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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first.

First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation.

If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up.

Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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Microsoft's anniversary update has come with many new features and improvements. One of these features is that Microsoft's Cortana can now be installed on your Android phone and as long as you are logged in to your Microsoft account on different devices, she can pass information between devices. You can not see battery life on your desktop PC, notifications, etc. There are some prerequisites in order to get this going, first is to have a Windows version 1607 or newer. The second is to have the last Android version

Installing Cortana on Android

  1. Download and install the Cortana app from the Google Play store.
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  4. After a few seconds, Cortana will open.
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  8. You can then select exactly which applications will be synched to your PC.
  9. Once done you can exit out of Cortana.

Configuring Cortana on PC

  1. Click the Windows button and type Cortana. Click the icon for Cortana and Search Settings.
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  4. Sign in to the same Microsoft account you used in the previous section
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With those settings in place, you should now start getting alerts for the items you enabled in your Action Center. As notices come in, you will see them pop up in a small bubble on the lower right of your screen. You can dismiss the notification or use the link to find a compatible app in the Windows store.
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Option 1 – Try to run the System File Checker

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The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
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  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
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Find out how to identify a browser hijack

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How browser hijacker finds its way onto your computer system

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Removal

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Remove malware in Safe Mode

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Download the security software using an alternate web browser

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Install and run antivirus from your USB drive

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How SafeBytes Anti-Malware Keep your Computer Virus Free

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Technical Details and Manual Removal (Advanced Users)

To remove GifsGalore manually, go to the Add or Remove programs list in the Windows Control Panel and select the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you would like to remove or disable. You’ll probably also want to reset your web browser. If you choose to manually delete the system files and registry entries, use the following list to make sure you know precisely what files to remove before undertaking any actions. However, editing the registry is usually a difficult task that only experienced users and professionals should try to fix it. Moreover, some malware is capable of replicating or preventing deletion. Carrying out this malware-removal process in Safe Mode is recommended.
Files: %LOCALAPPDATA%\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\GifsGaloreTooltab %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fnjgjdfhhakkbojkgmiihabbbjhgbchh %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\fnjgjdfhhakkbojkgmiihabbbjhgbchh Registry: HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller GifsGaloreTooltab Uninstall Internet Explorer HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\gifsgalore.dl.myway.com HKEY_CURRENT_USER\Software\GifsGalore
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Option 4 – Try sending Crash Reports

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According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”
There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
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  • Next, right-click on it and select Properties.
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Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

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  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
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  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.
  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.
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Repair Windows 10 Error Code 0xC1900200, 0x20008

Code 0xC1900200, 0x20008, What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:
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  • Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Restoro box imageError Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.
  • You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
  • You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
  • You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1. Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.
  • The most current version of Microsoft Windows 7 SP1
  • The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.
  • Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.
  • Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.
  • Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.
  • Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.
If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.
  • 1 GHz or higher processor or SoC
  • 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
  • 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
  • Minimum of DirectX9 that has 1.0 WDDM
  • At least an 800x600 display
If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create space on your computer.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.
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Fixing errors, manually vs automatic

Encountering errors is never a pleasant experience and fixing errors can sometimes take a large amount of time. Also depending on your expertise and knowledge about computers and the operating systems themselves could be determining factor would you try to wrestle with error.

error fixing on computer

We will explore and analyze the advantages of both methods so you can choose and know when to apply one and when to reach for the other.

Advantages of manual method

Full control is the main advantage of manually solving errors, when you go deep dive into manually fixing problematic issues you are one that has control. Complete freedom is also another, sometimes fixing things can be done in several different ways and when you are the man behind the wheel, you are the one that can choose how to approach and what solution to apply in order to solve the issue.

Disadvantages of using manual method

The main disadvantage that some users might encounter is that they will need to know ins and outs of computer and operating systems' workings. Of course, the more complicated errors, the more knowledge it will require in order to apply the proper fix. There is also a risk to break something else if the person that is doing the fixing is not fully competent so this is also something to think about.

Another thing that goes against manual fixing is the time it will require in order to actually fix it, some more complex stuff will probably depend on searching for some external resources like searching for compatible drivers for example, or navigating complex registry keys inside Windows.

Advantages of automatic solutions

If you are a user that has no knowledge about how the operating system works, if you do not know what is a registry or how to properly navigate through the Windows folder then the automated solution is for you. The main advantage of automated systems is that you can easily fix errors without any kind of technical knowledge and usually with just one click of a button.

Saving time is also one of the advantages of fully automated solutions because they will work much faster than manually locating the problem and then fixing it. Also, most of these systems will have in place active monitoring that will check always if your system is in top form and alert you when something is not right.

Disadvantages of one-click solutions

Automated solutions are great, they can solve various issues and errors without any knowledge from the user, but they are not perfect. Like security suites sometimes an automated system can misinterpret something as an error when in fact it is not and fixing it could mean some apps not working anymore, luckily you can choose would you like to apply the suggested solution. So if you are using one do not just click fix without looking at what it is trying to fix and maintain.

Another problem with this is the price it is carrying, manually solving your computer error will cost you your time and knowledge but good automated software will come with a price tag. Some people might not be too happy to pay for this kind of application but at the end of the day, it will still be cheaper than a professional technician. The last thing that you should be aware of is that in order for the app to do its work properly it will need to be active all the time, now for modern computers, this is not the issue but for some older ones with a small amount of memory might lead to some slowing them down. This is a price to be paid in order to have your system always errors free.

Should you use an automated solution at all?

This depends on your knowledge and time available, professional IT technicians will not need this type of solution nor will power users but for most common people this will offer computers free of errors for an affordable price.

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SoftwareUpdater Malware Removal Guide

Software Updater is an ad-supported browser extension hijacker that claims to update your PC programs and drivers. In addition to managing the installation of your selected software, this install manager will make recommendations for additional free software that you may be interested in. Additional software may include toolbars, browser add-ons, game applications, anti-virus applications, and other types of applications. The hijacked homepage, softwareupdater.com, did not have valid legal privacy and disclaimer policies on its website as of publication date.

This software adds a Windows Task Scheduler in order to launch the program at various times, including system startup. The software has access to all installed applications on your PC and can install bundled products with unwanted malware. It is also commonly distributed in bundles with unwanted software. Several anti-virus programs have classified this software as malware and are therefore not recommended.

About Browser Hijackers

Browser hijacking means that a malicious code has control over and modified the settings of your internet browser, without your consent. They’re made to interfere with browser programs for several purposes. The idea is to force users to visit specific sites that are trying to increase their visitor traffic and produce higher ad revenue. It may appear harmless, but most of these sites are not legitimate and could present a severe threat to your online safety. Browser hijackers can even allow other malicious programs without your knowledge to further damage your computer.

How to determine if your web browser is hijacked

The common symptoms that indicate having this malicious software on your computer are: 1. home page is changed 2. you find new unwanted bookmarks or favorites added, typically directed to advertisement-filled or pornography websites 3. the default search engine has been changed and your browser security settings have been lowered without your knowledge 4. you find unwanted new toolbars added 5. you may find many pop-up ads on your computer screen 6. your internet browser has become unstable or starts running sluggishly 7. you can’t go to specific websites such as home pages of anti-malware software.

Exactly how browser hijacker infects computers

Browser hijackers infect PCs in numerous ways, including via a drive-by download, a file-share, or an infected email. Many web browser hijackings come from add-on software, i.e., browser helper objects (BHO), toolbars, or extensions added to web browsers to provide them additional functionality. Also, certain freeware and shareware can put the hijacker in your PC through the “bundling” technique. Some of the well-known hijackers are SoftwareUpdater, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers may record user keystrokes to collect potentially valuable information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the computer to a point where it will become unusable.

Browser Hijacker Malware – Removal

Certain hijackers could be removed by just uninstalling the related free software or add-ons through the Add or Remove Programs in the Windows Control Panel. In some cases, it can be a tough task to identify and get rid of the malicious piece because the associated file could be running as part of the operating system process. Besides, browser hijackers might modify the Computer registry so it can be extremely tough to fix manually, especially when you are not a very tech-savvy person.

How To Get Rid Of Malware That Is Preventing Anti-Malware Installation?

Malware can cause many different types of damage to PCs, networks, and data. Some malware is meant to restrict or prevent things that you want to do on your computer system. It may not permit you to download anything from the net or stop you from accessing some or all of the internet sites, especially the anti-virus websites. If you’re reading this now, you’ve perhaps recognized that a malware infection is a reason for your blocked internet traffic. So how to proceed if you need to install an anti-virus software like Safebytes? Even though this type of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

In Safe Mode, you can change Windows settings, un-install or install some software, and eliminate hard-to-delete viruses and malware. In the event, the virus is set to load immediately when PC boots, shifting into this particular mode can prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard right before the Windows boot screen comes up; Or after normal Windows boot up, run MSCONFIG, check “Safe Boot” under Boot tab, and click Apply. As soon as you restart into Safe Mode with Networking, you could download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to remove viruses and malware without hindrance from another malicious application.

Switch to an alternate browser

Some malware only targets certain internet browsers. If this sounds like your situation, utilize another browser as it might circumvent the virus. The best solution to avoid this problem is to select a web browser that is well known for its security measures. Firefox contains built-in Malware and Phishing Protection to help keep you secure online.

Install and run anti-malware from your flash drive

To effectively remove the malware, you might want to approach the issue of running anti-virus software on the affected computer system from a different perspective. Adopt these measures to run the antivirus on the affected PC. 1) Download the anti-malware program on a virus-free PC. 2) Mount the USB drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Pick a thumb drive as the place when the wizard asks you exactly where you want to install the program. Follow the on-screen instructions to complete the installation. 5) Disconnect the pen drive. You can now use this portable anti-malware on the infected computer. 6) Double-click the anti-malware program EXE file on the flash drive. 7) Run Full System Scan to detect and get rid of all types of malware.

Features of SafeBytes Anti-Malware

Want to install the best anti-malware software for your computer system? You can find many applications available that come in paid and free versions for Windows systems. Some of them do a great job in getting rid of threats while some will affect your PC themselves. You must be careful not to choose the wrong application, especially if you purchase a paid software. Among few good programs, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is really a powerful, highly effective protection application made to assist users of all levels of IT literacy in identifying and eliminating harmful threats from their computers. Through its cutting-edge technology, this software protects your PC against infections brought on by different types of malware and similar threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes possesses a plethora of great features that can help you protect your laptop or computer from malware attack and damage. The following are some of the best ones: Real-time Active Protection: SafeBytes delivers complete and real-time security for your laptop or computer. They are very efficient in screening and getting rid of different threats because they are constantly revised with new updates and safety measures. Best AntiMalware Protection: This deep-cleaning anti-malware application goes much deeper than most antivirus tools to clean your personal computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your computer. Safe Browsing: SafeBytes gives an instant safety rating about the web pages you’re about to check out, automatically blocking unsafe sites and make sure that you’re certain of your online safety while browsing the net. Lightweight Tool: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. As it uses minimal computer resources, this application leaves the computer’s power exactly where it belongs: with you actually. Premium Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security issues.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SoftwareUpdater without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by SoftwareUpdater

Files: C:Program FilesSoftware UpdaterSoftwareUpdater.exe C:Program FilesSoftware Updatersuscan.exe C:Program FilesSoftware Updater C:Program FilesSoftware Updater cpprest120_xp_1_4.dll C:Program FilesSoftware Updater cpuidsdk.dll C:Program FilesSoftware Updater DriversHQ.SDK.REST.Win32.dll C:Program FilesSoftware Updater msvcp120.dll
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Fix ERR TUNNEL CONNECTION FAILED error
One of the errors you can encounter while browsing the web using your Google Chrome browser is the ERR_TUNNEL_CONNECTION_FAILED error. If you happen to encounter this error, then this post could help you resolve it. This kind of error in Chrome can occur due to incorrect website domain configuration, conflicting browser data, incorrect proxy settings, and DNS connection issues. To resolve the ERR_TUNNEL_CONNECTION_FAILED error in Chrome, here are some suggestions you can check out.

Option 1 – Try disabling the proxy server for your LAN

If your PC was just attacked by some adware or malware as of late, it is possible that it has changed the network settings in the system and might display spam advertisements. Thus, you have to disable the proxy server for your LAN. To do that, refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try to reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the ERR_TUNNEL_CONNECTION_FAILED error. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 3 – Try using a VPN connection

There are instances when the network that your computer is logged on might have blocked your access to the website you are trying to open and so to fix it, you can try to use a VPN connection. Once you’ve connected using VPN, try to open the website again and see if you can now access it.

Option 4 – Try clearing browser data

There are times when some data in the browser is conflicting with the loading of the website and triggers errors like ERR_TUNNEL_CONNECTION_FAILED. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
  • After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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