How to Permanently Disable Active History

In recent times, some Windows 10 users have seen an error code BCM20702A0, when using Bluetooth and they are concerned as to what it is all about. We can say for certain that it has something to do with your Bluetooth driver. The error message in question is:

The drivers for this device are not installed. There are no compatible drivers for this device.

The problem here tends to no longer allow specific Bluetooth components to properly communicate with your Windows 10 operating system. It also affects laptops that do not have native Bluetooth support; therefore, the manufacturer installed a dongle on the inside to deliver the service. This is not the best way to do things because native support is always better. On the other hand, maybe you’re using a Broadcom USB Bluetooth dongle that is acting up, and as such, the error is showing. Below are solutions provided for this particular error and how to eliminate it.

1. Run the Bluetooth Troubleshooter

   Press ⊞ WINDOWS to open the menu and select settings In settings choose Update & Security Go to troubleshoot and on the right panel click on additional troubleshooters Click on Bluetooth Select Run the troubleshooter, then sit back and allow the tool to do its thing. Once you’ve completed the task, click on Apply this fix if any repairs are needed Reboot your computer

2. Install Broadcom driver from official website

   Windows drivers for Broadcom Bluetooth devices are no longer posted on their website. They should be available through Microsoft’s Windows Update service. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update. However, the Broadcom Bluetooth drivers seem to be available here on the Lenovo website. To fix the BCM20702A0 driver error, you may download and install them. After downloading it, right-click on the downloaded item, and select Run as administrator. After installation, restart your computer, then check again if it works.

3. Remove all Bluetooth drivers and USB controllers

   If previous solutions did not work, go to device manager and remove all Bluetooth devices along with all USB controllers. Reboot your computer and Windows will automatically reinstall and set all devices.

Error Code 0x8007000b - What is it?

Error Code 0x8007000b has appeared on Windows operating systems from Windows 10 all the way back to Windows XP. In most cases, it occurs when there is a problem within the transaction log for the filing system within Windows.

Common symptoms include:

• Inability to install one or more updates
• Message regarding Windows Update having an unknown error

There are several different ways that you can attempt to resolve the problems that cause Error Code 0x800700b to appear on your operating system. Several of these methods are pretty easy for basic users, but others require some comfort and knowledge in working with advanced tools on your operating system.

If the methods below do not completely resolve the appearance of Error Code 0x800700b on your Windows operating system or if you are not confident in your ability to undertake these steps on your own, you may need to get in touch with a qualified computer repair professional to assist you with the error resolution process. If this error message is not resolved, you could expose your computer to other error codes such as error code 80070103.

Solution

Error Causes

The primary cause for Error Code 0x800700b is that there is an issue or corrupt entry in the transaction log for the file system within Windows. This makes it impossible for Windows to complete the Windows Update process. Although the error message states that an unknown error has been encountered, it is usually fairly simple to resolve the appearance of faulty or corrupt entries in the transaction log if you follow the steps below to complete.

Further Information and Manual Repair

There are several ways that you can attempt to resolve Error Code 0x800700b manually on your Windows operating system. At least one of these methods requires some advanced knowledge or skill in using the command prompt, so if you aren’t confident in your ability to follow these steps through to completion, be sure to get in touch with a qualified computer repair technician who can help you to resolve the error.

Here are the top three methods that can be used to resolve Error Code 0x800700b on your machine:

Method One:  Reset Your Transaction Log for the File System in Windows

To clear and reset the entries in your transaction log, there are a few simple steps that you should follow:

• Step One: Open up the Start menu and go into the search bar. When it opens up, type in “cmd”.
• Step Two: Right-click on the icon for the Command Prompt that opens up and selects the option to run it as an administrator.
• Step Three: In the menu that appears, enter in this command:  “fsutil resource setautoreset true C:/”
• Step Four: Reboot your computer before re-attempting the download and install of the necessary update.

Method Two:  Run the System Update Readiness Tool

An alternative method to resolving Error Code 0x800700b is to open and run the System Update Readiness Tool on your machine. This program runs a scan on your Windows operating system to determine whether it is ready for updates, attempting to resolve any errors it encounters along the way.

After you have scanned and run this tool, you should always take the time to restart your computer before attempting to perform the update process, so that any changes made can be successfully applied to your computer.

Method Three:  Run the System File Checker Tool on Your Computer

The System File Checker is a tool for Windows that runs a basic scan for problem files and attempts to resolve them. To run this tool, follow these steps:

• Step One: From the Start menu, open up the search box, and type in “cmd,” selecting the option to run the command prompt as an administrator.
• Step Two: Type in this command and run it:  “sfc /scannow”

This tool should tell you what the specific issues are so that you can resolve them. It may give you a message that the action couldn’t be performed, that corrupt files were fixed, or that corrupt files were encountered, but could not be fixed automatically.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Runtime Error 5 - What Is It?

Runtime Error 5 is one of those errors that Windows users encounter at least once in their life. Generally, when Runtime Error 5 occurs, the message that appears says ‘Invalid Procedure Call or Argument’. Runtime Error 5 occurs because the Quality Analyst function that resides within the Operating System behaves in an abnormal manner and the user receives a warning.

Solution

Error Causes

As explained above, Runtime Error 5 is caused because of the unexplained behavior of the Quality Analyst function. The problem occurs when the function is lost and is not mapped to any drive. As a result, Windows is unable to find and load it and displays the error message. Runtime Error 5 is also caused by other reasons listed below as follows.

• When files of programs like Visual Basic use bad entries in the registry.
• When a user attempts to load Internet Explorer and a global cash of browser occurs, this also causes Runtime Error 5.

Since these types of errors can easily be fixed, it is strongly advised that a user takes the necessary actions to keep them from occurring in the future.

Further Information and Manual Repair

Some instructions for users to fix Runtime Error 5 as soon as it appears are listed below as follows.

1. Users are recommended to restart their computers. However, prior to doing so, it is advised that any programs that are opened are closed and work is saved to prevent data loss. Once the computer restarts, users should load the program that triggered Runtime Error 5 once again to determine whether or not the error recurs.
2. If the problem persists, the best approach is to uninstall the program causing the error. This can be accomplished by going to the ‘Control Panel’ and selecting the ‘Add/Remove programs’ option if one is using Windows XP or Windows 95. However, if a user is running Windows 7, the same task can be accomplished in the ‘Program and Features’ option. If there’s an option that allows you to clear personal settings and preferences, the box should be checked.
3. Now reinstall the program using the latest version of the installer to stop encountering this error. Use any patch for the program if available. Run installer while following the instructions on the screen. Check the default settings as well.  It is suggested to instantly install any patches if available.
4. Another piece of advice is to simultaneously press ‘Ctrl, Shift, and Esc’. Windows task manager will appear. Go to the “processes” tab and select a process that doesn’t look familiar to you. Note the filename and click on the ‘End Process’ button. Load the program again and find out if the error occurs. Once the program causing the error is identified, the user can perform the steps listed above to resolve the problem.

This post will guide you on how you can fix the Error 0x80070079. This kind of error mostly occurs during the transfer of files across the networks. It could be caused by several factors which include the incorrect configuration of drivers or the network, as well as deadlock state or the server is loaded with a lot of tasks and if any location is not available. This error could also appear when you try to create a System Image or copy or move files on your computer. Here’s the full context of the error message:

“Error 0x80070079: The semaphore timeout period has expired.”

To fix this error, you can try to run the three built-in Network-related troubleshooters or update or reinstall the network adapter drivers or perform a network reset. For more details, follow the options laid out below.

Option 1 – Try to run the three built-in Network-related troubleshooters

The first thing you could do to fix the problem is to run any of the three built-in troubleshooters related to Networks such as Incoming Connections, Network Adapter, and Shared Folders troubleshooters. To access them, just open the Windows Settings app, and go to Update & security > Troubleshoot. From there, run any or each one of the aforementioned troubleshooters.

Option 2 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Perform a Network Reset

Network Reset is a feature in Windows 10 that will help you reinstall the Network adapters as well as reset the Networking Components back to their original settings.

• Open the Start Menu and click on the Settings icon.
• Next, click on the Status link on the left side where you should see the status of your Network. Aside from that, you should also see a link that will let you open the Network Troubleshooter – click on that link to expand Network Troubleshooter.
• Under Network Troubleshooter, select the link for “Network reset”.
• After you click on Network reset, it should redirect you to the following page. From there, click on the Reset now button.

If you suddenly encounter the DRIVER_CORRUPTED_EXPOOL Blue Screen of Death error when using your computer, then there might be some issues with the device drivers on your Windows 10 computer. This kind of BSOD error can occur at any point while you are using your PC. Its main cause is due to some error in the System Pool where a driver becomes incompatible with the operating system or when the configuration files get corrupted for some reason. If you are one of the users who are currently inconvenienced by the DRIVER_CORRUPTED_EXPOOL error, worry not, as this post will give you some potential fixes that might help resolve the problem.

Option 1 – Perform a System Restore

Performing System Restore might help you in fixing the DRIVER_CORRUPTED_EXPOOL Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_CORRUPTED_EXPOOL error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Update the Device drivers

The device driver installed in your computer might be incompatible with your operating system which is the reason why the DRIVER_CORRUPTED_EXPOOL Blue Screen error occurs. To fix that, you have to update your device drivers.

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if the BSOD error is fixed or not.

Option 4 – Uninstall any faulty device drivers

• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “msc” in the field and hit Enter or click OK to open the Device Manager.
• From there, look for any device driver which has a yellow exclamation mark which indicates that something is wrong with them.
• And then right-click on each one of them and click on Uninstall.
• Once you’re done uninstalling the faulty drivers, restart your computer and allow your computer to reinstall the drivers you just uninstalled.

Option 5 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 6 – Try updating the BIOS

As you know, the BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version in your computer.
• Now restart your computer to apply the changes made.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.

There is a central location in Windows 10 that allows users to view all the notifications from its Action Center. Aside from viewing notifications, users can also manage them and take necessary actions in just one single place. Notifications in Windows 10 look similar to a message icon but can be at variance in function. However, recently, a number of users reported that even though they receive notifications about new actions but when opening them, they see nothing. In other words, the notification is false, and to fix this, read on as this post will provide you a couple of workarounds. The Windows 10 Notifications and Action Center notification messages might show a mismatch. For instance, Windows 10 may say that you have some notifications but when you open Action Center, you find it empty and there are actually no notifications there. Take the case of the following screenshot, the Windows 10 Notification says that there are 6 new notifications available for viewing but the Action Center says otherwise. Before you troubleshoot the problem, you might want to run System Restore especially if you’ve made some changes in your computer prior to this issue which might have messed with the Windows 10 Notifications and Action Center. To perform System Restore, refer to these steps:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If the problem wasn’t fixed and you’re still getting false notifications, you might want to troubleshoot the problem further using the options given below.

Option 1 – via Windows PowerShell

• In the Start search, type “PowerShell” in the field and hit Enter to pull up the Windows PowerShell window.
• Next, copy and paste this command and hit Enter to execute it: Get-AppxPackage | % { Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppxManifest.xml” -verbose }
• After that, reboot your computer and check if the false notifications are now gone.

Option 2 – Try renaming the Usrclass.dat file

DAT errors like the ones that are associated with the Usrclass.dat file, most likely occur during computer startup, program startup, or while you try to use a specific function in your program. Even so, it can easily be fixed. How? Refer to the given steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type %localappdata%MicrosoftWindows and hit Enter to get to the location of the UsrClass.dat file.
• After that, look for a file named UsrClass.dat and once you’ve found it, right-click on it and select the Rename option.
• Now rename the file to UsrClass.old.dat and then restart your computer and see if the problem is now fixed or not.

Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

Trojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows 10 users fail to activate their operating system. This activation error code affects not only Windows 10 but those using other versions of the Windows operating system including Windows 8.1. Users experiencing this problem will notice the following common symptoms which occur:

• Inability to activate Windows 10 operating system
• Message box with error code 0xc004f034

Solution

Error Causes

Error code 0xc004f034 usually results from issues related to activation servers. In such cases when servers are busy, users will not be able to complete the activation process which would result in access to their Windows 10 edition of choice. The error code may also result from issues related to your product key. For this reason, be sure to use the correct product key when you attempt to activate Windows 10.

Further Information and Manual Repair

The completion of manual repair methods can be an effective way to correct issues like error codes in Windows 10. To begin, however, ensure you follow the instructions as given as making even a slight mistake will result in unfavorable results. If, for whatever reason, you have trouble completing the steps suggested below, feel free to contact a Windows repair technician. This type of IT professional is usually equipped with knowledge and expertise to access your particular situation. Otherwise, see the manual repair methods listed below and complete at least one method to fix error code 0xc004f034.

Method One: Ensure You Enter a Valid Product Key

If there is a problem with your product key, you will need to ensure you fix it before you can resolve error code 0xc004f034. Follow the instructions below after ensuring you have a valid product key.

• Step one: Click the Start button then select Settings
• Step two: Select Update & security then Activation
• Step three: Click the Change product key
• Step four: Type in your valid product key with its 25 characters in the correct order

Your system will activate Windows 10 if the issue was related to the use of an invalid product key. However, attempt manual method two if error code 0xc004f034 reappears and you are unable to complete the activation process.

Method Two: Reattempt Windows 10 Activation Until Process Completes

In many cases, error code 0xc004f034 occurs simply due to a busy server. This was the case in 2015 in particular when Windows users first received access to editions of Windows 10 like Windows 10 Pro. To complete this process, you will need to follow the instructions below, repeating the last step until the activation occurs.

• Step one: Click the Start button then select Settings
• Step two: After selecting Settings, click Update & Security
• Step three: Select Windows Update then the Check for updates tab
• Step four: Click Activate Windows 10 update

If this method is successful, you will finally be able to update your system to the Windows 10 edition of your choice. This process may take just a few minutes – and several attempts – before you resolve the issue. Remember to be patient. However, contact a Windows repair technician to evaluate your system if the issue persists for more than a few days.

Method Three: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

As you know, the Graphics Card in a computer is one of the important components in an operating system as they are responsible for rendering various objects in your computer. However, there are cases when the performance of this rendering can degrade and your computer can trigger a VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen of Death error instead. The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119 which means that the video scheduler has detected a fatal violation in your computer. Before you troubleshoot the problem, you might want to perform System Restore first as it might help you fix the Stop error. To perform System Restore, refer to these steps:

• First, press the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.

If the VIDEO_SCHEDULER_INTERNAL_ERROR BSOD error is still not fixed after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error is fixed or not.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like VIDEO_SCHEDULER_INTERNAL_ERROR. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

Since the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:

• Tap the Win + R keys to launch the Run dialog box.
• Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
• From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
• Now click on the entries of every faulty driver and click on the Uninstall option.
• Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.

Option 5 – Run System File Checker at boot time

• Once you get to the Welcome Screen part, click on Next.
• Afterward, click on the Repair your computer option located on the bottom-left part of the window.
• Then click on Troubleshoot.
• Next, select the Advanced Options and then Command Prompt.
• After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
• Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 6 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the VIDEO_SCHEDULER_INTERNAL_ERROR error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Windows comes with a built-in backup solution. However, if it failed because of an internal error, you will encounter an error message saying, “The backup application could not start due to an internal error, Server execution failed (0x80080005)”. When you get this kind of error, it means that it did not start and the process failed with a Server execution error. If you got this kind of error worries not for this post will guide you in fixing the problem in your Windows 10 computer. The Windows Backup service is an excellent feature in Windows that only works on the NTFS file system and if you want to use this make sure that you have formatted your files system to NTFS. It is performed by the Volume Shadow Copy, all you have to do is right-click on any folder and if you see the “Previous versions” option, this means that a backup process runs from time to time and can bring back old files when needed. To resolve the “The backup application could not start due to an internal error”, here are two suggestions you can check out.

Option 1 – Check if the Volume Shadow Copy service is running and restart it

The first thing you need to do is check if the Volume Shadow Copy service. To do that, refer to the following steps:

• Click on Start and type “cmd” and right-click on Command Prompt from the search results.
• Then select the “Run as administrator” option to open Command Prompt with admin privileges.
• After that, type “net stop sdrsvc” and hit Enter to execute the command in stopping the Volume Shadow Copy service.
• Next, type the “net start sdrsvc” command and hit Enter to start the service again.

Note: You can also restart the service using the Windows Services Manager.

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the Volume Shadow Service (sdrsv) from the list of services. Its Startup type should be set to Manual by default.
• Restart the service and if you don’t encounter any error while you turn it on, re-run the backup service and see if the backup process runs successfully.

Option 2 – Try to run the Volume Shadow Copy Service in a Clean Boot State

If the first option didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run Windows Backup again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Volume Shadow Copy service again and see if the process goes smoothly.

Note: You might also want to delete all the files in the backup solution if you want to start fresh with the backup solution. Just go to C:/System/Volume/Information/Windows Backup and take ownership of the folder. After that, make sure to stop the Volume Shadow Copy service and then delete all the files inside it.