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Fix VIDEO_SCHEDULER_INTERNAL_ERROR

As you know, the Graphics Card in a computer is one of the important components in an operating system as they are responsible for rendering various objects in your computer. However, there are cases when the performance of this rendering can degrade and your computer can trigger a VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen of Death error instead.

The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119 which means that the video scheduler has detected a fatal violation in your computer. Before you troubleshoot the problem, you might want to perform System Restore first as it might help you fix the Stop error. To perform System Restore, refer to these steps:

  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the Stop error is fixed or not.

If the VIDEO_SCHEDULER_INTERNAL_ERROR BSOD error is still not fixed after System Restore, then follow the given options below to further troubleshoot the problem.

Option 1 – Try to manually check the Graphics Card hardware

You might also want to check the physical status of your Graphics card and you can do this by disconnecting the Graphics card or any other external device connected to your computer. Once you’ve removed the external device, check it for any damages. If there’s none, connect it back to your computer and check if the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error is fixed or not.

Option 2 – Try removing hardware or drivers that you’ve installed recently

If you have recently installed some hardware or drivers, you might want to disable or remove them since external devices are proven to be one of the factors that trigger Blue Screen errors like VIDEO_SCHEDULER_INTERNAL_ERROR. All you have to do is physically disconnect any external devices that are connected to your computer and then check if it fixes the BSOD error or not.

Option 3 – Try to rollback, update, or disable the Graphics card drivers

Since the VIDEO_SCHEDULER_INTERNAL_ERROR Blue Screen error has something to do with Graphics card drivers, you can either roll back, update or disable them depending on your preference in order to resolve the error.

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Uninstall any faulty drivers

You can also uninstall any faulty drivers via Device Manager. How? Refer to these steps:

  • Tap the Win + R keys to launch the Run dialog box.
  • Then type “devmgmt.msc” in the field and tap Enter to open the Device Manager.
  • From there, look for any faulty drivers. You can identify them easily as they will be marked with a yellow exclamation point. And then check which entries would not affect the normal functioning of your PC.
  • Now click on the entries of every faulty driver and click on the Uninstall option.
  • Once you’ve uninstalled them, restart your computer to allow your computer to reinstall the faulty drivers you’ve just removed.

Option 5 – Run System File Checker at boot time

  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • After opening Command Prompt, type the “sfc /scannow” command and hit Enter to run the System File Checker scan.
  • Wait until the process is completed and type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.

Option 6 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like the VIDEO_SCHEDULER_INTERNAL_ERROR error. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

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TV

Yup, TV is also on this list and for a similar reason as a mirror, although TV does not have coatings of metal, they have something even worse: a large metal plating on the back. Metal plating is there to produce structural integrity of the TV set and provide it with shielding from electromagnetic waves and as such it will prevent Wi-Fi waves as well. Do not place the router behind your TV.

Things that influence signals in homes

Any kind of metal decoration

Now when we covered mirrors and TV because of the metal they have, we must take a look at the metal itself. Any kind of metal stuff that you might have like baskets, figures, statues, frames, etc will effectively block your signal.

Kitchen appliances and Home utilities

Kitchen appliances like refrigerators, microwaves, ovens, stoves, etc. along with home appliances and utilities like dishwashers, washing machines, dryers, etc are large metal objects enclosed in a metal cage that will block signals from spreading further and it is no secret that most kitchens have weaker Wi-Fi because of this reason.

Home gyms

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Option 2 – Try to run the Program Compatibility Troubleshooter

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How one can know whether the browser is hijacked?

When your web browser is hijacked, the following might happen: your browser’s homepage has been reset to some unknown webpage; new bookmarks pointing to porn websites have been added to your bookmarks; the default browser configurations are modified and/or your default web engine is altered; you see unwanted new toolbars added; unstoppable flurries of pop-up ads show up on your computer screen; your browser gets slow, buggy, crashes regularly; you can’t navigate to specific internet pages, such as security software related websites.

How does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious e-mail attachments, downloaded infected documents or by visiting infected internet sites. They can be included with toolbars, add-ons, BHO, plugins or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Browser hijackers could record user keystrokes to collect potentially important information leading to privacy concerns, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the system to a point where it becomes unusable.

How you can fix a browser hijack

One thing you could try to eradicate a browser hijacker is to find the malware in the “Add or Remove Programs” list of the Microsoft Windows Control Panel. It might or might not be there. When it is, uninstall it. However, most browser hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might come back over and over. Amateur PC users should never try for the manual form of removal methods, since it demands in-depth system knowledge to perform fixes on the system registry and HOSTS file. Anti-malware software is really effective when it comes to picking up and eliminating browser hijackers that regular anti-virus application has overlooked. If you’d like to get rid of persistent hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware. Use a system optimizer (like Total System Care) along with your anti-malware software to fix various registry issues, remove system vulnerabilities, and improve your computer performance.

What To Do If You Cannot Install Any Anti-Malware?

Practically all malware is bad and the consequences of the damage could differ according to the specific kind of malicious software. Some malware is created to interfere with or block things that you’d like to do on your PC. It may not permit you to download anything from the web or prevent you from accessing a few or all of the internet sites, especially the anti-malware websites. So what you should do if malware prevents you from downloading or installing Anti-Malware? There are a few actions you can take to circumvent this problem.

Install the anti-virus in Safe Mode

Safe Mode is a unique, simplified version of Microsoft Windows in which only essential services are loaded to counteract viruses and also other problematic applications from loading. If the malware is set to load immediately when computer starts, switching into this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your antivirus application without the hindrance of the malicious software. Following installation, run the malware scanner to get rid of most standard infections.

Download the anti-malware program using a different browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. If you’re not able to download the security program using Internet Explorer, it means virus is targeting IE’s vulnerabilities. Here, you should switch over to an alternative web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install anti-malware on a thumb drive

Another solution is to save and operate antivirus software tool completely from a Pen drive. Follow these steps to use a USB flash drive to clean your infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the USB drive on the same system. 3) Double click on the downloaded file to run the installation wizard. 4) Choose the USB flash drive as the location for saving the software file. Follow the instructions to complete the installation process. 5) Now, plug the USB drive into the corrupted computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Run Full System Scan to identify and clean-up of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

If you’re planning to purchase anti-malware for your computer, there are lots of brands and utilities for you to consider. A few of them do a good job in getting rid of threats while many will harm your PC by themselves. You need to select one that is trustworthy, practical and has a good reputation for its malware source protection. While thinking about the dependable programs, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes anti-malware is a reliable software that not only secures your system permanently but is also very user friendly for people of all skill levels. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with other anti-malware programs. The following are some of the features you might like in SafeBytes Anti-Malware.

Live Protection: SafeBytes provides complete and real-time security for your computer system. This tool will continuously monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and remove threats which are hidden deep in your computer’s operating system. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Lightweight: This program is light-weight and will work quietly in the background, and will not affect your computer efficiency. 24/7 Online Technical Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes can keep your PC safe from latest malware threats automatically with very little input needed from you again. Once you have installed this software, you no longer have to worry about malware or any other security worries. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

To get rid of DownSpeedTest manually, go to the Add or Remove programs list in the Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You’ll likely also want to reset your web browser. To ensure the complete removal, manually check your hard disk and computer registry for all the following and remove or reset the values as needed. Please be aware that this is for skilled users only and might be challenging, with incorrect file removal causing additional system errors. In addition, some malware is capable of replicating itself or preventing deletion. You’re suggested to do this procedure in Safe Mode.
Files: %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\DownSpeedTest %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\maoffpmgdffbgbncadalkhfhmlfihkgk %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\maoffpmgdffbgbncadalkhfhmlfihkgk Registry: HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\5818CEA7-889D-459A-9A75-889E1298A892 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\481F6B47-2AD8-4C6A-8554-A2897E6CF900 HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Approved Extensions, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\CA6A7AB9-F4B5-4D50-B5D2-33E996549AE3 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 1AAB982B-77D7-44F1-B305-8909DAC045F2 HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASMANCS HKEY_CURREN_USER\SOFTWARE\Wow6432Node\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Tracing\DownSpeedTest_RASAPI32 HKEY_CURREN_USER\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\downspeedtest.dl.myway.com
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Fix Update and MS Store Error code 0x80070424
As you know, both the Windows Update and Windows Store are inter-dependable services in Windows 10 operating system. So when one of these services encounters an error like the “0x80070424, ERROR_SERVICE_DOES_NOT_EXIST”, the other service will most likely get this error as well. Note that this kind of error can occur to both the Windows Update Standalone Installer and to the Windows Update section in the Windows 10 Settings app. Some users also reported getting this error while trying to update Windows Defender as well. You can see the following error message in the Windows Update Standalone Installer:
“Installer encountered an error: 0x80070424, The specified service does not exist as an installed service.”
While you’ll see the following error message in the Windows Store:
“The were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424).”
To fix this error, you can try to re-register the Background Intelligent Transfer Service DLL file or run the Windows Update and Store apps troubleshooters. You can also reset the Windows Update-related folders or the Microsoft Store or fix the Windows Update files by using the DISM tool. On the other hand, you can also use the Registry Editor or check Windows Services. For more details regarding these potential fixes, refer to each one of the given options below.

Option 1 – Try to re-register the Background Intelligent Transfer Service DLL file

You may have to re-register the Background Intelligent Transfer Service DLL file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register OLE controls as DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • regsvr32 Qmgr.dll /s
    • regsvr32 Qmgrprxy.dll /s
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully.
  • Now restart your computer and check if the error is now fixed.

Option 2 – Try to run the Windows Store or the Windows Update Troubleshooters

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error code 0x80070424. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
Note: You can also try running the Windows Update troubleshooter to fix the error. You can run it under the Windows Update section of Update & Security.

Option 3 – Delete the files from Software Distribution Folder & Catroot2 folders

The downloaded Windows Updates are placed in a folder called “SoftwareDistribution”. The files downloaded in this folder are automatically deleted once the installation is completed. However, if the files are not clean up or if the installation is still pending, you can delete all the files in this folder after you pause the Windows Update service. For complete instructions, refer to these steps.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic and the MSI Installer
  • Next, got to the C:WindowsSoftwareDistribution folder and get rid of all the folders and files there by tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer and then try to run Windows Update once more.

Option 4 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterwards, try opening Microsoft Store again and then see if Error Code 0x80070424 is resolved or not.

Option 5 – Try to check the Windows Update or WU setting in the Registry

  • Tap the Win + R keys to open the Run utility and type “regedit” in the field and tap Enter to open the Registry Editor.
  • Next, go to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdate
  • Here, look for the DWORD named “DisableWindowsUpdateAccess” and double click on it and then set its value data to “0”.
  • Exit the Registry Editor once you’re done and restart your computer.

Option 6 – Try to check the status of some Windows Update Services

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Windows Update Service – Manual (Triggered)
    • Background Intelligent Transfer Service – Manual
    • Workstation Service – Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 7 – Run the DISM tool

You can also run the Deployment Imaging and Servicing Management or DISM tool to fix the error code 0x80070424. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, reboot your computer and check if it has fixed the error.
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