How to Fix Windows Update error 0x80092004

If you encounter Windows Update error 0x80092004 while trying to update your Windows 10 computer, then this post is for you. This kind of Windows Update error could be due to many reasons but none of them includes your hardware or installed driver software. Microsoft releases updates that are either not supposed to go out, or you install them when you click on the Check for Update button which can install updates that have not finished testing yet. As a result, you may encounter the Windows Update error 0x80092004

To resolve the Windows Update error 0x80092004, here are some fixes you can try.

Option 1 – Try removing recent updates and packages

When a Windows Update fails, it mostly rolls back and cleans up all its residues. However, there are times when it doesn’t and you can clean that package manually. To remove recent updates and packages, you can go to the Update History and find out what KB updates were installed and once you’ve figured it out, you can execute the DISM tool to remove it manually.

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, execute the “Dism /online /Get-Packages”. This will give you a list of packages that were recently installed.
  • Now run the Remove Package program to remove the concerned update and package.

dism.exe /online /remove-package /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.248.1.17 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.125.1.6 /packagename:Package_for_RollupFix_Wrapper~31bf3856ad364e35~amd64~~16299.192.1.9 /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.192.1.9 /norestart

  • Now restart your computer and log back in.
  • After that, run the following command:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

  • Then scan for updates.

Note: Keep in mind that the remove package command is made for AMD 64-bit machines specifically.

Option 2 – Try deleting the files from the SoftwareDistribution folder and resetting the Catroot2 folder

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to the steps below.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

  • Type each one of the following commands.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

  • After that, exit Command Prompt and restart your computer.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “We couldn’t install some updates because the PC was turned off” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Try to manually install the Windows Updates

Windows Update Error 0x80092004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

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Utilize an alternate internet browser to download antivirus software

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Technical Details and Manual Removal (Advanced Users)

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Files: %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\kpocjpoifmommoiiiamepombpeoaehfh %UserProfile%\Local Settings\Application Data\EasyPDFCombine_ce %LOCALAPPDATA%\EasyPDFCombine_ce %USERPROFILE%\Application Data\easypdfcombine_ceIE %USERPROFILE%\AppData\LocalLow\easypdfcombine_ce %PROGRAMFILES%\easypdfcombine_ceEI %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\eoijigimapijneedmehmjccmmdknkbef %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\eoijigimapijneedmehmjccmmdknkbef %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\kpocjpoifmommoiiiamepombpeoaehfh chrome-extension_eoijigimapijneedmehmjccmmdknkbef_0.localstorage %UserProfile%\Local Settings\Application Data\EasyPDFCombineTooltab %LOCALAPPDATA%\EasyPDFCombineTooltab Registry: HKEY_CURRENT_USER\Software\AppDataLow\Software\easypdfcombine_ce HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0D159187-1DDE-426D-8D17-74B6CEF7D9E3 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1930D4C0-D0E6-4CF1-B6A4-A09140F88475 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 4E8A04A7-E70B-4391-9AF3-1C0CC98AE8DA HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\easypdfcombine_ceService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\easypdfcombine_ceService HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\easypdfcombine_ceService HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine AppIntegrator 32-bit HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: easyPDFCombine AppIntegrator 64-bit HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: easyPDFCombine EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine AppIntegrator 64-bit HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EasyPDFCombine Search Scope Monitor HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 4e8a04a7-e70b-4391-9af3-1c0cc98ae8da HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 4e8a04a7-e70b-4391-9af3-1c0cc98ae8da HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\1930d4c0-d0e6-4cf1-b6a4-a09140f88475 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\1930d4c0-d0e6-4cf1-b6a4-a09140f88475 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\easypdfcombine.dl.myway.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\DOMStorage\easypdfcombine.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\easypdfcombine.dl.tb.ask.com HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\easypdfcombine.dl.tb.ask.com HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EasyPDFCombine
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Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
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Option 2 – Try to run Automatic Startup Repair

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Option 3 – Try running System Restore in Advanced Startup Options

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Option 4 – Try to perform repair install by creating a Windows 10 installation media

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Code 33 - What is it?

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“Windows cannot determine which resources are required for this device. Code 33”

Solution

driverfix boxError Causes

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And since this error code is associated with the Device Manager, another reason can be an outdated or corrupted device driver. In most cases, the underlying problem for Device Manager error code is outdated/corrupted drivers.

The good news is that Device Manager error code 33 is not detrimental. However, if the error is not resolved timely, it can lower the functionality and the performance of your PC. You may not be able to use the hardware device.

Further Information and Manual Repair

To resolve code 33, you don’t need to be technically sound or hire a professional computer programmer. Just like any other Device Manager error code, code 33 is also easy to repair.

To help you fix this issue on your system, below are some of the best, easy, and effective DIY solutions.

Method 1 - Configure Hardware Device

Properly configure the problematic hardware device to fix error code 33. It is important to understand that when you install a device that is not plug-and-play, the resource settings are not configured automatically.

This means for such devices you will have to perform device configuration manually.

For device configuration, here’s what you should do:

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Method 2 - Update the Problematic Drivers

Code 33 can also be generated due to driver problems. In such a scenario, it is recommended to update the outdated or corrupted drivers.

Identifying all problematic drivers and updating them individually can be frustrating and time-consuming. Therefore to save time and avoid the hassle involved in updating drivers manually, it is advisable to download DriverFIX.

Method 3 - Download DriverFIX to Update Drivers Automatically

DriverFIX is a next-generation and user-friendly program compatible with all Windows versions.

This software is exclusively designed to repair and resolve device driver-related problems and error codes.

Once installed, its intelligent and intuitive programming system detects all outdated, corrupted, and misconfigured device drivers on your PC. It automatically updates all the problematic drivers in a few seconds. It makes sure that the driver versions are the latest and compatible with your operating system.

Furthermore, it also ensures that drivers are continuously updated whenever new versions are available. So, you don’t have to worry about keeping device drivers up to date.

Click here to download DriverFIX to resolve Device Manager error code 33 today!

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Option 1 – Configure the Downloads folder

  • Right-click on the Downloads folder or the folder you’re having trouble opening.
  • Then click on Properties and go to the Customize tab.
  • After that, click on the “Optimize this folder for” option in the drop-down menu.
  • Next, select General items from the drop-down which might have been set by default to Pictures or Video.
  • You also have the option to apply this template to all the subfolders, that is if your folder has any subfolders.
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Note: Once you’ve completed the steps above, it should now make the folder content display a lot faster than before. Now try to open the Downloads folder which would not take much time as you will see the changes right away.

Option 2 – Run CHKDSK to check your disk for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including File System Error -2147219196.
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  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.
  • Once your computer has restarted, try accessing the file and check if the error persists.
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Fix Windows Update Error 0x80071a91
Windows Update Error 0x80071a91, what it is? As you know, Windows Updates are very essential to the operating system since they push with them the important security updates that are crucial to the system. And if a Windows Update is delayed, it can the system vulnerable to potential threats. Thus, this kind of issue must be resolved right away. One of the errors that you can encounter while updating your computer is the Windows Update Error 0x80071a91. The error code 0x80071a91 occurs when the “Transaction support within the specified file system resource manager is not started or was shut down due to an error”. This happens when a service called “File System Resource Manager” or FSRM does not function due to some reason. To fix the Windows Update Error 0x80071a91, here are some suggestions that could help.

Option 1 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update Error 0x80071a91. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Disable the antivirus program temporarily

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 3 – Try resetting the File System Resource Manager

As pointed out earlier, the error 0x80071a91 pops up when the FSRM service suddenly stops working and so resetting this service via Command Prompt might resolve the problem. To do so, follow the steps below.
  • In the Windows Search box, type “command prompt” and hit Enter.
  • Then right-click on Command Prompt from the related search results and click the “Run as administrator” option.
  • After opening Command Prompt as admin, type the following command and hit Enter:
resource setautoreset true C:
  • After that, exit Command Prompt and restart your computer and then check if the problem’s fixed by running Windows Update again.

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits

Option 5 – Delete the Common Log File System transaction logs

You might also want to delete the Common Log File System or CLFS transaction logs to fix the Windows Update Error 0x80071a91.
  • Open an elevated Command Prompt.
  • Then type each of the commands listed below and press Enter after you type each one of them.
    • cd /d %SystemRoot%System32SMIStoreMachine
    • attrib -s -h *
    • del *.blf
    • del *.regtrans-ms
  • After you’ve executed the commands given above, restart your computer and try to update Windows 10 again.
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How to remove Search Donkey

Search Donkey is a Potentially Unwanted Program for Windows developed by Western Web Applications, LLC. This program may inject ads into your browsing sessions, giving you false search results and advertisements.

As described by Western Web Applications: “Search Donkey is entirely free to use. To keep Search Donkey free, we’ve partnered with high-quality ad providers and you may see additional ads when Search Donkey is installed.

While installed, Search Donkey will keep track of your web search queries, allowing it to let you know what pages you already visited, however, this data is also used to better target personal unwanted ads.

Search Donkey has been flagged as a Potentially Unwanted Program (PUP) by several anti-virus scanners, and their website is blacklisted by Google, giving warning to whoever visits it, and due to the nature of this application, it is not recommended to keep on your computer.

About Adware

Exactly what is Adware? If you have ever owned a computer, then you’ve probably heard the word numerous times, but it is still beneficial to define it. The term “adware” is actually a short form of advertising-supported software and it includes programs that are solely designed to display ads on a computer. A kind of malware, it will come bundled right in with the software package that a user either installs or accesses. Shareware or freeware programs are often times packaged with adware. If adware penetrates your system without you knowing and sends information about you or your PC to 3rd parties, then it is spyware. Quite often, adware changes your web browser settings to open pop-up adverts or modifies browser homepage and default internet search engine to some unwanted website. Adware is a common problem that affects a large number of PCs around the globe. If your computer doesn’t have any anti-malware software then it’s very likely it could get infected with adware as well as other malware.

Adware and its effects on your PC:

Adware could generate and display plenty of ads of all sorts which in turn disrupt the functions of your personal computer while browsing the net. Pop-ups might also show up on your computer’s desktop even when you’re not online. Adware results in a reduction of available memory and processing power, or resources. It also causes a slow net connection because adware consumes bandwidth whenever it retrieves adverts from the internet. Adware was originally created to support companies to generate income when they offer the software away free of charge. However, adware nowadays displays hundreds of adverts which will cause your PC to slow down and even crash.

Adware prevention:

As we discussed, adware could potentially be harmful to your computer, generally not by itself, but by bringing other problems to you. A top-quality antivirus program has the capability of permanently removing adware. We recommend Safebytes Anti-Malware, one of the top-rated anti-malware programs by world-renowned industry experts. It will act either as a preventative tool stopping websites or software installations that contain adware or as a removal tool for an already infected computer. To prevent adware, download software from websites that you trust. Never download from websites that you have never been aware of or tried before; Always study the end-user license agreement (EULA) of any application you want to install; You need to avoid freeware and shareware where possible; Lastly, watch out for ActiveX, since many adware and spyware companies make use of the technology to install their wares onto your computer system

Malware Blocking Internet And All Anti-Malware Software? Do This!

All malware is bad and the consequences of the damage will vary based on the specific type of malware. Some malware variants alter browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all internet sites, and thus not able to download or install the required security software to eliminate the malware. So what to do when malicious software prevents you from downloading or installing Anti-Malware? There are a few options you could try to get around with this problem.

Remove viruses in Safe Mode

In Safe Mode, you can actually change Windows settings, un-install or install some program, and eliminate hard-to-delete viruses and malware. If the malware is blocking access to the internet and affecting the computer, launching it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you’re in safe mode, you can attempt to install your anti-malware program without the hindrance of the malicious software. At this point, you could run the anti-malware scan to eliminate viruses and malware without hindrance from another application.

Switch over to an alternate browser

Some malware only targets certain browsers. If this sounds like your case, use another web browser as it could circumvent the malware. If you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by hackers, the ideal approach is to switch over to a different internet browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating malware

Another solution is to make a portable antivirus program on your USB flash drive. Adopt these measures to run the anti-malware on the affected computer system. 1) Download the anti-malware program on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file format. 4) Select the flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Transfer the pen drive from the clean computer to the infected computer. 6) Double-click the Safebytes Anti-malware icon on the thumb drive to run the software. 7) Hit the “Scan Now” button to start the virus scan.

Detect And Remove Viruses With SafeBytes Anti-Malware

Today an anti-malware tool can protect the computer from different types of online threats. But wait, how to decide on the best one amongst countless malware protection application that’s available out there? As you might be aware, there are many anti-malware companies and products for you to consider. A few are well worth your money, but many aren’t. You need to choose one that is reliable, practical, and has a strong reputation for its malware source protection. Amongst few good applications, SafeBytes Anti-Malware is the strongly recommended software for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC permanently but is also very easy to use for people of all ability levels. With its outstanding protection system, this tool will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, trojans, worms, and PUPs.

SafeBytes has outstanding features when compared to other anti-malware programs. Below are some of the great ones:

Real-time Threat Response: SafeBytes provides 100 % hands-free real-time protection and is set to check, block, and eliminate all threats at its very first encounter. They’re very effective in screening and getting rid of different threats because they’re constantly revised with new updates and safety measures. Robust, Anti-malware Protection: With its enhanced and sophisticated algorithm, this malware removal tool can identify and get rid of the malware threats hiding in the PC effectively. Internet Security: SafeBytes gives an instant safety rating about the pages you’re about to visit, automatically blocking harmful sites and ensure that you’re certain of your safety while browsing the world wide web. “Fast Scan” Abilities: SafeBytes’s virus scan engine is one of the fastest and most efficient within the industry. It's targeted scanning seriously increases the catch rate for viruses which is embedded in various computer files. Low CPU and Memory Usage: This program is not “heavy” on your computer’s resources, so you’ll not see any overall performance issues when SafeBytes is working in the background. 24/7 Customer Support: You can obtain totally free 24/7 technical support from their computer experts on any product queries or computer security concerns. Overall, SafeBytes Anti-Malware is a solid program as it has lots of features and could identify and remove any potential threats. Malware problems will become a thing of the past once you put this software to use. So if you’re searching for the best malware removal application out there, and if you don’t mind paying out some money for it, opt for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you don’t want to use malware removal software and prefer to get rid of Search Donkey manually, you could do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of web browser plug-ins, you may remove it by visiting the browsers Add-on/Extension manager. You’ll probably also want to reset your internet browser. To ensure the complete removal, manually examine your hard disk and registry for all of the following and remove or reset the values accordingly. But bear in mind, editing the Windows registry can be a complicated job that only experienced users and professionals should attempt to fix it. Furthermore, some malware keeps replicating which makes it tough to eliminate. It is advised that you do the removal procedure in Windows Safe Mode.
Files: % Program Files% \Search Donkey.exe %UserProfile%\Desktop\ Search Donkey.lnk %UserProfile%\Start Menu \ Search Donkey C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\nsDialogs.dll (21 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul (391 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\System.dll (23 bytes) C:\ProgramData\SearchDonkey\IE\common.dll (11359 bytes) C:\ProgramData\SearchDonkey\Chrome\common.crx (5843 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\modern-wizard.bmp (4232 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\util_ex.dll (21609 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js (17 bytes) C:\ProgramData\SearchDonkey\app.dat (172455 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Helper.dll (27542 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\version.dll (14 bytes) C:\Users\%CurrentUserName%\AppData\Local\Temp\nst2A8A.tmp\Processes.dll (1772 bytes) C:\ProgramData\SearchDonkey\Firefox\chrome.manifest (196 bytes) C:\ProgramData\SearchDonkey\Uninstall.exe (12729 bytes) C:\ProgramData\SearchDonkey\Firefox\install.rdf (955 bytes) C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Chrome\common.crx C:\ProgramData\SearchDonkey\Firefox\chrome.manifest C:\ProgramData\SearchDonkey\Firefox\chrome\content\main.js C:\ProgramData\SearchDonkey\Firefox\chrome\content\overlay.xul C:\ProgramData\SearchDonkey\Firefox\install.rdf C:\ProgramData\SearchDonkey\IE\common.dll C:\ProgramData\SearchDonkey\SearchDonkey.ico C:\ProgramData\SearchDonkey\Uninstall.exe C:\ProgramData\SearchDonkey\app.dat Registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey \DisplayIcon %AppData%\%RANDOM CHARACTERS%\%RANDOM CHARACTERS%.exe,0 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\SearchDonkey\UninstallString %AppData%%RANDOMCHARACTERS%\%RANDOM CHARACTERS%.exe
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Power Calibration Error or Medium Speed Error when burning CD/DVD
If you are one of the few users who is still burning CDs and DVDs, you might have come across an error that says, “Medium Speed Error” or “Power Calibration Error”. There are several factors that could cause this error but it’s most likely that the CD/DVD burner wasn’t able to determine the Optimum Power Calibration rate properly. So what is Optimum Power Calibration rate? It is a test that runs before the burning process to regulate the optimal laser power needed to complete the job. And if this process malfunctions, obviously, you won’t be able to burn the content on your CD or DVD. There are also cases when the Power Calibration error pops up for some small issues that have nothing to do with the regulation of laser power. Here are some quick fixes you can try to resolve the Power Calibration error when burning a CD or DVD.

Option 1 – Make sure you’re using good quality CD or DVD

A lot of burning issues stem down to the purchase of low CDs or DVDs to make sure that what you are using has good quality for it is not always a good idea to purchase cheap products as cheap products could also mean cheap quality.

Option 2 – Try burning at lower speeds

If you’re certain the problem is not with the CD or DVD you are using then you can try burning again, this time at lower speeds. There are instances when doing things quickly can end in a disaster such as the “Medium Speed Error” or “Power Calibration Error” you’re getting.  To fix the problem, you have to burn at a slower speed and just take the time to wait until the burning process is done.

Option 3 – Try updating your burning software

It’s always a good idea to check if the burning software you’re using requires an update especially if it’s throwing up “Medium Speed Error” or “Power Calibration Error”. Thus, you need to update your burning software right away and then try to burn your CD or DVD once the update has been completed.

Option 4 – Try cleaning the disk drive

You might want to consider cleaning the disk drive using several tools in the market that is designed to clean the disk drive. These tools work on removing dust particles from the lens which helps a lot in the burning quality. Aside from that, it also helps in reducing errors like “Medium Speed Error” or “Power Calibration Error”. So give this option a try as it might time for a disk drive cleanup.

Option 5 – Try to disable the IMAPI

If none of the options given above worked, you might want to disable the IMAPI or Image Mastering Applications Programming Interface. How? Refer to the steps below.
  • Open Control Panel by simply clicking the Start button and then typing “control panel” in the field.
  • Control Panel should pop up in the search results. Once you found it, click it to open it.
  • Next, select System Security > Administrative Tools and then click Services.
  • After that, you’ll have to search for the “IMAPI CD-Burning COM Service” option.
  • Then right-click on it and select Properties.
  • From there, switch the Startup Type from “Enabled” to “Disabled”.
  • Now click on Apply and then restart your PC.
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CD/DVD icon is not showing in File Explorer
In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:
  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.
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