If your USB keeps disconnecting and reconnecting after you connect your USB device on its own randomly, then the problem might have something to do with a hardware or driver issue. The first thing you have to do in such a case is to make sure that the device is working on another computer. This will help you isolate the problem and if it turns out that it works, then the problem lies in your computer and not your USB device.
To fix this connection problem between your USB device and Windows 10 computer, you can use the options given below as a reference.
Option 1 – Update or reinstall the Universal Serial Bus Controller driver
Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:
- First, click the Start button and type “device manager”.
- Then click on the “Device Manager” from the search results to open it.
- From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
- Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.
Option 2 – Try to change the USB port
You might want to change the USB port since modern computers have a variety of USB ports. So if your USB drive supports USB 3.0 or 3.1, make sure that you plug it inside a USB 3.0 or 3.1 ports. If you’re not sure which port, just keep in mind that the USB 3 port is usually blue or you can also use your computer’s documentation or manual as a reference to locate it.
Option 3 – Try to turn off the Power Saving option
You could also try to turn off the Power Saving option to resolve the problem. All you have to do is switch to Power Management after you select the Properties of the USB device and from there, uncheck the “Allow the computer to turn off the device to save power” option. On the other hand, if you are using a laptop and did not use the USB device for a long time, then it could be powered off. This will ensure that the system does not turn off the USB device.
Option 4 – Try to reinstall the latest Universal Serial Bus controller drivers in Compatibility Mode
If you were unable to install the Universal Serial Bus controller drivers you’ve downloaded, you can try installing them again but this time using Compatibility mode. Follow the steps below to do so:
- You need to download the driver and place it on your desktop.
- After that, right-click on it and select Properties.
- Next, switch to the Compatibility tab where you should see two options:
- Compatibility troubleshooter, and let Windows figure out what works best for you. If it fails, follow the next.
- Manually choose the version of Windows it was correctly working.
- Now right-click on the file and select the “Run as administrator” option to install. After that, you should now be able to change your screen aspect ratio to what you were using early on.
Note: If you have other programs that won’t work on the existing version of Windows, then make sure to run the program in a Compatibility mode.
Option 5 – Run the Hardware and Devices Troubleshooters
- The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
- After opening Settings, look for the Update and Security option and select it.
- From there, go to the Troubleshoot option located on the left-hand side of the list.
- Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
- After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.