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Fix Windows errors 80240020, 8007002C, 80246007, 80070004

Upgrading your Windows 10 computer does not always go smoothly and you often encounter not just one but various errors so, in this post, we are going to cover several Windows 10 upgrade errors such as 80240020, 8007002C, 80246007, 80070004. All these upgrade errors are related to the Windows Update folder. Thus, you need to clear the Software Distribution folder, repair the System Image and fix System Health in order to resolve all these Windows 10 Upgrade errors.

Before you get started on the steps to resolve these tons of errors, you have to disable your security program for the meantime, disconnect your peripherals, remove USBs connected to your PC and then make sure that your PC is connected to the main power supply. Once you have everything covered, carefully follow the options given below.

Option 1 – Delete Windows 10 Update Files in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv

net stop bits

  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv

net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

  • Now Open Settings and check for Windows Updates. Windows 10 should begin the download right away.

Option 2 – Try using the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: The Windows Upgrade error, with error code 80240020 is an expected error message that happens when the upgrade requires customer user action. Thus, you need to do the following steps to resolve this particular Windows Upgrade error.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdate
  • Now right click on WindowsUpdate located in the left pane and then create a new key and name it as “OSUpgrade
  • Next, right-click in an empty space in the left pane and create a new DWORD and name it “AllowOSUpgrade” and enter “1” as its value.

Option 3 – Try running the Windows Update in a Clean Boot State.

Putting your PC in a Clean Boot state can also help you install Windows Updates or Upgrades without any trouble because, during this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

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Option 2 – Execute a command in PowerShell

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  • It then restarts the Mobile Hotspot Service (icssvc).

Option 3 – Try increasing the Mobile Hotspot idle timeout settings

Another option you can try is to increase the idle timeout settings of the mobile hotspot. In case you don’t know, the default timeout when there’s no active connection is about five minutes. So if you don’t want to keep it on always but want to keep it on longer than five minutes, then this option is for you. All you have to do is change the same key (PeerlessTimeout) as mentioned above, at a different location. In fact, you can change it to a maximum of 120 minutes. To give this a try, follow these steps:
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  • Next, navigate to this registry path: HKLMSystemControlSet001ServicesICSSVCSettingsPeerlessTimeout
  • From there, change its value to anywhere between 1 up to 120.
  • Once done, exit the Registry Editor and restart your computer.

Option 4 – Try increasing the timeout period when a cellular connection is not available

There are many times when you want to connect devices so it becomes part of the network. And as pointed out, the Mobile Hotspot turns off automatically when there is no internet or mobile data but when you use a registry setting, you can change any value between 1 and 60 inclusive.
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSystemControlSet001ServicesICSSVCSettingsPublicConnectionTimeout
  • From there, set the value of the “Timeout” key between 1 and 60.
  • After that, close the Registry Editor and restart your PC.

Option 5 – Try to disable the Wi-Fi and Network adapter in Power Management options

As you know, the Wi-Fi adapter and the network devices have properties that will turn off when on battery and when it’s not used for a long time so you can try to disable these options.
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  • Next, expand the list of Network devices and select the Wi-Fi adapter.
  • After that, go to the Power Management tab and make sure that anything related to power saving should be turned off. This will ensure that none of the network devices will turn off the Mobile Hotspot or trigger anything that will do that.
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Option 1 – Try checking the status of all the Windows Update Services

You need to check if all the Windows Update Services are up and running or not. To do so, follow the steps below.
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Option 2 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing Windows Update Error 0x8024500C. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try downloading and installing the Windows Updates manually

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  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.
Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 4 – Try checking the Registry settings

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindowsWindowsUpdate
  • Then double click on “DisableWindowsUpdateAccess” located at the right side of the panel and make sure that its value is set to “0”. If not, you have to change it to “0”.
  • Now restart your computer and check if error 0x8024500C is now fixed or not

Option 5 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Windows Update error 0x8024500C. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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What is 0x0000007E?

 Error 0x0000007E is a Windows Stop error message that is displayed on a blue screen. This may appear when browsing the internet, listening to music on some media player application or while working on an important document on MS Word or Excel.  This message strikes terror as the screen goes blue without any warning.

Solution

Restoro box imageError Causes

The error code 0x0000007E is triggered because of:

Further Information and Manual Repair

If you experience this error on your PC, you don’t have to panic and call a professional. This error is rated as an easy fix. And you can easily resolve the issue even if you don’t have a piece of strong technical knowledge about computers. Here are some quick fixes to repair the error 0x0000007E on your PC in the shortest time and without any hassle:
  • Cause: Faulty Hard Drive

Solution: In the event of a faulty hard drive, it is best to create a backup of all your data and get a new hard drive. However, first, it is advisable to use the Windows tool called Chkdsk (Check Disk) to identify and determine if the hard drive is faulty or not. To do so, click on the start menu and type CMD into the search box. Click on it to run. Now a black box will be displayed on the screen, simply type the command Chkdsk and run it to find out if your hard drive is faulty and damaged. If so, then get a new hard drive.
  • Cause: Hard Drive is full

Solution: Error 0x0000007E may also occur if the hard drive is full. To check the storage space on your hard drive, go to My Computer. If the space is full, then it is advisable to delete some files or uninstall heavy and recently installed programs to free up some space.
  • Cause:  BIOS not updated

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Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:
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  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Option 7 – Try to run the Chkdsk utility

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  • After opening Command Prompt, execute the following command and hit Enter:
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Error Code 0x80070490 - What is it?

When downloading a Windows update, it is important to remember that these updates are what keeps your computer safe. Some users have reported seeing error code 0x80070490 when allowing updates for their Windows PC. This error code may appear when the user is trying to connect to the update site for Windows and maybe a result of a corrupted CBS manifest. Having this error code will not only stop the update of the system, but it will also certainly halt any work being done with the computer. Quite a few Windows users have written in complaints about this error while updating from any prior Windows update to Windows 10.

Common symptoms include:

  • While a user is performing the updates, the Windows computer will stop running the updates, and it will show the error code 0x80070490.
  • Windows updates will not install any new features and will not install security patches.
  • The computer will not continue with the Windows update, and it may revert back to the previous state that the computer was in, prior to attempting the updates.

Error Causes

There is not a lot known about what exactly causes the error code 0x80070490, but it is something critical that makes Windows abruptly stop its updates. It could be caused by a simple glitch in the computer system, or it could be caused by a larger problem. One thought is that the CBS (Component-Based Servicing) manifest can be corrupt. Another thought is that the computer's anti-virus software may be interfering with the computer's ability to perform the necessary updates.

Further Information and Manual Repair

There is very little information known about error code 0x80070490 and why it exists, but there are a few methods in which to correct it. Users should be careful when trying to fix this error themselves. If the user feels that the methods are too complicated or they are uncomfortable taking it on themselves, they should contact a Windows repair technician to fix the problem. Not all methods listed will suit the user's needs, but it is dependent upon the problem at hand as to which method will be the best fit to fix the error code. If these steps are taken and the error is not corrected, it is vital to contact the Windows repair technician.

Method One: Creating a new local account

Create a new local account on the computer, and allow administrator privileges on it. Next, move all of your documents and personal files to the new account. Delete the old account (you will no longer be using this) and switch over to the new one. After switching to the new local account, add the Microsoft account to it.

Method Two: Delete user ID, Store cache from the registry

  • You will need to open the Registry Editor. Do this by pressing the Windows Key and R, then typing in “Regedit”. After this is typed in, press Enter or click the OK button to start the registry editor.
  • When this starts, you will need to navigate all the way to the following key on the left pane:
  • HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAppxAppxAllUserStore After this, find the key that is similar to this: S-1-5-21-1505978256-3813739684-4272618129-1016
  • NOTE: this is just an example. The keys will be in a similar format but will not look exactly like this.
  • Select all the keys that look like this, and then delete them. After these keys are deleted, close the Registry Editor and restart the computer.

Method Three: Check to see if BITS, MSI Installer, Cryptographic, and Windows Update Services are running

Press the Windows key and R. Then, type in services.msc. After the Services window starts up, find the following services:  BITS, MSI Installer, Cryptographic, and Windows Update Services. When these services are found, make sure that they are up and running. If one or more of these services is not running, make sure that they are started. To do this, select the service and then click on Start the Service.

Method Four: Windows Update Troubleshooting

Press the Windows key plus W and then type in “troubleshooting”.  Select Troubleshooting. On the top left corner, select View All. Click on Windows Update troubleshooter. After this, follow the on-screen instructions in order to run the troubleshooter. After the troubleshooter has run, the issue should be fixed.

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As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably. To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.

Option 1 – Disable the Add-ins

Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:
  • Open Microsoft Word and then click on File.
  • After that, select Options from the menu and then click on Add-ins.
  • From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
  • Now click on the Go button and wait for a couple of seconds for a new window to appear.
  • In the newly opened window, uncheck all the Add-ins and click on OK.
  • Restart Microsoft Word and check if the “Template_fields” error is now fixed or not.

Option 2 – Try starting Word in Safe Mode

You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.
  • First, start Microsoft Word in Safe Mode.
  • Next, tap and hold the Ctrl key on your keyboard and open the Word document.
  • After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
  • Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.

Option 3 – Try repairing Microsoft Office

If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.
  • Right-click on the Start Menu button and select Apps and Features.
  • Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
  • After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.
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MS Visual C++ Runtime Library Error

Microsoft Visual C++ Runtime Library Error

Fix Microsoft Visual C++ Runtime Library Error, Microsoft Windows operating system supports a form of shared libraries that are known as DLL (Dynamic-link libraries). These are also known as code libraries that are used by multiple processes while one copy is loaded into memory. Runtimes are also code libraries that are loaded by applications when the application is called to run on the system. The most common runtime libraries that are used today are Visual C++ Runtime Library and Java Runtime Environment. These libraries are practically used for nearly every single application you run on your system. Therefore it is very important that these libraries are in good working order. Microsoft Visual C++ Runtime Library Error occurs when this runtime library becomes corrupted. When Microsoft Visual C++ Runtime Library Error occurs, the applications powered by this runtime library fail to run smoothly, resulting in locking you out of those applications and hampering your ability to work on them. Generally speaking, this error indicates system instability and poor PC maintenance. If this error is not fixed timely it can expose your system to serious PC damages like system freeze, crashes, and data loss.

Solution

Restoro box imageError Causes

Microsoft Visual C++ Runtime Library Error is triggered for numerous reasons. These include:
  • Poor program installation
  • Disk fragmentation
  • Missing and damaged .dll files
  • Registry corruption
  • Malware invasion
In a nutshell, it can be said that the deep-rooted cause of the Microsoft Visual C++ Runtime Library Error is the registry. All the causes listed above are associated with the registry. For simplification, the registry is the main database of your system that stores all the activities executed on the computer in the RAM, the hard disk. This includes both the important data and junk files such as temporary files, internet history, bad registry keys, invalid registry entries, and also the files from the uninstalled programs. If these files are not removed from the registry frequently, it overloads the hard disk and leads to obscure error message displays on your system like the Microsoft Visual C++ Runtime Library Error as warning signs. Sometimes, rebooting the system may fix the Microsoft Visual C++ Runtime Library Error. However, this is temporary. Error message pops again after some time. So, instead of seeking out a temporary solution, it is advisable to look for a solution that can repair this error for the longest time.

Further Information and Manual Repair

There are two ways to fix the Microsoft Visual C++ Runtime Library Error code. One is to reinstall the Visual C++ runtime libraries. This can be a complex task if you are not a computer programmer or technically sound. However, the second way, or let’s just say the best and easiest way to resolve this problem is to download Restoro. This is truly an easy way as it requires no technical expertise or programming knowledge to repair the Microsoft Visual C++ Runtime Library Error. Restoro is an advanced, user-friendly, and multi-functional repair tool integrated with profound powerful utilities like an intuitive registry cleaner, system stability scanner, and anti-virus. It has a smooth interface, easy navigation, and a simple layout making it easy for users and even novices to operate it to resolve the Microsoft Visual C++ Error in seconds. The registry cleaner scans your entire PC for registry issues. It wipes out all the invalid, unnecessary, and obsolete files clearing up your disk space. In addition to this, it repairs fragmented disks, damaged .dll files (runtime code library), and repairs the registry. Along with these benefits, Restoro also functions as a system optimizer thus boosting the performance of your system. It can be downloaded by all PC Windows users as it is compatible with all Windows versions. Click here to download Restoro on your PC to resolve the Microsoft Visual C++ Runtime Library Error code and to ensure optimum PC performance and health.
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