How to get Dynamic Wallpapers in Windows 10

A lot of users connect to the internet are using VPN on their Windows 10 computers which means that their regions could be different from the actual region of their Windows 10 computers. Thus, if you are facing some issues in updating your computer in this kind of environment, specifically the Windows Update error 0x800F0922, you need to follow the tips given in this guide to help you resolve the issue. When you encounter this kind of Windows Update error, you might see either of the following error messages on your screen:

“Windows could not search for updates, Code 0x800F0922 Windows Update encountered an unknown error” Or: “Windows failed to install the update with error 0x800F0922”

This issue might be caused by two possible reasons such as:

1. VPN issues
2. Not enough space on the System Reserved partition

To resolve the problem, here are some tips that might help:

Option 1 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting the Windows Update error 0x800F0922 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least until the Windows Update is no longer stuck in the error 0x800F0922. It would be best if you do this when you are not working.

Option 2 – Try to free up space in the System Reserved partition

The System Reserved partition is a part of the hard disk created when Windows is first installed on it. It is where the Boot Configuration Database, Boot Manager Code, Windows Recovery Environment, and the reserves space for the startup files are stored. And as mentioned early on, the error might be due to some insufficient space in the System Reserved partition so the next thing you can do is to increase the space in this partition. Note that it is a complex process so you need to make sure that you have made backups to all your data on the computer. So if ever something goes out of hand, at least you have copies of your important files in case you aren’t able to boot into the system at all.

There is various Blue Screen of Death errors that you can encounter as you use your Windows 10 computer and some of these Stop errors have something to do with the win32kbase.sys file. This post will guide you in fixing the BSOD errors related to the win32kbase.sys file.

• A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Win32kbase.sys.
• Your PC ran into a problem and needs to restart. If you would like to know more, you can search online later for this error: win32kbase.sys.
• SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
• STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – win32kbase.sys
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED – win32kbase.sys

• STOP 0×00000050:

PAGE_FAULT_IN_NONPAGED_AREA – win32kbase.sys

The win32kbase.sys file is a Windows operating system Base Win32 Kernel Driver file located in the System32 folder so if it ends up getting corrupted or if it went missing, your computer will throw up Blue Screen error. To fix BSOD errors that have something to do with the win32kbase.sys file, here are some possible fixes that could help. Worry not for these possible fixes are not complicated.

Option 1 – Run the Check Disk or CHDSK utility

One of the first things you can try to resolve the win32kbase.sys Blue Screen error is running the CHKDSK utility. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f C:

• Wait for the process to be completed and then restart your computer.

Option 2 – Run SFC or System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Restart your PC.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the win32kbase.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing Blue Screen errors related to the win32kbase.sys file. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

If you suddenly encounter the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error on your Windows 10 computer along with the error codes, 0x000000D5, 0xb10BBD9E, 0x0D82DA24, 0Xfecd479D, 0x779827CB then read on as this post will provide you some troubleshooting tips that could help you resolve the BSOD error. Getting this kind of BSOD error means that a driver has referenced memory that was freed earlier and it could also mean that the Driver Verifier Special Pool option has caught the driver accessing memory which was freed earlier. Follow the given options below to fix the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error.

Option 1 – Use the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.

• Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
• After that, select the option “Create custom settings”.
• Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
• Next, select the option “Select driver names from a list” option.
• Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
• Then click on the Finish button.
• Open Command Prompt as administrator and execute this command – verifier /querysettings
• The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
• Open the Command Prompt as admin again and run this command – verifier /reset
• The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try updating SSD firmware

If you have installed SSD on your computer recently and you have started getting the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL Blue Screen error since then you may have to update the SSD firmware. To fix this, you can download the Intel Solid-State Drive Toolbox from the official website. This toolbox is compatible with Windows 10 and Windows 7 and later versions.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.

Option 5 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try disabling Hardware Acceleration

You might want to disable Hardware Acceleration system-wide or for a particular program like Google Chrome and see if it resolves the DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL BSOD error

If VirtualBox suddenly displays a black screen without any text or mouse cursor when you are trying to boot a guest operating system, then read on as this post will guide you in fixing such an issue. This black screen occurs when Windows 10 failed to provide a specific setting that VirtualBox requires. Consequently, you will not be able to install or use any guest operating system in VirtualBox even if your PC has virtualization support, the best thing you can do now is to fix this black screen issue. There are two ways you can fix this black screen in VirtualBox, you can either try to disable Hyber-V or disable 3D Acceleration. For more details, refer to each one of the given options below.

Option 1 – Try to disable Hyper-V

Hyper-V is a built-in virtualization tool available in Windows that helps users in creating a virtual machine as well as install a guest operating system without using any third-party tool like VMware, VirtualBox, and many more. However, the problem with this virtualization tool is that some systems cannot run it and VirtualBox simultaneously which is most likely why the screen abruptly turns into black. Thus, you have to disable Hyper-V to resolve the problem. How? Refer to these steps:

• In the Start Search, type “Turn Windows features on or off” and then click on it from the results.
• Once you’ve opened the Windows Features window, remove the checkmark from the Hyper-V box.
• Click the OK button and then restart your computer.
• Now try to use VirtualBox again and see if the problem is fixed.

Option 2 – Try to disable 3D Acceleration

The guest operating system will use the host computer’s GPU to render 3D graphics if you enable the 3D Acceleration for the virtual machine. To simply put it, it will enhance the graphics of the virtual machine and will let you use 3D graphics. Although it may seem nice, it can actually cause the black screen to appear as well so you might have to disable it to isolate the problem. In fact, a lot of operating systems have failed to use the 3D Acceleration for the guest operating system because of this black screen issue. To disable it, follow these steps:

• Open VirtualBox on your computer and select the virtual machine.
• Next, click on the Settings button and go to the Display section.
• After that, look for a checkbox named “Enable 3D Acceleration” located on your right-hand side and then uncheck it.
• Save the changes you’ve made and reboot your PC and see if you can now run the virtual machine without any problem.

The quickest way to control and manage the volume of your Windows 10 PC is using the Volume control icon in the system tray. However, you might encounter issues in using it especially if you recently updated your PC. After the update, if it no longer responds to mouse clicks, be it a right-click or left-click, read on as this post will show you what you can do to remedy that issue. If you think that you’re the only one who has experienced this problem, you are mistaken as several users also reported that the volume icon does highlight and shows the volume level if you hover the cursor over it but it does not really do anything at all. This is definitely the quickest way to change the audio output in Windows 10 especially when you have to change from speakers to your earphone and whatnot. If you are one of the users whose Windows 10 Taskbar Volume Control icon has stopped working and every time you click on the icon and nothing happens and you’re still not able to adjust the volume of your Windows 10 computer, read on as this post will show you what you can do to fix that problem. Although the audio is working just fine, you will still not be able to adjust the volume from its control icon. The problem is most likely related to the UI interaction. There are times when icons in the taskbar also experience the same issue where you can hover your mouse over them but nothing happens when you click on them. As mentioned, the issue with the volume icon does not seem to affect the actual audio of the computer. Double-check to confirm and if it turns out that the audio is indeed working fine, you can use the hardware of your keyboard to manage and control the volume, however, the software just won’t work. This issue is really inconvenient especially for users who connect their laptops to a bigger display. To fix this issue, here are some suggestions you need to check out.

Option 1 – Try to restart the Windows Explorer

This option may sound silly but it has actually worked in fixing the issue for some users. So if anything gets stuck on the taskbar or system tray, the best way to revive them is by restarting Windows Explorer.

• Right-click on the taskbar and then select the Task Manager.
• Next, look for Windows Explorer under the Processes tab.
• Then right-click and select restart.
• After that, wait for the restart process to be completed and for the user interface to refresh. Note that you will notice the Taskbar disappearing and reappearing again. It will reload the entire user interface and allows you to access the volume icon. It should work this time.

Option 2 – Restart the Audio services

Restarting the audio services in your computer can also help you fix the volume control issue and to do that, refer to these steps:

• Tap the Win + R keys to open the Run dialog box.
• Type in “services.msc” in the field and hit Enter to open Services.
• From there, look for Windows Audio and then right-click on it and go to Properties.
• After that, you have to make sure that the Startup Type is set to Automatic.
• Then click on the Stop button. Once it has stopped, start it again.
• Now restart your computer and see if you can now access the volume icon on the taskbar.

Option 3 – Try to update or roll back the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Audio driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try running the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the volume control issue on your PC. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

If your browser of choice is Google Chrome then sit back and enjoy the ride as we are going through some great productivity tips for it. So without further talking let's dive right into them.

Browsing using tabs groups in Chrome

If you have plenty of tabs opened during your browsing session clogging your screen then you will be happy to know that it is possible to group tabs under, well tabs groups. The good part is that you can name groups however you wish and even code them with color if you wish so. Right-click a tab for a website you want to put into a group. Select Add tab to the new group, then type in a name for the group and choose a color. Create as many groups as you want in this way. To put a tab into an existing group, right-click the tab, select Add tab to group, and select the group to which you want to add the tab. To remove a tab from a group, right-click it and select remove from group.

Send a highlighted text to another Chrome user

If you want to send some text or article you stumbled upon while surfing the internet, there is an easy way to do it providing that the target user is also on Google chrome. Highlight the text you want to share, then right-click it and select Copy link to highlight. That creates the link and puts it into your clipboard. Copy the link from your clipboard and send it to someone. When they click on it, they’ll be sent to the section of the web page with the text you want to share, and the text will be highlighted in yellow.

Sync Google Chrome via the account on multiple devices

If you use multiple devices there is an option to sync Chrome through all of these devices and get all of your bookmarks, history, etc. All you have to do is click on three dots in the upper right corner and click on synchronize. Take note that you will need a Google account in order to sync accounts and you will need to be logged in on all devices you are syncing.

Use multiple search engines

If you need or want to use multiple search engines inside Chrome like BING, DuckDuckGo, etc. now you can and you can do it very easily. Click the three-dot menu icon at the top right of Chrome and select Settings, Search engine, Manage search engines. Under the Default search engines section toward the top of the page, you’ll see a list of search engines you can search through without having to navigate to their sites. To perform a search using any of these engines, such as Bing.com, type bing.com into the address bar and press the Tab key. The leftmost part of the address bar changes, it will read Search Bing or whatever search engine you’ve typed in. Now just type in your search term and press Enter, and you’ll do a search with that search engine.

Search similar websites in content

When you are searching for content on google there is a very easy and quick way to find similar content on the internet. For example, if you want to find more sites similar to the searched site just type in the address bar in front of address related: For example, if you want sites similar to Microsoft, you would type related:www.microsoft.com

Open specific set of websites on Chrome startup

If you need and want to open a specific set of pages each time Chrome is booted know that you can. Click the three, dot icon at the top right of Chrome and select Settings, You and Google, then scroll to the On startup section at the bottom of the screen. Select Open a specific page or set of pages, then click Add a new page, type or paste in the page’s URL and click Add. Add as many pages as you want this way. That’s it for now on Google Chrome tips for better productivity, tune-up again to errortools.com for more articles.

What is DISM Error 1726? Every time you encounter some issues in your Windows 10 computer, especially when it comes to corrupted system files, you can always use the SFC scan and if the SFC can isn’t able to resolve the issue, there is also the DISM tool you can use which usually resolve the vast majority of system file corruption sufficiently. However, there are times when even the DISM commands experience issues as well. Such is the case with the 1726 error: “The remote procedure call failed”.

Some users reported that this DISM problem happens right before the process is supposed to end. According to experts, this error in DISM occurs due to any of the following reasons:

1. A third-party program might have interrupted the DISM operation and is the one that triggered the 1726 error: “The remote procedure call failed”.
2. The error could also pop up when there is a pending corruption repair. This usually happens when you tried to run a DISM command previously that was terminated manually or was halted because of some malfunction.
3. Lastly, the error could also occur because the process that’s responsible for the procedure is disabled or was prevented from running.

Whichever the case is, here are some suggestions that might help you in resolving the 1726 error: “The remote procedure call failed”.

Option 1 – Try updating your PC to the latest Windows build available

Since the problem is specific to certain builds in Windows 10, you need to make sure that your computer is updated before you try other troubleshooting steps. Thus, follow the steps below to update your Windows 10 PC.

• Tap the Win + R keys to open the Run dialog box.
• Then type “ms-settings:windowsupdate” in the field and hit Enter to open the Windows Update screen.
• After that, click on Check for Updates and then follow the next on-screen instructions to apply the latest Windows update.
• Once the update has been installed, restart your PC and run the DISM command again and see if the problem is fixed.

Option 2 – Try to change the Startup Type of the Remote Procedure Call service

As stated early on, the error might also be caused by a disabled Remote Procedure Call service or RPC or that it might be prevented from running for some reason. In case you don’t know, RPC is the service control manager for both COM and DCOM servers and it’s responsible for performing object variation requests, exporting resolution as well as distributing collection for the servers. And so if the server is disabled, all programs that are using COM and DCOM including the DISM commands, will not function correctly. Thus, you need to make sure that the RPC service is scheduled to enable itself on every system boot. To do so, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• Type “services.msc” in the field and hit Enter to open Services.
• From there, scroll down until you see the Remote Procedure Call (RPC) service and then right-click on it and select Properties.
• Then go to the General tab and change the drop-down menu next to Startup type to Automatic.
• After that, click the Apply button and then OK to apply the changes made.
• Restart your PC and run the DISM command once again at the next startup.

Option 3 – Try to modify the RpcSs registry key value

If the option didn’t work, you can also try enabling the RPC service using the Registry Editor. Before you proceed, make sure to create a System Restore point first and then follow the steps below afterward.

• Tap the Win + R keys to open the Run dialog box.
• Type “Regedit” in the field and hit Enter or click OK to open the Registry Editor. And if a User Account Control prompt appears, just click on Yes.
• After that, navigate to this registry key: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services RpcSs
• After selecting the aforementioned registry key, go to the right pane and double-click on the Start value.
• Next, change the Value data of start to 2 and click OK to save the changes made.
• Exit the Registry Editor and restart your PC and check if the 1726 error in DISM has already been resolved or not.

Option 4 – Try to disable the Windows Search service temporarily

Some users also recommended disabling the Windows Search service for the meantime as it could be the one that’s interrupting the DISM process.

• Tap the Win + R keys to open the Run dialog box.
• In the field, type “services.msc” to open the Services window again and hit Enter to open it.
• Next, scroll down over the services list and double-click on the Windows Update service.
• Afterward, go to Windows Search properties and click the General tab and then click the Stop button to stop the service from running temporarily.
• Now try running the DISM commands again and see if the problem’s fixed or not.
• Restart the Windows Search service and then restart your PC as well.

0x800ccc92 - What is it?

The 0x800ccc92 is a Microsoft Outlook error. The error restricts your ability to send and receive emails on your Outlook email address successfully. This error is very similar to 0x800cc90 and 0x800ccc91 Outlook error codes. The 0x800ccc92 error message is often displayed as:

‘Receiving reported error (0x800ccc92): Your email server rejected your login.’

This error is quite common and is faced by many Microsoft Outlook users. It is advisable to fix this error immediately because besides restricting you from sending and receiving emails via Outlook, due to this error the data on your Outlook also becomes inaccessible and unreadable, and sometimes Outlook also begins to freeze unexpectedly.

Error Causes

Some of the most common causes of the error code 0x800ccc92 are:

• PST files get corrupt
• Incorrect Outlook configuration settings
• PST file crosses its fixed file size limit
• Failure of POP3 and Protocol STMP in database server connection
• Improper synchronization between Outlook and the server
• Usage of invalid password or username
• Virus Infection

Further Information and Manual Repair

Any of the above causes may result in the 0x800ccc92 error message display. If you encounter this Outlook error, you don’t need to panic and call the network personnel in your office to fix and repair the error. In fact, it is very easy to fix and you can repair it by yourself: Here are some of the best and easy ways to resolve this error in the shortest time:

• If the error message 0x0800ccc92 is displayed as POP3: Invalid Password, then in this case it is advisable to cross-check your Outlook account ID and password. Sometimes this error message may pop up if you insert an incorrect password or ID. Therefore the best way to resolve it to check where you went wrong and then re-enter your ID and Password correctly.

If the error is not related to POP3 (Post Office Protocol) then you can try some other alternative to resolve this issue.

• Another alternative is to install the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue.
• However, when nothing works, then it is advisable to download PST repair tool. The PST repair software is designed to scan, detect, repair, and resolve Outlook errors like 0x800ccc92.  The PST repair software is built with special algorithms that help repair PST corrupt files in seconds. This tool works on all Windows Operating Systems including Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, and Windows 2008.

1. All you need to do is, download and install this software on your system.
2. Once you download it, run it on your PC to detect errors.
3. Press scan to get started
4. The scanning may take about a couple of minutes to complete.
5. Once it is complete, click on the repair tab to fix the errors.
6. Now restart your Outlook again and now try sending emails. This solution is likely to work if the above-mentioned solutions don’t.

The File Explorer in Windows 10 provides several ways to organize the contents of folders and files in the system. Windows users can utilize some efficient styles to view the contents of the file system as per the user’s requirement. A user may opt to display the file picture in large size thumbnails while the other one could opt to set the icons of folder and files in a small or medium size list. On the other hand, while setting up several styles for the folder and file icons, some Windows 10 users have experienced some unusual issues where there is the Black background showing up behind folder icons. They tried refreshing the File Explorer a couple of times but it didn’t help in fixing the problem and the black squares are still visible on some folder icons. The black squares behind the folder icons might look disturbing though it’s not really a big problem and is merely a graphical glitch that does not cause any damage or whatsoever to the content of the folder and files. The most likely cause of this glitch might have something to do with the corrupted system files or it could also be caused by outdated thumbnail caches. In addition, graphical glitches like this one could also occur if you are using out outdated graphics drivers. To fix this problem, you need to follow the options laid out below.

Option 1 – Try using the Disk Cleanup to remove Thumbnail files

The Disk Cleanup tool is one of the options you can try to fix the black squares behind the folder icons. Through this tool, you can delete all the Thumbnail files on your disk. To use it, refer to these steps:

• Open the Search bar and type “disk cleanup” in the field.
• After opening Disk Cleanup from the search results, then from the drop-down menu select the C: drive to clean up and click OK.
• Wait for the scanning process to complete. Once it’s done, select the files you want to delete.
• Ensure that you select the box labeled “Thumbnails” under the Files to Delete section then click on OK.
• After that, a confirmation box will appear, just click on Delete files to delete the files permanently.
• Restart your PC.

Option 2 – Try resetting the Thumbnail cache

You have the option to manually delete the Thumbnail Cache to resolve the black square background behind the folder icons issue. Follow the steps given below to reset the Thumbnail cache.

• Open the File Explorer.
• Next, navigate to the View tab and select the option with Hidden items to display all the hidden folders and files.
• Next, go to this path: C:Users<username>AppDataLocal
• In the given path, make sure that you put your actual username in the username field. Then look for a file named “IconCache.db”. Right-click on this file and click on Delete.
• After that, go to this path: C:Users<username>AppDataLocalMicrosoftWindowsExplorer
• From there, select all the files and delete them.

Note: If a prompt appears saying, “The files are in use and cannot be deleted”, simply select the “Do this for all current items” option and then click on Try Again. If you get an error message, click on Cancel to close the window and restart your computer.

Option 3 – Try updating or reinstalling the Graphics driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option if you wish to update the driver or select the Uninstall device if you want to uninstall the driver and then follow the on-screen instructions to install the latest version of the driver.
• Restart your PC after the installation to allow the system to reinstall the driver.

If you are running Windows Update on your Windows 10 computer and you suddenly encounter error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure then read on as this post will give you a couple of suggestions to resolve this problem. Note that you can encounter this error not only on Windows Update but also on Microsoft Store apps at times. Follow the options given below to fix error code 0x8000FFFF, E_UNEXPECTED – Unexpected failure error on your Windows 10 PC.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again.

Option 2 – Check the Cryptographic Service

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the Cryptographic Service. Then right-click on it and select Properties from the context menu.
• After that, check if the service is started by checking the Service status. If it is started, click on the Stop button to stop the service and if it is already stopped, leave it as it is, at least for now.
• Next, make sure that the Startup type menu in the Service’s properties is set to Automatic before you go on.
• Now confirm any dialog boxes that may appear as you set the Startup type and then click on the Start button located in the middle before you exit Properties.

Option 3 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 4 – Check the Root Permissions

You might also want to check the permissions on the root of C: and make sure that “BUILTINUsers have read access because if it doesn’t, then no wonder why you’re getting the error code 0x8000FFFF.

Option 5 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

Option 6 – Try installing the updates in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows app again.

Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application in your computer. You need to look for the culprit and uninstall it once you found it.

Option 7 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x8000FFFF. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.