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As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:
If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.
The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.
The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.
The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.
You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.
You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.
‘Error Message: Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.’
‘Update server not available (error: 3)’
Error code 0xc0000001 on Windows 10 has been reported by some users when attempting to install Windows 10. When you encounter this error, the setup will be in a loop and the error message will keep popping up.
If you encounter the error code 0xc0000001 while trying to install Windows 10, it most probably be due to corrupted installation file. However, it can also be caused by any of the following:”
Here are some methods that will help you fix the error code 0xc0000001 while trying to install Windows 10. Do not perform these methods unless you’re absolutely confident you can do it properly. Otherwise, you might make things worse.
If you’re not that confident, consider seeking advice from a technical expert. If you can’t afford one, you may want to consider getting an automated software to fix the job.
If you need to manually wipe the drive and then convert it to GPT, follow these steps:
select disk <disk number> (press enter)
clean (press enter)
convert gpt (press enter)
exit (press enter)
Note: when you’re prompted to choose the installation type, make sure to choose Custom. Then, choose unallocated space and click Next. This will automatically start the installation of Windows 10.
Automatic Repair is a Windows feature/utility that allows you to fix certain system problems preventing you from installing or starting Windows. It works by scanning your computer system for any potential problem and tries to fix it.
This will automatically run the utility.
Another possible reason why you are getting this error while installing Windows 10 is due to the connected external hard drives. To fix this, power down your computer. Afterward, unplug and remove all connected external hard drives. If you’re using USB device to install Windows 10, ensure your BIOS is set to boot your computer from the USB.
Another possible reason why you experience this error is that your copy of the Windows 10 installer is corrupted. To fix this, it’s better to create a new copy of the Windows 10 installer.
If you still encounter these errors after performing the above methods, find a trustworthy automated tool. As long as the automated tool is powerful and reliable, it will help you fix this error.