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Fix Windows Update Install Error 0x80070020

Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020.

The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

  • To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
    • net stop bits
    • net stop wuauserv
    • net stop cryptsvc
  • Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
    • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
  • Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
    • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
    • Ren %systemroot%system32catroot2catroot2.bak
  • Reset BITS and Windows Update service by entering the following commands in Command Prompt:
    • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • Now enter the following command:
  • cd /d %windir%system32
  • RE-register BITS and other Windows Update related files by typing each one of the following commands:
    • regsvr32.exe atl.dll
    • regsvr32.exe urlmon.dll
    • regsvr32.exe mshtml.dll
    • regsvr32.exe shdocvw.dll
    • regsvr32.exe browseui.dll
    • regsvr32.exe jscript.dll
    • regsvr32.exe vbscript.dll
    • regsvr32.exe scrrun.dll
    • regsvr32.exe msxml.dll
    • regsvr32.exe msxml3.dll
    • regsvr32.exe msxml6.dll
    • regsvr32.exe actxprxy.dll
    • regsvr32.exe softpub.dll
    • regsvr32.exe wintrust.dll
    • regsvr32.exe dssenh.dll
    • regsvr32.exe rsaenh.dll
    • regsvr32.exe gpkcsp.dll
    • regsvr32.exe sccbase.dll
    • regsvr32.exe slbcsp.dll
    • regsvr32.exe cryptdlg.dll
    • regsvr32.exe oleaut32.dll
    • regsvr32.exe ole32.dll
    • regsvr32.exe shell32.dll
    • regsvr32.exe initpki.dll
    • regsvr32.exe wuapi.dll
    • regsvr32.exe wuaueng.dll
    • regsvr32.exe wuaueng1.dll
    • regsvr32.exe wucltui.dll
    • regsvr32.exe wups.dll
    • regsvr32.exe wups2.dll
    • regsvr32.exe wuweb.dll
    • regsvr32.exe qmgr.dll
    • regsvr32.exe qmgrprxy.dll
    • regsvr32.exe wucltux.dll
    • regsvr32.exe muweb.dll
    • regsvr32.exe wuwebv.dll
  • Now type each one of those commands below.
    • net start bits
    • net start wuauserv
    • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

  • Open the Services Manager.

From there, make sure that you set the following services and Startup types:

  • Background Intelligent Transfer Service: Manual
  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)

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Technical Details and Manual Removal (Advanced Users)

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Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the ACPI.sys Blue Screen error is now fixed.

Option 2 – Try to update or rollback the ACPI Driver

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  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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 Reboot your PC.

Option 4 – Run the Blue Screen Troubleshooter

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Option 5 – Run System Restore

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Option 1 – Update the Device drivers

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Option 2 – Check the Device performance and health

You can also try checking the device's performance and health in the Windows Defender Security Center.
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Option 3 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the INTERNAL_POWER_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 4 – Try increasing the size of the Hibernation file

  • In the Cortana search box, type “command prompt” in the field, and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • Next, type in the following command and hit Enter to execute it:
powercfg /hibernate /size 100
  • Note that the default size of the Hibernation file is 75% and after executing the command, it should increase to 100%. Now exit Command Prompt and check if the problem’s now fixed or not.

Option 5 – Try to run the troubleshooters

Blue Screen Troubleshooter:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

System Maintenance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “msdt.exe /id MaintenanceDiagnostic” in the field and hit Enter to open the System Maintenance Troubleshooter.
  • After that, click on Next to start troubleshooting the problem and wait until it’s done then check if it fixes the problem or not.

Option 6 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 7 – Run Windows Defender offline

You also have the option to run Windows Defender offline and scan your computer to see if any malware has infected the computer and the one that’s causing the INTERNAL_POWER_ERROR Blue Screen Error.
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Enable or Disable Automatic Encryption
You might be familiar with the Encryption File System or EFS algorithm if you rather keep your files and folders encrypted. Encryption File System is a built-in feature in Windows 10 which allows users to secure their important files. Although there is an alternative way for you to secure your data on your Windows 10 computer, you can’t ignore the fact that the main advantage of an Encryption File System over BitLocker is that the former can help you encrypt a particular folder rather than encrypting the whole hard drive partition. If you move a file inside a folder encrypted with the Encrypting File System it will automatically get encrypted. There are some users who like this feature but unsurprisingly, there are some that don’t. So if whether you want your files encrypted when you place them in an encrypted folder or if you want to keep it as it is, read on as to how you can do it either way. You can enable or disable automatic encryption of files moved to encrypted folders in Windows 10 using the Registry Editor or the Group Policy Editor. Before you proceed, make sure to create a System Restore Point first because the modifications you’re about to make in your computer might affect its overall functioning so if anything goes wrong, you can always undo the changes. Once you have that covered, refer to the options given below to enable or disable automatic encryption in Windows 10.

Option 1 – Enable or disable automatic encryption using Registry Editor

  • Press the Win key + R key at the same time to open the Run dialog box.
  • Then type “Regedit” in the field and press Enter to open the Registry Editor and if a User Account Control or UAC prompt appears, just click Yes to proceed.
  • After opening the Registry Editor, navigate to this key location: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesExplorer
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name the newly create DWORD to “NoEncryptOnMove” and press Enter to save it.
  • After that, double click on the NoEncryptOnMove DWORD and set its value to the following preferences:
    • 1 – Disable Auto Encryption of files moved to encrypted folders.
    • 0 – Enable Auto Encryption of files moved to encrypted folders.
  • Now close the Registry Editor and restart your computer to successfully apply the changes made.

Option 2 – Enable or disable automatic encryption using the Group Policy Editor

  • Press the Win + R keys to open the Run box and type “gpedit.msc” in the field and press Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer ConfigurationAdministrative TemplatesSystem
  • Next, look for the “Do not automatically encrypt files moved to encrypted folders” option and double click on it to set the policy. From there, you will see the following description:
“This policy setting prevents File Explorer from encrypting files that are moved to an encrypted folder. If you enable this policy setting, File Explorer will not automatically encrypt files that are moved to an encrypted folder. If you disable or do not configure this policy setting, File Explorer automatically encrypts files that are moved to an encrypted folder. This setting applies only to files moved within a volume. When files are moved to other volumes, or if you create a new file in an encrypted folder, File Explorer encrypts those files automatically.”
  • Now select one of the radio buttons below depending on your preference:
    • Not Configured or Disabled: Enable Auto Encrypt of files moved to EFS Encrypted folders.
    • Enabled: Disable Auto Encrypt of files moved to EFS Encrypted folders.
  • Then click on the Apply and OK buttons to save the changes made.
  • Exit the Group Policy Editor and restart your computer.
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Backup all drivers in Windows 10
When Windows is installed on a clean hard drive it usually finds most of the needed drivers for our computer to run, but if we by any chance have any old unsupported hardware or some exotic one chance are very high that Windows will not be able to locate and install drivers for it. And sometimes we do not even have drivers from where to download them, let's say for example you have purchased a second-hand laptop with Windows on it, you wish to create a clean and fresh copy of new Windows installation but you do not have drivers, and let us say the model is not supported so you can not download them. In this case, this shown method will help you a ton and save you a lot of time and frustration. So, in order to back all of your drivers from your Windows follow this simple guide step by step. Note please that this method will backup drivers themselves, you will not backup installation packages of drivers or similar stuff, only drivers installed in Windows itself.

Backing up the drivers

First thing first, create a folder where you want your drivers to be backed up somewhere in your HD and give it any name. Second, press ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedFrom the menu choose Command Prompt (administrator) Windows menu command prompt adminWhen the command prompt is active type the next command in it: DISM /online /export-driver /destination:C:\DriverBackup where: C:\DriverBackup is the folder and the hard drive where you want to store your backed-up drivers. Press ENTER That's it, you have now successfully backed-up all of your installed Windows drivers. Now, save all of your drivers on USB and reinstall Windows.

In order to now return backed drivers do the following:

Press again ⊞ WINDOWS + X to open the secret Windows menu. keyboard with windows and x markedbut this time choose Device manager Windows menu device managerFrom decide, manager right-click on any device Windows has not been able to install appropriate driver and choose update driver
  • Click on the Browse my computer for driver software option.
  • Click the Browse button.
  • Select the folder with the driver backup.
  • Check the Include subfolders option.
  • Click the Next button.
  • Click the Close button.
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Fix Error 105 ERR_NAME_NOT_RESOLVED in Chrome
If you suddenly receive an error saying, “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” when browsing the web, then this means that the DNS lookup has failed. This kind of error is one of the most commons ones you can encounter while using the Chrome browser. And since it’s a pretty common error, the solutions for this one are pretty easy as well.

Option 1 – Disable both the Antivirus and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects. Thus, you need to disable these programs temporarily as it might be the reason why you’re getting the “Error 105 (net:: ERR NAME NOT RESOLVED): Unable to resolve the server’s DNS address” error in Chrome.

Option 2 – Check the Network Cables and restart the router then reconnect

Of course, the next thing you have to do is to check if the network cables connected to your computer or router are properly connected. And if your computer is connected via Wi-Fi, you need to make sure to restart your router once. In addition, you can also forget the Wi-Fi your computer is currently connected to and then try reconnecting again to see if it would work.

Option 3 – Try running the Chrome Cleanup tool

You might want to run Google Chrome’s built-in Malware Scanner & Cleanup tool as it could also help in getting rid of any unwanted ads, pop-ups, and even malware, as well as unusual startup pages, toolbars, and anything else that might overtake the network and could affect the performance of the browser.

Option 4 – Try removing the Proxy

Removing the Proxy might also help you in fixing the ERR_NAME_NOT_RESOLVED error in Chrome. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Disable Prefetch in Chrome

In case you don’t know, Google makes use of a prediction service that helps users in completing searches and typing URLs in the address bar. This prediction service uses the already resolve IP address to connect to the website you’ve already visited. Thus, it would be better if you disable it in cases like this one.
  • Open Chrome’s Settings.
  • Next, go to Privacy and Security then look for “Prefetch”.
  • After finding Prefetch, toggle off the “Use a prediction service to help complete searches and URLs typed in the address bar” setting and then restart Chrome.

Option 6 – Flush the DNS, reset Winsock and then reset TCP/IP

  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
    • netsh winsock reset
After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

Option 7 – Try using the Google Public DNS

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8” and “8.8.4.4” and click OK and exit.

Option 8 – Reset Chrome

Resetting Chrome can also help you fix the error. Resetting Chrome means restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up the option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.
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