Recover or set a BIOS or UEFI Password

There are times when you suddenly encounter a Blue Screen error like DRIVER_POWER_STATE_FAILURE error when resuming from Sleep or right after you shut down or restart as well as switch from Hibernate mode. This kind of Blue Screen error is due to some issue with the driver state. Moreover, the bug check “0x0000009F” in the error also indicates that a driver is in an inconsistent or invalid power state. The DRIVER POWER STATE FAILURE Blue Screen error usually occurs during events that involve power state transitions like shutting down, moving in or out of standby mode, or hibernate mode. To resolve this error, you can check out the suggestions given below.

Option 1 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER POWER STATE FAILURE Blue Screen error occurs. To fix that, you have to update your device drivers.

• Reboot your computer into Safe Mode with networking support.
• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if the BSOD error is fixed or not.

Option 2 – Uninstall any faulty device drivers

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
• From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
• And then right-click on each one of them and click on Uninstall.
• Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try to remove external hardware

If there is any external hardware plugged into your computer especially the new ones, you can try removing it and then check if the Blue Screen error persists. If the problem gets solved, you might want to update the driver of that particular hardware. On the other hand, if you’re still getting the error, then proceed to the next given options below.

Option 5 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

Option 6 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the DRIVER POWER STATE FAILURE Blue Screen error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

If, while using your computer, you encounter the ACPI.sys Blue Screen error, read on as this post will guide you in fixing the problem. The ACPI.sys file is a Windows operating system file that is related to the MSDN 2939. ACPI.sys, the Windows ACPI driver, is an inbox component of the Windows operating system. It is the one that supports the power management as well as the Plug and Play or PnP device enumeration. And so if this file ends up getting corrupted, it is known to cause a Blue Screen error. Another possible cause for the ACPI.sys Blue Screen error includes RAM issues, incompatible firmware, hard disk issues, corrupted drivers or malware infection, and so on. Here are some Blue Screen errors that can be triggered by the ACPI.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• SYSTEM THREAD EXCEPTION NOT HANDLED
• IRQL NOT LESS OR EQUAL
• KERNEL DATA INPAGE
• SYSTEM SERVICE EXCEPTION

To fix the Blue Screen error associated with the ACPI.sys file, refer to the instructions provided below.

Option 1 – Try to recreate the ACPI.sys file

If the first option didn’t work, the next thing you can do is to recreate the ACPI.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named ACPI.sys and rename it to ACPI.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Tap the Win + X keys to open the Win X menu and from there, select the Device Manager.
• After opening the Device Manager, look for the ACPI.sys driver and right-click on it, and then select Properties.
• Next, go to the Driver section. Note that the rollback option would only be available if you’ve recently updated the ACPI.sys driver. So if you can’t see it then click on the Update Driver button.
• After that, Windows will automatically check for the problems that could be related to the Blue Screen error.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. On the other hand, if updating the ACPI driver, didn’t work, you can also try to copy the ACPI.sys system driver file from the System32 folder of another computer that’s functioning properly and runs the same Windows OS version. Afterward, place it on your problematic computer and check if it fixes the BSOD error or not.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ACPI.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

When it comes to booting an operating system on a computer, one of the most essential pieces of software you can use is the UEFI. In fact, a lot of users now prefer to use UEFI instead of BIOS. It also depends on whether the UEFI or the BIOS is supported on the motherboard. Recently, a number of users reported an issue with UEFI where they were unable to find it under the Advanced Options screen where it’s supposed to be located. The missing UEFI Firmware settings in the Advanced Options could be caused by several reasons. It is possible that the access to the UEFI menu is blocked or it could also be due to the Extra Fast Startup feature being enabled. It is also possible that the operating system is installed in Legacy mode. There are several options to try to fix this issue. You need to check if your computer supports UEFI or you could also try to disable Fast Startup or bypass the Extra Fast Startup feature. You can also use a boot to UEFI shortcut as well as check the CMOS battery.

Option 1 – Try checking if your computer supports UEFI

The first thing you have to do is to verify if your computer supports UEFI. If your computer does not support UEFI, then it’s no wonder why you don’t see the UEFI Firmware settings in the Advanced Options.

Option 2 – Try turning off Fast Startup

• First, boot your computer in Safe Mode.
• Once your computer is booted in Safe Mode, tap the Win + R keys to open the Run dialog box and type in “control” to open the Control Panel.
• Next, click on the Hardware and Sound section and click on Power Options.
• Afterward, select the “Choose what the power buttons do” option from the left side menu pane.
• Now click on Change settings that are currently unavailable and uncheck the entry that says, “Turn on fast startup (Recommended)”.
• Then click on Save Changes and restart your computer and see if it has fixed the problem or not.

Option 3 – Try bypassing the Extra Fast Startup feature

As mentioned, the missing UEFI Firmware settings could be due to the Extra Fast Startup feature. To fix it, you have to disable this feature. All you have to do is tap and hold the Shift key and click on the Shutdown button from the Start button. This will boot your PC with the UEFI booting from the beginning and then use the hotkey for your motherboard to boot into the UEFI setup.

Option 4 – Try using a boot to UEFI shortcut

• Right-click on any empty space on your Desktop and select New > Shortcut.
• This will open a new mini window. And here, you have to type this in the text field: shutdown /r /fw
• After that, click on Next and name the desktop shortcut and then click on Finish.
• Next, right-click on the newly created shortcut and select Properties.
• Click on the Advanced button and select the “Run as administrator” option.
• Now click OK to save the changes made. Each time you execute this shortcut, your computer will automatically be booted to the UEFI Firmware Settings.

Option 5 – Try to check the CMOS battery

Another thing you can do is check the CMOS battery physically on the motherboard and see if it has to be replaced since a damaged CMOS battery can also cause the issue with the missing UEFI Firmware settings.

Option 6 – Set your computer from Legacy to UEFI

If applicable, you can try to set your computer from Legacy to UEFI to resolve the problem.

• In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After that, execute this command: mbr2gpt.exe /convert /allowfullOS
• Now, wait until the process is completed since you can track its process on your screen.
• Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
• Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
• Now select the UEFI Firmware Settings. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to UEFI and then save the changes you’ve made. After that, your computer will restart.

The Windows 10 Orange Screen of Death, unlike Blue Screen of Errors, is quite an uncommon error where the hardware is the culprit which is mostly caused by some issues with the GPU. If you are currently facing this problem, then you’ve come to the right place as this post will guide you on what you can do to fix it. There have been reports from users that the Orange Screen of Death is caused by various reasons. Some users reported that they encountered Orange Screen of Death when they were watching a YouTube video, while some were not able to boot into their Windows 10 PCs and encountered an error instead of that either says, FAULTY_HARDWARE_CORRUPTED_PAGE or WHEA_UNCORRECTABLE_ERROR error. In addition, this error can also occur when your computer wakes up from Sleep or while using BitLocker, or while you use a second monitor. Whatever the case is, you can try updating your drivers or lower the clock speed of the GPU. You could also try to fix the DRIVER_IRQL issue in case it’s the one that triggers the error or performs Automatic Repair or uninstalls any recently installed software.

Option 1 – Update your Graphics card drivers

One of the possible reasons why you’re getting the Orange Screen of Death error is most likely related to the Graphics card drivers in your computer. Thus, the first thing you can do to resolve it is to update these drivers by following these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 2 – Try to uninstall software you’ve installed recently

If you have installed a software or two recently and then suddenly encounter this Orange Screen of Death, then they are most likely the culprits. The best thing you can do is to first check the System Log in the Event Viewer for any additional information in case it’s not the GPU but some other driver or device that’s causing the error. Once you have identified the culprits, uninstall them and see if the error is fixed.

Option 3 – Try disabling Overclocking

If overclocking is enabled, you might have to disable it as some users reported that the WHEA_UNCORRECTABLE_ERROR 0x00000124 error started to appear right after overclocking. To disable it, follow the steps below.

• Go to the Start Menu and open Settings.
• Next, select Update and Security and go to the Recover tab.
• From there, click on Restart now in Advanced startup. This will restart your computer.
• Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
• From there, select the UEFU Firmware Settings.
• Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
• From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
• Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
• Start your computer normally and check if the WHEA_UNCORRECTABLE_ERROR 0x00000124 error is now fixed.

Option 4 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the Wdf01000.sys Blue Screen error, you need to use the Driver Verifier Manager:

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 5 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located on the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

• In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
• Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
• Click the OK button and then restart your computer.
• Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

• Open VirtualBox on your computer and select the virtual machine.
• Next, click on the Settings button and go to the Display section.
• After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
• Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

Could not connect to the System Event explanation: Although logging into a Windows 10 computer may seem like a simple process, it’s actually not since the Windows operating system has built a mechanism in a way that any third party or malware intervention would not compromise access to the system. This mechanism is supported by numerous services, functions, and DLL files. And Microsoft has been taking this security to a whole new level with the introduction of Windows Hello. Recently, a number of users reported getting the “Windows could not connect to the System Event Notification Service service. Please consult your system administrator” error when logging into their computers. While some users also reported that although they can log in, they encounter the same error message from the Notification area. There are several options you can check out to resolve the error. You have to check the status of several Windows Services and make sure that they are running. You also have to reset Winsock as well as run the System File Checker scan.

Option 1 – Check for certain Windows Services

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the following Windows Services:
  • DHCP Client
  • System Event Notification Service
  • Windows Font Cache Service
• Now make sure that the Startup Type of each service is started and running.

Option 2 – Try resetting the Winsock drivers

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt, execute this command: netsh winsock reset

Note: If you are using IPv4, execute the “netsh int ipv4 reset” instead. On the other hand, if you are using IPv6, execute the “netsh int ipv6 reset”

• Now exit Command Prompt and see if the error is now fixed.

Option 3 – Try running System File Checker or SFC scan

You could also run System File Checker or SFC scan to fix the BSOD error. It is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

If you got an Activation Error 0xC004F211 after having installed or upgraded your Windows 10 PC, then this indicates that some hardware in your computer has changed which’s causing the error to pop up. Windows might not be able to determine if the key is used on a new computer or if it’s still the same one if you have just removed or upgraded old hardware. But worry not for this post will guide you in fixing the Windows Activation Error 0xC004F211 on your Windows 10 computer. When you encounter this error, you will see the following error message on your screen:

“Cannot activate Windows 10. Try activating again later. If that doesn’t work, contact support. Error code: 0xC004F211.”

Note that although hardware changes cause this error, the minor ones don’t really cause any issues with activation, however, if you have made any significant hardware change such as replacing your motherboard, it will most likely cause the activation error. In such cases, the Windows Activation system will treat this as new hardware and you will need a new license for that. Even if your Windows 10 computer has a genuine key, it might still fail to get activated which results in the Windows Activation Error 0xC004F211. Thus, before you do other troubleshooting steps, you need to run the Windows 10 Activation Troubleshooter first. To do so, follow these steps:

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

In addition, there is an exception offered by Microsoft – if you are connected to a Microsoft account prior to the hardware change, then you can most certainly use the same license key to reactivate Windows 10 again. Microsoft calls this an “Exception path” which should be fixed easily by the Windows Activation Troubleshooter as pointed out earlier. However, if the Windows Activation Troubleshooter isn’t able to resolve the error you can try purchasing a new license. In such rate case, even if you do have a Microsoft account available on your Windows 10 computer, and if Windows was never activated, this solution will not work. And if you haven’t connected your Microsoft account with your Windows 10 computer prior to the major hardware change, then your only option left is to purchase a new license. For you to do that here are some steps you can follow.

• To purchase a new Windows license, the first thing you have to do is click on the Start button > Settings > Update & Security.
• From there, go to Activation and select the “Go to Microsoft Store” option.
• After receiving your new license, you need to go back to Update & Security then go to Activation and select the “Change product key” option.
• Now update your Windows 10 computer using the new key and it should automatically activate your computer.
• Next, you have to create a Microsoft account or connect your existing local account to your online account.
• Once the system links the key and the account, you need not buy a new license in case something like this happens again.

Note: If you are an IT administrator, you need to keep in mind that there is a limit to the number of times you can reactivate Windows on your computer. Moreover, if you don’t see any option to reactivate the license, and it is a work computer, you need to contact your organization’s tech support.

Stumbling upon downloader.dll not found error is not pleasant to experience, usually, it means that desired application can not be started. There could be several reasons why this error happens from user mistakes, corrupted files, bad installation, and even bad RAM memory. Whatever the reason might be solutions provided are the same for all and offer a fix to this issue. it is advisable to follow provided solutions from start to finish not skipping any one of them since they are tailored to address the simplest solutions and issues and move toward more complicated ones.

1. Reinstall application

   If you are receiving Downloader.dll not found when trying to run just a single certain application, reinstall the application, there is the possibility that the application has somehow corrupted downloader.dll during the installation process. Reinstalling might fix the problem.

2. Run SFC scan

   SFC scan is the tool meant to scan all files and fix any corrupted ones. To run this tool, open the command prompt in administrator mode by right-clicking on the windows start button and then left-clicking on the command prompt (admin). When you are in command prompt type in SFC /scannow and let the whole process finish.

3. Update device driver

   If previous steps have not provided results, go to device manager and visually check is there a device with an exclamation or other sign next to it, if there is, right-click on it and choose update driver.

If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error. You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same. When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”

To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

• Start by tapping the Win + R key combination to open the Run utility.
• Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
• Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:

“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”

If you enable this policy setting, you can configure one of the following notification options:

• 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
• 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
• Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.