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Fix Remote Desktop: Your credentials ...

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem.

When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change.

If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.

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Fix Failed to play test tone Error in Windows
If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:
  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
  • Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
  • Double click on each one of these services and check if their Service Status is set to Running or not and also check if the Startup Type is set to Automatic.
  • If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
  • Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.
  • First, you need to open the Windows Settings panel and then go to System > Sound.
  • Next, look for the Device properties option located on your right-hand side and click on it.
  • After that, select the Additional device properties option and go to the Advanced tab.
  • From there, select a different test tone rate and bit depth and then click on the Test button.
  • Once done, check if it was able to fix the problem or not.

Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.
  • Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
  • After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
  • After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.
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Cooler Master's Orb X upcoming gaming chair
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6 colors of Western Digital
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WD BLUE

Blue series is all around typical hard drive made and meant for daily use in desktop computers for all kinds of tasks. You can use it in casual gaming or for storage, its purpose is tailored for all-around casual daily users.

WD RED

WD Red HDD is designed for NAS and RAID systems. Its purpose is to be turned 24/7 who ever need access to it. Get this series if you need to have constant access to files or if you need a reliable RAID hard drive.

WD GREEN

Green series of the hard drive is manufactured for low power consumption and for storage, they are meant to be used for storage and not accessed regularly.

WD PURPLE

Purple line of hard drive products is designed solely for video surveillance systems. Instead of having a preference on reading data like WD RED, the PURPLE series is given preference on writing, constant writing to be more precise.

WD BLACK

The black series is made for an external storage medium with high performance. Due to the high performance, WD Black hard drives are much popular among photo editors and high-end gamers.

WD GOLD

WD Gold HDD provides a long-term cold storage medium. Therefore, this series of Western Digital hard drives are suitable for data centers. These hard drives can handle many sophisticated systems simultaneously and work well with different servers That's it, I hope that you have now a more clear understanding of the WD color-coding of its hard drive series. As always thank you for reading and I hope you will have a great day. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Creating a new Windows 10 user account
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Creating new account

First thing is to click on the windows icon on the bottom left and open start menu, from start menu click once on settings. Windows 10 Star menu with marked settings iconWhen the settings window opens, choose ACCOUNTS on it. Windows settings accounts section selectedWindows will then go to the accounts settings page. Within that page, click on the Family & other users to open the setting for the chosen section on right. On the right settings, screen navigate to the lower section and click once with the left button on add someone else to this PC When add someone else to this PC is clicked, pop up window will appear which will ask you to provide the persons email address and later on the password of his/her Microsoft account, after the required information is provided you are done, a new user has been added and he can use his Microsoft credentials on the login screen to use this computer.

Setting up a user without Microsoft ID

However, if you do not wish to add a new user via his Microsoft login credentials or the person does not have them, on the pop-up window click on I don't have this person's sign-in information. User account no informationThis will open yet another pop-up giving you the option to create a Microsoft account for this person, to use a phone number instead of a Microsoft account, or to create a new email address for the user. Any of these options will create a new user for this computer with provided credentials but there is the last option at bottom of the pop-up which will allow you to create a local user only without a Microsoft account. This user will be able to use this computer, will not be able to transfer his document through various devices like he/she would if using a valid Microsoft account but it could use the computer and personalize it fully to his/her liking. user account new account without ms idOnce the link is clicked, you will be presented with a floating window requiring you to input needed information in order for the account to be created. You will need to provide username, password, and answers to 3 security questions. user account create an accountOnce all information has been provided, click on next and your new non-Microsoft local user has been created. Now when you click on Family & other users you will see that Windows has added a new user with the provided name to this computer. If you wish, you can add another user in the same manner, following the previous steps. Microsoft Windows does not have a limit for how many users can be on one computer so feel free to create as many as you like.

User account options

Now, clicking on the existing created user will open user options. From there you will have options to remove the user, therefore removing him/her from this computer, note that removing the local user will remove permanently his/her settings and they would not be able to be restored, or you can change the user account type. User account new accountClick on Change account type. User account account typeUnder account type, you will have the option to promote this user to an administrator if you wish or you can leave it as a standard user.
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Intel i9 Alder Lake better than AMD Ryzen 9
Alder LakeIf we are to believe news from Intel, new series of processors based on Alder Lake architecture are about to be released somewhere in October. Alder Lake is the 12th Generation Core of Intel processors and it is meant to have all advantages of the current CPU structure. I9 is aimed to pack a punch against its competitors with technology including eight high-performance Golden Cove cores (P-cores) with Hyper-Threading and eight energy-efficient Goldmont (E-cores) equipped with a 30MB L3 cache and operating at high clock speeds. During the benchmark test, the new CPU outperformed all of Intel’s previous Rocket Lake structure processors which is logically expected but the big surprise came from results that indicate better performance than Apple’s new M1 processor even in single-threaded performance which is supposed to be best in that field. Another surprise was really beating AMD Ryzen 9 in each field. If we take into account that i9 has 16 cores in total and can process 24 threads against Ryzen 9 with 16 Cores and 32 threads this is an impressive feature. Now truth to be told Alder lake has massive L3 cache and microarchitectural advantages and consumes much more power but the results of performance are high. Also, note that this early CPU is not really a mass production one and maybe some things will still change but early results are very satisfactory. We will see what will price tag be since in this age of shortage and competition that will also play a big role in its overall success. Speaking of competition I eagerly await AMD’s response to this, in any way it seems that the CPU market is for some turbulence which is always a good thing for the final customer and I welcome it.
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Windows 365, what it is, and how you can get it
Windows 365Microsoft has announced Windows 365, a new cloud-based operating system aimed mainly at businesses of all sizes. Just after Windows 11 announcement and presentation, we are seeing another Windows announcement from Microsoft. Dive into the following text in order to find out what exactly is new Windows 365, its role in today's IT world, and do you need it?

What is Windows 365 and when it is coming out?

Windows 365 is planned to be released this year (2021) on August 2nd. It is the first Microsoft cloud-based operating system meaning that OS itself will be installed on the cloud server and it will be accessed by the user via a web browser. Essentially you are accessing a remote PC with Windows on it, you can install whatever Windows application you want and use it as it was on your computer. When you disconnect from the cloud computing and reconnect again from the same or another device you will continue exactly where you left off. Cloud PC will remember the state it was left off and will greet you in that same state once it is awakened again. This of course offers some great benefits like moving from laptop to desktop and continuing exactly where you left off.

How can I access Windows 365?

Any device which has a web browser will be able to access Windows 365 making it a really great solution for business on the move or for anyone who switches devices during the day. That being said it is clear to see that Windows 365 can be accessed via Linux, macOS, iOS, Android, or any other operating system on any computer, tablet or phone.

Who is this OS made for?

Microsoft’s general idea is that Windows 365 is primarily made for business which in their minds can benefit most out of it. So far it is not made for a single user although there is a possibility that even a one-man business can subscribe and create accounts for it.

Price and technical characteristic

Microsoft will bill Windows 365 on a per-user, per-month basis. In other words, businesses will pay a fixed amount per employee every month. There will be two tiers: Windows 365 Business and Windows 365 Enterprise. Microsoft also said it will offer different performance tiers. Businesses can choose to pay for more CPU, RAM, and storage resources for certain cloud PCs depending on their needs. Microsoft told me the smallest configuration would be one CPU, 2GB of RAM, and 64GB of storage. The largest will be eight CPUs, 32GB of RAM, and 512GB of storage. After a business has chosen its plan tier and performance options, that business will pay a fixed amount every month. This is unlike Azure Virtual Desktop, which Windows 365 is built on. With Azure Virtual Desktop, companies pay on a usage model, depending on how much the remote system is used every month.

Conclusion

Windows 365 is around the corner and if you are a business no matter small or large with the need for software on the go, Windows 365 might be a worthwhile investment and a great asset to your business.
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Fix CompareExchange128 error
During Windows 10 installation, you will see all the beautiful user interfaces, however, what’s more, important are the drivers, your processor, and free storage disk in order for the installation to be successfully completed. So if you are getting the CompareExchange128 error during the installation of Windows 10, this means that the CPU lacks a very important instruction known as “CMPXCHG16B”. Thus, if you don’t have CMPXCHG16B, then it will result in the CompareExchange128 error when you install Windows 10. In fact, CMPXCHG16B, PrefetchW as well as LAHF/SAHF is a criterion for you to be able to use Windows 10 64-bit version when upgrading from an earlier version of Windows. So what exactly is the CMPXCHG16B instruction? The CMPXCHG16B instruction is the one that performs an atomic compare-and-exchange on 16-byte values. This instruction can also be referred to as “CompareExchange128”. The atomic compare-and-exchange means that the CPU compares the contents of a memory location with a given value. So if the values are the same, it modifies the contents of that memory location to a new given value. Note that this kind of issue only happens to the 64-bit Windows 10 version and the only way to resolve it is by getting an update on the hardware level from the OEM. On the other hand, if nothing really works, it’s maybe time for you to get a new CPU but before you resort to that, in the meantime, you can try following the options given below to fix the CompareExchange128 error during the installation of Windows 10.

Option 1 – Try to update the BIOS and Chipset Drivers

One of the best things you can do to fix the CompareExchange128 error is by updating the BIOS and chipset drivers which is why you need to check if your OEM has an update available for your computer’s BIOS as well as the related chipset drivers. But before that, you need to first check the BIOS version. To do so, follow these steps:
  • Type “msinfo32” in the search bar and hit Enter to open the System Information Tools.
  • After opening the System Information Tools, check the BIOS version.
  • Then take note of that BIOS version. You also need to use the BIOS utility that came with your computer and use it for the upgrade. Note that it is different for every computer and if you don’t have it, you can just go to the OEM website and see if there is an option to download it there.

Option 2 – Try to downgrade to the 32-bit Windows 10 version

If option 1 didn’t work as the BIOS update is not available, you can also try downgrading to the 32-bit version of Windows 10. Keep in mind that this will bring restrictions on the amount of RAM installed and other places but that won’t be a problem as you can still switch.

Option 3 – Try buying a new hardware

If none of the first two options didn’t work for some reason then maybe it’s time for you to purchase new hardware especially if your computer is way too old. In such cases, it’s better to buy new hardware or better yet, a new computer that can keep up for the next couple of years.
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Fatal error occurred while trying to sysprep
There are several kinds of errors you could encounter when you are running Windows 10 on a virtual machine. The Windows OS knows the difference between booting up in a standalone computer or in a virtual machine. This is why some specific drivers and system capabilities are used while emulating the Windows OS on software and during this phase, there are times when the System Preparation may throw up an error that says, “A fatal error occurred while trying to sysprep the machine”. This kind of error arises due to a race condition wherein the Sysprep command tries to stop the Microsoft Distributed Transaction Coordinator or MSDTC service and the VMware tool tries to start the MSDTC service. You may also see the following messages logged in the Setuperr.log file:
  • [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing ‘C:Windowssystem32msdtcprx.dll,SysPrepDtcCleanup’, returned error code -2146434815[gle=0x000000b7]
  • [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = -2146434815[gle=0x000000b7]
  • [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep cleanup providers; hr = 0x80100101[gle=0x000000b7]
To fix the 0x0f0082, 0x0f0070, 0x0f00a8 Sysprep errors, you can check out two potential fixes. First, you have to check the status of the MSDTC service and the second one is to check the settings in the Windows Registry. Note that these fixes are proven to be effective on many users and apply to several versions of Windows, including Windows 10.

Option 1 – Check the status of the MSDTC service via Command Prompt

As mentioned, the error could be caused by the malfunctioning of the MSDTC service or it. Thus, you have to uninstall and reinstall the MSDTC service to resolve the problem and you can do that using Command Prompt. Follow the steps below.
  • In the Start Search, type “command prompt” and from the results, right-click on Command Prompt and then select the “Run as administrator” option to open it with admin privileges.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Once you’ve opened Command Prompt, execute this command: msdtc –uninstall
  • The command you just entered will uninstall the MSDTC service. After that, you need to execute this second command to reinstall the service: msdtc –install
  • Now exit Command Prompt and check if the error is now fixed.

Option 2 – Check the Registry settings

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and click OK or hit Enter to open the Registry Editor.
  • After opening the Registry Editor, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSoftwareProtectionPlatform
  • From there, look for a DWORD value that’s named “SkipRearm” and double click on it.
  • Then change its value data to “1”.
  • Restart your computer to apply successfully apply the changes made and check if it was able to fix the error.
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Fix Windows defender 0x800700AA Error
Windows defender error 0x800700AA, service can not be started comes when the user is trying to run Windows defender scan on their system. This kind of behavior happens for two reasons mostly, third-party application conflict or corrupted system files. In this article, we will tackle both scenarios and provide you with solutions in both cases.

Third-party application conflict

In this rare scenario when Windows defender can not start scan due to conflict with installed service or application in the system solution is quite simple. Restart your PC into safe mode and run the scan from there. In a safe mode environment, minimum drivers and services are only loaded eliminating any conflicts that might occur when everything is booted. If Windows defender can not run the scan in safe mode and you get the same 0x800700AA error then you can eliminate application conflict as a reason and move to the next solution which will tackle corrupted system files. If you, however, managed to run a scan then you have a rare third-party application conflict, you can boot normally into windows and try to eliminate one by one to see which one is causing the issue. The safest bet would be to start with security software because most of the time that is what causes conflicts in running services and applications.

Corrupted system files

If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system files issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
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    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
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How to add Windows Store games to Steam
  1. Open the Steam app and select Add a Game.
  2. Click Add a Non-Steam Game and choose Browse.
  3. Access: C:\Windows\
  4. Then, scroll down, open explorer.exe, and click Add Selected Programs.
  5. Hold Windows + R keyboard shortcut, type shell:AppsFolder, then press Enter.
  6. Select the game you want to add, right-click on it, and choose Create Shortcut.
  7. Right-click on the desktop shortcut, go to Properties, type in Target Type or Target, delete the shortcut.
  8. Go to Steam, access Library, select Games, right-click on the game explorer, choose Properties, choose the name of the game you want to add.
  9. Choose Select Launch Options, write: shell:AppsFolder\<Target Type or Target Here>
  10. Click OK, then Close.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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