As you know, Windows 10 has a complicated mechanism for Activation which helps in the verification of a genuine copy of Windows 10. However, there are times when you might encounter some errors during the activation process. One of these errors is the error code 0xc000f074. This kind of error could be due to the Key Management Service or KMS which is unreachable by the client computer or if the key used in the SLSetAuthenticationData function call is incorrect.
This kind of error mostly affects surfaces on computers that are upgraded from either Windows 7 or Windows 8.1 to Windows 10. In such cases, you may encounter any of the following error messages:
“Windows is unable to reach your company’s activation service. Please connect to your corporate network. If you are connected and continue to see the error, contact your system administrator. You can also click on the error detail to find the exact error. Error code: 0xC004F074.”
“Activating Windows(R),
(Key hash)…
Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted.
Please see the Application Event Log for additional information.”
“Error 0xC004F074, SL_E_AUTHN_MISMATCHED_KEY, The Software Licensing Service reported that the key is mismatched.”
To fix the Windows 10 Activation error 0xC004F078, you have to use the correct key for your type of Windows copy or use Command Prompt to reinstall the key or you could also try running the Activation troubleshooter.
Option 1 – Try running the Windows 10 Activation Troubleshooter
The first thing you can do to resolve the Activation error code 0xc000f074 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
Go to Settings and then select Activation.
After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.
Option 2 – Try to use the correct key for the type of Windows version you have
If the Windows Activation troubleshooter wasn’t able to resolve the error, then you can try using the correct key for your type of Windows version. All you have to do so is check the type of your Windows copy if it’s OEM, retail, or volume. And make sure that you have the correct, valid product key for your operating system.
Option 3 – Try to use Command Prompt to reinstall the key
In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select “Run as administrator”.
After that, execute this command to uninstall the existing key: vbs /upk
Next, you need to install the KMS product key by executing this command: vbs /ipk <The KMS Product Key>
Once you’re done, you will see a prompt that’ll tell you whether the operation was either successful or not.
To active, the KMS product key online, use this command: vbs /ato
Use this command to activate the key using the telephone: exe 4
After you’ve activated the KMS product key, restart the Software Protection Service. You can also verify the Activation Status to check if your fix was successful or not.
Option 4 – Contact Microsoft Support for assistance
If you’re at your wits’ end in trying to upgrade your computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation error code 0xc000f074 a lot easier and faster.
ListenToTheRadioNow is a Browser Extension that allegedly lets you listen to radio from your browser. However, all this extension does is add links to the popular radio stations on your home page.
This extension hijacks your home page and changes your default search provides to MyWay. While running it monitors browsing data from your browser, mining information such as website visits, clicked links, and sometimes even personal information. This information is later used to display targeted ads through your browser.
Several anti-virus scanners have marked this extension as a possible Browser Hijackers, and due to its data mining nature, it is not recommended to keep it on your computer.
About Browser Hijackers
Browser hijacking is a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. Browser hijackers could do more than just modifying homepages. In most cases, browser hijacking is used for earning ad revenue that comes from forced advert clicks and website visits. Even though it may seem naive, all browser hijackers are dangerous and therefore always regarded as security threats. They don’t just ruin your internet browsers, but browser hijackers could also modify the system registry to make your PC susceptible to other malicious programs.
How you can know whether the browser is hijacked?
There are several symptoms of browser hijacking:
1. home-page is changed2. new bookmarks pointing to porn websites have been added to your bookmarks3. the default internet search engine and/or the default web browser settings are altered4. find new toolbars that you did not add5. unstoppable flurries of popup ads show up on your PC screen6. webpages load very slowly and often incomplete7. you have prohibited entry to certain web pages, for example, the site of an anti-malware software firm like SafeBytes.
So how does a browser hijacker infect a PC
A browser hijacker could be installed on your computer or laptop if you visit an infected website, click on an e-mail attachment, or download something from a file-sharing website. They also come from add-on programs, also referred to as browser helper objects (BHO), browser plug-ins or toolbars. Also, some shareware and freeware can put the hijacker inside your computer through “bundling”. A good example of some popular browser hijackers includes Babylon, Anyprotect, Conduit, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are regularly changing.
Tips on how to get rid of a browser hijacker
Some hijackers can be removed by uninstalling the freeware they were included with or by eliminating any extension you’ve recently added to your computer. However, most hijacking codes are not very easy to eliminate manually, since they go deeper into your operating system. Furthermore, manual removal expects you to perform several time-consuming and tricky actions that are hard to do for new computer users.
Professionals always recommend users to get rid of any malicious software including browser hijacker with an automatic malware removal tool, which is simpler, safer, and faster than the manual removal technique. One of the top tools for correcting browser hijacker malware is SafeBytes Anti-Malware. It can help you eliminate any pre-existing malicious software in your computer and provides you real-time monitoring and protection from the latest internet threats. Employ a PC optimizer along with your anti-malware software to correct various registry problems, remove computer vulnerabilities, and improve your computer overall performance.
Help! Malware Preventing Antivirus Installation And Access To The Internet
All malware is bad, but certain kinds of malware do a lot more damage to your computer than others. Some malware sits in between the computer and the net connection and blocks some or all internet sites that you want to check out. It will also prevent you from installing anything on your system, especially anti-virus applications. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download and install the Safebytes Anti-Malware program on your computer. Do as instructed below to get rid of the malware by alternate methods.
Install the anti-malware in Safe Mode
Safe Mode is actually a special, basic version of Windows in which just minimal services are loaded to counteract viruses and other troublesome programs from loading. In the event, the malicious software is set to load automatically when the computer boots, switching to this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on your keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, check Safe Boot under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to download and install your antivirus software application without the hindrance of the virus. After installation, run the malware scanner to get rid of most standard infections.
Download the security program using an alternate web browser
Some malware mainly targets particular browsers. If this sounds like your case, use another web browser as it could circumvent the virus. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Firefox or Chrome, to download your preferred anti-malware program – Safebytes.
Install and run anti-virus from the Thumb drive
Another solution is to store and operate an anti-malware program entirely from a Pen drive. Do these simple steps to clear up your affected PC using a portable antivirus.
1) Download the anti-malware on a virus-free PC.2) Insert the USB drive onto the same system.3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format.4) Choose the drive letter of the pen drive as the place when the wizard asks you where you would like to install the antivirus. Follow the instructions on the computer screen to complete the installation process.5) Unplug the pen drive. You may now utilize this portable anti-virus on the affected computer.6) Double-click the EXE file to open the Safebytes software right from the pen drive.7) Click the “Scan” button to run a full system scan and remove viruses automatically.
Protect Your PC and Privacy With SafeBytes Anti-Malware
To help protect your laptop or computer from many different internet-based threats, it’s important to install an anti-malware program on your laptop. However, with so many antimalware companies in the marketplace, nowadays it is hard to decide which one you should buy for your laptop. Some of them are great and some are scamware applications that pretend as genuine anti-malware software waiting to wreak havoc on your computer. While looking for an anti-malware tool, choose one that offers dependable, efficient, and complete protection against all known computer viruses and malware. On the list of recommended software by industry analysts is SafeBytes Anti-Malware, a popular security application for Windows computers.
SafeBytes anti-malware is really a powerful, highly effective protection software made to assist users of all levels of computer literacy in finding and removing harmful threats from their computer. Through its cutting-edge technology, this software protects your computer against infections caused by different kinds of malware and similar threats, including spyware, adware, viruses, worms, trojans, keyloggers, ransomware, and potentially unwanted program (PUPs).
SafeBytes anti-malware provides a myriad of advanced features that sets it apart from all others. Below are some of the great features included in the tool.
Robust Anti-malware Protection: Built on a highly acclaimed anti-virus engine, this malware removal application can find and get rid of many obstinate malware threats like browser hijackers, PUPs, and ransomware that other common antivirus applications will miss.
Live Protection: SafeBytes provides complete and real-time security for your computer. This software will continuously keep track of your computer for suspicious activity and updates itself continuously to keep current with the latest threats.
Web Filtering: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the web.
Faster Scanning: SafeBytes Anti-Malware possesses a multi-thread scan algorithm that works up to five times faster than any other antivirus software.
Lightweight Application: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its enhanced detection engine and algorithms.
24/7 Live Expert Support: You will get 24/7 technical support to promptly resolve any issue with your security application.
SafeBytes can keep your PC safe from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues can become a thing of the past when you put this application to use. If you want sophisticated forms of protection features & threat detections, buying SafeBytes Anti-Malware will be worth the dollars!
Technical Details and Manual Removal (Advanced Users)
If you do not wish to use malware removal software and like to get rid of ListenToTheRadioNow manually, you might accomplish this by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending software; in cases of web browser plug-ins, you could remove it by visiting the browser’s Add-on/Extension manager. You will likely also want to reset your web browser.
Finally, check your hard drive for all of the following and clean your Windows registry manually to get rid of leftover application entries after uninstalls. Please keep in mind that only experienced users should attempt to manually edit the system files because removing any single critical registry entry results in a serious problem or even a system crash. In addition, certain malware is capable of replicating or preventing removal. It is highly recommended that you carry out the removal process in Safe Mode.
A couple of Windows 10 users have reported an error on domain-connected systems when they tried accessing their computer systems remotely. This occurs when the network level authentication or NLA is enabled on the computer. If you are one of these users, you better keep reading as this post will guide you on how you can fix this error. To resolve this issue, there are several workarounds you can try. You can either disable this option directly via properties or you can also modify some registry entries or sub-keys and restart the system.
When you encounter this problem, an error message pops up that states:
“The remote computer that you are trying to connect to requires network level authentication (NLA), but your windows domain controller cannot be contacted to perform NLA. If you are an administrator on the remote computer, you can disable NLA by using the options on the Remote tab of the System Properties dialog box.”
Or you could also see this error message instead:
“The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support.”
Before you proceed in troubleshooting the problem using the options provided below, you need to create a backup for your data or system restore point as well as make a copy of any registry entries you are going to modify.
Option 1 – Disable Network Level Authentication via Properties
The NLA is a useful tool that provides your computer with extra security and helps network administrators in controlling who can log into the system with just a click of a single box. However, there are times when it can become a disadvantage and could prevent you from accessing your system remotely. Thus, you need to disable it using Properties.
Tap the Win + R keys to open the Run dialog box.
After that, type in “sysdm.cpl” and tap Enter to open System Properties.
Next, go to the remote tab and uncheck the checkbox for the “Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)” option.
Now click the Apply button to save the changes made and exit System Properties and then try logging into the remote computer again and see if the problem is fixed or not.
Option 2 – Disable NLA via Registry Editor
Note that you can only use this option if the first one didn’t work for you. Take note that this option will require you to restart your PC completely which could mean some downtime if your computer is running a production server. So make sure to save all your work.
Tap the Win + R keys to open the Run dialog box and then type in “Regedit” in the field and tap Enter to open the Registry Editor.
From there, click on File > Connect Network Registry and input the details of the remote computer and then try to connect.
Navigate to the path below after you’re connected:
HKLM >SYSTEM > CurrentControlSet > Control >Terminal Server > WinStations > RDP-Tcp
After that, change the values given below to “0”
SecurityLayer
UserAuthentication
The navigate to PowerShell and execute this command – restart-computer
Option 3 – Disable NLA via PowerShell
PowerShell allows you to tap into the remote computer and once you’ve targeted the machine, you can execute the commands given below to disable NLA.
Tap the Win + S to open Search and then type in “PowerShell” in the field. Right-click on the related result and select the “Run as administrator” option.
After opening PowerShell, execute the command below:
Once in the PowerShell, execute the following command:
$TargetMachine = “Target-Machine-Name”(Get-WmiObject -class “Win32_TSGeneralSetting” -Namespace rootcimv2terminalservices -ComputerName $TargetMachine -Filter “TerminalName=’RDP-tcp'”).SetUserAuthenticationRequired(0)
Note: In the command given, the “Target-Machine-Name” is the name of the machine you are targeting.
Option 4 – Use the Group Policy Editor to disable NLA
Another option you can use to disable NLA is via the Group Policy Editor. This is ideal for you if you are blanket disabling. Just take note that the Group Policy Editor is a powerful tool and that if you make some mistakes by changing values you have no clue about, you can render your computer useless so make sure that you create a backup for all the values before you proceed.
Tap the Win + R keys to open the Run dialog box.
Then type in “gpedit.msc” and tap Enter to open the Group Policy Editor.
From there, go to this path – Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security
After that, search for “Require user authentication for remote connections by using Network Level Authentication” and set it to disabled.
It really sucks when you can’t fully enjoy the newest version of your favorite OS.
Windows 11 is still relatively fresh and consequently has some annoying little bugs that really ruin our experience. The good news is that you’re not alone and most of them are easy to fix.
Here are 5 commonly reported Windows 11 issues and what you can do to get rid of them.
1. Windows 11 audio problems
One of the absolute most irritating things in the world is struggling with the sound on your computer. Windows 11 users have reported facing the issue of low or no sound. If you’re currently experiencing the same frustration, you can be relieved. Chances are fixing it will only take a few minutes.
The first thing to check would be whether you accidentally muted your device by pressing the mute button on your keyboard. Yes, we know it sounds a lot like the old “have you tried turning it off and on again?” But it’s important to leave no stone unturned, and the most obvious things are usually the ones we easily overlook.
Moreover, if you have several audio output sources, check whether the right one is selected. You can do this via the Action Center or through Settings. If you want to use the same source every time, we also recommend you set it as the default one.
It’s also important to have a good, up-to-date audio driver. More often than not, this will be the true cause of your audio struggles. Make sure to update your driver, and if that doesn’t work out, you can always un- and reinstall it or install a different one.
Lastly, if all attempts remain unsuccessful, run the audio troubleshooter to figure out what’s actually going wrong.
2. Unable to find files
Such a powerful new operating system, yet it can’t seem to do the simplest thing imaginable? The File Explorer not responding on Windows 11 is one of the most frustrating and most common problems with Microsoft’s newest iteration of its awesome OS.
However, 9/10 times it can be fixed by simply restarting your PC. You could also try killing the Windows Explorer process in the Task Manager and then rerunning it.
If these don’t help, check whether there are any pending Windows 11 updates. A single missing update can compromise your PC’s functionality, so always make sure to install them all on time.
Should none of that work, then there are other ways to solve the File Explorer problem. However, then the issue is probably a bit deeper and it’s no longer in the ‘easy fix’ territory.
3. Start menu not working
Just like the File Explorer, the Start menu is a fundamental element of your OS. So, it’s only natural that its malfunction grinds your gears. It may be more customizable than on previous Windows versions, but it doesn’t always work smoothly.
If you’re facing the so-called Start menu critical error, there are a few things this could be caused by. Usually it means you turned off your system while an important update was still being installed, there is a corrupt file on your PC, or Windows forcefully stopped a program.
Whatever the reason, the solution should be pretty simple. Try the basic steps: restarting your File Explorer (like we explained above) and signing out and back into your account. If that doesn’t do anything, you may want to try uninstalling third-party start menu apps (if you have any), since they can interfere with your default programs’ functionality.
Now, those are the easy fixes. If you get nowhere with them, you might need to identify the root cause and search for more complex solutions than that.
4. Snipping tool not working
Our beloved screenshot tool was introduced with Windows 10 and Microsoft decided to keep it. However, you were probably just as disappointed as us when you tried to run it and failed.
Normally, this can be fixed by installing the latest Out-of-band (OOB) update, or even pending updates in general. Even if your system appears to be up-to-date, run the checker just in case.
Another cool thing Windows 11 lets you do is ‘Repair’ and ‘Reset’, which is the easiest way to troubleshoot your Snipping tool. If this fails, you can also try the good old un- and reinstall method. Simply uninstall the tool through the Control Panel and reinstall it from the Microsoft Store.
Furthermore, in the case of an upgrade from Windows 10 to 11, it may be that the old Snipping tool version is interfering with the launch of the new one. If you don’t care that much about the additional options available with the enhanced screenshot tool, you can use the old version instead.
Simply go to your C Drive, find the Windows.old folder, search for the tool and open it from there. Make sure to pin it to your taskbar as well, if you know you’re going to use it often.
5. Can’t install the latest update
The latest Windows 11 version, 22H2, has brought tons of enhancements to our dearest operating system. Unfortunately, a lot of users still haven’t had the opportunity to experience it. A mere update of your OS version should be the one thing that goes smoothly, but sometimes that’s not the case.
Failure to install 22H2 can be caused by a few things. Most commonly, the issue is caused by lack of storage space or corrupted files, but there could be other culprits.
There are a couple of things you could try. For example, it’s crucial that your drivers be up-to-date and some important services be enabled. These are: Windows Modules Installer, Background Intelligent Transfer Service, Cryptographic Service, Windows Update services.
To enable them, search ‘Services’, find the service you need and right-click on it. Open ‘Properties’ and select the startup type ‘Automatic’.
It may also be necessary to unplug all peripherals that aren’t crucial and disable third-party antivirus tools until after the update is finished.
Ultimately, you can run the Windows Update troubleshooter to detect and fix other possible issues.
Summary
Tiny bugs like these are nothing out of the ordinary. That said, we still all hate when they happen.
Hopefully some of our solutions have helped you to a smoother Windows 11 experience. But if you’re still struggling, feel free to reach out to us. We’d be happy to help!
Modem Error 633 error is a dial-up error that usually occurs when using a USB modem with a Windows computer. The Modem Error 633 error message is displayed as the following:
“Error 633: The Modem is already in use or not configured properly.”
Solution
Error Causes
This error can be triggered due to several reasons such as:
A software program conflicts with the USB modem
The modem is not configured properly
The Telephon.ini file is missing or damaged
There is some issue with the way Windows is managing the communication (COM) ports on your computer.
Further Information and Manual Repair
If you experience the Modem Error 633 on your PC, you don’t have to panic. Though this error does not pose any major threats like data loss, it may hamper your ability to use the internet therefore it is advisable to resolve the error.
Repairing the Modem Error 633 is quite easy. There are a number of ways to fix this error. So, let’s get started:
Solution 1: Delete Incompatible Software and Non-Present Modems
Click on the start menu and go to the ‘Control Panel’. Now choose the option ‘Phone and Modem’.
Here you will see three tabs, the dialing rules, modems, and advanced. Choose the tab ‘Modems’. As you click on it, you will see modems installed on your PC. To repair the Modem Error 633, select and remove all the incompatible software and modems that are not present and click ‘OK’.
Now to bring the changes into effect, restart your system with the modem plugged in and try connecting to the internet again.
Solution 2: Change the Communication Ports
If the error occurs because the modem is not properly configured, then this solution is possibly the best way to resolve this error. Here’s what you need to do:
Click on the Start menu and choose My Computer.
Now click on the option ‘Manage’ to open the Computer Management Window.
Once it opens, click the option ‘Device Manager and then expand the option modems. Click on Properties, then the Advanced tab, and the Advanced Port Settings button.
As you click on the Advanced Port Settings, then click on the COM Port Number drop-down box.
Choose a new Communication Port. However, make sure it is not already in use.
Once you make changes, click ‘OK’ and then restart your PC.
Now Open Device Manager again. Open the Modern Properties Window and then Click the Diagnostics tab.
After that view the command response window to verify if the error is fixed. If yes, then create a new dial-up connection and connect to the internet with ease.
Solution 3: Disable the Startup items
Another way to resolve Modem Error 633 on your PC is to go to the start menu and type ‘msconfig’ into the search box and then press ‘enter’.
Open the misconfig.exe program. As you open it, you will see 4 tabs, General, Boot, Service, Start-up, and Tools.
Now click on the ‘Start-up’, ‘Disable All’, and then press Apply.
After you press Apply, a window will pop up asking to restart the computer.
Confirm it and click restart.
Once the computer restarts now try connecting to the internet again. This will hopefully resolve the Modem Error 633.
Windows 10 setup is a bit complicated which is why it’s uncommon to encounter errors along the way. One of these errors you can encounter when running Windows Setup is the error code 0x80070006. If you are trying to fix this error, you’ve come to the right place as this post will guide you on how to do so.
When you get the error code 0x80070006, you will see the following error message:
“Windows cannot install required files. Network problems may be preventing Windows from accessing the file. Make sure the computer is connected to the network and restart the installation. Error code: 0x80070006.”
As stated in the error message, this kind of error in Windows Setup is due to an unstable or unreliable network connection. Such problems can also be triggered by network hardware which includes the network adapters and the network routers. To fix this error, you need to check your internet connection and router or run the built-in network troubleshooter. You could also try using a different USB port or recreate a bootable USB drive as well as get a new Windows image file.
Option 1 – Try checking your internet connection and router
As mentioned, this Windows 10 setup error could be due to an unstable internet connection. To fix it, the first thing you have to do is to check the status of your internet connection and see if it is stable and has enough speed to run the setup. If it’s slow, then it’s no wonder that the setup process failed. To fix that, you can try to reboot your router from its admin panel or you can just turn it off manually and then turn it back on after a couple of seconds. In addition, you also have to check if it’s plugged in properly.
Option 2 – Try to run the Network Adapter troubleshooter
The next thing you can do is to run the Network Adapter troubleshooter. This built-in troubleshooter can help resolve any network issues. It can reset the adapters, remove cached settings, and many more. To run it, follow these steps:
Go to Settings > Update & security and from there select Troubleshoot.
Next, scroll down and select the “Network Adapter” option from the right pane.
Then click on the Run Troubleshooter” button.
After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
Option 3 – Try to use a different USB port
You might want to check the integrity of the USB port where connected the device if you are using a bootable USB storage device to run the setup for Windows 10. All you have to do is switch the USB port or try to use another bootable USB device and see if it fixes the problem.
Option 4 – Try recreating the Windows 10 installation USB
Recreating the Windows 10 installation USB might help in fixing the problem. You can use a USB drive to do so but make sure that it has a great read-write speed. Follow the steps below to recreate Windows 10 installation USB”
Click this link and then click the Download Tool Now button.
Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
Now select the ISO file option in step 5.
After that, you should now have an ISO file.
Next, go to the location where you’ve downloaded the ISO file.
Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.
Option 5 – Try getting a new Windows image file
If none of the four given options above worked, you might want to get a newer installation image using the Windows Media Creation tool. After that, create the bootable USB drive and once completed and then try to run the Windows 10 setup again.
0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.
Run the video playback troubleshooter
Click on Start and select Settings.
Go to Update and Security.
Scroll down and open the Troubleshoot tab.
Scroll down and select the Video Playback option.
Click the Run the Troubleshooter button.
The troubleshooter will perform an initial scan and offer a few options.
Select Continue with this troubleshooter.
The troubleshooter will scan the system again for driver and codec issues.
Follow on-screen instructions and apply recommended fixes.
Reset the Movies and TV app
Click on Start and select Settings.
Go to Apps and open the Apps and features tab.
Scroll down to Movies and TV.
Select Movies and TV.
Click Advanced options.
Scroll down and click on the Reset button.
Create a new user account
Click on Start and select Settings.
Open Accounts.
Open the Family & other users tab.
Scroll down to Other users and click the Add someone else to this PC button.
In the Microsoft account window, type your email address.
If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
Next, select Add a user without a Microsoft account (for a local account).
Else, enter your Microsoft account login details.
Enter a user name and password for your new account. Also, select a security question and add an answer to it.
Once the new profile is ready, log out of your current account.
Check for permission issues
Right-click on the problematic file and select Properties.
Open the Security tab.
Click the Advanced button.
In the Advanced Security Setting window, click the Change link.
In the Select User or Group window, enter Everyone in the text box.
Click the Check Names button.
Click OK and Apply to save the changes.
Close all the Properties windows.
Try playing the file or modifying the properties and check for any improvements.
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem.
If your Shift key is not working, there are several potential fixes you can check out to fix it.
These are the different ways to get rid of the Shift key not working issue on Windows 10:
Physically clean the key and keyboard
Disable Sticky Keys.
Update, Reinstall, or Rollback Keyboard driver.
Test the keyboard on another system.
Check your connections
Run the Hardware troubleshooter
Troubleshoot in Clean Boot State.
Option 1 – Clean the keyboard keys physically
Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.
Option 2 – Try to disable the Sticky keys
Another thing you can try is to disable the Stick keys. How? Refer to these steps:
Tap the Win + I keys to open the Settings app.
After that, navigate to the Ease of Access section, and here, select Keyboard.
Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.
Option 3 – Reinstall, update or rollback your keyboard driver
Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
From the WinX Menu, open the Device Manager.
In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.
Option 4 – Try connecting the keyboard to a different USB port or another computer
The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.
Option 5 – Try to check your connections
You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.
Option 6 – Run the Hardware and Devices Troubleshooters
The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
After opening Settings, look for the Update and Security option and select it.
From there, go to the Troubleshoot option located on the left-hand side of the list.
Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Option 7 – Put your PC in a Clean Boot State
You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
Log onto your PC as an administrator.
Type in MSConfig in the Start Search to open the System Configuration utility.
From there, go to the General tab and click “Selective startup”.
Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
Next, click the Services tab and select the “Hide All Microsoft Services” check box.
Click Disable all.
Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
Now try to connect the external devices and check if the error is now gone.
0x00000014 error is actually an error that is always displayed on a STOP message.
It is also known as Blue Screen of Death, abbreviated as BSOD. When this error occurs, the message that is displayed to the user either says ‘STOP: 0x00000014’ or states ‘CREATE_DELETE_LOCK_NOT_LOCKED’. It is crucial to fix this error to ensure your program is functioning appropriately. If this error message is not rectified, you might be opened to other error messages, such as error code 0x000000d1.
Solution
Error Causes
As far as the causes of STOP 0x00000014 error are concerned, this error usually occurs when a device driver or hardware problem occurs. This error may also occur if users attempt to run some specific application or update or modify an existing application. When a 0x00000014 error occurs, the operating system restarts to disable the PC from performing any further.
Without taking into consideration the causes of its occurrence, it is crucial to make sure that the 0x00000014 error is fixed as soon as possible to eliminate any undesired inconvenience in the future.
Further Information and Manual Repair
A lot of times when an operating system tries to recover from the STOP 0x00000014 error, the user is prompted that Windows has recovered from an unexpected shutdown.
However, if Windows fails to recover on its own, manual repair has to be performed.
While there are several ways this error can be fixed, some of the most effective and efficient ways of troubleshooting the 0x00000014 error are listed below as follows.
Restart your computer. Often simply restarting the computer can help eliminate the problem.
If restarting the system doesn’t help, find if you have recently modified or altered any hardware or driver. It is possible that the 0x00000014 error has been caused by the recent modification. Undo the changes and find out if the error occurs again. If it doesn’t, it is highly likely the issue has been resolved.
However, if the error persists, some solutions that may work are outlined below.
Start your system using the Last Known Good Configuration. This will undo any changes in the driver and recent registry.
Another solution is to manually perform System Restore. This will also return the system back to its former state.
Another idea that my work is to use roll back the device driver. When the driver will return to its previous version, the problem will easily be resolved.
To keep the 0x00000014 error from occurring in the future, it is advised to unplug any newly installed hardware or reinstall any deleted software.
If you're not tech-savvy and wish to get this error code rectified in a jiffy, download a powerful automated tool and perform a computer scan.
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities.
However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."
What happens when malicious software is installed
"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
Stealing instant messenger messages;
Stealing instant messenger database files (if the root is available);
Inspecting the default browser's bookmarks and searches;
Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
Inspecting the clipboard data;
Inspecting the content of the notifications;
Recording audio;
Recording phone calls;
Periodically take pictures (either through the front or back cameras);
Listing of the installed applications;
Stealing images and videos;
Monitoring the GPS location;
Stealing SMS messages;
Stealing phone contacts;
Stealing call logs;
Exfiltrating device information (e.g., installed applications, device name, storage stats).
How does it work?
Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed.
"Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said.
"The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."
Camouflage
The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Windows Setup in Continuous Reboot Loop – What is it?
After upgrading to Windows 10 operating system from Windows 7 or Windows 8/8.1, a lot of Windows users are complaining about the Windows setup in a continuous reboot loop. The computer would just keep on rebooting every time the machine is booted and this incites frustration for a lot of Windows users.
Solution
Error Causes
When Windows launched the third update for Windows 10, users trying to upgrade to Windows 10 encountered an endless reboot loop problem. The computer will crash repeatedly. The KB3081424, which is a roll-up of bug fixes of Windows 10, continuously fails once you start the update process and then triggers a message showing: “We couldn’t complete the updates, undoing the changes.” The undoing process will then cause a system reboot mandatorily.
Once you log back on your computer again, the Windows 10 update will try to reinstall KB3081424. You will not be able to stop the update which will cause your Windows setup in a continuous reboot loop.
The KB3081424 will not be successfully installed since if it fails for the first time, that initial failure can be detected to create a bad entry in your Windows 10 registry. This will then prevent your subsequent attempts to reinstall KB3081424 to make it work correctly.
Further Information and Manual Repair
In order to fix the problem of Windows 10 setup in a continuous reboot loop, there are a few methods you can try. Try following these simple steps and you’ll be able to get rid of the problem.
Note: If you’re not highly confident to solve this issue on your own, it is highly recommended to consult an authorized computer technician who would be knowledgeable enough to fix the issue for you. In addition, you can also use a system optimizer to resolve the issue.
Method One: Check For Windows Update
Microsoft Windows released an updated fix for the Windows setup in continuous reboot loop problem. You can try fixing the issue through Windows Update.
Open Settings
Go to Update & Security
Select Windows Update then choose Check for updates
At this point, an additional update will be installed and downloaded to your operating system to resolve the continuous reboot loop problem.
Method Two: Eliminate Bad Registry Entry
Before KB3081424 attempts to install again, you can try doing this solution:
Click on the Start menu then type regedit
Once the window opens, go to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
Create a backup for your registry key (since this process is a bit risky). Select ProfileList then click on File and Export then choose your backup name.
From the ProfileList IDs, remove anything with ProfileImagePath in it.
Close Regedit then reboot. By this time, the KB3081424 should properly install.
Method Three: Perform A Startup Repair
Another thing you can try to solve the Windows setup in continuous reboot loop problem is to perform a startup repair from a working computer.
Ensure that all unnecessary devices are disconnected from your computer as your computer might detect them.
If you are connected to a network, you need to disconnect from this as well.
On a working computer, download the Windows 10 ISO then you can perform a startup repair.
Boot your computer from the Windows 10 DVD.
To change your BIOS option to boot from the Windows 10 DVD, follow these steps:
Boot your computer then press the F2 function key to enter setup.
NOTE: You must do this quickly since the BIOS loads rapidly.
Once you’re inside the BIOS, navigate to the Boot Configuration screen. On this screen, you’ll be able to change the first device to be loaded.
Go to Removable Devices then hit Enter. Removable devices could either be a thumb drive or DVD. Select DVD to put it at the top and be the first boot device.
Save your changes by pressing on the F10 function key. A setup confirmation box will appear with a message Save configuration changes and exit now. Select Yes.
Exit BIOS by pressing on the ESC key. You should be prompted to boot from the Windows 10 DVD at this point.
If you're not able to execute the aforementioned processes on your own, get help or download and install a powerful system optimizerto assist with the windows continuous reboot loop process and other Windows 10 error messages.