Managing the Local Users and Groups

One of the smoother things that Microsoft did with the Windows 10 operating system is to separate Cortana from Search. This means that Cortana is strictly now a voice assistant and many users have seen it coming since not everyone uses Cortana. In addition, it also paved the way for other virtual assistants like Alexa to get on board with Windows 10. And now in the newly released Windows 10 v1903, Windows has brought the Voice Activation under Privacy. In this post, you will be guided on how to perform the Voice Activation troubleshooting on your Windows 10 computer. To use Voice Activation in Windows 10, follow, in the Start Search, type “voice activation” and click on “Voice activation privacy settings” listed in the search results. And from there, you can choose to allow apps to use Microphone, like listen in the background as well as select which app can access it. Each time enabled voice assistants continue to listen via microphone for the voice keyword, the app will activate itself for the keyword and will react depending on what you ask it. So if you are using a voice assistant and it didn’t respond when you speak the keyword, just go to Settings > Privacy > Voice Activation and follow these steps:

Option 1: Check the App permission to use the voice activation feature.

You have to make sure that the toggle button for the Voice activation feature is turned on globally. It can be found under the “Allow apps to use voice activation” section. You also have to ensure that the microphone is available for apps that use this feature.

Option 2: Voice activation is not working under the lock screen.

If you tend to use the voice assistant even when your computer is locked, Microsoft has a specific setting that you have to turn on. You need to make sure that the toggle button for the “Allow apps to use voice activation when this device is locked” option is turned on. However, keep in mind that the voice assistants are not locked to only recognize your voice as they also answer to anyone who will use the voice keyword.

Option 3: Check the individual permissions of apps.

If the voice assistant is not working, you have to check each one of the apps’ permissions for voice keyword, and the option to work under locked condition works.

Option 4: Run the Microphone troubleshooter.

If you’ve verified that the settings are in place, then you have to run the Microphone troubleshooter by simply going to Settings > Privacy > Microphone. From there, make sure that the toggle button for the following options is turned on:

• Allow apps to access your microphone
• Enable microphone access for the voice assistant

And if it’s a desktop app, you have to enable the toggle on at the end.

Wondering if upgrading to Windows 11 will boost your gaming experience? We can’t give you a straightforward answer, sadly. But we can take you through the tweaks you can expect if you have all the right requirements and help you make a final decision.

Is Windows 11 good for gaming?

Essentially, the answer to this question is yes. Microsoft has definitely added a bunch of enhancements and features to its latest OS to give gamers the best possible experience. However, you have to keep in mind that this may not work out smoothly for every single user.

Whether you’ll be able to fully take advantage of the Windows 11 gaming features really depends on your setup. As expected, Windows 11 has more demanding system requirements than its predecessor.

So, unless your hardware can run the new OS comfortably, you might not be able to make the most of all these gaming perks. In that case, we recommend you first upgrade your hardware and then make the switch. Be prepared to be a little surprised by a few other interesting changes in comparison to Windows 10, though!

For some of the new gaming features to work, it’ll also be necessary for you to have an NVMe SSD and an HDR-compatible monitor. So let’s take a look at 4 big improvements you can expect if your setup is compatible.

Gaming enhancements on Windows 11

1. Enjoy faster loading speed with DirectStorage

For this powerful feature to work, you need a compatible graphics card and, as stated before, an NVMe SSD. It’s also important for your GPU to support the DirectX 12 graphics API at least. And since we’re on that subject, you’ll be happy to know that Windows 11 has also introduced a new version of the API called DirectX 12 Ultimate. 

Now, what does DirectStorage do? It’s a new feature designed to make full use of the speedy storage of NVMe SSDs. It also transfers game data directly onto the graphics card, lightening the load on your CPU. Normally the CPU would have to decompress the data first, but DirectStorage helps bypass this. That’s how loading times are reduced and games run more smoothly.

2. Fully immerse yourself through Game Mode

Windows 11’s Game Mode is certainly a welcomed addition. When you turn on Game Mode, usage of background apps that aren’t essential to your game is reduced. This results in the game you’re running becoming a priority process. This way, it uses your hardware and system resources to the max. Ultimately, the Game Mode means less lag and higher frame rates so you can play undisturbed and fully enjoy your gaming session.

3. Vibrant visual experience thanks to AutoHDR

For this one you’ll absolutely need an HDR-compatible monitor. Basically, HDR (High Dynamic Range) means a wider range of contrasts and colors that can be displayed on a monitor.

Windows 10 has an HDR feature, but you have to turn it on and off manually (“Use HDR”). Plus, users have reported that, if left on, it results in an unappealing appearance of content other than movies and games. 

Windows 11 fixes that problem with its AutoHDR feature. Toggling it results in the system automatically adjusting the color contrast, balance and brightness based on what you’re currently looking at. For gamers, this means vivid imagery in every single game, resulting in a supreme visual experience. You can check out Microsoft’s own video showcasing the power of AutoHDR.

Aside from AutoHDR, another way Windows 11 improves the visual aspect is through its support for refresh rates of up to 360Hz.

4. Xbox Game Pass & Game Bar

It’s no secret that Microsoft wants to integrate Windows and Xbox. We’ve seen some attempts with Windows 10, but they’re pretty wonky compared to the new OS.

Windows 11’s built-in Xbox Game Bar enables quite a few options all gamers desire. You can take screenshots and videos of your game and send them, for starters. Furthermore, you can use it to see audio settings and monitor your PC’s performance without having to leave the game or open the Task Manager.

Widgets are also a really cool part of the Game Bar. You can choose from a wide variety of widgets, such as Xbox Achievements, Spotify, Gallery, Xbox Social and more. 

Moreover, the Xbox Game Pass has been streamlined on Windows 11. Game Pass is a subscription service that unlocks hundreds of awesome games and supports cloud streaming. Do keep in mind that the games are only unlocked for a certain period of time, as the selection rotates once in a while.

What can you do for a better gaming experience?

Windows 11 does offer tweaks that require zero input from you. However, there are a few things you can do manually to get even more out of your new OS while gaming.

• Turn off enhanced pointer precision. Most games enhance precision by default, so having this feature on might interfere with that.
• Make sure to select your high performance graphics card for each game. Go to Settings > Gaming > Game Mode and tap ‘Graphics’ from the ‘Related settings’ menu. Find the game you want to adjust, click on ‘Options’ and choose your high performance graphics card to be the default setting. While there, you can also turn on ‘Hardware-accelerated GPU scheduling’ at the top.
• Disable unnecessary apps and programs. As long as they aren’t essential to running your game, they might take up valuable system resources, so disable them to make space for your gaming requirements.
• Check for pending updates and install them. It’s well-known that out-of-date software causes bugs, latency and crashes. The same goes for your GPU drivers.
• Use the High-performance power plan (Control Panel > Power Options > Additional plans) to maximize the use of resources for the best possible performance.

Summary

Windows 11 has done quite a bit for avid gamers. We hope your setup is compatible with all these new features and you can experience these enhancements ASAP!

If you are trying to open a program or a game but you suddenly see a dialog box with a message stating that the application was unable to start correctly along with the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT then this indicates that the application is not compatible with the architecture of your Windows 10 computer or is missing dependencies. Although error code 0xC000007B can also occur with other various programs, the STATUS_INVALID_IMAGE_FORMAT error code also means that when you try to run an application that’s designed to run on a 64-bit system and hence gets into a termination state. In addition, if you are also pointed to the NTStatus.h file then it means that the error might be caused by some file corruption. Here’s the full context of the error message:

“0xC000007B | STATUS_INVALID_IMAGE_FORMAT | {Bad Image} %hs is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”

When you see this error message, the first thing you can do is to click on OK to close the application and then try installing the media again to see if it fixes the issue. If not, then you can check out the suggestions given below.

Option 1 – Try installing the application with admin privileges

The first thing you can do to fix the error is to restart your Windows 10 computer and then try installing the application again and this time with admin privileges. Just right-click on the application and select the “Run as Administrator” option. And if your account is a regular one, you need to make sure to ask an admin to help you in installing the application by entering the password when you are prompted to do so.

Option 2 – Install and update Dependencies

There are times when programs and applications need to have drivers and supporting software installed for them to properly work. Although the installation usually takes care of it, it’s time for you to do some manual checks especially if you are getting this issue of abnormal program termination.

1. Install some qualified drivers

A number of high-end games and applications need to have correct and valid drivers for them to work. They just don’t work with general drivers though. Microsoft has this Windows Hardware Quality Labs testing also known as WHQL testing which makes sure that drivers meet the correct experience and pass through the proper testing before certification. Thus, when installing drivers, you need to ensure that they are qualified drivers for your Windows 10 PC.

2. Download and install or update DirectX

As you know, Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like HD videos and 3D games. Since you are using Windows 10, you have the DirectX 12 version while the earlier Windows versions use the DirectX 11 version.

3. Install the Microsoft DirectX End-user runtime

The Microsoft DirectX end-user runtime gives updates to version 9.0c as well as previous versions of DirectX. To install it, click on this link and download it.

4. Update or install the .NET framework

The .NET framework is used by games and applications during development which means that without the runtime files that are installed in your computer, it definitely won’t work. Thus, you need to install or update this framework. You can also use the .NET setup verification tool to verify it.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Error Code 0xC000007B , STATUS INVALID IMAGE FORMAT error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

If you are trying to install Office but got an error saying, “Something went wrong, Sorry we ran into a problem” with error codes 12002-4, 12007-4, or 12152-4 instead, this indicates that you have a problem with your internet connection. Aside from internet connection issues, the problem could also be due to some programs that block the installation files to be downloaded so when they time out, you get these error codes. There are several options you can try to fix the 12002-4, 12007-4, or 12152-4 error codes. You can try to install Office offline or turn off the proxy server or VPN (if you’re using one). You can also try to temporarily disable your antivirus program or Firewall. Refer to the given potential fixes below to troubleshoot and fix the problem.

Option 1 – Try to install Office offline

The first thing you can do if you encounter the error codes 12002-4, 12007-4, or 12152-4 when installing Office is to download an offline copy of Office especially when you’re certain that your internet connection is slow. Once you’ve downloaded it, install it again. The offline installer will download both the 32 and 64-bit versions of Office. Keep in mind that you must download the correct version.

Option 2 – Disable the Proxy server

The first thing you can do is to try disabling the Proxy server as it might be the reason why you’re getting error 0x80244022 for Windows Updates. To disable the proxy server, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it. In addition, if you are also using a VPN, you can try to disable it as well.

Option 3 – Temporarily disable the Antivirus and Firewall

As mentioned earlier, the downloading of the installation files could be blocked by either the antivirus program or Firewall or it could be both especially when the link seems suspicious. To fix this problem, you have to disable both the antivirus like Windows Defender and the Firewall or any third-party software you might be used temporarily and then download the installation files again. Once the download is completed, make sure to turn on the antivirus program and the Firewall again. On the other hand, you can also try downloading in a different location which also means that you have to try a different network. It could be that the load on the current system is too high which is why it’s not able to offer enough bandwidth to download the installation files of Microsoft Office.

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

What is Error 0x8007042c?

0x8007042c is a Windows Firewall error code. This error hampers your ability to turn on Windows Firewall on your PC. Firewall is a network security system. It establishes a barrier between a trusted, secure internal network and another network (the internet) that is assumed unsecure. Error 0x8007042c is displayed in the following format: “0x8007042c” error message when you try to start Windows Firewall

Solution

Error Causes

Error 0x8007042c may pop up on your computer screen because of many reasons. These include:

• Firewall service is disabled
• Malware infection
• Registry corruption

Further Information and Manual Repair

The good news is that this error code is easy to resolve. To repair, you don’t to be technically sound or hire a professional for the job. Try our DIY methods illustrated below to fix the problem by yourself in a few minutes.

Method 1 - Start Firewall Manually

This method allows you to start Windows Firewall service manually and then make sure that it starts automatically in the future. This can be done by following these steps, first, go to the start menu and then type services in the search box. Right-click services and then click RUN as Administrator. Now scroll down until you see Windows Firewall. Then double click on it. After that, click the startup type box and then click Automatic. If ‘Service Status’ is stopped, then click Start. Now click ‘Apply’ and then press OK. Scroll until you see ‘Base Filtering Engine’, double click it. If again the ‘Service Status’ is stopped, click start. Press Apply and then OK to activate changes. Now restart Windows, Firewall will be enabled.

Method 2 - Remove Malware

If the error cause is a malware infection, use the Microsoft Safety Scanner to remove malware immediately from your PC. Download it from Microsoft’s official website, install, accept terms and then run it to perform a quick scan. The Microsoft Safety Scanner will scan and remove all malware infecting your PC. Once this is done, click Start and then type Windows Firewall in the Search box. Click Windows Firewall and the navigation pane of Control Panel; Click Turn Windows Firewall on or off. Click Turn on Windows Firewall for each network location and then press OK to activate changes.

Method 3 - Repair the Registry

Sometimes the underlying cause can be registry corruption. In such a situation, download Restoro. It is a PC Repair Tool deployed with a registry cleaner. It scans and removes all the bad entries and files infecting your PC, cleans and repairs the registry in a few minutes. Click here to download Restoro.

If you encounter an error message that states, “Your computer has lost the lease to its IP Address <IP ADDRESS> on the Network Card with network address <NETWORK ADDRESS>”, then this post might be of help to you. This kind of error due to the timeout caused by the DHCPv6 address which is used to connect the client to the user network as an independent client or a part of a domain. There are a lot of potential fixes you can try to fix this error and we will be discussing each one of them below. You can try to reboot your router, flush the DNS cache, reset the Network adapter, toggle the DHCPv6 Lease time or disable IPv6 in the Network Center. For more details, refer to the following options.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:

• Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns
• Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.

One the other hand, you could also try to reset Winsock as well as the TCP/IP. Once done, just exit the Command Prompt and check if that fixes your issue. You may want to reset Winsock & reset TCP/IP as well.

Option 3 – Try to toggle the DHCPv6 Lease time

• First, you need to log in to the Admin panel of your router.
• Next, navigate to the DHCPv6 settings inside it and look for a field for Lease Time.
• After you’ve found it, increase the Lease Time value to something greater than what is already entered depending on your preference.
• Now apply the configuration and reboot your router to apply the modified settings. Just remember that if things didn’t work out, you can just change back the Lease Time value to what it was before.

Option 4 – Try disabling the IPv6 in the Network Center

• Tap the Win + X key combination and click on Network Connections.
• This will open the Settings app on a specific page. Now on the right-side panel, click on the Network and Sharing Center link.
• After that, it will open the Control Panel and from there, click on the network that your computer is connected to and then click on Properties.
• Next, uncheck the entry that says, “Internet Protocol Version 6 (TCP/IPv6)” in the list that populates.
• Now click on OK and close all other windows and see if the error is fixed.

Option 5 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 6 – Try to perform Network Reset

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

In case you don’t know, Microsoft Office uses a separate mechanism than the Windows operating system for specific purposes such as Updates and Activation which brings in the content dependencies of this mechanism on different services and processes. Thus, in such cases, you could encounter errors like the error code 0x80070426. When you get this error, you will see the following error message on your screen:

“An unexpected error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070426)”

This kind of error is caused by various supporting processes and services that are not working or are not being triggered as they were supposed to. If you are currently facing this issue, worry not for this post will guide you in fixing it. There are two potential fixes you can try – you can either check the responsible services or manually run the Activation Script. For more details refer to the given options below.

Option 1 – Try checking the responsible Services

• In the Start search, type “services.msc” in the field and tap Enter or click OK to open the Windows Services Manager.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed to the Windows Services Manager utility window.
• After that, look for the “Software Licensing Service” service entry from the given list of services inside the window.
• Then right-click on it and select Properties and from there, make sure that its Startup Type is set to Automatic.
• Once done, click on the Start button to start the service and then exit the Services Manager.
• Next, tap the Win + R keys to open the Run utility and then type “cmd” in the field and tap Enter to open an elevated Command Prompt.
• After that, type and enter each command below one after the other.
  • net start slsvc
  • sc qc slsvc
  • sc queryex slsvc
  • sc qprivs slsvc
  • sc qsidtype slsvc
  • sc sdshow slsvc
• Now check if the problem is fixed or not.

Option 2 – Try to manually run the Activation Script

• In the Start search, type “cmd” and right-click on Command Prompt from the given search results and then select the “Run as administrator” option to open Command Prompt with admin privileges.
• Next, navigate to the following location inside the Command Prompt command-line utility if you are using Office 16.
  • x86: C:/Program Files (x86)/Microsoft Office/Office16
  • x64: C:/Program Files/Microsoft Office/Office16

• On the other hand, if you are using an older version, go to the following location instead.
  • x86: C:/Program Files (x86)/Microsoft Office/OfficeXX
  • x64: C:/Program Files/Microsoft Office/OfficeXX
• Once you’re in the location, type the following command to run the Activation Script and then tap Enter.

cscript ospp.vbs/act

• The command you just entered will activate your copy of Microsoft Office.

Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.

Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Error Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

• When files of programs like Visual Basic use bad entries in the registry.
• When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.