Windows Update failed, error 0x80240034

One of the most important components of a computer in the network. The network, with the help of network devices, makes it possible for all kinds of devices to exchange information. One of the files associated with the network driver is the netio.sys file. It is a system file used by third-party programs to interact with the devices on the network. If you encounter a Blue Screen of Death error that’s related to the netio.sys file then you’ve come to the right place as this post will guide you in fixing it. Here are some of the Blue Screen errors related to the netio.sys file:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• IRQL NOT LESS EQUAL
• SYSTEM_SERVICE_EXCEPTION
• DRIVER IRQL NOT LESS OR EQUAL
• SYSTEM THREAD EXCEPTION NOT HANDLED

To fix the netio.sys Blue Screen errors on your Windows 10 computer, you can check out each one of the following suggestions.

Option 1 – Try to use the System File Checker

One of the built-in tools in Windows that you can use to fix Blue Screen errors is the System File Checker. This built-in command utility can help you restore corrupted or missing files as well as replace bad and corrupted system files. Chances are, the netio.sys file might be corrupted so to fix it, use System File Checker.

• First, right-click on the Start button and click on the “Command Prompt (Admin) option.
• Next, type in the sfc /scannow command and hit Enter to execute it.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Finally, restart your computer.

Option 2 – Try checking the Memory for any errors

The first thing you can do to check the memory for errors is to run the CHKDSK utility. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• You need to open “This PC” first.
• And then right-click on your operating system partition for Windows.
• Next, click on Properties and navigate to the Tools tab.
• After that, click on the Check button under the Error Checking section.
• A new mini window will appear and from there, click on Scan drive.
• Now let it scan your disk drive partition to check for errors and then restart your computer.

After running the CHKDSK utility, it’s now time to fix issues with your RAM by running the Memory Diagnostic tool. This tool in windows can help resolve the Blue Screen errors related to the netio.sys file by checking and automatically fixing any memory-based issues. To run it, refer to these steps:

• Tap the Win + R keys to open Run and type mdsched.exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update or rollback or disable Network drivers

You might also want to update, roll back or disable your Network drivers to resolve the netio.sys Blue Screen errors.

• Tap the Win + R keys to launch the Run window and then type in the “mdsched.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
• After that, restart your PC and see if it helped in fixing the netio.sys Blue Screen error.

Option 4 – Perform System Restore

Performing System Restore can also help fix BSOD errors, including the ones related to the netio.sys file. To run System Restore, follow the steps below.

• First, tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

As you know, all computer mouse devices are designed ergonomically for users who are right-handed. Although that’s mostly the case, there are also other mouse devices that are designed specifically for left-handed users or the ones that can be used by either the right or left hand. But before you look for these kinds of mouse devices, there is actually an option you can try so that your mouse device can work with either the left or right hand. All you have to do is configure your mouse device. Aside from setting the device to work on either hand, you can also switch mouse buttons, from left to right, using only a couple of simple steps. As mentioned earlier, most mouse devices are created for right-handed users. Meaning to say, these mouse devices are configured to be right-handed with their primary button on the left and the second one on the right. The primary button is used for certain functions such as selecting and dragging. Now you can configure your mouse to be left-handed by swapping its predefined functionality. How? Refer to each one of the given instructions below.

Option 1 – via Control Panel

• First, go to the Start Menu and search for “control panel” in the Start search.
• Once you see it from the search results, click on it to open it and then go to the Hardware and Sound section.
• From there, click on Mouse under the Device and Printers section. This will open the window for Mouse Properties.
• Now you have to check the Switch primary and secondary buttons box.
• Then click on OK to save the changes made. After that, your primary select button on your mouse device is your right button while the secondary button, also known as right-click, is now the left button.

Option 2 – via Windows 10 Settings

This is the second option you can check out to change the configuration of your mouse from being right-handed to being left-handed.

• First, right-click on the Windows icon and select Search.
• Next, type “mouse” and from the search results that appear, click on Mouse Settings.
• After that, select “Right” from the “Select your primary button” drop-down menu. This should set the mouse device from being right-handed to being left-handed.

Getting errors while trying to update your Windows 10 computer is not an uncommon occurrence. Although some of them are easy to fix, there are others that need a lot of time and research in order to resolve. One of these tough Windows Update errors is Error 0x80244007. This kind of Windows Update error halts the process of Windows Update and a simple system restart won’t help much to fix it. When you encounter this Windows Update error, you will see a description that says, “SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes”. One of the main causes of such an error is that Windows was not able to renew the cookies for Windows Update. To fix this error, here are some suggestions that might be useful.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x80244007.

Option 2 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x80244007, you can run the Windows Update troubleshooter to resolve it. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

• Open Command Prompt with admin privileges.
• After that, type each one of the following commands and hit Enter after you key in one after the other.
  • net stop wuauserv
  • net stop cryptsvc
  • net stop bits
  • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

• After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
• Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
  • net start wuauserv
  • net start cryptsvc
  • net start bits
  • net start msiserver
• Close Command Prompt and reboot your PC.

Code 0xC1900208 0x4000C, What is it?

The Error Code 0xC1900208 – 0x4000C is an error that is caused by an installed application or program on your computer that is not compatible with Microsoft Windows 10. The incompatible application prevents you from being able to complete the upgrade to Microsoft Windows 10 and will continue to do so until the issue is resolved. Common symptoms include:

• You receive a dialog box displaying Error Code 0xC1900208 – 0x4000C
• You are unable to successfully complete the Microsoft Windows 10 upgrade process.

Solution

Error Causes

Error Code 0xC1900208 – 0x4000C is caused by a non-compatible application or program that is currently installed on your computer, and is not allowing the Microsoft Windows 10 upgrade to finish the installation and update process.

• The upgrade is stopped due to an incompatible app or program.
• Out of date or no longer supported software can cause this error to occur.
• Device drivers that are not up to date or no longer compatible.
• The computer might pick up malware along the way and might be preventing the upgrade. If error code 0xC1900208 – 0x4000C is not rectified, you’ll not be able to proceed with your Windows 10 upgrade.

Further Information and Manual Repair

The good news is, error code 0xC1900208 – 0x4000C is a relatively common problem that is usually easily fixed by the user at home, though it can be a little time-consuming. To elude this time-consuming process, use a powerful tool to rectify the issue in no time (TSC). Before making any attempts to repair this error, ensure to perform a compatibility test.

• Check the compatibility of applications and programs installed on your computer to locate and remove, or fix the one that is incompatible. (Don't stop at the first one you find, there could be multiple incompatibility issues.)
• Check to ensure all programs and software are not outdated or no longer supported, and remove or fix any outdated or unused, unnecessary programs or software. (This is also a great way to free up space and clean your computer up a bit.)
• Check to ensure that all of your device drivers are current, up to date, and compatible with Microsoft Windows 10, and replace or update where necessary.

Method 1:

Use the get Microsoft Windows 10 application on your computer to check its compatibility, follow the steps below to run the check.

1. Look at the taskbar, to the right; you will see an icon for Microsoft Windows 10, right-click the icon. Locate the option in the menu to check the status of your upgrade. This will open an app for getting Microsoft Windows 10.
2. Next, you will see 3 lines on top of one another on the upper left side, this will open a drop-down menu, once you have this menu open, locate the option to check the compatibility of your computer.
3. Microsoft Windows will then run a check of your entire computer to check for compatibility with Microsoft Windows 10. Once it has finished its check, a pop-up window will display whether or not your computer will work with Microsoft Windows 10, and will also display a list of any hardware and software that are not compatible with the upgrade.
4. This may not catch everything and there may still be incompatible programs so the previous steps, though time-consuming may still be necessary.

Method 2:

Once the incompatible applications are discovered, use the control panel to remove/uninstall them. The steps are below:

1. Locate your computer’s Control Panel.
2. Choose the option that says “Programs”
3. From the options available, select the ‘Programs and Features’ link.
4. Locate the app in the queue or menu.
5. Right-click and choose the uninstall option.

This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.

• You can start by booting into the installation environment for Windows 10 from an installation media.
• After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
• From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
  • bootrec /FixMbr
  • bootrec /FixBoot
  • bootrec /ScanOS
  • bootrec /RebuildBcd
• Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

As you know, the Start Menu in Windows 10 is quite a stable experience. However, there are times when it can encounter some issues as well like getting corrupted. If your computer is going through the same problem, you’ve come to the right place as this post will guide you on how you can fix the “Tile Data is corrupt” error. This kind of problem is actually quite common among a lot of Windows 10 users. This kind of problem prevents the Start Menu from working properly and no amount of clicking the keyboard keys or mouse will resolve the issue. Fixing it is important since the Start Menu is required for the operating system to function properly and even though there are several ways to get around in using the Start Menu, it can get quite problematic. Even if you manage to open the Start Menu, the ability to click on apps to open them is out of the question and you need to fix the problem. Worry not for the potential fixes provided in this post are not hard to follow. You can try to run the Start Menu troubleshooter or run the DISM tool. You could also reset the folder for Tile Database or re-register the Windows 10 Start Menu. For more details, refer to each one of the options provided below.

Option 1 – Try running the Start Menu troubleshooter

The first and basic thing you can do to fix the problem is to run the Start Menu troubleshooter as it can help you fix the problem automatically. Since this is not a built-in troubleshooter, you can download it from the official website of Microsoft. After you download it, run it and wait until it’s done identifying the problem and automatically fixing it.

Option 2 – Try running the DISM tool

You can run the DISM tool as well to help fix the “Tile Database is corrupt” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism(.)exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, check if it was able to fix the corrupted Start Menu or not.

Option 3 – Try to reset the Tile Database folder

• First, you need to restart your computer and log into another user account where the Start Menu works.
• Next, navigate to this folder location, C:/Users/<userX>/AppData/Local/Tile/DataLayer.
• From there, copy the “TdlData.xml” file and save it to another drive.
• Once done, restart your computer and log into the user account where the Start Menu is corrupted.
• After that, navigate to this folder location, C:/Users/<userY>/AppData/Local/Tile/DataLayer.
• Now paste the TdlData.xml file you copied earlier and navigate to this location, %LocalAppData%MicrosoftWindowsShell.
• Afterward, copy the DefaultLayouts.xml file from the user account that’s working fine to the user account where the Start Menu is corrupted.

Option 4 – Try to re-register the Windows 10 Start Menu

• Tap the Win + X and select the “Windows PowerShell (Admin” option from the menu.
• After opening PowerShell, execute this command: Get-AppXPackage -AllUsers |Foreach{Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
• Wait until the command is executed and then see if it fixed the problem with the Start Menu or not.

When you run a program in Windows 10, error 0xc000012f may pop up, mentioning that the files and binaries you’re trying to run are corrupted. Error 0xc000012f means Bad Image, denoting that the program’s executable or one of the supporting modules is corrupt. Or there is probably a DLL mismatch. This error usually manifests itself after a windows update or after installation of some application, in order to fix it follow the steps below:

1. Perform SFC scan

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) In command prompt type sfc /scannow and press ENTER Leave the computer for the operation to be completed and Reboot your computer

2. Run DISM

   Press ⊞ WINDOWS + X to open the Windows menu From the menu choose command prompt (admin) in command prompt type: DISM.exe /Online /Cleanup-image /Restorehealth and press ENTER wait for the process to be finished and Reboot your computer

3. Reinstall application

   If this error has been popping up after the application install remove the installed application and install it again. There is the possibility that the application installer has by accident corrupted some files, reinstalling it might fix the issue.

4. Uninstall Windows update

   In some cases, Windows update can introduce this issue, go to Windows updates, into advanced options, and uninstall the latest update to see if this will fix the error.

5. Install Visual C++ Redistributable

   Go to the official Microsoft website and download C++ redistributable package and install it

6. Install new windows update

   If there is a new Windows update install, there is a chance that in the last update something went wrong and it is very likely that it was fixed in the last one.

Windows 11 release date is closing in, some people have tried it via insider build, some have decided not to. It has come to our attention that there is a little website made by BlueEdge that offers a virtual Windows 11 desktop. Opening the Website will put you right inside Windows 11 desktop, now take note that this is not Windows 11, it is a simulation of Microsoft’s newest OS and therefore many things will not work like File Explorer, etc. One thing you can make sure it is working is UI itself, you can see how you do like the new Taskbar, start menu, widgets, and some other things. You can just pop up on the site and check how you do like the overall new look and feel of Windows 11 UI before installing it or trying it. We are sure that many more options will come in time but even now you can get a feel of the newest OS. Windows 11 BlueEdge site: https://win11.blueedge.me/

If you are trying to save a file in a PDF format on your Windows 10 computer but then the PDF text content in an Adobe file suddenly disappears, then read on. This post will give you more insight into this issue. This kind of issue is rare and mostly occurs in forms that you can fill upon. In such a case, the text you enter in the form vanishes right after you click the Save button. One of the benefits of working with PDF files is that it has the ability to compress high-quality files to relatively small file sizes. This is really useful especially when you are saving hard drive space and you’re working with limited storage resources. However, these files can contain layered content if they are created from layered documents using applications like Adobe InDesign. Consequently, a single page of the PDF file can contain different layers with different content. So if you try to save or print a PDF file that contains layered content, the elements will disappear from the PDF. To resolve this issue, you can try to merge or flatten the file since it will help keep the changes in the PDF file. On the other hand, you can no longer make any alterations or form data once you flatten the file. Another thing to keep in mind is that merging or flattening the file can’t be undone so you might want to save another copy of the file before you proceed.

Option 1 – Print to PDF

• First, you have to open the desired PDF file and tap the Ctrl + P keys to open the Print dialog box.
• After that, select the “Microsoft Print to PDF” option as the printer.
• Once the action is confirmed, it will regenerate another version of the PDF file with the default settings and merge all the existing layers into a single layer.
• On the other hand, you can also click on the “File” menu of the PDF file and select Print.
• From there, click on the Print button and select “PostScript (*.ps)” as the “Save as” type to save a PostScript copy of the original PDF file.
• Once you’re done, double click on the .ps file to open the file in the Adobe Distiller which will flatten the file automatically and convert it to a PDF file with only one visible layer.

Option 2 – Save the PDF file as an Optimized PDF file

If you are using the Acrobat Reader Pro version such as the Acrobat Pro, Foxit, and so on, you can try to flatten the layers by saving the PDF file as an Optimized PDF file. Refer to these steps to do so:

• Select File > Save as > Optimized PDF.
• Next, select the Transparency checkbox from the Settings window that opens.
• Then click on the Save button to apply and save the changes made. After that, the PDF text content should not disappear when you try to save a file on your Windows 10 computer.

If you are trying to connect your mobile or external device to your Windows 10 computer but suddenly encountered an error saying, “A device attached to the system is not functioning”, read on as this post will guide you on how you can resolve this error using a couple of potential fixes. In this case, it is possible that the connected device is not working for some reason and this error pops up when you connect your device or when you try to move or copy files from your computer to your external device and vice versa. As you can see, the error message is pretty straightforward, and it mostly occurs when you connect plug and play devices such as USB drives, printers, external storage devices, and many more. And when you open the Device Manager to check the device, you will most likely see a yellow exclamation mark on the device which indicates that the device is currently having problems. To fix this problem, there are several options you can check out. You need to check the status of the device or check the compatibility between the external device and the drive types. You also have to make sure that the device is connected properly or check if the device has been formatted properly. For more details, follow the given suggestions below.

Option 1 – Try to check the status of the device

The first thing you can do to get rid of the error is to check the status of the external device, especially if it’s a plug-and-play device. So when your computer boots, check if it is able to detect the device or not.

Option 2 – Try to check the compatibility between the external devices and drivers

As you know, when you connect an external device to your computer, Windows installs drivers to communicate with the device, the same way as any hardware you connect to the motherboard and if the driver ends up getting corrupted or is incompatible, then you need to update the device driver. To do that, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the driver the external device related to and then right-click on each one of the Device drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the device drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 4 – Check if the device is formatted properly

You might also want to check if the external device is properly formatted especially if you’ve recently formatted it. If a device wasn’t formatted properly, then it’s no wonder why you’re getting the “A device attached to the system is not functioning” error. To fix this, you need to use Disk Management. From there, you can find the devices connected but are not visible. If you are using an admin account, then to fix this error, you have the option to format the drive or create new partitions using the interface. Once you do this, it should resolve the problem.

Option 5 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect your device or copy the files to your external device again and check if the error is now gone.