Fix Unknown USB Device error message

Getting a few errors here and there when updating your Windows 10 computer is not uncommon. Some of these errors won’t allow the Windows Update service to initiate while the other ones will halt the process while it’s running. So in this post, we’ll show you what you can do to fix the Windows Update error 0x80070020. The Windows Update error 0x80070020 is most likely caused by some programs installed in the system which interferes with the Windows Update process. It might be an antivirus program, an incompatible program, a potentially unwanted program, or worse, malware. In addition, corrupted or missing files might also be the culprit. Whichever the cause may be, here are some suggestions you need to check out to resolve the problem.

Option 1 – Try to reset the Windows Update components manually

• To manually reset the Windows Update components, first, you need to stop the Background Intelligent Transfer Service, Windows Update, and the Cryptographic Services. To do so, run the following command in Command Prompt and make sure to press Enter after you enter each one of them:
  • net stop bits
  • net stop wuauserv
  • net stop cryptsvc
• Next, delete the “qmgr*.dat” file in order to reset the Windows Update components. To do delete this file, run the following command in Command Prompt:
  • Del “%ALLUSERSPROFILE%Application DataMicrosoftNetworkDownloaderqmgr*.dat
• Now you have to rename both the SoftwareDistribution and Catroot2 folders by entering the following command in Command Prompt:
  • Ren %systemroot%SoftwareDistributionSoftwareDistribution.bak
  • Ren %systemroot%system32catroot2catroot2.bak
• Reset BITS and Windows Update service by entering the following commands in Command Prompt:

• • sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
• Now enter the following command:

• cd /d %windir%system32

• RE-register BITS and other Windows Update related files by typing each one of the following commands:

• • regsvr32.exe atl.dll
  • regsvr32.exe urlmon.dll
  • regsvr32.exe mshtml.dll
  • regsvr32.exe shdocvw.dll
  • regsvr32.exe browseui.dll
  • regsvr32.exe jscript.dll
  • regsvr32.exe vbscript.dll
  • regsvr32.exe scrrun.dll
  • regsvr32.exe msxml.dll
  • regsvr32.exe msxml3.dll
  • regsvr32.exe msxml6.dll
  • regsvr32.exe actxprxy.dll
  • regsvr32.exe softpub.dll
  • regsvr32.exe wintrust.dll
  • regsvr32.exe dssenh.dll
  • regsvr32.exe rsaenh.dll
  • regsvr32.exe gpkcsp.dll
  • regsvr32.exe sccbase.dll
  • regsvr32.exe slbcsp.dll
  • regsvr32.exe cryptdlg.dll
  • regsvr32.exe oleaut32.dll
  • regsvr32.exe ole32.dll
  • regsvr32.exe shell32.dll
  • regsvr32.exe initpki.dll
  • regsvr32.exe wuapi.dll
  • regsvr32.exe wuaueng.dll
  • regsvr32.exe wuaueng1.dll
  • regsvr32.exe wucltui.dll
  • regsvr32.exe wups.dll
  • regsvr32.exe wups2.dll
  • regsvr32.exe wuweb.dll
  • regsvr32.exe qmgr.dll
  • regsvr32.exe qmgrprxy.dll
  • regsvr32.exe wucltux.dll
  • regsvr32.exe muweb.dll
  • regsvr32.exe wuwebv.dll
• Now type each one of those commands below.
  • net start bits
  • net start wuauserv
  • net start cryptsvc

Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in msconfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

• Open the Services Manager.

From there, make sure that you set the following services and Startup types:

• Background Intelligent Transfer Service: Manual
• Cryptographic Service: Automatic
• Windows Update Service: Manual (Triggered)

If you are trying to install a Windows 10 upgrade but was interrupted with an error saying, “0x80070003 – 0x2000D, The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”, then you’ve come to the right place as this post will help you sort this problem out. When you get this kind of error while trying to upgrade your computer, although there could be various reasons for this, the primary one is that when you upgrade from one update to another, something stopped the upgrade process to migrate the user data. To fix this error, you can try to run both the DISM tool and the System File Checker to automatically repair any corrupted system files. You could also try checking the free storage space of your primary drive and if you have any file lock apps like BitLocker, consider disabling them for they could also be the reason why you’re getting the error.

Option 1 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Upgrade error 0x80070003 – 0x2000D. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt as admin.
• Then type in this command: exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 2 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Upgrade error to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your PC.

Option 3 – Try checking the free storage space on your primary drive

The next option you can try to resolve the error is to see if you have enough free storage space on the primary drive because if you don’t then it’s probably the reason why you’re getting this error. To fix it, you need to free up some storage space by following these steps:

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• System created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Try disabling BitLocker and other file lock apps

If you are using BitLocker or other file lock apps, then it could be the reason why you’re getting the error. Usually, file lock apps don’t cause any kind of issue, however, if you have something that works on file level like BitLocker, you can try to disable it. Once you’ve disabled it, try to install the Windows 10 Upgrade again and after you do, enable BitLocker again. This should fix the problem.

Error Code 0xc004f034 – What is it?

Error code 0xc004f034 occurs when Windows users are unable to activate their operating system. It affects Windows 8 and Windows 10 users and features common symptoms which include the following:

• Inability to activate Windows
• Message box with error code 0xc004f034

Solution

Error Causes

Error code 0xc004f034 often occurs due to an issue with the Windows product key. This may occur when users enter an invalid product key or use one that is appropriate for use on a different version of Windows. To correct the issue, users will need to use the correct product key for their system or contact an IT professional if their device is connected to a Key Management Service (KMS).  Windows users affected by this error code may also need to check their system for viruses or missing system files since these issues can result in error codes on Windows devices.

Further Information and Manual Repair

Manual repair methods enable users to fix problems related to error codes. Though some manual repair methods require the use of Command Prompt and utility tools like the System File Checker, even non-technical Windows users can find success simply by following the instructions provided below.

However, note that some issues can be complex, thus requiring the use of an automated tool or help from a Windows repair technician. Consider these options if the manual repair methods below do not resolve error code 0xc004f034 on your Windows 8 device.

Method One: Enter Valid Windows Product Key

Microsoft currently offers several ways for customers to activate their Windows operating system, the most common of which is the product key. This 25-character code verifies that users have access to an authorized version of Windows.

You may get a valid product key from an authorized dealer, a new PC with Windows, or access a digital copy from a Windows website when you purchase your Windows operating system online. Once you have a valid product key, use it to activate Windows and resolve error code 0xc004f034 in Windows 8. Follow the steps below to access the Product Activation Wizard.

• Step one: Click or tab Start button then select Settings
• Step two: Tap or click PC Settings, then select Activate Windows
• Step three: Type invalid product key

Once a valid product key is used, the Product Activation Wizard should complete the activation process. If you are unable to complete the process, however, and error code 0xc004f034 remains unresolved, click the link or instructions the Product Activation Wizard provides regarding activation via phone or customer support.

Method Two: Run System File Checker

Another option available to Windows 8 users is System File Checker (SFC). This tool enables Windows users to scan and repair corrupted or missing system files. Follow the steps below to access SFC.

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Run as Administrator
• Step three: Type sfc /scannow ensuring a space is between “sfc” and “/scannow”.

System File Checker will repair any corruptions found on system files within your machine once you successfully follow the instructions provided. The tool will also replace missing files which will lead to better performance on your PC.

When the process is complete, restart your device then check if you are able to activate Windows. If error code 0xc004f034 is still present, you will need to find another solution via repair method three.

Method Three: Scan for Viruses and other Malware

Viruses and other forms of malware are one of the main issues resulting in poor PC performance and Windows error codes. To fix this issue on your PC, scan your machine for signs of these malicious programs. If you do not have anti-malware software and would like to download one from the Internet, ensure the software you choose is effective before attempting to download it.

Once you have powerful antimalware software on your PC, begin a scan for viruses, Trojan horses, and other forms of malware. If the Windows error code occurred due to issues related to malicious programs, you will be able to resolve the issue. If, however, this manual repair method proves ineffective in resolving error code 0xc004f034, download a powerful automated tool or contact a Windows repair technician to assist you.

Method Four: Use an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

The number of Hertz is the number of how many images your screen draws in one second. So monitor with a refresh rate of 60Hz will draw 60 images each second on your screen. To most users, this will look fine and enough but actually, if you would place them in front of a 120Hz screen difference will be visible right away.

Benefits of higher refresh rates

In most simple words just looking at a screen that has a higher refresh rate will produce a more natural feel of things, although some people would argue that flickering can not be seen on 60Hz monitors and that should be enough, I would argue that they never watched the movie, played the game or used high refresh rate screen when they can state something like that.

Yes, 60Hz might be enough to look at the web page or read some documents but long exposure to 60Hz can have a tiring effect on the eyes in the long run. 120Hz and above just feel more relaxed and it is far less demanding on the eyes. Watching movies also is much better on a higher refresh screen, with way much less motion blur in fast scenes giving the overall experience a greater natural feel.

Gaming is perhaps an area where a refresh rate of 120Hz and above will show its best. Having a higher refresh rate will be easier on your eyes and can even give you a competitive edge. When for example you have twice more images per second on your screen than your opponent his movement will be more fluid and predictable because of that and overall precision will be much higher when moving the cursor in the game since more frames per second means more precision and smoother movement.

The dark side of high refresh rates

After all the positive things that were said about the advantages of high refresh rates, it is just fair to look at some negatives or in this case only negative one and that is Computer power. As said in the previous section having a 120Hz refresh rate means having 120 frames displayed on the screen per single second. Having even higher monitors like 360Hz means even more frames per second and in order to actually see all of that frames you will need to have enough computer power to back it up. Having for example screen with a refresh rate of 240Hz means nothing if your GPU and rest of the computer are able only to push 150 frames per second, in this case, you will still have 150 frames in one second despite the monitor being able to go to 240.

Conclusion

Generally and with all of my heart I would recommend moving away from 60Hz monitors, yes they are cheaper and more affordable but at the end of the day if you are someone like me who spends most of his daily time in front of the computer you would be grateful to have higher refresh rate screen and save your eyes, and after all, why not enjoy some smoother and better movie and game experience as well as saving your eyesight.

Every time a new drive or any storage device is connected to a Windows 10 computer, the operating system tends to allot a drive letter to it automatically. Not only that, as the OS also maps the location of the drive which helps it point the letter to the exact port location of the drive and serve requests from the user. As a result, it builds up a bit of cache as per the pattern in which the user uses the storage of the computer. This whole process is known as “Auto Mounting” which works for hard disks or optical drive readers that are connected using the SATA ports and even for USB drives that are connected using the USB ports. There are several ways you can enable or disable the Auto-Mount feature in Windows 10. You can do it using the MountVol tool or the Registry Editor or the Diskpart utility. Before you proceed, it is recommended that you create a System Restore point first so that you can always undo the changes you made in case anything goes wrong.

Option 1 – Enable or disable Auto Mounting via MountVol tool

In this option, you will be using the mountvol command in the Command Prompt. Refer to the steps below.

• Tap the Wins key once and type in “command prompt” in the field.
• From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
• Next, type the following command and tap Enter to enable the Auto Mount feature:

mountvol /E

• On the other hand, if you want to disable the Auto Mount feature, type the following command instead:

mountvol /N

• After that, type the command below to remove all the previously assigned drive letters:

mountvol /R

• Finally, restart your computer.

Option 2 – Enable or disable Auto Mounting via Registry Editor

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesmountmgr
• Next, look for a DWORD named “NoAutoMount”. If you can’t find a DWORD with that name then simply create a new DWORD with the same name and make sure that the base is selected to Hexadecimal.
• Now double click on that DWORD and change its value to 0 if you want to enable it, otherwise, input 1 as its value to disable it.
• Restart your computer.

Option 3 – Enable or disable Auto Mounting via Diskpart utility

• Tap the Wins key once and type in “command prompt” in the field.
• From the search results, right-click on Command Prompt and select the “Run as administrator” option to run it with admin privileges.
• After opening Command Prompt as admin, type the following command and hit Enter to launch the Diskpart utility:

diskpart

• After that, a User Account Control prompt will appear. Just click on the Yes button.
• Next, type the following command and hit Enter:

automount

• Following the command you entered, you will an output that either says, “Automatic mounting of new volumes enabled” or “Automatic mounting of new volumes disabled” which means you can use it to check the status of Auto Mount.
• Now if you want to enable the Auto Mount feature, type the following command and tap Enter:

automount enable

• And if you want to disable the Auto Mount feature, just enter the following command:

automount disable

• To remove all the assigned letter and history of drives that were connected previously, type the following command:

automount scrub

• Finally, restart your computer.

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

• Tap the Windows key and type “on-screen keyboard” and then tap Enter.
• Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
• Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

• First, type “control panel” in the Start Search and click on Control Panel from the search results.
• Next, select the “Turn On Sticky Keys” option and click on OK.
• After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the keyboard driver and click on it.
• Next, right-click on the keyboard driver and select the Update driver option.
• After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
• After that, unplug the device and restart your PC.
• Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
• Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

As we are on the last day of 2021, our team here at errortools.com would like to express their great gratitude to you all for being with us all this time and would also want to wish you error-free 2022!!! Thank you for being part of this community, we wish you all the best in the upcoming 2022 and hope that we will see you again From all members of errotools, HAPPY NEW YEAR!!!

The Windows Defender program can both scan and monitor almost the entire folder on a Windows 10 computer. So if you have a folder that may have files that could trigger an alarm to Windows Security, then it would be better if you add an exclusion to Windows Security. Note that it is okay to do this as long as you’re certain that the contents of the folder you want to exclude are safe and that Windows Defender is only throwing out warnings for nothing. This way, Windows Defender won’t scan those folders in the future. And besides, there are also some Windows folders and files that you may exclude from the Antivirus scans, especially if you want to save your scan time. This kind of feature also comes in handy when you trust a file type or folder or any process that you believe is safe but the Windows Security considers as malicious. To exclude a folder or a file or process or a file type from the Windows Security scan, here are some steps you can follow. Make sure to do them carefully. Step 1: Search for “Windows Security” in the Search box and then click on it from the search results to open it. Step 2: Next, click on Virus & threat protection > Manage settings > Add or remove exclusions. Step 3: After that, on the next screen, click on Add an exclusion > Folder. It will show you a list that includes File, Folder, File Type, and Process. Step 4: Now click on “+Add and exclusion” on the next window and then select a folder you want to exclude and click OK to add it in the Exclusions list. Step 5: Click on the down arrow button to remove it and then click on the Remove button. Note: If you want to only ignore a few file types, it’s better if you configure your antivirus program to ignore these files with a specific extension. This way, it will ignore all of them no matter what their location is. Also keep in mind that when you select a folder, all the subfolders in it will also be excluded from the scan. Thus, you need to understand what you’re about to do. Once you’re done excluding the folder, it is recommended that you protect the folder using the Controlled Folder Access since this folder is not monitored for threat. The Controlled Folder Access will ensure that an external program does not alter it. This way, you can be sure that even though this folder is not included in the scan, it is still secure.

Ever gotten an e-mail offer that seemed just a little bit too good to be true? Might’ve been a phishing attempt! These are everywhere and can come in many different forms. 

So what’s phishing exactly, how can you detect it and how can you keep safe?

What is phishing?

Phishing (pronounced like fishing) is a type of cyberattack that tricks the user into trusting the source and revealing sensitive information. Fishing being the perfect analogy, the bait is a legitimate-looking site, e-mail or file and when you take a bite, your identity, banking information and much more can be revealed and stolen.

Some phishing attempts are incredibly obvious, others are super elaborate. Like with most types of malware, cybercriminals have become extremely well-versed in phishing and anyone can fall for it. To help you recognize and avoid it, we’ll take you through a couple of phishing types and give you tips on what to do if faced with them.

Phishing techniques

E-mail phishing

This is actually the most common type of phishing. A cybercriminal creates an e-mail containing stuff like attractive offers, legitimate-looking attachments or links and makes it appear as though it’s coming from a trusted source.

For example, it looks like it’s coming from your bank or your favorite retailer. The logo looks legit and the structure of the e-mail seems familiar, so you might get tricked into clicking on whatever clickable content is in it.

Unfortunately this exposes your device to malware that hands your data off to the hacker, who can decide what to do with it further.

SMS and social media phishing

Like the above example, you could be approached with lucrative offers or links via text messages or social media messages. Typically, the messages seem relevant to the user as they will be made to look like they’re related to apps or services you’re using.

Voice phishing

Voice phishing attacks are schemes that appear as though they’re coming from a credible number. Normally, you’ll get a call about something related to credit cards or taxes to get you into a state of worry, leading you to disclose personal information on the phone.

Spear phishing, whaling and BEC

Spear phishing normally targets specific individuals within a company who are likely to have access to sensitive data. Spear phishers spend time collecting information they can use to reach out to the individual looking as trustworthy as possible. They’ll typically lead with something relevant, for example mentioning an upcoming company event, and make a seemingly legitimate request.

Whaling is a more elaborate form of spear phishing, which targets people in even stronger positions such as executives or high-value individuals. The ultimate goal is to get them to transfer financial or other sensitive information that can be used to compromise the entire business.

BEC, or Business e-mail compromise, is a specific spear phishing technique carried out via e-mail. While there are many ways this is done, most commonly you’ll see instances where the phisher poses as a CEO or similar executive, or as a lower-level employee in specific positions (e.g. sales managers or financial controllers).

In the first situation, the impersonator reaches out to employees requesting them to transfer certain files or pay invoices. In the second situation, the phisher takes control of the employee’s e-mail account and sends false instructions to other employees in order to obtain data and information from them.

What can you do?

There are many ways you can be aware and spot a phishing attempt. Here are some tips:

• Always check the sender’s address in your e-mails, even when they seem to come from a familiar source.
• In any instance where payment information is requested, be very, very careful.
• If you are receiving attachments you never asked for and definitely didn’t expect, better not click on them. 
• Beware of content that transmits a sense of urgency (sales deals, urgent updates to login credentials, etc.).
• Bad spelling and grammar are usually a telltale sign of phishing.
• Links that look shortened (e.g. Bit.ly) or just suspicious in general - if you have a bad feeling, do not click on them.
• If you are receiving threats, you probably shouldn’t be clicking on anything in that message.
• Always examine first-time senders in detail.
• Block suspicious e-mail addresses, numbers and social media accounts.
• If you are receiving a coupon for free stuff… You aren’t.
• If you’re being asked to update your payment details by a service you use, such as Netflix, chances are it’s an impersonator.

Those are some of the ways to identify and prevent phishing attacks. However, sometimes phishers disguise themselves a little too well or a misclick happens and there you go - you’ve been exposed to malware.

This won’t happen if you invest in powerful protection software from the get-go, though. A good antivirus program like Bitdefender will keep you safe from becoming a victim of phishing scams. In fact, it will protect you from malicious attacks overall.

Be it your household or your business you’re concerned about, there are a bunch of different packages and options available, providing different kinds of cybersecurity services. That’s the only way you can ever really be sure you aren’t at risk of a digital attack.

Summary

Have you ever been targeted by phishers and didn’t know that’s what it was until you read this article? Many can relate. Protect yourself before it’s too late!