Logo

Fix Remote Desktop: Your credentials ...

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem.

When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change.

If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Fix Windows Update Error 0x80242006
If you are trying to update your Windows 10 computer using Windows Update but encounter an error code 0x80242006, then you’ve come to the right place as this post will guide you in fixing this particular Windows Update error. This kind of error might be due to mishandling by the operating system. It could also be caused by the antivirus program or security software installed in your computer. When you encounter this error, you will see the following error message on your screen as you try to run Windows Update:
“0x80242006, WU_E_UH_INVALIDMETADATA. A handler operation could not be completed because the update contains invalid metadata.”
Here are some troubleshooting tips you can try to fix Windows Update Error 0x80242006.

Option 1 – Try to reset the Windows Update components

If by any chance that the second option didn’t work, resetting the Windows Update components could also help you resolve the problem. How? Refer to the following steps:
  • Open Command Prompt with admin privileges.
  • After that, type each one of the following command and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Run the Windows Update Troubleshooter

If resetting the Windows Update components didn’t work, you could also try running the Windows Update Troubleshooter as it could also help in fixing any issues related to Windows Update including this one. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 4 – Check the Background Intelligent Service and the Cryptographic Service

  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter or click OK to open Services.
  • From the list of Services, look for the following services and make sure that their Startup type is as follows:
    • Background Intelligent Transfer Service – Manual
    • Cryptographic Service ­– Automatic
  • After that, check if the Service status of the listed services above are set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 5 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer.

Option 6 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Update error 0x80242006. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
Read More
Fix Error 0x80244018 when Installing Apps
If you suddenly encounter an error saying, “Something happened and this app couldn't be installed. Error Code: 0x80244018”, when trying to install apps on your Windows 10 computer, then you’ve come to the right place as this post will help you in resolving the problem. It’s not just you that’s experiencing this problem right now as several users also reported getting this error they try to apply a Windows update or download and install the application from Microsoft Store. There could are several reasons why you’re getting this error. It could be caused by a third-party application, or it could be that the update is blocked by your VPN or proxy server, or that the BITS service is disabled. In addition, the error could also be due to some glitch in the component services or it could be that the system files are corrupted. Whatever the cause is, you can fix the error by following any of the given options below.

Option 1 – Run the Windows Update Troubleshooter

Running the Windows Update Troubleshooter can help in fixing Error Code 0x80244018. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Put your PC in a Clean Boot State

It could be that some third-party application is the one that’s causing the problem so it’s best if you put your computer in a Clean Boot state. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows app again.
Note: If you are able to install the app without any trouble at all then it means that the error is caused by some third-party application on your computer. You need to look for the culprit and uninstall it once you found it.

Option 3 – Restart BITS

The Background Intelligent Transfer Service or BITS is a part of the Windows Update service and is the one that manages the background download of Windows Update, as well as scans for new updates and so on. And if Windows Update is experiencing some problems, you can try restarting BITS but make sure that you have admin privileges to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “services.msc” in the field and hit Enter to open Windows Services.
  • From the list of Services, look for the Background Intelligent Transfer Service and double-click on it to open Properties.
  • After that, you need to set the Startup type to “Automatic (Delayed Start) and click on Apply.
  • Now click the Stop button to stop BITS and then click the Start button to restart the service.
  • Click OK to save the changes made and then restart your PC.

Option 4 – Disable the Proxy server

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Try disabling the VPN

As mentioned, if you are using VPN, this could be the reason why you’re getting Error Code 0x80244018 so the most obvious thing to do is for you to turn off the VPN and try to run the Windows Update once more. And if you use a VPN software that works using their software, you can just completely exit or log-off from its account. On the other hand, if you are using a built-in Windows 10 VPN, you can simply turn it off or delete all the settings you have created there. Although it’s understandable that you might have to use a VPN connection to connect to the work network, you really have to disable it at least after you’ve successfully installed the app.

Option 6 – Reset Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 7 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the Error Code 0x80244018. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your PC.

Option 8 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Error Code 0x80244018.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Read More
Restore, Minimize and Close are not working
Recently, a number of users reported not being able to use the Restore, Minimize and Close buttons on their Windows 10 computers. This kind of issue can be quite annoying as you won’t be able to use your computer properly, especially when you navigate between programs and windows. In such cases, the buttons on the right side of the title bar won’t respond to any inputs which could be caused by a number of factors such as different input modes, corrupted system files, and many more. If you are one of the users who are currently facing this problem, worry not for this post will guide you on what you can do to resolve it. There are several potential fixes you can check out to fix the issue. You can try to check if Tablet Mode is enabled and if it is, you have to disable it. You could also boot your computer in a Clean Boot State to check if a third-party program is the one that’s causing the problem. In addition, you could also reinstall the program where you experience the problem or run built-in utilities like System File Checker and DISM tool.

Option 1 – Make sure that you are not in Tablet Mode

Since Windows 10 is designed to work on both desktop and mobile devices, it could be that your computer has slipped into Tablet Mode which explains why you’re not seeing the Taskbar. To check if your computer is really in Tablet Mode, follow these steps:
  • Go to the Start menu and select Settings.
  • Next, select the System setting and from the left pane select the Tablet Mode.
  • From there, make sure that the buttons next to the options given below are set to the off position:
    • Hide app icons on the taskbar in tablet mode
    • Automatically hide the taskbar in tablet mode

Option 2 – Put your computer in a Clean Boot State

As pointed out, it is possible that some third-party program or service is the one that’s behind the problem. To isolate this possibility and to identify the culprit, you have to put your computer into a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer is in a Clean Boot State, try to open the program where the problem occurred.

Option 3 – Try reinstalling the program

If the first two options didn’t work, then you might want to consider uninstalling the program and then install it back with its latest version. This should resolve the problem.

Option 4 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why the Restore, Minimize and Close buttons don’t work. To run the SFC command, follow the steps given below.
  • Type “cmd” in the Start search and then right-click on the appropriate search result.
  • Next, select “Run as administrator” to open Command Prompt with admin privileges.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer and see if the problem is fixed or not.

Option 5 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.
Read More
How to Fix R6025 Pure Virtual Function Call
R6025 pure virtual function call’ is a runtime error that occurs suddenly on the screen and disrupts the program being run prior to it. This error display indicates that the program has been corrupted. R6025 runtime error usually occurs with the Visual C++ framework.

Solution

Restoro box imageError Causes

This error occurs when the C++ program crashes which is usually because of the malfunctioning or missing of the device driver or incomplete device driver files. It happens because your application indirectly calls a pure virtual member function in a context where a call to the function is invalid. Most of the time, the compiler detects it and reports it as an error when building the application. R6025 error is usually detected at run time.

Further Information and Manual Repair

To fix the R6025 pure virtual function call error, you need to find the call to the pure virtual function. After you find the call, you need to rewrite the code so that it is not called again. There are 2 ways to do this:

Alternative 1

One way to fix the R6025 pure virtual function call is to replace the function with an implementation that calls the Windows API function DebugBreak. The DebugBreak causes a hard-coded breakpoint. Once the code stops running at this breakpoint, it is easy for you to view the call stack. By viewing the call stack you can identify the place where the function was actually called.

Alternative 2

Another quick way to find a call to a pure virtual function to fix the R6025 error is to set a breakpoint on the _purecall function that is usually found in PureVirt.c. By breaking this function you can trace the problem occurring and rewrite the call to ensure the error does not occur and the program you are trying to develop on the Visual C++ framework is easily developed. If R6025 Error is related to Windows Registry Problem Then here’s how you can fix the problem: To fix the runtime error R6025, run registry cleaner software to scan and fix all errors.  This alternative is suitable if the R6025 error is related to the Windows registry problem and where the error has occurred due to corrupted or malicious registry entries. You can download the registry cleaner repair tool for free. Run it to scan errors and then click the fix error button to repair the problem immediately.
Read More
Quick Workarounds to Repair Error 126

What Is Error 126?

Error 126 is a very commonly occurring error that is often the result of damaged system files of Windows. They usually occur during the installation of some Windows program or application. When Error 126 is generated, it terminates the installation process almost instantly. It is important to take corrective measures immediately to ensure that no such problems are encountered again in the future.

Solution

Restoro box imageError Causes

There are a variety of conditions that may trigger Error 126. These conditions are listed below as follows.
  • Corruption of the service-related DLL file
  • Missing or damage service-related DLL file
  • Corrupt, damaged, or Misconfigured system files
  • Improper hardware or application installations or uninstallations
  • Existence of viruses, malware, adware, or spyware in the system
  • Corrupt or incorrect registry entries in the system files
When any of the above-listed conditions occur, the corrupt system files will go to the improper links or missing information. Eventually, the problems with the files will keep the applications or programs from responding in the usual manner. Whatever are the reasons for error generation, it is of utmost importance that the error is removed to ensure smooth functioning of the system.

Further Information and Manual Repair

There are many different ways this error can be rectified. However, the two most effective solutions are listed below as follows.
  • This solution is for the advanced user. Turn on the system and log on to it as the Administrator. Now click on the Start button. Now click on All programs -> Accessories -> System Tools. Here you will come across the option for System Restore. Click on it. A new window will appear. Select 'restore my computer to an earlier time' point. Now clock on Next. A list of restore points will now appear in front of you. Choose the latest restore point you come across from this list and click on ‘Next’. In the next window that opens, click on ‘Next’ again. This is the confirmation window. Once the restoration finishes, restart your computer.
  • This solution is for novice users. Download an Error 126 repair utility program. Install it on your system. Now use it to scan your system for errors. Find out if there is an option to fix/repair error. When you come across it, click on it as soon as the scan is complete. Restart your computer. Your system is now free of Error 126.
Read More
How to Fix Windows 10 Error Code 0x80244019

Error Code 0x80244019 - What is it?

Error Code 0x80244019 is a basic error that occurs during the Windows Update process in Windows 10 and previous versions of the software dating back to the release of Windows XP. It can cause updates to fail, which can often be frustrating for Windows users who are attempting to keep their devices up to speed.

Common symptoms include:

  • Failure of updates for the Windows operating system to complete or download
  • The appearance of an error message that references the number 0x80244019

While an error during the Update process can be frustrating to encounter, there are a few simple solutions that can be employed to try to address the problem at hand. At least one of the methods for resolution does require some familiarity with the command prompt and other advanced tools, so if you are not completely confident in your ability to follow the steps mentioned below, you may want to get in touch with a qualified repair technician who can assist you in resolving the error code.

Solution

Restoro box imageError Causes

In some cases, the error in the Update process can be caused by a conflict between the operating system and the antivirus software running on your computer. In other cases, there may be a portion of the file missing or corrupted that needs to be fixed before the Update process can be run through to completion.

Further Information and Manual Repair

For users who are experiencing the appearance of Error Code 0x80244019 on their devices, there are a few methods that can be used to attempt to resolve the issue. While at least one of these methods is fairly simple to complete, even for basic users, the other does require some comfort in using the command prompt to input a series of commands. If you do not feel comfortable in following the steps listed below, contact a computer repair professional who is familiar with Windows 10 to assist you.

Here are the top methods for dealing with Error Code 0x80244019 on a Windows machine:

Method One:  Use the Windows Update Troubleshooting Tool to Resolve the Issue

When an error arises during the Windows Update process on Windows 10, the best solution is often to use the built-in tool provided by Microsoft, the Windows Update Troubleshooter. An option to open this tool often appears when the error message itself appears.

By running this tool, your system will attempt to scan the files involved in the Update process to try to determine where the conflict or error may be occurring. If one of the system files needs to be repaired or downloaded again, this tool can often resolve the issue on its own.

If the Troubleshooter tool successfully fixes the error, be sure to restart your computer before attempting to run the Update process again so that you can fully apply any changes that have been made.

In some cases, however, the Troubleshooter tool will not be able to find the problem or will be able to identify what the issue is, but not able to fix it. If this happens, it may be time to turn to Method Two.

Method Two:  Manually Perform a Reset on Windows Update Assets

To manually reset the assets associated with the Windows Update tool, follow these steps:

  • Step One: Open up the command prompt from the start menu and select the option to run it as an administrator.
  • Step Two: Run the following commands, hitting the enter key after each is put in:
    • Net stop wuauserv
    • Net stop cryptSvc
    • Net stop bits
    • Net stop msiserver
    • Ren C:\Windows\Software\Distribution Software\Distribution.old
    • Ren c:\Windows\System32\catroot2\Catroot2.old
    • Net start wuauserv
    • Net start cryptSvc
    • Net start bits
    • Net start msiserver
  • Step Three: Type in the word “exit” to quit out from the Command Prompt.

Once these steps are done, you can try to use the Windows Update tool again to see if the problem has successfully been resolved.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
Read More
How to Fix Error 0x0000605 in Windows
Recently, some users reported not being able to boot up their Windows 10 computers. And during the startup phase, at some time, the bootup sequence is halted with a Recovery error along with an error message saying, “Your PC/Device needs to be repaired” with an error code of 0x0000605. This kind of error message indicates that Windows was not able to verify the digital signature for the file as the signing certificate or it could be that it has expired. To resolve this error, you can follow the potential fixes given below and see if you stumble upon a fix that might work out for you.

Option 1 – Change the Date & Time settings in the BIOS

Some users reported that they were able to fix the error by changing the Date & Time settings in the BIOS. Upon checking, they saw that in their BIOS settings, the date was off several years. As a result, the incorrect date and time settings end up ticking the system into believing that the Windows build has expired long before the actual expiration date. You can check if the error pops up due to the same reasons by accessing the BIOS settings. To do so, you have to tap the Boot key that’s associated with your motherboard manufacturer during the initial startup phase. After that, you can search for a particular boot key online or you can also tap keys like F2, F4, F8, F10, F12, and the Delete key. Once you’re able to access the BIOS settings, locate the Date & time or anything similar, and then check if the date is correct or not. If not, you need to change the date to the actual date and then save the changes made and restart your computer and then check if the issue is now fixed or not. Just remember that if the actual date is past the expiration date of the build you have, you need to change it to an older date. If your Windows 10 PC is able to boot back up, you have to update it to a stable Windows build and then go back to the BIOS settings and change the date to the current one else you will definitely encounter Windows update errors in the future as well as security alerts.

Option 2 – Perform a clean install of a stable Windows 10 build

If every system boot fails accompanied by a BSOD error with error code 0x0000605 “A component of the operating system has expired” and you’ve already followed every instruction on option 1, then it’s most likely that your current Windows build has already expired. Remember that almost all the Windows 10 Insider Preview builds (98xx) are created along with an expiration date and when your computer reaches the expiration date, you won’t be able to boot your computer up. Note that the exact expiration date varies based on the build number. And prior to the expiration date, the operating system will start to display some error warnings telling you that the build will expire and urge you to update the most recent build available. And so once the computer reaches its expiration date, it will begin to reboot every three hours until it no longer boots up which is about 2 weeks approximately after the license has expired. Once the expiration date is up and your computer no longer boots up, you need to perform a clean install and then install the latest Windows 10 build to resolve the issue once and for all.
Read More
Fix Storport.sys BSOD errors in Windows
As you can notice in Blue Screen errors, most of them point out a file that’s related to the errors. One of these files is the Storport.sys file which is a system file related to the storage of data in the storage unit of a computer. This file is created by the Microsoft Storage Port Driver. So if this file ends up getting dragged on Blue Screen errors, there can be a number of reasons for why it’s happened. Blue Screen errors related to the Storport.sys file may include conflicts with the hardware, incompatible firmware issues, corrupted drivers, missing or corrupted system files, to name a few. Here are some of the common Blue Screen errors related to the Storport.sys file:
  • KMODE_EXCEPTION_NOT_HANDLED
  • KERNEL DATA INPAGE
  • PAGE FAULT IN A NONPAGED AREA
  • SYSTEM THREAD EXCEPTION NOT HANDLED
  • IRQL NOT LESS OR EQUAL
  • SYSTEM SERVICE EXCEPTION
Microsoft Windows is the one that provides the Storport.sys file a storage port driver that is suited especially for the use of high-performance buses like fiber channel buses and RAID adapters. There are a number of advantages in using Storport instead of the SCSI Port, according to Microsoft:
  • “Improved performance, both in terms of throughput and the system resources that are utilized.
  • Improved Miniport driver interface that addresses the needs of high-end storage vendors, particularly host-based RAID and fiber channel vendors.”
If you encounter any of the above-mentioned Blue Screen of Death errors, then here are some troubleshooting options that might help but before you get to them, you can try to perform a System Restore first especially if you have the habit of creating System Restore points. This might fix the problem. To perform a system restore, refer to these steps:
  • First, tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first. In addition, you also have to boot into Safe Mode with Networking before you carry out the troubleshooting steps below.

Option 1 – Try to update or rollback your device drivers

The first thing you can try to fix the Storport.sys Blue Screen error is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the main drivers that might be the cause behind the Storport.sys Blue Screen error will be listed under the “ID ATA/ATAPI controllers” section as well as the “Storage controllers” section.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver. Option 2 – Try to recreate the Storport.sys file If the first option didn’t work, the next thing you can do is to recreate the Storport.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. This is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.
  • Boot your Windows 10 PC in Safe Mode.
  • Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
  • From there, look for the file named sys and rename it to Storport.old.
Note: As you can see, the file’s extension has changed from .sys to .old.
  • Now restart your computer and check if the Storport.sys Blue Screen error is now fixed.

Option 3 – Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your PC.

Option 4 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the Storport.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 5 – Run the Blue Screen Troubleshooter

Troubleshooting Blue Screen of Death errors wouldn’t be complete without the Blue Screen troubleshooter. As you know, it is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Storport.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Not enough storage is available to process...
Each time you execute a command on your computer, it takes into account a number of files and space for the code in the background for the command to be executed. Thus, executing the command is not that easy which is why you could encounter some errors along the way due to various limitations or poor allocation of memory, and so on. One of the errors you might encounter when executing a command on Windows 10 and Windows Server is the “Not enough storage is available to process this command”. There are several potential fixes you can check out to fix this error. To fix this error, you can try to delete the temporary files in your computer, run the DISM tool or apply some registry tweaks. For more details, refer to each one of the given options below.

Option 1 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
    • Windows Upgrade Log Files
    • System created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Run the DISM tool

You can also run the DISM Tool as it could also help in fixing the “Not enough storage is available to process this command” error in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” that could help in fixing error 0x80246019.
  • You can run the DISM tool via Advanced Startup Options or you could boot your computer into a Clean Boot State and then select Command Prompt.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer and try again. If it didn’t work, you can try to use the “/StartComponentCleanup” parameter: Dism /Online /Cleanup-Image /StartComponentCleanup

Option 3 – Try to use the Registry Editor

The memory range allocated for the tasks and commands to be executed is associated with the IRPStackSize DWORD. Thus, to fix the error, you need to extend the range by applying some registry tweak. Before you proceed, make sure that you create a System Restore point first. Once you’re done, follow these steps:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanServerParameters
  • From there, look for the DWORD named “IRPStackSize” and right-click on it. If you can’t find this DWORD, just right-click on any empty space and select New > DWORD (32-bit) Value.
  • Input “IRPStackSize” as the DWORD name and double click on it and set its Value data to be greater than its default value. Note that the maximum value allowed is “0xc” and the range starts from “0x1”.
  • Now click on OK and exit the Registry Editor and then restart your computer and see if the error is fixed.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status