The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it.
When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen:
“USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.”
You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.
Option 1 – Try to restart the Windows Update Service
The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:
In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
After opening the Services Manager, look for the Windows Update Service.
Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.
Option 2 – Run the Windows Update Troubleshooter
Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Option 3 – Run Microsoft’s online troubleshooter
Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
Option 4 – Try to run the Windows Update Service in a Clean Boot State
There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.
0x800ccc7d is an SSL (Secure Sockets Layer) error message code that occurs in applications like Microsoft Outlook or Outlook Express. The error message is displayed as: ‘ unknown error 0x800ccc7d- secure sockets layer ’.
Many offices use Microsoft Outlook for email communication and sending instant messages within the office. This is a highly functional application that enables users to interact with peers efficiently, manage contacts, journals, and reminders.
However, the error 0x800ccc7d may hamper your ability to send and receive emails efficiently. Therefore it is advisable to repair it right away.
Solution
Error Causes
The error 0x800ccc7d is triggered by the following causes:
Damaged profile in Outlook
Incorrect email account settings
The Outlook installation is corrupt and damaged. This usually happens due to issues in hard disk storage.
The outgoing SMTP server does not support secure connections
Further Information and Manual Repair
If you come across 0800ccc7d error code while using Microsoft Outlook or Outlook Express, then don’t you worry! This problem can be easily resolved. In fact, it is so easy to repair that you can do it by yourself even if you are not a technical expert.
Here are some ways to fix the 0800ccc7d SSL Outlook error:
Solution 1: Use Scanpst.exe
You may not know this but Microsoft offers an inbuilt Outlook Repair tool. This tool is technically known as Scanpst.exe. This tool is useful when you need to repair Basic header corruption. However, it may not be the best choice if the problem is big and complex.
Solution 2: Reset Your Outlook Settings
Sometimes this error message may occur when the STMP server requires authentication or does not recognize the senders' email addresses. In this scenario, you should check your Outlook settings to make sure that your STMP username and server are correct. For this follow this procedure:
Go to the Tools menu and then click on Accounts
Now click on your email account then check its properties
Click general and make sure that your email address is created in your account’s control panel. If not, then edit and create.
Next, click servers and see if the box next to the option that says My server requires authentication is checked or not. If not, then check it to resolve the error.
Solution 3: Disable any Anti-Virus
Another alternative to resolve this error is to disable any Anti-virus or Firewall you have installed on your PC. Once you disable it then try sending or receiving the email again. This usually works.
Solution 4: Download 0x800ccc7d Repair Tool
The fourth solution available to resolve this issue is by downloading the 0x800ccc7d repair tool. Though it is similar to Microsoft Outlook built-in scanpst.exe tool, but as compared to it the 0x800ccc7d repair tool is a highly functional tool.
There are many 0x800ccc7d repair tools available but we recommend you to Restoro.
This tool is a third-party tool that can deal, scan, and fix 0x800cc7d error in no time. What makes this repair tool an excellent choice is that it can repair all broken PST files and emails, recover Outlook items, retrieve deleted files, recover password-protected data, split files to recover oversize PST files, and more.
To access and install the 0x800ccc7d repair tool all you need to do is download it here and install it on your PC. Now run it to scan errors. Once the errors are scanned, hit the repair tab to resolve.
So, next time when you experience the error 0x800ccc7d, try using these solutions to fix the problem right away!
A lot of users lately reported getting an error that says, “The application has failed to start because its side-by-side configuration is incorrect”. This kind of error can pop up when you try to open a number of programs, regardless of their origin, the developer, and compatibility.
Here’s the full context of the error message:
“<PATH OF THE EXECUTABLE FILE>, This application has failed to start because its side-by0side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail”.
This kind of problem has something to do with the C++ runtime package in the background. It could also be related to an error for a registry value. Whatever the cause is, you can fix this error with the help of some suggestions provided in this post. You can try to reinstall the application or check the registry setting or reinstall the suitable Visual C++ Runtimes or re-enable the Microsoft .NET Framework. For more details, refer to the instructions given below.
Option 1 – Try to reinstall the application
There are times when some supporting module for your application under the hood could have messed up the application. And so to fix that, you need to uninstall the concerned application and then try reinstalling it again. Once you’re done, check if it fixed the problem or not.
Option 2 – Try to change the Registry setting
Tap the Win + R key combination to open the Run dialog box.
Then type “Regedit” in the fields and tap Enter to open the Registry Editor.
Next, navigate to this registry key: Computer HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion SideBySide Winners x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_02d0010672fd8219 9.0
From there, look for a String value named “default” and double click on it.
After that, change its Value data to match the one as the third value in BINARY.
Now restart your computer to successfully apply the changes made.
Option 3 – Try reinstalling the appropriate Visual C++ Runtime
You need to open the Event Viewer first by searching for it in the Windows Search box.
After opening Event Viewer, look for the error events that are sourced by SideBySide.
Next, look for the actual Visual C++ Runtime module that’s causing the error.
Now download the module from the official website of Microsoft Support and then install it and see if it fixed the problem.
Option 4 – Re-enable the Microsoft .NET Framework
You could also try to disable the Microsoft .NET Framework then enable the latest version of the .NET Framework on your PC and check if the error is fixed.
Windows 11 is released and its adoption goes slower than Microsoft would like but nevertheless, it is slowly getting adopted, especially among new computers. Windows 11 has brought us a new modern look of OS but if you would like to personalize it a little more you can. Follow the guide on various things that you can change inside Windows 11.
Personalize list of recently added apps, opened items, folders
The recommended section that shows recently added apps and recently open items can be turned off and hidden now to be shown. In order to do this follow these steps:
Open Windows Settings by pressing WINDOWS + I
Click on personalization in the sidebar
Click on START and go through the options
Turn OFF switch beside recently accessed files
Additionally, you can also change which folders appear on the Start menu.
Remove apps or change app order on the Start Menu
To remove application not to be shown in the Start menu at all follow this simple guide:
Right-click on app
Choose unpin
To place the application on Start click on All Apps, right-click on the app and choose Pin to Start
To drag and rearrange apps, simply click on them and drag them to the new place.
Change the Start Menu location
When Windows 11 was first released Start Menu could only be located in the middle of the screen but thanks to plenty of backlash from users now it is possible to move it on a more traditional left side.
Press WINDOWS + I to open the settings app
Click on Personalization
Look for taskbar behaviors
Inside taskbar behaviors look for Taskbar alignment
Change alignment to left
Change the Start Menu color
In order to change the color of the Start Menu follow the next steps:
Open Settings app
Go to personalization settings
Go to Colors
Switch to custom
Under accent color pick a color you like or make your custom one.
Pinned Windows 10 Taskbar Items. One of the most used interfaces in the Windows environment is the Taskbar. It is where users like to pin their most-used programs as well as shortcuts with extra privileges and automated tasks. In fact, it’s a lot better than the Start Menu. So if any Windows Update messes up with your computer, or if you’ve just switched to a different computer, setting up the Taskbar with the very same set of programs you used to have is definitely not an easy task. But worry not as this post will guide you on how you can backup and restore the items on your Taskbar either manually or automatically.
Manual Backup:
Tap the Win + R keys to open the Run prompt.
Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the folder where you can see all the shortcuts or pinned items in the Taskbar.
After that, copy all the files in the folder and paste them somewhere else as a backup. For instance, E:\Pinned Items Backuppinnedshortcuts.
Next, tap the Win + R keys to open the Run prompt once more, and then type “Regedit” in the field and hit Enter to open the Registry Editor. When the User Account Control dialog box appears, click Yes.
After opening the Registry Editor, navigate to this key – HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband
Then right-click on the Taskbar folder and select Export.
Now save the file with the .reg extension to another location like the E:\Pinned Items Backup folder and then name it.
Close the Registry Editor.
Manual Restore:
Make sure to copy all the files to one of the drives if you are using another computer and then refer to the following steps.
Tap the Win + R keys to open the Run prompt.
Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the same folder where you just copied all the shortcuts. Make sure to keep it open.
Then open the backup folder where you saved all the pinned items and copy all the files there.
Next, go to the Taskbar folder (%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar) and then paste your files in there. If you encounter a problem while doing so, just replace it with your own set of files.
After that, go to E:\Pinned Items Backuppinnedshortcuts and then double click on tb-pinned-items.reg. If a User Account Control prompt appears, click Yes. This will add the registry file into the main registry hub. You will also get a dialog box that will confirm that data has been added to the registry successfully. Click OK.
You should now see the items on the Taskbar. You have to restart Windows Explorer. To do so, end its process in the Task Manager.
Automatic Backup:
Backing up and restoring the pinned Taskbar items in your Windows 10 computer can be done automatically as well. But before you get started on the process, you need to understand what’s going on behind the hood first. First, you need to create two bat files and name them “Backup Pinned Taskbar Items” and “Restore Pinned Taskbar Items”. After you have that covered, refer to the following steps:
Open the Notepad app and paste the following details and save it as “Backup Pinned Taskbar Items.bat.
After that, run the bat file with admin privileges.
Note: Just so you know, there is a drawback to this process as we’ve noticed that any pinned apps that were downloaded from the Windows Store don’t appear in these places and any items downloaded and installed separately from the internet and then pinned.
The element of system restore is vital in the Windows operating system, and on occasions, it might be a genuine lifesaver. If for some reason you discover that the System Restore is not correctly functioning in Win7 or Windows 8 operating system:
The points of system restore are not be being produced by hand or mechanically,
You are unable to create by hand the restore points
The system restore fails, and you're incapable of restoring your personal computer,
The subsequent are a few tricks that could allow you to solve this issue.
Solution
Error Causes
There are lots of variables that will trigger this malfunction in your Personal Computer. The remedy to the issue will depend on its cause. You ought to attempt the next actions in no sequence.
Further Information and Manual Repair
Physically, strive to make Program Restore points. Subsequently, pay attention to the Error Messages(s) you receive. If none, check to see whether a restore point has been created.
Eliminate the protection applications or anti-virus and then try creating a restore point.
Startup the Computer in Safe-Mode. Oftentimes, non-Ms drivers or providers may restrict the smooth working for System Restore. The other viable choice, try a clean boot and see whether system restore is back to normal.
Run file checker. Quite simply, operate the sfc /scannow from the superuser command line. When the program record test is complete, restart your computer and assess whether system restore is operational.
Run disk check as the administrator. Type chkdsk /f /r and subsequently push Enter. Allow this procedure to finish before attempting a system restore.
Ensure the System Restore function is allowed in the drivers where you need this function allowed. For System Restore point to be saved, you must have free space of around 300 MB on each one of the devices which have the Program Safety perform turned-on.
Ensure that there's adequate space on the drivers where System Restore performs is allowed.
In the search box inside the Start Button, type "Services.msc" (with no quotes) and then push Enter. Ensure that at this time around Process Scheduler Service and the " Volume Shadow Copy " are correctly working, and are set on Automated mode. Make certain you start the System Restore service if it's not set place to automatic mode. Remember that you'll have to restart the computer in this process. Do this and subsequently try again, in case the system needs a reboot.
In the search box, type eventvwr.msc /s subsequently push enter to open the Event Viewer. Double-click on the applications and Services Logs, then assess if you can determine the cause of the error.
Could your network administrator have turned off the System Restore? Contact them. Ask them to re-activate system restore for your computer if they have switched it off.
As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.
Avira, a great free Antivirus
Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.
The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.
The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.
Malwarebytes, a powerful Windows antivirus
Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.
Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.
Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.
Intego MAC Internet Security X9, the best Mac antivirus
Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.
Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.
Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.
The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.
Bitdefender mobile security: best Android protection
While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.
Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.
The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.
The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.
One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.
Bitdefender, the best antivirus software
Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.
Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.
Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.
The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.
BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.
Many Windows 10 users often change the IP addresses of their computers’ network adapter in order to connect to the internet or network they belong to in times when there is no automatic connection for their computers. In most cases, access to modifying this setting is restricted for some odd reason even if you are an administrator. So if you are one of the users whose Windows 10 VPN IPv4 Properties are not working, this post can help you remedy that so that you can open and edit the IPv4 Properties on your Windows 10 PC.
The common way to change IP settings is by going to Settings > Network and then to Internet > Change adapter options > Select Network adapter > right click and open Properties. From there, you can select TCP/IP 4 and modify it. If you aren’t able to do this, refer to the instructions laid out below to troubleshoot the problem in accessing the IPv4 Properties.
Option 1 – Try using PowerShell to manually set the IPv4 properties
As you are not able to set it using the interface, you can do so using PowerShell instead. Note that this option will only work for you if you run PowerShell with administrator privileges.
After opening PowerShell, according to many users, you have to run the this command – set-DnsClientServerAddress -InterfaceAlias “Ethernet” -ServerAddresses xxx.xx.xxx.xxx,x.x.x.x,xxx.xx.xxx.xxx,x.x.x.x
Usually, Ethernet is the name of your network adapter which is set by default. If you want to see the actual name of your network adapter, you can just type this command and tap Enter after doing so – Get-NetAdapter -physical | where status -eq 'up'
After entering the given command, you will see a list of active Ethernet adapter in your computer as you can see on the image above. Note that the 4 sets of X like the one on the image below should match with the sequence:
Option 2 – Try editing the rasphone.pbk files
The rasphone.pbk files stores property for the connections and since you are not able to access the IPv4 properties, it is most likely that it has been disabled here. The good thing is that you can open these files and edit them using Notepad. Refer to the steps below to do so.
Open the Windows Explorer and then enable the show hidden files option.
After that, look for the files at this location – C:Users <username>AppDataRoamingMicrosoftNetworkConnectionsPbk_hiddenPbkrasphone.pbk
Then right-click on it and select the “Open with” option and choose the Notepad app.
After opening the file, look for “IpPrioritizeRemote” from the long list.
Once you found it, set its value from “1” to “0”.
After that, look for “IPInterfaceMetric” and set its value to “1” and tap Ctrl + S to save the changes you’ve made, and then exit and try accessing the IPv4 properties again. It should work, but if you’re still unable to access it, try the next option below.
Option 3 – Enable the Split Tunneling if you use VPN
All data goes back and forth when you are using a VPN service on your computer. And since you are using VPN, it could be that it disables the IPv4 interface. If that’s the case, you need to stay connected with both the local network and VPN and to do so, you have to enable Split Tunneling. How? Follow these steps:
Open PowerShell with administrator privileges.
Next, type in “Get-VpnConnection” and tap Enter. After doing so, it will give you the exact name of your VPN.
After that, type in “Set-VpnConnection -Name “yourVPNName” -SplitTunneling $True” and tap Enter. Once you enter the command, it will free your IPv5 settings so that you can change it to connect with your local network if you prefer it to.
Error code 0xc004f210 occurs when Windows 8 users fail to activate their Windows operating system. Users will be able to identify error code 0xc004f210 because of the following common symptoms which occur:
If you enter an invalid product key or do not have a digital entitlement for the edition of Windows you are attempting to activate, you may experience error code 0xc004f210. Since this error usually occurs due to these main reasons, you will most likely find success resolving this issue by ensuring you use a valid product key or activate an appropriate edition of Windows based on the edition of your digital entitlement.
Further Information and Manual Repair
Error codes can be resolved through manual repair procedures that seek to fix the underlying issues causing the error. In the case of error code 0xc004f210, you should be able to resolve this error by using the methods below. You may also consider contacting a Windows repair technician if you have difficulty resolving the error code.
Method One: Enter Valid Product Key
To successfully activate your operating system and resolve error code 0xc004f210, you will need to enter a valid product key in the Update & security section of Windows. Follow the instructions below to enter the product key.
Step one: Click the Start button then select Settings
Step two: Select Update & security then Activation
Step three: Click the Change product key
Step four: Enter a valid product key
If the issue causing error code 0xc004f210 is related to the use of an invalid product key, you should be able to successfully activate your Windows operating system. Should the problem persist, however, you will need to attempt the next manual repair method explained below? Note: Failure to fix this error code might result in other Windows 10 error messages.
Method Two: Ensure Edition of Windows Matches Your Digital Entitlement
Digital entitlement allows Windows users to access activation without using a product key. This digital entitlement only affects Windows 8 users who are attempting to activate versions of Windows 10 that include Windows 10 Pro. Once you are using a genuine copy of Windows 8.1 and your edition of Windows matches your entitlement, you may proceed with the instructions below.
Step one: Click the Start button then select Settings
Step two: After selecting Settings, click Update & Security
Step three: Select Windows Update then the Check for updates tab
Step four: Click activate Windows 10 update
You should be able to activate your Windows update once you follow the instructions above. Remember error code 0xc004f210 is an activation code related to product keys or your digital entitlement so once these issues are rectified, you should have no problem activating your operating system of choice and enjoying the benefits it offers. If, however, the problem remains unresolved after you have attempted both manual repair methods, there may be unusual issues affecting your system. Contact Microsoft to rectify the issue or get help from a Windows repair technician.
Method Three: Download an Automated Tool
If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder.
To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.
Option 1 – Run System Restore
The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” in the field and tap Enter.
Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
Option 2 – Try to restore Defaults
The next thing you can do is to restore Defaults. How? Refer to these steps:
Open File Explorer and then right-click on any of the two Documents folders.
After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.
Option 3 – Try to change the Registry Path
Tap the Win + R keys to open the Run dialog box.
Then type “Regedit” in the field and tap Enter to open the Registry Editor.
Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
Next, execute this command: ri desktop.ini –force
The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
Then delete the one which goes to the incorrect location.