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Fix Windows Update error 0x80096004

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed.

Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

  • Tap the Win + I keys to open Settings.
  • From there, click Update and Security and go to the Troubleshoot section.
  • Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 crypt32.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

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Further Information and Manual Repair

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Common symptoms include:

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Solution

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Further Information and Manual Repair

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Here are the best ways to resolve Error Code 0x80072efe on your computer:

Method One:  Check Your Time and Date Settings for Accuracy

If your time or date has been set incorrectly, it can make your system logs appear to have incorrect information, which can lead to the appearance of Error Code 0x80072efe. Because this is the easiest thing to fix if it is indeed the problem that is making the error code appear, this should always be the first thing that you try when this error code arises.

In order to check your time and date settings, follow these simple steps:

  • Step One: Make sure that you are logged into your computer as an administrator.
  • Step Two: Click on the time and date listed on the lower right edge of your screen. If the settings are not correct, choose the option to change the time and date.

If method one has not successfully resolved Error Code 0x80072efe, you may need to attempt method two.

Method Two:  Check Your Firewall Settings During Updates

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In order to do so, follow these steps:

  • Step One: In the Start menu, choose the option to open the Control Panel.
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  • Step Three: Turn off any private network firewalls.
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  • Step Five: Re-attempt to run your Windows Update.

Note that if this method allows you to successfully bypass the error code, you’ll need to make sure to turn the firewall back on when you are finished. Even though it can interfere with the Update process, your firewall is still very important to your computer.

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Option 3 – Try downloading the Windows Update that failed

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Option 1 – Try to change the Windows 10 installation

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  • After opening Command Prompt, type the following command:
dism /Mount-Image /ImageFile:H:sourcesboot.wim /index:1 /MountDir:C:UsersUserDesktopmount
  • Now navigate to the following path in the Windows File Explorer:
C:UsersUserDesktopmountWindowsSystem32mcupdate_GenuineIntel.dll
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  • Now click on Apply and then OK.
  • After that, delete the file you saw earlier which is named mcupdate_Genuine.dll.
  • Then close all the Windows File Explorer instances and go back to the Command Prompt window and unmounts the image you mounted before by typing the following command:
dism /Unmount-Image /MountDir:C:UsersUserDesktopmount /commit
  • Afterward, repeat the steps from mounting up until here for these files:
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    • wim /index:1
    • wim /index:2
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Option 3 – Try updating all your drivers

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  • Restart your PC.
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Option 4 – Try to update your system’s BIOS

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Option 5 – Try checking the Windows Services status

  • In the Cortana search box, search for “Services” and then click on the Services icon.
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  • Next, look for the following services:
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    • Windows Update Service
    • Cryptographic Service
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Option 6 – Try to check the RAM modules

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  • Next, clean it with a soft cloth and blow some air into the RAM slot in the motherboard.
  • After that, put your RAM back in the same slot.
  • Then try updating your computer system again.
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  • Microsoft Windows 10 upgrade is unsuccessful and/or incomplete
  • Users are unable to open applications after attempting the Microsoft Windows 10 upgrade

Solution

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There are two standard reasons why this error occurs during the Microsoft Windows 10 upgrade.
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  • The .Net framework installation portion of the Windows 10 upgrade fails.

Further Information and Manual Repair

Error Code 0x800F0922 as stated is somewhat rare, but it does occur occasionally. Users who have experienced this error while attempting to upgrade their system to Microsoft Windows 10 have the following options for do-it-yourself fixes.

Method 1:

Use this method if you are operating on a network that uses a VPN connection.
  1. Disconnect from your office or home network.
  2. Turn off your VPN software.
  3. Run the Microsoft Windows 10 upgrade.
  4. Restart your PC.
  5. Reconnect to your home or office network.
  6. Turn your VPN software back on.

Method 2:

This will run the Windows 10 Update troubleshooter that is built into your PC.
  1. Click on the Windows icon on the lower-left corner of your desktop.
  2. Press the “w” key to open the SEARCH function.
  3. Type “troubleshooting” in the search field and press ENTER
  4. When the troubleshooting window opens, select the “view all” option from the left window pane.
  5. Select “Windows update”.
  6. Select “advanced” and then choose the “run as administrator” option.
  7. Click the NEXT button and follow the on-screen prompts.
  8. This troubleshooter will walk you through the steps needed for your specific situation.

Method 3:

This method will run the DISM (deployment image servicing and management) tool built into your PC.
  1. Press the “windows key” on your keyboard followed by the “x” key.
  2. Select the “command prompt admin” option.
  3. Type the command “exe /online /cleanup-image /scanhealth” into the command prompt field and press ENTER.
  4. Wait for the scan to run completely.
  5. When the scan is complete, a message will appear telling you that “the operation completed successfully”.
  6. Type the command “dism.exe /online /cleanup-image /restorehealth” into the command prompt field and press ENTER.
  7. This will take a while to run completely, but it will restore any missing or corrupted files necessary for the Microsoft Windows 10 update.
  8. Restart your computer.
  9. Attempt the Windows 10 upgrade again.

Method 4: Use this option if you believe the issue is a result of the .NET framework being disabled.

  1. Press the “windows” key followed by the “x” key.
  2. Select the “control panel” option.
  3. When the control panel window opens, click your cursor in the search field on the upper right hand corner.
  4. Search for the phrase “windows features”, then select the link “turn Windows features on or off”.
  5. Select the check box (add a check) to the box next to “.Net framework”.
  6. Click the OK button.
  7. Proceed with your Microsoft Windows 10 upgrade.
To resolve this, all you need is third-party software to increase the size of the System Reserved partition. One of the four methods listed above should fix your Error Code 0x800F0922 issue and allow for a successful Windows 10 upgrade. On an occasion where there isn't enough space, use third-party software to increase the size of the System Reserved partition.  If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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Connecting Cortana on Windows and Android
Microsoft's anniversary update has come with many new features and improvements. One of these features is that Microsoft's Cortana can now be installed on your Android phone and as long as you are logged in to your Microsoft account on different devices, she can pass information between devices. You can not see battery life on your desktop PC, notifications, etc. There are some prerequisites in order to get this going, first is to have a Windows version 1607 or newer. The second is to have the last Android version

Installing Cortana on Android

  1. Download and install the Cortana app from the Google Play store.
  2. Open the app and accept the license terms.
  3. Enter the credentials for the Microsoft account you use to sign in to your PC.
  4. After a few seconds, Cortana will open.
  5. Click the settings button and select Sync Notifications.
  6. By default, missed calls, incoming messages, and low battery notifications will be turned on. You can turn this on\off from here. The only option off by default is for App notifications. Any non-system apps such as Facebook and Instagram can also send alerts to your Windows box. You can choose to enable the App notification sync option or leave it off.
  7. If you enable “App notification sync,” you will need to give Cortana permissions to read and control notifications on your phone.
  8. You can then select exactly which applications will be synched to your PC.
  9. Once done you can exit out of Cortana.

Configuring Cortana on PC

  1. Click the Windows button and type Cortana. Click the icon for Cortana and Search Settings.
  2. Scroll through the settings list and look for Send notifications between devices
  3. Click the switch to turn it on.
  4. Sign in to the same Microsoft account you used in the previous section
  5. Navigate back to the Cortana & Search settings tool.
  6. Click Edit Sync Settings. Make sure that your phone shows up on the list. You can also determine if you want PC notifications are sent to your phone.
With those settings in place, you should now start getting alerts for the items you enabled in your Action Center. As notices come in, you will see them pop up in a small bubble on the lower right of your screen. You can dismiss the notification or use the link to find a compatible app in the Windows store.
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