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Fix Windows Update Error 0x80240020

There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed.

When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so.

There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options.

Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option.

Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process.

Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor.

Step 2: Navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade

Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001.

Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.

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How to Repair Windows 10 Upgrade Error 0x800F0923

Code 0x800F0923 – What is it?

The Error Code 0x800F0923 is one that appears only when attempting to update from older versions of Microsoft Windows to Microsoft Windows 10. This error does not occur with every install and is believed to be the result of a driver incompatibility issue. It is unclear which specific drivers are having the compatibility issues, though it is widely believed that DuplexSecure's SPTD drivers are the ones at fault. When operating correctly, without errors, the update process should not take longer than 30 minutes. Common symptoms include:
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Solution

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There are various relevant factors associated with the error code 0x800F0923 incompatibility issue in Windows 10 installation/upgrade. These factors include but are not limited to:
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Further Information and Manual Repair

Microsoft has recently released its Windows 10 operating system. While there are still a few kinks to be worked out, overall the reviews have been positive. As with any new Microsoft update, compatibility issues can arise. If you are unsure whether your current PC will be able to handle the new Windows 10, here is an easy way to check your system.

Method 1: Check if your computer is compatible

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Method 2: Download or upgrade your drivers/software

If you have already attempted to update to Windows 10, and have received the Error Code 0x800F0923, this is the simplest way to solve the issue yourself.

1. Open the “Get Windows 10” application. 2. Open the menu in the upper left corner, looks like three blue lines. 3. Select “Check your PC”. 4. The system will tell you which drivers are incompatible. 5. Go to the Microsoft Support website to install and/or update the drivers that proved to be an issue. 6. Once the driver issue is corrected, retry the Windows 10 update.

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Solution

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Method 1: Check if Windows Update is Running Properly

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Method 2: Disable Internet Protocol Version 6 (IPv6)

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If your experience with Windows 10 is quite limited and you are not certain of your skills choose the simplest approach as listed below.

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Method 3: Using An Automated Tool

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How to Stop Future Error Codes from Occurring

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If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first and boot your computer into Safe Mode.

Option 1 – Use the System Configuration utility

Note that this first fix is only applicable for Blue Screen errors associated with the myfault.sys file.
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Option 2 – Try to update, rollback or disable related device drivers

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Option 3 – Use System File Checker

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  • Next, type in the sfc /scannow command and hit Enter to execute it.
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  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

Option 4 – Run the Blue Screen Troubleshooter

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Option 1 – Run the DISM tool

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Option 2 – Run the SFC scan

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Option 3 – Try checking the free storage space on your primary drive

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Option 4 – Try disabling BitLocker and other file lock apps

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Option 2 – Try to troubleshoot compatibility

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Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
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    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using the image from the official site of Microsoft

If none of the options given above worked, you can try to use the image from Microsoft’s official site. This would help, especially if the error is caused by a corrupted image or image folder with incomplete files.
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    Having too many applications running in the background can drain system resources and can cause system freezes because of lack of memory. Close applications that are running in the background and keep them minimal.
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    Having many files and/or folders on the hard drive can cause a lot of system resources to be wasted, from indexing size to less free space for caching. If you have files that you no longer need, removing them will free up space and can increase performance and introduce the stability.
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    Memory issues could lead to system freezing. When an application needs to write or read to a corrupted memory cluster, freezing will occur since it can not. To check memory bring up run dialog and type in ti mdsched.exe, click on restart now and let the memory test finish.
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  9. Optimize Disk drives and check for errors

    Windows 10 has built-in tools to check hard drives for errors and to optimize them, use them in order to see if this issue is causing freezes.
  10. Clean your registry

    A Clean registry is a happy registry and Windows is appreciating it. Make sure that you do not have any keys which you do not need in the registry and that long-forgotten application trails are deleted for good.
  11. Upgrade SSD firmware

    Like updating drivers, updating firmware is also important, and having the latest firmware for your SSD can help a lot, newer firmware can eliminate freezing if the issue was in Windows not using SSD properly.
  12. Update BIOS

    Like updating SSD firmware can help so it can update Firmware on your BIOS. Make sure that you have the latest firmware version and freezing can go away if that was the issue.
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Windows 10 and Windows 11 have automatic dynamic screen brightness depending on the surrounding light inside the room. Please take note that this option is available only on devices with build-in screens like laptops, tablets, and all in one desktop PC. If you are connected with your PC via an external monitor you will not have these settings available and probably feature is not even working.

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Some computers will also allow automatic brightness changes also on what is displayed on the screen. This option is meant to save battery life on devices. Microsoft calls this automatic brightness feature Content adaptive brightness control. In order to change this setting, we will go to settings inside Windows.

Disabling automatic brightness inside Windows

Open Settings inside Windows, in Windows 11 press WINDOWS + I to open settings, then click on the system in the sidebar and then go to Display. Click on the small arrow beside the Brightness slider in order to expand a small menu and then uncheck Help improve battery by optimizing the content show and brightness. If you see Change brightness automatically when lighting changes, uncheck that as well. Close the settings and you are good to go, now brightness will always be as set in settings.

Inside Windows 10, go to Settings and then go to System and then in Display under the Brightness and Color section look below and locate the box that says Automatically adjust contrast based on the displayed content to help improve battery and uncheck it, if the box below with text Change brightness automatically when lighting changes exists, uncheck it as well. Close settings and you are done.

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