Logo

Fix Remote Desktop: Your credentials ...

Experiencing issues while using Remote Desktop connections is not uncommon. One of the issues that users encountered recently while trying to connect to their Remote Desktop network is the error saying, “Your credentials did not work, The login attempt failed”. If you are one of these users, then you’ve come to the right place as this post will walk you through fixing the problem.

When facing this kind of problem, the first thing you can try before you do some troubleshooting steps is to verify the credentials. But if you are certain that you’ve entered the correct credentials just like what other users reported, then it’s completely a different matter. Based on the reports, this error is common on newly installed versions of Windows 10 or after reinstalling the operating system which could mean that the problem might be due to the Windows security policies or the username might have been recently modified. The latter case is a possibility especially if you’ve reinstalled Windows 10 and had entered a new username. In such a case, you will really have a difficult time connecting to your Remote Desktop connection since its credentials do not really automatically change.

If you’ve verified that your credentials are correct, then now’s the time you troubleshoot the problem with the help of the potential fixes provided below. Just make sure that you follow each one of them in sequence.

Option 1 –Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 2 – Try to change the network profile from public to private

According to some reports, this error occurs on systems where the network profile was set to public. Thus, you need to change the network profile to private to resolve the problem. How? Refer to these steps:

  • Go to Start and from there click on Settings > Network & Internet > Status.
  • Next, click on the “Change connection properties” option.
  • After that, set the radio button of Network Profile from Public to Private.
  • Wait for a couple of seconds until the system is done applying the changes you’ve made and then see if you can now connect to the Remote Desktop connection.

Option 3 – Try changing the account username

As mentioned, one of the possible causes for this error is the reinstallation of the operating system. You might have changed the username for the system but it does not really change the username of the Remote Desktop connection as well. Thus, you have to change the username back to what it was before you’ve reinstalled Windows 10.

Option 4 – Try modifying the Windows Security Policy

You can also try to edit the Windows Security Policy as it could help in resolving the error. This Windows Security Policy, when enabled, will not allow non-admin users to log on to the Remote Desktop connection. So if you want to allow non-admin users to use the Remote Desktop connection, then you need to modify this policy. Note that you can only do that if you are the admin of the system yourself.

  • Tap the Win + R keys to open the Run utility.
  • Then type “secpol.msc” in the field and tap Enter or click OK to open the Local Security Policy.
  • After opening the Local Security Policy window, select Local Policies > User Rights Agreement located on the left pane.
  • Next, double click on “Allow log on through Remote Desktop Services” located in the right pane.
  • And in the next window that appears, select Add user or group.
  • After that, type in the username of the intended non-admin user under the “Enter the object names to select” column.
  • Once done, click on the Check Names button to fix the username and then click OK to save the changes made.
  • Restart your computer.

Option 5 – Use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > System > Credentials Delegation.
  • Double click on the “Allow delegating default credentials with NTLM-only server authentication” policy setting located on the right pane to edit it.
  • After that, shift its radio button to Enabled and click on Show.
  • Then type “TERMSRV/*” in the Value box and click OK.
  • Now repeat the same for the following policy settings:
    • “Allow delegating default credentials”
    • “Allow delegating saved credentials”
    • “Allow delegating saved credentials with NTLM-only server authentication”
  • Once you’re done, restart your computer and see if the problem is fixed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Restoring accidentally deleted system files
There are times when we delete a system files without meaning to on your Windows 10 computer. This happens a lot for users sometimes mistake a system file for a malware-laden file or junk file when it’s actually a system file from the System32 or SysWOW64 folder. In such cases, it could affect your computer. For instance, you might not be able to reboot your PC or open Settings. If you have removed system files from any of these folders by accident and you desperately want to restore them, read on, as this post will guide you in resolving the problem. Restoring them isn’t actually hard, just make sure that you have system admin access. The good thing is that there exists Windows Resource Protection which protects registry keys and folders and even critical system files. So if there are any detected changes to a protected system file, the modified file is restored from a cached copy located in the Windows folder. However, if the Windows Resource Protection program fails to restore these files, you need to check out the given fixes below.

Option 1 – Run System File Checker scan

To restore the system files you deleted, you can try running System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Boot your PC into Safe Mode.
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few while before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your computer.

Option 2 – Try to run the DISM tool

Aside from System File Checker, you can also run the DISM or Deployment Imaging and Servicing Management Tool as it could help in restoring the system files on your Windows 10 computer. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help you resolve the problem.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Try performing a System Restore

Running System Restore can also help you bring back the system files. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 4 – Try to run Automatic or Startup Repair

Startup Repair, previously known as Automatic Repair, is an advanced tool in Windows that can help you diagnose various system issues, including this one. This tool will scan system files, configuration settings, registry settings, and so on in order to fix the problem on its own. To run Startup Repair, all you have to do is boot into the Advanced Startup Options and then go to Troubleshoot > Advanced option > Startup Repair and then run it. This will resolve the problem if you have deleted any system file that’s essential to your Windows 10 PC.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
Read More
Business Email Etiquette
Hello and welcome to our Business Email Etiquette. Most people have experience in writing emails at some point before in their lives. However, the emails an average person writes are probably personal emails and not mails for work purposes. Emails you send to friends are incredibly different in content and context to business emails you would send to customers or employers or even other colleagues in your workforce. So, if you have a job that involves you writing emails to people in business style, learning business email etiquette is an absolute must for you.

 1. Heading layouts

When you are sending emails to friends, you generally lay them out like a memo. This means there is very little detail in the layout besides basic greetings and paragraphs, usually starting with the greetings. However, with a business email, it is best to lay it out exactly like you would lay out a formal letter. You need to put the company’s address in the right-hand corner and the date as well. Only then must you go on to the greetings. This will make your email look more formal, making you seem like a professional who knows what they are doing as opposed to someone who just couldn’t be bothered spending the extra time to get the layout right.

 2. Proper greetings

 When you are sending an email to a friend, you usually greet them informally. If their name was Mary Johnson, you’d probably start your letter with a ‘Hey Mary’ or a ‘Hello Mary.’ However, this is not considered a professional way to write an email to a customer or other important person in your business. Again, you must use the proper method that you would greet someone with were you writing them a formal letter instead. If your customer is Mary Johnson again, you should greet her with respect. ‘Dear Ms. Johnson’ would be the most appropriate way to start off your letter’s actual body in this case. If you do not know the recipient’s name, then you should start with a simple ‘Dear Sir or Madam.’ Politeness will always get you incredibly far, no matter what line of work you are in.

 3. Informal language

 You should get straight to the point with your email. Don’t dawdle on with it like you would if chatting to a friend and don’t write it how you would speak either. You use language that sounds impressive and smart while not using such obscure language that your recipient doesn’t know what you are saying. All the time, you must keep it informal where possible, possibly even impersonal as well. It will make you seem very professional in the long run.

 4. Signing off

When you are sending your email, you must end it as you would with a letter also. Don’t just say ‘Bye’ and your first name; that is too personal. You need to say ‘yours sincerely if you know the name of the recipient and ‘yours faithfully’ if you do not. Then you should end with your full name and whatever position you have at the company. (CEO, technical staff etc.) So there you have it! All you need to do now is to show your boss that you can handle the emails from now on!
Read More
Fix Windows Update Error 0x80070BC9
As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:
“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”
This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system. To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.
  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Modules Installer Worker Service.
  • Once you found it, check its status and make sure that its Startup type is set to Manual.
  • Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
How to Fix Fmod.dll Error Code

Error Fmod.dll - What is it?

This is a type of DLL error code. DLL is the abbreviation of Dynamic Link Library. DLL files contain small programs which are similar to executable files. One DLL file may be used to load and run several programs. Fmod.dll is created by Electronic Arts Inc. and associated with Crysis. This file is developed for the Windows OS. This error code occurs when you are unable to access, run and load programs supported by Crysis on your PC. Fmod.dll error code message is displayed in different formats such as:
  • "Fmod_event.dll not found."
  • "The file fmod_event.dll is missing."
  • "This application failed to start because fmod_event.dll was not found. Re-installing the application may fix this problem."
  • "Cannot start Crysis. A required component is missing: fmod_event.dll. Please install Crysis again."
  • "Fmod_event.dll Access Violation."
  • "Cannot register fmod_event.dll."
  • "Cannot find C:\Windows\System32\fmod_event.dll."
Error Fmod.dll may pop up when you start-up or shut down the PC or even during the installation of a program.

Solution

Restoro box imageError Causes

Narrowing down to one cause for Fmod.dll error code is impossible virtually because this error may result due to different reasons on your system. Some of the common causes associated with this error code are:
  • Viral Infection
  • Hardware failure
  • Missing, Corrupt, or Deleted Fmod.dll file
  • Improper program installation
  • Registry issues
No matter what the underlying cause of the reason may be, it is recommended to resolve the issue immediately to avoid serious PC threats.

Further Information and Manual Repair

To resolve this error on your system, try the methods discussed below:

Method 1 - Check the Recycle Bin

As mentioned above, Fmod.dll is a DLL file that is used to run and load a variety of programs on your system. There is a possibility that you uninstalled a program that was supported by the Fmod.dll file and accidentally deleted it. In such a scenario, the easiest way to resolve the Fmod.dll error code is to re-install the deleted file from the recycle bin. For this, go to the recycle bin and search for the file. If you find it reinstall if you can’t then simply download the Fmod.dll file from a reliable website.

Method 2 - Scan for Malware

Malware usually enters through phishing emails and downloads. These malicious programs then hide in your system disguising as either DLL or EXE files. The occurrence of fmod.dll file error may be due to malicious programs hiding in your system. Therefore scan your entire PC with a powerful anti-virus. An antivirus detects and removes all malicious software programs such as viruses, malware, Trojans, spyware, and adware. Try this, to resolve error code Fmod.dll and see the results.

Method 3 - Fix Hardware Problems

Fmod.dll file error may also pop on your screen due to hardware failure. If this is the reason, then we advise you to use the Device Manager an in-built tool in Windows 7 and 8 to fix hardware failures. For this go to the start menu then control panel. Now click on the ‘hardware and sound link’ and then click on the Device Manager. If you find any devices in red exclamation point, then this means this device is problematic. Uninstall the driver for that hardware device and then update the driver. Install the latest version to resolve. Remember, hardware problems are mostly related to outdated drivers.

Method 4 - Restore Points

Use System Restore, an in-built utility also known as the recovery tool, to restore points and ensure your PC is back to its previous working condition before the error code occurred. Simply put, it helps undo recent changes. You can find the System Restore tool in the System Tools folder.

Method 5 - Clean and Repair the Registry

The registry is that part of your PC that stores all the information, activities performed, and files including the junk files, invalid keys, bad entries, and cookies. When these files accumulate on your PC, they take up all the registry space and corrupt the important system and DLL files also stored in the registry, thereby generating such errors. Now you can clean the registry manually. But this process can be time-consuming and slightly technical, hence we advise you to download Restoro. This is a PC Fixer integrated with a registry cleaner. It is easy to use deployed with an intuitive interface. The registry cleaner scans the entire PC and removes all registry errors. It wipes out all the obsolete files and repairs the damaged DLL and system files. Click here to download Restoro.
Read More
How to Rectify Error 0xC1900101, 0x20017 in Windows 10

Error Code 0xC1900101, 0x20017 – What is it?

Error code 0xC1900101, 0x20017 in Windows 10 occurs when Windows users attempt to upgrade to Windows 10 but fail to complete the installation process. This Windows error code may occur due to issues with a third-party antivirus program or problems related to a driver or hardware. When this occurs users will receive an error message and their machine will automatically revert to the original operating system on the device. Common symptoms of the error code include the following:

  • Error code 0xC1900101-0x20017 message box
  • Inability to complete Windows 10 upgrade

Solution

Restoro box imageError Causes

Like many other error codes affecting Windows 10 users, 0xC1900101-0x20017 may result due to several different reasons. Oftentimes, error code 0xC1900101 -0x20017 affects users who attempt to upgrade their operating system but have incompatible drivers or hardware as well as antivirus or other security systems which prevent the upgrade from occurring. If this error message is not resolved, it could give birth to other error messages such as error code 0x80070652

Further Information and Manual Repair

To fix this particular error code affecting Windows 10 devices, you will need to employ at least one manual repair method mentioned within this article. Manual repair methods offer effective solutions as they seek to address the root causes related to Windows error codes. When the manual repair methods are implemented correctly, users are usually able to quickly overcome issues that cause Windows error codes and can thereafter access all the benefits Windows has to offer to its users.

Note, however, that in a few cases where technical skills are required, the need for a Windows repair technician may present itself. In such a case, resort to Windows forums and other resources to access help from a certified Windows professional. Also, consider using an automated tool where necessary.

Method One: Temporarily Disable or Uninstall Third-party Security Software

Some third-party security programs or antivirus software may interfere with the installation process when Windows users attempt to upgrade to Windows 10. To verify if this is the issue causing error code 0xC1900101-0x20017 on your device, temporarily uninstall or disable these applications. You may easily do so by checking the settings of these programs or visiting Settings within the Windows Start Menu.

Once you have disabled these programs on your device, reboot your machine and attempt to update to Windows 10. If the issue was caused by a third-party app, error code 0xC1900101-0x20017 will no longer occur and your machine will successfully upgrade to the version of Windows 10 you attempt to download.

However, in the case where error code 0xC1900101-0x20017 in Windows 10 reoccurs during the installation process, you will need to resort to another manual repair method listed below.

Method Two: Disable Firewall Software

Like method one, this manual repair method can be effective in combating issues related to 0xC1900101-0x20017. This is of course, dependent on whether or not the error code is due to an incompatible security program.

Temporarily disable your firewall by adjusting its settings. Once this step is complete, reboot your machine and attempt to install the latest version of Windows 10. If you are able to complete the process, this means the problem was due to an issue with your firewall. You can then enable the firewall you previously disabled or download another program as its replacement.

If the error code reoccurs, however, consider implementing the next manual repair method on this list.

Method Three: Use Command Prompt to Check for Damaged System Files

Command Prompt can be very effective in helping regular as well as technically skilled users repair issues with their PC. In the case of error code 0xC1900101-0x20017 in Windows 10, access Command Prompt using the following instructions.

  • Step one: Right-click Start Menu
  • Step two: Select Command Prompt (Admin)
  • Step three: Type sfc /scannow

Be sure to enter the command as it is written above, with a space between “sfc” and “/scannow”. Wait until the scan is complete. If there are any errors related to system files, i.e. if any system files are damaged, corrupted, or missing, your machine will begin to fix it. Once the process is complete, reboot your PC then reattempt the Windows 10 upgrade process via Windows Update. If you are successful, it means that you have rectified error code 0xC1900101-0x20017. Otherwise, you may need to contact a Windows repair technician.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
How to Fix Can’t start your Camera, 0xa00f429f
If you are using the Camera app on your Windows 10 computer but encountered an error code 0xa00f429f with an error message that says, “Can’t start your camera”, read on as this post will guide you in fixing this problem. This kind of error in the Camera app could be due to a recent update gone wrong or it could also be due to a corrupted driver. If you are certain that the camera is connected and is properly installed, you can try to check for updated drivers. The error code signifies that the drivers have to be updated. However, that isn’t always the case sometimes as the problem could also have something to do with corruption in the driver. The effective ways to troubleshoot this problem would be trying to reinstall or reset the Windows Camera app, or update, rollback or uninstall some device drivers as well as use the Registry Editor. Before you proceed with the instructions provided below, make sure that you have admin privileges and don’t forget to create a System Restore point.

Option 1 – Try to reset or reinstall the Windows Camera app

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
  • The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
  • Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
  • Then from the Start menu open the Settings app and select System.
  • From there, navigate to the Apps and features section.
  • Now go to Camera and click on the Advanced Options and click the Reset button.

Option 2 – Try to reinstall the Camera app

If resetting the Camera app didn’t help, you might want to reinstall it by following these steps:
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option from the menu to open Windows PowerShell as admin.
  • Next, type this command to uninstall the Camera app: Get-AppxPackage *camera* | Remove-AppxPackage
  • Once done, exit the Windows PowerShell and restart your computer and then try to install the latest version of the Camera app from Microsoft Store.

Option 3 – Try to rollback, update or disable drivers

The next thing you can do to fix the error code 0xa00f429f in the Camera app is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • After opening the Device Manager, look for the device drivers which have a yellow exclamation mark.
  • Then right-click on each one of them. If you haven’t updated this driver in a while, select the “Update Driver” option. On the other hand, if you’ve just updated this driver, then select the Uninstall Device option.
  • Next, follow the screen option to update or uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically if you have chosen to uninstall them.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
  • From there, right-click on any empty space on the right side part of the window and select New > DWORD (32-bit) Value.
  • Then name it as “EnableFrameServerMode” and double click on it.
  • Now set its value data to “0” and its base value as Hexadecimal and then click on OK.
  • After that, restart your computer and see if it helped in fixing the problem or not.
Read More
How to Fix Windows 10 Error Code 0x80244019

Error Code 0x80244019 - What is it?

Error Code 0x80244019 is a basic error that occurs during the Windows Update process in Windows 10 and previous versions of the software dating back to the release of Windows XP. It can cause updates to fail, which can often be frustrating for Windows users who are attempting to keep their devices up to speed.

Common symptoms include:

  • Failure of updates for the Windows operating system to complete or download
  • The appearance of an error message that references the number 0x80244019

While an error during the Update process can be frustrating to encounter, there are a few simple solutions that can be employed to try to address the problem at hand. At least one of the methods for resolution does require some familiarity with the command prompt and other advanced tools, so if you are not completely confident in your ability to follow the steps mentioned below, you may want to get in touch with a qualified repair technician who can assist you in resolving the error code.

Solution

Restoro box imageError Causes

In some cases, the error in the Update process can be caused by a conflict between the operating system and the antivirus software running on your computer. In other cases, there may be a portion of the file missing or corrupted that needs to be fixed before the Update process can be run through to completion.

Further Information and Manual Repair

For users who are experiencing the appearance of Error Code 0x80244019 on their devices, there are a few methods that can be used to attempt to resolve the issue. While at least one of these methods is fairly simple to complete, even for basic users, the other does require some comfort in using the command prompt to input a series of commands. If you do not feel comfortable in following the steps listed below, contact a computer repair professional who is familiar with Windows 10 to assist you.

Here are the top methods for dealing with Error Code 0x80244019 on a Windows machine:

Method One:  Use the Windows Update Troubleshooting Tool to Resolve the Issue

When an error arises during the Windows Update process on Windows 10, the best solution is often to use the built-in tool provided by Microsoft, the Windows Update Troubleshooter. An option to open this tool often appears when the error message itself appears.

By running this tool, your system will attempt to scan the files involved in the Update process to try to determine where the conflict or error may be occurring. If one of the system files needs to be repaired or downloaded again, this tool can often resolve the issue on its own.

If the Troubleshooter tool successfully fixes the error, be sure to restart your computer before attempting to run the Update process again so that you can fully apply any changes that have been made.

In some cases, however, the Troubleshooter tool will not be able to find the problem or will be able to identify what the issue is, but not able to fix it. If this happens, it may be time to turn to Method Two.

Method Two:  Manually Perform a Reset on Windows Update Assets

To manually reset the assets associated with the Windows Update tool, follow these steps:

  • Step One: Open up the command prompt from the start menu and select the option to run it as an administrator.
  • Step Two: Run the following commands, hitting the enter key after each is put in:
    • Net stop wuauserv
    • Net stop cryptSvc
    • Net stop bits
    • Net stop msiserver
    • Ren C:\Windows\Software\Distribution Software\Distribution.old
    • Ren c:\Windows\System32\catroot2\Catroot2.old
    • Net start wuauserv
    • Net start cryptSvc
    • Net start bits
    • Net start msiserver
  • Step Three: Type in the word “exit” to quit out from the Command Prompt.

Once these steps are done, you can try to use the Windows Update tool again to see if the problem has successfully been resolved.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
PrivacyAssistant Malware Removal Tutorial

PrivacyAssistant is a browser extension developed by SearchAssistant.net. These extensions allegedly offer users a safer way to browse the internet and some other tools to customize the home page with background wallpapers and one-click links that can be added. While all this may sound appealing, PrivacyAssistant also monitors your browser activity, search quarries, clicks, visits, and possibly personal information.

This extension changes your default home page to SearchAssistant.com and rerouting all searches through its search portal, displaying sponsored links instead of your typical search results. While active you may see unwanted ads and even pop-up ads appearing while browsing the internet.

Several anti-virus programs have classified this extension as a Browser Hijacker, and are, therefore, for security reasons, not recommended to keep on your computer.

About Browser Hijackers

Browser hijacking is amongst the web’s constant risks that target internet browsers. It’s a kind of malicious software that alters your internet browser’s configuration settings and redirects you to websites or pages that you had no intention of checking out. They are created to disrupt browser functions for many different reasons. Usually, hijackers will force hits to internet sites of their choice either to increase traffic producing higher advertisement earnings, or to gain a commission for each and every user visiting there. Most people believe that these kinds of websites are legitimate and harmless but that is not the case. Almost every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. When the program attacks your PC, it starts to mess things up a whole that slows your computer down to a crawl. In the worst-case scenario, you might be forced to deal with serious malware threats as well.

How one can recognize a browser hijack

There are numerous symptoms that point to a browser hijacking: your browser’s home page is suddenly different; you get re-directed to sites you never meant to visit; the default web engine has been changed and your web browser security settings have been lowered without your knowledge; find new toolbars that you simply did not add; you might find many pop-up ads on your computer screen; your web browser starts running slowly or displays frequent errors; you have prohibited entry to certain web pages, for example, the website of an antivirus software developer like SafeBytes.

So how exactly does a browser hijacker infect a PC

Browser hijackers may use drive-by downloads or file-sharing websites or perhaps an email attachment in order to reach a targeted computer system. They can also originate from any BHO, extension, toolbar, add-on, or plug-in with malicious intent. Other times you might have unintentionally accepted a browser hijacker as part of a software program bundle (generally freeware or shareware). A good example of some popular browser hijackers includes Conduit, Anyprotect, Babylon, DefaultTab, SweetPage, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can lead to serious privacy problems and even identity theft, disrupt your browsing experience by taking control over outgoing traffic, considerably slows down your personal computer by consuming lots of system resources, and result in system instability at the same time.

How to repair a browser hijack

Some hijackers can be removed by uninstalling the free software they were included with or by deleting any extension you’ve recently added to your browser. But, the majority of hijackers are extremely tenacious and require specialized applications to eradicate them. Furthermore, manual removal requires you to execute many time-consuming and tricky procedures which are hard to carry out for inexperienced computer users.

How To Get Rid Of Virus That Is Preventing Antivirus Installation?

Viruses can cause a great deal of damage to your computer system. Some malware sits in between the computer and your net connection and blocks some or all sites that you really want to visit. It will also prevent you from installing anything on your computer, especially anti-malware software. So what to do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Although this sort of problem can be difficult to circumvent, there are some actions you can take.

Make use of Safe Mode to resolve the problem

In Safe Mode, you can actually change Windows settings, un-install or install some software, and eliminate hard-to-delete malware. In case the malware is set to load immediately when PC boots, switching into this mode may well prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. Once you’re in safe mode, you can try to install your anti-malware program without the hindrance of the malicious software. Following installation, run the malware scanner to remove most standard infections.

Switch over to some other web browser

Some malware mainly targets specific browsers. If this is your situation, use another internet browser as it can circumvent the malware. In the event you suspect that your Internet Explorer has been hijacked by a computer virus or otherwise compromised by cybercriminals, the best approach is to switch over to a different internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Run anti-virus from a USB drive

Another solution is to create a portable anti-malware program on your USB thumb drive. Try these simple actions to clean up your affected PC using a portable antivirus. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer system. 2) Plug the pen drive into the uninfected PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Choose the flash drive as the location for saving the file. Follow the on-screen instructions to complete the installation process. 5) Transfer the pen drive from the uninfected computer to the infected computer. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Click “Scan Now” to run a scan on the infected computer for viruses.

A Look at the Best AntiMalware Program

If you are looking to download an anti-malware application for your computer, there are several tools out there to consider nonetheless, you cannot trust blindly anyone, no matter whether it is paid or free software. Some are really worth your money, but many aren’t. While looking for an anti-malware program, choose one that offers solid, efficient, and complete protection against all known computer viruses and malware. One of the highly recommended software is SafeBytes AntiMalware. SafeBytes carries a very good track record of quality service, and customers appear to be happy with it. SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of IT literacy in finding and eliminating malicious threats out of their PC. Once you’ve got installed this software, SafeByte's state-of-the-art protection system will make sure that no viruses or malicious software can seep through your PC. SafeBytes anti-malware comes with a plethora of enhanced features which sets it aside from all others. Listed below are some of the highlighted features included in the tool. Robust Anti-malware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard to remove malware that conceals deep inside your personal computer. Active Protection: SafeBytes gives round-the-clock protection for your PC limiting malware attacks in real-time. They’re extremely effective in screening and removing various threats since they’re constantly improved with the latest updates and alerts. Web protection: SafeBytes checks the links present on a web page for possible threats and alerts you whether the website is safe to explore or not, through its unique safety ranking system. Light-weight: The program is lightweight and will work quietly in the background, and that does not impact your computer efficiency. 24/7 Premium Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PrivacyAssistant without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PrivacyAssistant

Registry: HKLMSOFTWAREClassesAppID.exe HKEY_CURRENT_USERsoftwareMicrosoftInternet ExplorerMainStart Page Redirect=http://.com HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionvirus name HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWinlogon Shell = %AppData%.exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun Random HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionRandom HKEY_LOCAL_MACHINESOFTWAREsupWPM HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionUninstallPrivacyAssist HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionImage File Execution Optionsmsseces.exe HKLMSOFTWAREClassesAppIDrandom.exe HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
Read More
Antivirus software review 2022

As we near the end of 2022 we look at the current best antivirus software for popular platforms, why they are the best, and why you should get them.

Avira, a great free Antivirus

Avira has been around a long time with its free antivirus version of the larger protection suite. It had its ups and downs but the latest versions are really great. With high-speed scans and low system impact, Avira antivirus is really one of the best free antivirus software currently on the market.

Avira screen

The software itself has also received UI & UX updates making it straightforward and easy to use. The virus scanning engine is the same as in paid version that ranks among the top engines in the world for this type of work. The package also gives you some great browser protection and a good firewall as well, there is really no excuse to skip on this if you want a free solution.

The only thing that we would say is not so great in Avira is reporting some false positives, sometimes even for MS updates, it is rare but it can happen.

Malwarebytes, a powerful Windows antivirus

Malwarebytes Premium is easy to use, simple antivirus solution that shies away from complicated UI, and simply put, it just works. Its scanning engine is well-known and places among the top and best in the world often finding some malware that other can miss.

malwarebytes screen

Another great thing is its integration with Windows itself, it is one of the rare applications that can and will work incredibly well beside your typical Windows protection tools so you can have both of them running at the same time.

Installation and running are really simple and every typical PC user will find it as easy as walking in the park. On the other hand, sadly system impact is a little high and it will have issues running on lower-end systems due to its memory requirements.

Intego MAC Internet Security X9, the best Mac antivirus

Gone are the days when MAC had no virus issues, since MAC rose in popularity among the users, also rose the number of viruses and malware. The system itself has some great protection built it inside but for more security and better control of it, you will need a third-party dedicated solution.

Intego was made by Mac antivirus experts who have been building this kind of software last 25 years. The interface is easy to use and premade presets are really helpful, but the security suite can also be customized to fit your needs and desires.

intego screen

Since this is only available as a security suite, you are getting a firewall and some other security tools along with your antivirus that will run as a part of it.

The bad side is that scans can sometimes run slow, most of the time they are OK in terms of speed but occasionally they can switch to slower speeds and impact scanning time to some annoying times. Also, there is no webcam protection nor VPN service included where others on this list have them.

Bitdefender mobile security: best Android protection

While protection is not only needed for your gaming or workstation, software suites that are dealing with mobile and tablet security exist. The best of them is the Bitdefender antivirus mobile suite. Low on system resources and low on performance impact with the really great virus detection rate Bitdefender is at the top of suites for your phone.

bitdefender mobile

Consistent high virus detection packed with low battery impact is great but the suite comes with tons of other tools as well like browser security tools, email protection, and real-time link and notification protection.

The application will always scan each file and newly installed application in the background and alert and cut off any found threat. App itself is easy to install and use and most of the time it will do everything in the background for you but offer you customization if you need it.

The package also includes VPN and application lock that will let you protect the critical applications from being accessed as well as an online account scanner. Anti-theft and anti-loss tools, which allow you to find, remotely lock or wipe a stolen or lost device, add yet another layer of protection.

One thing that is missing from this great package is fraudulent call protection. Newer Android phones have this feature inside but it would be nice if Bitdefender had it as well.

Bitdefender, the best antivirus software

Now that we have covered specific cases of each platform, there is one player that has all of them covered and with a quality product, that player is BitDefender and it is great. Personally, this is my protection suite of choice and as I type this it is running in the background.

Bitdefender has it all, low system impact, as a matter of fact, it is one, if not, the lowest performance impact engine on the market currently and that is packed with a great and highly consistent virus & malware detection suite. Along with real-time malware protection, browser security, and anti-spam tools, you also get anti-phishing defenses, ransomware protection, and a strong firewall.

bitdefender screen

Bitdefender scores are very high in both the zero-day threat and real-world protection tests at AV-Test, an established organization that tests antivirus software. Despite being tested against tens of thousands of well-known and widespread malware threats, the software consistently achieves a 100% blocking rate.

The suite also comes with a restricted free VPN and with parental controls as well. Webcam and microphone protection are also included in the suite and on top of all, it has great pricing plans and constant discounts.

BitDefender is really a great package and it might sound too good, but after years and years of personally using it I have not had single malware or virus issue, the only thing that I would put as a negative is that system is severely slowed down when system scans are performed so be sure to run or schedule them when you are not using your computer. This, of course, can put some people off and I will admit it is a serious drawback but for me, the security of my workstation is more important than leaving the computer for 20 or so minutes in order to perform a full scan of the system.

Read More
How to Fix Windows 10 Error Code 0x80070008

Error Code 0x80070008 - What is it

Error Code 0x80070008 generally appears on machines running Windows 10, although it may sometimes also appear on earlier versions of the software, going all the way back to Windows 7, when the error was first introduced.

Common symptoms include:

  • Inability to complete the Windows 10 Update process fully
  • Machine running slowly
  • Messages about a lack of memory on the device in question

If Error Code 0x80070008 has appeared on your computer, there are several things that you can do in order to fix the error and be able to install updates as necessary. Most of these methods are simple enough to use, even for the most inexperienced users, but at least one of the methods may require advanced knowledge or comfort in changing your settings on a deeper level.

If you don’t feel comfortable in your ability to use the steps below to resolve Error Code 0x80070008, get in touch with a qualified technician who is experienced in memory issues and Windows 10 error code resolution to assist you.

Solution

Restoro box imageError Causes

There are three basic causes for Error Code 0x80070008. The first is that your machine may not have enough memory to finish the installation of an update. The second possible cause is that another program may be interfering with your machine’s ability to finish the update installation. Lastly, Error Code 0x80070008 can occur when a user has a lot of language packs, which may interfere with the ability to complete updates.

Further Information and Manual Repair

Because there are three different causes for Error Code 0x80070008, there are also three different methods to attempt to resolve the error. If you believe that the error may be caused by the number of language packs installed on your device, you should attempt method three first. Otherwise, use methods one and two first.

If you are not confident that you can do the steps below on your own to resolve Error Code 0x80070008, get in touch with a certified computer repair technician that is familiar with Windows 10 issues in order to fix the issue.

Here are the top three methods to resolve Error Code 0x80070008 on a machine running Windows 10:

Method One:  Run the Windows Update Troubleshooter

When Error Code 0x80070008 first appears on your computer, one of the first steps that you can take to resolve the issue is to open up the Windows Update module and click on the “Troubleshoot” tool. This will run a scan on the Windows Update tool to attempt to identify the root cause of the problem and to resolve it automatically for you.

If the troubleshooter finds a problem, simply follow the steps on the screen to resolve the error. In some cases, you may want to restart your computer after this process is complete before you attempt to run the Windows Update tool again.

Method Two:  Close All Programs Until Updates are Done

In some cases, a lack of memory on the machine can mean that running other programs while you are attempting to run Windows Update will cause the update process to fail. Closeout all of the programs that are running on the device, including any antivirus software or firewalls, before you run the update process. If this allows the Update process to run through to completion, you can then reactivate all of the programs that were running prior to the update.

Method Three:  Remove Unwanted Language Packs

This method generally applies to users who have an abundance of language packs installed on their machine, usually more than 20 in total, which may interfere with the update process. To remove unwanted language packs, follow these steps:

  • Step One: Open the Start Panel and select “Control Panel.”
  • Step Two: Find the setting for “Clock, Language, and Region” and choose “Region and Language.”
  • Step Three: Select the option for “Keyboards and Languages,” then under the settings for “Display language,” choose “install/uninstall languages” and select “uninstall display languages.”
  • Step Four: For any languages that you do not wish to keep, deselect them and choose “Next.” It may require several minutes for the process to complete.
  • Step Five: After the unwanted language packs have been removed from your computer, you can attempt to run Windows Update again. You may want to restart your computer first for maximum efficiency.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status