Logo

Fix Windows Update Error 0x80244007

Getting errors while trying to update your Windows 10 computer is not an uncommon occurrence. Although some of them are easy to fix, there are others that need a lot of time and research in order to resolve. One of these tough Windows Update errors is Error 0x80244007. This kind of Windows Update error halts the process of Windows Update and a simple system restart won’t help much to fix it.

When you encounter this Windows Update error, you will see a description that says, “SOAP client failed because there was a SOAP fault for reasons of WU_E_PT_SOAP_* error codes”. One of the main causes of such an error is that Windows was not able to renew the cookies for Windows Update. To fix this error, here are some suggestions that might be useful.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clear Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the Windows Update error 0x80244007.

Option 2 – Try running the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error 0x80244007, you can run the Windows Update troubleshooter to resolve it.

To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver

Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.

  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Page Fault in Non-Paged Area in Windows 10
Page Fault in Non-Paged Area is a blue screen error usually happening with faulty drivers but it can come from different issues like faulty RAM. In this short article, we will cover usual ways on how to approach and solve this error.

Solving Page fault in Non-Paged Area

Page Fault in Non-Paged AreaRollback using system restore

Simple and easy solution, roll back to the previous system restore point where Windows was stable and working.

Fix Page Fault in Non-Paged Area using device manager

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on device manager
  3. Find a device with a question mark and right-click on it
  4. Click on the rollback driver button

Fix via command prompt

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in SFC / scannow and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Fix via DISM tool

  1. Press ⊞ WINDOWS + X to open the hidden menu
  2. Click on command prompt (admin)
  3. Inside command prompt type in DISM /Online /Cleanup-image /Restorehealth and press ENTER
  4. Wait for the process to be finished and then reboot the PC

Page fault in Non-Paged Area via a dedicated tool

Sometimes manual and provided solutions just simply cannot cut it because the issue is triggered also with something else and not just a single issue. Use DRIVERFIX to fix this specific issue with a single click.
Read More
Fixing “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” Error in Windows 10
If you are trying to access a particular file on your Windows 10 computer either to open, rename or delete it, and you suddenly encounter an error stating, “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again”, read on for this post will help you out in resolving this issue. If you are able to find and view a file on your computer, you should have clear access to it. And since you are seeing an error message when you try to do something about this file, you are not able to do anything with the file. There are times when this error pops up with the files created by third-party services and that the file’s extension is not defined properly. On the other hand, there are also other obscure causes for this error. To fix it, here are some suggestions you can try.

Option 1 – Delete the file using Command Prompt

If you wish to delete the problematic file and weren’t to, you can use Command Prompt.
  • In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
  • Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.
rd /s \?X:badfolderpath Note: In the command above, “X” is the placeholder letter so you must input the letter that corresponds to the drive’s letter where the file is located.
  • After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 2 – Use a Command Prompt tweak to rename the file

If you don’t want to delete the file and only want to rename it, you can apply some tweaks using the Command Prompt. Make sure to follow the steps carefully.
  • In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
  • After opening Command Prompt, type in “cd” followed by the path where the file is located with this format – “C:\Folder1\Folder2\Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
  • After inputting the command, tap Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
    • DIR /A /X /P
    • RENAME (the current name of the problematic file) (a non-problematic name)
    • EXIT
Note: Make sure that you only input the current name and the new name separated by a space. You must not write the brackets in the command. If everything goes well, you will now be able to operate the file like you used to before.

Option 3 – Use Command Prompt to delete the file without any extension

This option applies to cases where the affected file does not have any viable extension which means that Windows does not really know what to do with it and it only displays the “Could not find this item. This is no longer located in [Path]. Verify the item’s location and try again” error message. It usually occurs with the files created by browser plugins that are mostly from Mozilla Firefox. To delete these kinds of files, here’s what you have to do:
  • Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
  • Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:
del *.*
  • After you’re done, open the File Explorer and then check if the file is now deleted or not.

Option 4 – Try using another workaround without using Command Prompt

This option is a lot like a workaround but it definitely gets the job done for you. It’s ideal for you if you do not want to deal with Command Prompt and only want to do everything in a graphical environment. To get started, follow the steps below.
  • Look for the affected file or folder on your PC using File Explorer. Once you found it, right-click on it and select the “Add to archive” option from the context menu.
  • Once the archiving options window pops up, look for the “Delete files after archiving” option and make sure that you select it then click OK to start archiving the folder or file. After that, you should now notice the file no longer exists.
  • After that, delete the archive file as well.
Read More
Guide to Resolving the Msvcr71.dll Error Code

Msvcr71.dll Error - What is it?

Msvcr71.dll is a dynamic library link that belongs to the Microsoft Visual C Runtime library. This file is a core Windows component used by numerous Windows applications like Microsoft Office version 2002 and 2003, Windows XP Media Center, and Windows XP Tablet PC Edition. The Msvcr71.dll error commonly occurs when two applications share the same DLL file. When an application is deleted sometimes the Msvcr71.dll file is also deleted which is associated with two applications on your PC. So, when you try to run the other application you come across the Msvcr71.dll error on your system. The error also occurs when you try to install new programs or update the old program versions. This also misconfigures the DLL files and results in the Msvcr71.dll error. Msvcr71.dll error messages are often displayed as the following:
  • “This application has failed to start because Msvcr71.dll was not found.”
  • “Mscvr71.dll is a bad windows image. Please check against your installation diskette.”
  • “Cannot find [PATH]msvcr71.dll"
  • "The file msvcr71.dll is missing."

Solution

Restoro box imageError Causes

Deletion of the Msvcr71.dll file is one cause for the Msvcr71.dll file error. However, this error can also be generated due to other causes such as:
  • Corrupt, missing, or misconfigured msvcr71.dll file
  • Damaged and missing .dll files
  • Corrupt runtime code library
  • Registry issues
  • Malware attack and viral infection
  • Msvcr71.dll error codes usually occur on Windows versions XP and Vista.

Further Information and Manual Repair

Here are different ways to resolve the Msvcr71.dll error code on your system:

1. Reinstall the program/application that is causing the Error to Pop up on the Screen

When this error code occurs due to misconfigured or missing the Msvcr71.dll file, try reinstalling the program/application that is causing the error to pop up on your screen. When doing this, make sure there is no problem with the setup files from the disk you are performing the installation on your PC.

2. Check the Recycle Bin and Restore the Deleted File

If the Msvcr.dll file was deleted accidentally when you uninstalled a program on your PC, then the deleted file is most likely to be in the recycle bin. Check it and if you find it, restore it. Once the file is restored try running the application again.

3. Scan for Malware and Viruses

Install an antivirus and scan for malware and viruses. This software can also corrupt DLL files and runtime code libraries. However, this is not the best solution especially if you already have too many programs installed on your PC. New program installations cause more complications and besides antivirus are infamous for slowing down PC speed.

4. Repair the Corrupt Registry

If the three methods discussed above don’t help you resolve the Msvcr71.dll error code on your system, then this means the cause of the error is more critical than you think. The error is triggered by a corrupt and damaged registry. If this issue is not addressed timely, it can result in system failure and a fatal crash. To resolve the error code Msvcr71.dll, you need to repair the corrupt registry. And the best way to go about it is to download Restoro Restoro is a user-friendly, highly functional, and multi-functional repair tool integrated with high speed and powerful utilities such as a registry cleaner, system stability scanner, Active X and class error module, and an antivirus. It also functions as a system optimizer. It is the answer to your entire PC-related errors and issues. The automated and intuitive algorithm deployed inside this tool enables it to detect all registry errors and issues generating Msvcr71.dll error. DLL files often get damaged due to data overload, disk fragmentation, and malicious files saved in the registry. The registry cleaner removes all the unnecessary and obsolete files from the registry, clears up disk space, and repairs defragmented, damaged, and misconfigured disks. DLL files including Msvcr71.dll and also fixes the registry. It’s an in-built antivirus scan and removes viruses and the system optimizer feature ensures that your PC runs at its optimum speed. It is safe, bug-free, efficient, and easy to use.  It runs smoothly on all Windows versions. Click here to download Restoro and resolve the Msvcr71.dll error on your PC.
Read More
Guide to Quickly Fixing the Thorconnwndclass
Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Restoro box imageError Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.
  • Corrupt or damaged Outlook Add-ins
  • Corrupt or damaged Outlook bar
  • Unfinished Outlook installation
  • Faulty settings
  • Thorconnwndclass Norton is being used with Outlook
Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.
  • The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.
Some other tips for manually resolving this problem are listed below as follows.
  • First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
  • Another useful approach is to employ the Inbox Repair tool offered by Outlook.
  • Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.
Read More
Fixing DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop Error on Windows 10
If you’ve been using your Windows 10 PC for a long time now, you might have come across a couple of issues – from minimal ones to critical ones like the Blue Screen of Death or BSOD stop errors. One of these BSOD errors you can encounter is the DRIVER_IRQL_NOT_LESS_OR_EQUAL Blue Screen error. This particular BSOD error is caused by iaStorA.sys, iaisp64 sys, Netwtw04.sys, nvlddmkm.sys, ndis.sys, wrUrlFlt.sys, and other driver files on Windows 10. This error indicates that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. When you encounter this error, just like a typical BSOD error, your computer will abruptly stop and you will see a blue screen with an error message saying:
“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (100% complete) If you’d like to know more, you can search online later for this error: DRIVER_IRQL_NOT_LESS_OR_EQUAL (wrUrlFlt.sys)”
The iaStorA.sys file is a software component that’s related to the Intel Rapid Storage Technology by Intel. It is a software solution supported by Intel Smart Response Technology which allows the PC to communicate with the hardware as well as externally connected devices. The Intel Rapid Storage Technology enables the Peripheral Component Interconnect Express or PCIe storage support, serial ATA RAID or Redundant Array of Independent Disks 0, 1, 5, and 10 support, and the PUIS or power-up in standby is also supported. To resolve this kind of BSOD error, you have to update, roll back or fresh-install the problematic driver. Refer to the options laid out below for detailed instructions.

Option 1 – Try removing the Intel Rapid Storage Technology or IRST drivers

The first thing you can try is to fix the Wi-Fi driver or the Ethernet driver on your computer to resolve the BSOD error. Take note that this option works not only on Windows 10 but also other Windows versions.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click on Uninstall device.
  • Now restart your PC and check if the problem’s fixed or not. If not, proceed to the next given option below.

Option 2 – Try updating the Intel Rapid Storage Technology or IRST drivers

If you’ve already tried uninstalling the IRST driver but you’re still getting the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error when you use your Windows 10 PC, then this means that the drivers might be corrupted or not compatible with the operating system version that you are using right now. So to fix the problem, you have to update your drivers. To do that, follow the steps below.
  • The first thing you need to do is to go to your OEM’s website.
  • Once you’re already on the OEM’s website, go to the Drivers section and get the latest version for your device and then try to overwrite it.
Alternatively, you can also update the drivers via the Device Manager:
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
  • After opening the Device Manager, click on the “IDE ATA/ATAPI Controller” entry and expand it.
  • Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
  • Now restart your PC and check if the BSOD error is fixed or not.

Option 3 – Try using the System File Checker via Command Prompt

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be causing the DRIVER IRQL NOT LESS OR EQUAL Blue Screen error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
Read More
Fix Windows Update Error 0x80004005
As you know, Microsoft is consistent in pushing updates to its supported versions of the Windows operating systems in order to make it better and defend it from different kinds of vulnerabilities. And pushing billions of active Windows computers every now and then is really not an easy thing to do since it calls for a complex Windows Update delivery module. These complexities often give rise to various errors like the Windows Update error code 0x80004005. When you encounter this kind of Windows Update error, you will see the following error message on your screen:
“There were problems installing some updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help 0x80004005.”
This kind of Windows Update error occurs due to an issue while either installing or downloading an update. There are several ways you can fix the problem. You can try to replace the dpcdll.dll file, reset the Windows Update-related services, run the Windows Update troubleshooter or manually install the Windows Updates. For more details, check out the options given below.

Option 1 – Try to replace the DLL file with a trusted source

The first thing you can do is to replace the dpcdll.dll file with a trusted source.
  • First, you need to get the new dpcdll.dll file from another computer with preferably the same file version number as your computer.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • For x86: This PC > C:/Windows/System32
    • For x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 dpcdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 2 – Try to reset the Windows Update components

If by any chance that the third option didn’t work, you can also try resetting the Windows Update components as it could also help you resolve the Windows Update error. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 3 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update error 0x80004005. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try downloading and installing the Windows Updates manually

Windows Update Error 0x80004005 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:
  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.
Read More
Fix Can’t Find Games on Twitch
Can’t Find Games on Twitch is a common error happening to a vast variety of people. The issue can be traced back to browser issues to others like malware infection. In this guide, we will provide you with common fixes on how to overcome this issue so you can continue watching your favorite streamer.
  1. Sign out of Twitch, then sign back in

    If it is a browser issue or some glitch in the Twitch system simply signing out and then signing back in will solve the issue since information about the account will be resent to the twitch platform.
  2. Refresh the application

    Sometimes servers are having high traffic and can get overloaded, refresh the application in the upper left corner to reload content.
  3. Use browser instead of Twitch application

    If you are still having issues with the application, open the twitch website and access content there.
  4. Close twitch

    But in task manager. Sometimes just closing it via the X button is not enough, some glitches stay and the application is still running in the background. Open task manager and close it from there.
  5. Scan system for malware

    Scan the entire system for malware, various malware can halt twitch and cause issues.
  6. Reinstall application

    If everything else failed, reinstall the application.
Read More
Headphone jack is not working on a laptop
In some cases, a couple of Windows 10 laptops, especially the newer ones that run the NVIDIA RTX series GPUs have been experiencing some problems, particularly with their headphone jacks which seem to be malfunctioning even though the internal speakers works just fine. And despite having all the drivers updated to their latest versions, the problem still occurs. According to security experts, this kind of problem occurs on laptop computers that are manufactured by MSI and since there is still no workaround or reliable fix released by the company, in this post you will be guided on how you can resolve the problem with the headphone jack. So if you are using a laptop made by MSI and are experiencing the same issue, then you’ve come to the right place. There are several potential fixes you can check out to resolve the problem, you can try to force reboot your computer or clean your headphone jack and then plug it back in properly. In addition, you could also try to update your Audio drivers or set your headphone as default. For more information, follow each one of the given options below.

Option 1 – Try to force reboot your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.
  • First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
  • After that, plug out and plug in your computer and automatically turn it on.
  • Once done, check if the headphone jack is now working fine.

Option 2 – Try to clean the headphone jack and plug it properly

The next thing you can do to fix the problem is to clean your headphone jack and plug it back in properly. Make sure that you use a cotton swab in cleaning the headphone jack as there are instances where some dust might have settled in the port which results in issues like your headphone jack no working.

Option 3 – Try to update, rollback or reinstall the Audio driver

If the glitch in your audio has something to do with software, chances are it might be related to the audio driver – it could be that the newest version of your Windows 10 does not work well with the old version of the driver. This is why you have to update your audio driver to the newest available version.
  • Tap the Win + R keys to open the Run dialog box and then type in MSC and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the website of MSI and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • From there, select the Control Panel for Sound on the rightmost column. This will open a new mini window.
  • After that, select your headphone under the Playback tab and click on the Set default button.
  • Once done, click on Apply and then OK buttons to save the changes made.

Option 5 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the headphones. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10.
Read More
Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
Fix Windows Update Error 0x80071a91
Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status