facebook employees are in even bigger annoyance as it was reported that Facebook employees can't enter their buildings because their "smart" badges and doors were also disabled by this network failure. If true, Facebook's people literally can't enter the building to fix things. Reddit user u/ramenporn, who claimed to be a Facebook employee working on bringing the social network back from the dead, reported, before he deleted his account and his messages: "DNS for FB services has been affected and this is likely a symptom of the actual issue, and that's that BGP peering with Facebook peering routers has gone down, very likely due to a configuration change that went into effect shortly before the outages happened (started roughly 1540 UTC). There are people now trying to gain access to the peering routers to implement fixes, but the people with physical access is separate from the people with knowledge of how to actually authenticate to the systems and people who know what to actually do, so there is now a logistical challenge with getting all that knowledge unified. Part of this is also due to lower staffing in data centers due to pandemic measures." Ramenporn also stated that it wasn't an attack, but a mistaken configuration change made via a web interface. Both BGP and DNS are down, the "connection to the outside world is down, remote access to those tools don't exist anymore, so the emergency procedure is to gain physical access to the peering routers and do all the configuration locally." Technicians on site don't know how to do that and senior network administrators aren't on site. It seems that it will all be down for a couple of more hours before the issue is resolved.