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How to Fix Remote Desktop Black Screen issues

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility.

In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

  • First, open the Remote Desktop Connection client.
  • Next, click on the Show Options button to configure the Remote Desktop Connection.
  • After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
  • Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

To update your Graphics driver via Device Manager, refer to these steps:

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

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Update cannot currently check for updates
If you receive an error message saying, “Windows Update cannot currently check for updates because updates on this computer are controlled”, while trying to change the Windows Update preferences or manually update, then read on as this post will guide you in fixing it. You can mostly encounter this error in managed systems where an Administrator controls the permission on the operating system. The reason why you are not able to modify the Windows Update preferences or manually update your system is that a group policy prevents you from doing so and that the only user who can do these things is none other than the administrator of the system. Troubleshooting this kind of problem is the same as when you troubleshoot an error message that says, “Some settings are managed by your organization”. In such cases, you need to check both the Windows Update Group Policy and Registry settings. If you’re just a standard user, you have to contact your system administrator regarding this issue and if you are the administrator, you can make adjustments to the system settings via the Registry Editor and the Group Policy Editor. Refer to the instructions given below for detailed instructions.

Option 1 – via the Registry Editor

If you are using the Home edition of Windows 10 and you want to change the policy for non-admin users on your local computer, then you can use the Registry Editor for that. Here’s how you can do it:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows
  • From there, look for the key named “WindowsUpdate” in the Windows folder and if it does not exist, you can just right-click on the Windows folder and select New > Key.
  • Now name the new key “WindowsUpdate” and create a new sub-key under the newly created key and input “AU” as its name.
  • Keep AU selected and then right-click anywhere in the right pane and select New > DWORD (32-bit) Value.
  • Then name the Value as “AUOptions” and right-click on AUOptions and select Modify.
  • Next, change the value of the Value data to “5” and click OK to save the changes made to the settings. Note that the Value Data of 5 refers to the policy to allow the local admin to choose the setting.
  • Now restart your computer once you’re done and check if non-admin users can now modify the Windows Update settings or update Windows.

Option 2 – via Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box and then type “gpedit.msc” and hit Enter to open the Group Policy Editor.
  • Next, navigate to this folder: Computer Configuration > Administrative Templates > Windows Components > Windows Update.
  • Now look for the “Configure Automatic Updates” policy on the right pane and double click on it to open its Properties.
  • After that, shift the Radio button to “Enabled” and from the drop-down menu for Configure automatic updating, select option 5: Allow local admin to choose the setting.
  • Then click on Apply and OK to save the changes made to the settings.
  • Restart your computer and check if the problem’s fixed or not.
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iPhone Connects/Disconnects When Plugged In
If you own an iPhone, iPad, or iPod you might be aware of the phenomenon of connecting and disconnecting your device. In one moment device is connected and then it somehow loses connection and you have to plug in back again to be recognized. In this troubleshooting guide, we will address ways to eliminate this issue and to connect and have your devices working properly. We will go from the most common ones to the most uncommon so it is advisable to try solutions in order to how they are presented.
  1. Check cable

    The most common issue with this kind of behavior comes from a broken cable if you have the opportunity try another working cable to see if the device will behave differently. If everything is working fine with another cable, the issue is in the previous cable.
  2. Check USB ports and Cable Jack

    Usually, it is a cable issue, but it can also be a USB jack on cable or even a USB port on a PC, try putting the jack into another port to see if this will solve the issue.
  3. Check device settings

    From updates on your device comes a change of setting about privacy which can reflect on connection with the computer. In order to eliminate this, you will need to reset your device. Go to device settings and go to general Scroll down until you find the reset section and go into it In the reset, section click on reset location and privacy You will have to authenticate using your pin/passcode in order to complete the reset function Enter your passcode (or use any other authentication method you have chosen) and you can now reset the Location and Privacy settings. Click on reset Connect the device to PC and choose trust this device
  4. Update iTunes

    Outdated iTunes can also be a problem with this particular issue. Go to the apple website and download the latest version of iTunes or updating it via apple updater.
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Internet, best or worst thing ever

Started as an internal network and has slowly expanded since 1960 internet has taken over the world. In the beginning, it was a means of information change but in the modern age you can run applications and virtual machines over the internet, you can stream video and audio, and you can communicate in real-time with someone on the other side of Earth.

With the internet growing so fast in such a small amount of time it is only logical and wise to take a step back and take a good look at what it offers now, what are great things about it and what are some of the worst.

internet

Good sides of the internet

Information

There are a lot of advantages of the internet, first and foremost is information. Internet was made as an information exchange service and even today you can find a lot of various information about various topics that interest you. A site like Wikipedia is a completely free online encyclopedia and a lot of news companies have their own internet sites where you can find free information and news.

On the other hand, there are also websites like udemy, edx, Coursera, and many others that will offer you the education, some for free, some for money but you can get a glimpse and part of university quality education for just a fraction of price.

Online shopping

Sites like Amazon have used the internet and launched themselves as today's multi-billion companies. In today's world, there is not a single thing you can not buy online. Many sites today are going from the large online marketplace where you can find everything to small niche specialized ones. Also every major brand in the world today has its own online store.

Other shops will offer you music, movies, games, etc. Services like steam, xbox pass, sony pass etc, will let you buy games online, other music, movies, and many more.

Streaming services

Days, when you had to buy movies in order to watch them at home, are gone, thanks to the internet we have plenty of streaming services for movies and tv shows as well as ones for music. If you do not want to spend money on actually purchasing things then a good idea is to have a streaming plan set up when you want it.

Email and messaging

Communication is a great thing and since the dawn of mankind people have been talking and sharing with each other, the internet has made it possible to send mail electronically and instantly and modern chat communication is everywhere. We can not just talk with our friends and family that can be on the other side of the world, we can also talk in real-time with the sales representative, with technical service, or attend online classes with a group of people.

Cloud storage services

Saving your pictures in this digital media age on the hard drive can be risky but thanks to modern technologies you can save most of your precious files on cloud servers for safekeeping. From pictures to documents and even other files that you need and want to save. There are some of them that will offer you a free amount and some basic free plans as well.

Bad sides of the internet

Malware, viruses, and phishing

We could not talk about the bad side of the internet if we do not mention its greatest threat. Bad sites, infected software, phishing emails, and many more malicious threats. Problem is that these kinds of tricks and attacks have become more and more sophisticated and harder to detect and avoid.

Pornography

Pornography is bad, having it freely available to children is even worse. Sadly the only way to regulate this is on a computer-by-computer basis by turning on parent control on each one. There are many studies that go into detail about why this is bad, sadly currently there are no effective ways to isolate this content.

No privacy

When we say there is no privacy we do not mean by using social media and not setting your privacy settings altho that also fits in this point, what we are talking about is data mining of your habits and things you do. It is well known that today lot of websites are using some form of AI recommender system in order to tailor your internet experience to suit your needs better. Most of these AI systems are trained by mining your data and analyzing your habits.

If you have 2 google accounts there is a high probability chance that for the same query you will get different results, depending on your so far browsing habits. The same goes for other services as well.

Dark webshops

There are some great things in dark and deep WEB-like sites with true news and information. Even some legit libraries where you can find and download rare books. Sadly as goes with the internet dark and deep WEB also has its well, dark sides, from disturbing content to shops that sell stolen items to straight stealing your money by parading as legit shops but only to steal your money.

Dating sites

We all try to find someone that is perfectly matched with us but using the online dating site has many proven bad effects on psychology. It also devaluates interaction between people and can lower self-esteem.

Bad habits

Since the internet has become wildly available and popular on various devices like tablets and mobile phones more and more people are spending an unhealthy amount of time on it. Harvesting the benefits of the internet is great but find some time for other people as well.

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How to Fix KMODE_EXCEPTION_NOT_HANDLED Error On Windows 10

KMODE_EXCEPTION_NOT_HANDLED – What is it?

Some users installing or upgrading to Windows 10 experienced the theKMODE_EXCEPTION_NOT_HANDLED Blue Screen of Death (or commonly known as BSOD) error. This error can be due to different types of things, ranging from software to driver issues. When you experience this BSOD error while trying to install Windows 10, it will prompt you to restart your computer every single time you experience it. In most cases, you will also not be able to proceed with the Windows 10 set-up.

Solution

Restoro box imageError Causes

The “KMODE_EXCEPTION_NOT_HANDLED” error is normally caused by:

  • Hardware incompatibility
  • A faulty device driver or system service

Further Information and Manual Repair

You won’t be able to successfully upgrade or set up Windows 10 if you continue to encounter this BSOD error. Note that this error will always prompt your computer to restart every time it happens, preventing you from completing the Windows 10 set-up.

If you’re not tech-savvy or not capable of debugging this issue, it’s highly advisable to proceed with the basic troubleshooting techniques available in this link.

After troubleshooting, below you’ll find a few solutions to rectify the issue.

Method 1 – Check The Cause of The BSOD Error

Two common causes of the KMODE_EXCEPTION_NOT_HANDLED issue are hardware incompatibility and faulty device driver or system service.

If you experience this error, check first if any of your newly installed hardware is compatible with Windows 10. You can find the required hardware for Windows 10 from this link

If all your hardware is compatible with Windows 10, you might need to check the device driver or system service. Review the bug check message. If any of the drivers you have is listed in the message, either disable or uninstall them before upgrading or setting up Windows 10.

You might also find it useful to check the System Log available in the Event Viewer for other error messages that can help you figure out the driver or device that’s causing the error. Running hardware diagnostics can also be useful.

Method 2 – Disable (or preferably uninstall) Software Before Upgrading

If you’re upgrading Windows 10 from Windows 7 or Windows 8.1, you might need to disable or uninstall the software first. First, try uninstalling your Antivirus utility before starting the upgrade. Restart a few times before starting the Windows 10 installation. If you’re upgrading using the Windows 10 update, make sure that you disconnect from your Wi-Fi or Internet LAN (Ethernet) connection as soon as the download reaches 100% before attempting to start the set-up. Other users also reported that the cause of the KMODE_EXCEPTION_NOT_HANDLED issue is BitDefender. If this is what happened in your case, it will show in the error message such as KMODE_EXCEPTION_NOT_HANDLED (bdselfpr.sys). Users reported that a common solution for this is renaming the file. In the case of BitDefender, try renaming it to bdselfpr.s__. However, make sure to do this cautiously. Sometimes, renaming a file will even do more damage than good.

Method 3 – Disable/Disconnect From Hardware

If you’re connected to any general USB devices (such a smart card reader), disable it. If your computer is connected to other external devices, disconnect all of them. Examples of this include gaming controllers, printers, external hard disk, USB keys, and other non-essential devices).

Method 4 – Other Troubleshooting Steps

Other troubleshooting steps include:

  • Upgrade using an .ISO file, instead of directly upgrading from Windows Update. When you do this, make sure you’re disconnected from the Internet during installation. If the process started and you forgot to disconnected, it’s best to restart the installation.
  • If you’re connected to a domain while trying to set up Windows 10, disconnect and use a local account.
  • If you’re using a SCSI hard disk, connect a thumb drive with the drivers for your storage device. While Windows 10 is setting up, click on the Custom Advanced Option. Using the thumb drive, use the Load Driver command to load the SCSI drive.
  • Another possible cause of this error is due to BIOS incompatibility. BIOS issues can be solved by upgrading your version of your system BIOS. If you don’t know how to do this, refer to your BIOS manufacturer’s website.

Method 5 – Use A Trusted Automated Tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.

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Microsoft Designer, a new app from MS

Microsoft Designer, a new application developed by Microsoft will bring design backed with DALL-E 2, an AI image creation open-source software. The new app is shown as a dedicated graphic design tool that will help you in the creation of stunning social media posts, invitations, digital postcards, graphics, and more, all in a flash.

Use of the application will be by typing headings and then typing text into the prompt to generate a background image. Since Microsoft uses DALL-E 2 for image creation output should be fairly good but if you wish you will be able to use your own images instead of using AI to generate one.

microsoft designer

The designer will be a free application once it is ready and it already has a web preview version, also free but with a waitlist. There will be premium features inside the app once it is released that will be available to Microsoft 365 Personal and Family subscribers. Microsoft also wants to add a version of a designer directly to the Edge browser as well.

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Error Code 0xc00000e9
If Error Code 0xc00000e9 appears on your screen, there is no cause to panic yet as there are different ways to fix this. Here, I will list down different methods to get your computer back on track:
  1. Check peripheral connections
  2. Check your SATA cables
  3. Check your hard drive
  4. Check your BIOS settings

Quick Fix 1. Check Peripheral Connections

  1. Turn off your computer.
  2. After the computer has been shut down, take off all the peripherals or the USB cables that are connected to your USB ports. This includes even the keyboard and the mouse. We just need to have only the monitor plugged in for this one.
  3. Turn on your computer and see if it starts as it normally does.
  4. If it does, try connecting back your external devices or peripherals one by one until you find the one that causes the error.
  5. Once you trace the device that’s causing the error, you will have to change its USB cable and update its driver to support your operating system.

Quick Fix 2. Check your SATA cables

It is possible that what causes a barrier between your operating system and your hard drive from communicating is the SATA cable used. For example, if you’re using an older SATA with a SATA III port, there might not be adequate support for the transfer of data from one another. Or, the problem might be a loose SATA cable which would still require you to buy a new one to replace your loose or damaged cable. To check if your SATA cables are causing the error, simply follow these steps:
  1. Turn off your computer.
  2. Carefully open its case.
  3. Check the hard drive and the SATA port where it’s connected.
  4. Try to use a newer cable and connect it to your SATA port. (If you used a SATA II cable, you can see if a SATA III cable is more compatible.)
  5. Replace your SATA cable with a newer one if Step 4 proves to be successful.

Quick Fix 3. Check your hard drive.

  1. Try to use a different hard drive and see if error code 0xc00000e9 still appears.
  2. If it works out just fine, then the problem might be physical damage to your hard drive and would need to be repaired depending on the case. Just simply take it to a technician and let him know about the issue.

Quick Fix 4. Check your BIOS settings

  1. Restart your computer.
  2. Once your computer starts, press and hold the ESC, F2, F12, or DEL key to go to BIOS settings.
  3. You will then be redirected to the BIOS Setup Utility screen. From here, go to Boot options.
  4. In the Boot Options, see if your first boot device is your hard drive. If it isn’t, press the arrow key to select the hard drive and move it to the top of the boot device list.
  5. Save the settings.
  6. Reboot your computer.
Note: If all the methods above do not work, the problem might be on your drivers and you might need to update them. You can update your driver in two ways: Manual driver update and Automatic driver update. You can find procedures online in updating your drivers.
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Fix FAULTY_HARDWARE_CORRUPTED_PAGE
If you got the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error on your Windows 10 computer then it is most likely caused by various factors. It could be caused by an incomplete installation or uninstallation of some applications or program, or it could also be caused by some exploit that intervenes with the normal functioning of the computer, as well as bad sectors on the hard disk, damaged system files, malfunctioned system drivers, modified Windows Registry files, or a Blue Screen occurrence during a Windows Update and many more. Getting this bug check means that a single-bit error was found on this page. It also indicates that this is a hardware memory error and to resolve it, you need to follow the suggestions laid out below but before that, it is recommended for you to create a System Restore Point first so that if anything goes wrong, you can always go back to the previous state.

Option 1 – Run a Memory Check to test RAM

Since the problem might have something to do with hardware memory, you need to test RAM by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 2 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 3 – Check for conflicting or incompatible programs by putting your PC in a Clean Boot state

As mentioned, the FAULTY_HARDWARE_CORRUPTED_PAGE Blue Screen error might be caused by some problematic programs that clash with your existing operating system. Several users reported that numerous programs that are supposedly designed to enhance computer performance are causing conflict in the system instead. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Update or rollback drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.
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Fixing Error 0x80070057 in Windows 10
Whether you’re using Windows Update or upgrading or installing on your Windows 10 computer, you can’t really tell if things will go smoothly as there are times when you might encounter some issues that prevent you from completing the update or upgrade or the installation. One of the errors you can encounter is error 0x80070057. Usually, when you receive this error, it means that one or more arguments are not valid. You can encounter this error in the following cases:
  • Windows Update, Upgrade, or Installation
  • Windows Backup, The parameter is incorrect
  • Partitioning a Disk
  • System Image Restore error 0x80070057
  • Downloading Windows Store apps
Keep in mind that the troubleshooting steps you need to take will depend on the scenarios you are in. Thus, you need to go over each one of the troubleshooting options given below and make sure to carefully follow each one of them but before you proceed, you have to create a System Restore Point first.

Option 1 – Run the Windows Update Troubleshooter

The first thing you can do to fix error 0x80070057 is by running the Windows Update Troubleshooter. It is a built-in tool in Windows that helps users resolve any issues with Windows Update. All you need to do to run it is go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 2 – Use the Registry Editor

If you get the error 0x80070057 during Windows Backup, then you need to make some modifications to the Windows Registry. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to the following registry key:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystem
  • Then create a new DWORD value and input “CopyFileBufferedSynchronousIo” as its name and put “1” as its value.
  • Close the Registry Editor and restart your computer then check if the error is fixed or not.

Option 3 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
Note: If it happens that the Windows Update client is broken, you need to run the following command to repair it then restart your PC and click on Update once again.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Option 4 – Flush the contents of the SoftwareDistribution folder

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

Option 5 – Reset Windows Store Cache

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.

Option 6 – Run SFC scan

Running the SFC scan or System File Checker might also help in fixing error 0x80070057.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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Desk365 Complete Removal - PUP Removal Guide

What is Desk365?

Desk 365 is a program developed by 337 Technology Limited and is classified as a potentially unwanted application by a number of Antiviruses. While not technically malware, for many users it is unwanted as it is often distributed as a bundle with other downloads. It allows a fast way to access your shortcuts and applications. Upon installation this program will insert itself into the system registry, adding startup strings to allow it to automatically start every time your system is restarted. The software adds a scheduled windows task to allow it to reopen itself even when closed. The applications also access the internet and add firewall rules to your system, that allow it to access anything without restrictions.

The main executable file for this application is Dock365.exe. It is possible to delete this file preventing the application to run, but its monitoring services and registry entities remain hidden inside your computer.

The software sends browsing information back to its ad servers, displaying custom ads and sponsored products instead of the usual search results. And the app itself pins itself to the start menu and cannot be removed.

About Potentially Unwanted Applications

Have you ever discovered an unwanted program on your PC that you didn’t consciously download and never gave authorization to be installed? Potentially Unwanted Programs (PUP), also referred to as Potentially Unwanted Applications (PUA), are applications that you never wanted in the first place and often come bundled with freeware. Once installed, the majority of these applications can be difficult to eliminate and become much more of an annoyance rather than a necessity. PUPs did not actually constitute pure “malware” in the strict sense of the definition. What normally makes a PUP different from malicious software is that whenever you download one, you’re doing it with your consent – though in many instances unconsciously and unwillingly. A PUP may not be regarded as malicious or unsafe yet still, it’s a common cause of clunky OS’s; some PUPs are a lot more aggressive by intentionally slowing down your computer or laptop.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs can be found in different forms and varieties, but in the majority of cases, these are typically adware programs that exhibit irritating pop-up adverts and advertisements on websites you check out. They even come in the form of browser extension toolbars and add-ons. Not only they needlessly take up space on your screen, but toolbars can also manipulate search engine results, keep an eye on your surfing activities, decrease your internet browser’s efficiency, and slow down your internet connection to a crawl. PUPs load up a dangerous bite if left unchecked. They could include keyloggers, dialers, and other program built into them which could track you or send your sensitive information to third parties. Typically, such software will disable security protections and configuration settings to take control over your computer or laptop, leaving that PC vulnerable to online hackers and data fraud. At a minimum, PUPs slow your computer down with every added program.

Tips on how to prevent PUPs

• Read the fine print so that the end-user license agreement (EULA) you are accepting is only for the software you primarily intend to download. • Choose the “custom” install whenever installing an application. Especially, look closely at those small boxes which have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use an anti-PUP program. Security applications such as Safebytes Anti-Malware gives the very best real-time protection against PUPs and also other malware. • Be alert if you download and install freeware, open-source programs, or shareware. Nowadays ‘freeware’ isn’t actually freeware – but “crapware” bundling nonsense. • Always download software from trustworthy sources like official websites rather than untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What To Do If You Cannot Download Safebytes Anti-Malware?

Every malware is detrimental and the level of the damage can vary greatly according to the type of infection. Some malware is designed to restrict or prevent things that you wish to do on your PC. It may well not permit you to download anything from the web or prevent you from accessing some or all internet sites, in particular the antivirus sites. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few fixes you could try to get around with this particular problem. Download the software in Safe Mode with Networking The Windows-based PC comes with a special mode known as “Safe Mode” in which just the minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, shifting into this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is starting up or run MSCONFIG and look for the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you can download, install, and update the anti-malware program from there. At this point, you could run the anti-virus scan to eliminate viruses and malware without any hindrance from another malicious application.

Switch over to an alternate web browser

Some malware mainly targets specific internet browsers. If this sounds like your situation, use another internet browser as it might circumvent the malware. If you are not able to download the anti-virus software using Internet Explorer, it means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-virus from your flash drive

Another option would be to create a portable anti-malware program on your USB stick. To run antivirus from a thumb drive, follow these simple steps: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug in the pen drive to a USB port on the uninfected computer. 3) Double-click the Setup icon of the antivirus software package to run the Installation Wizard. 4) When asked, choose the location of the USB drive as the place in which you want to put the software files. Follow activation instructions. 5) Now, insert the USB drive into the infected PC. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all kinds of malware. If all the above approaches fail to help you in downloading the anti-malware, then you’ve no alternative but to reinstall the computer’s operating system to wipe out all the data, including the malicious programs which are obstructing the anti-malware installation. If you are already our customer, technical help for Malware Removal is just a phone call away. Call 1-844-377-4107 to speak to our expert technicians and get assistance remotely.

Let's Talk About SafeBytes Anti-Malware!

To help protect your computer from many different internet-based threats, it’s very important to install anti-malware software on your personal computer. But with so many antimalware companies out there, nowadays it’s tough to decide which one you should obtain for your PC. A few are good ones, some are decent, and some are merely fake anti-malware programs that will harm your PC themselves! You need to be very careful not to pick the wrong product, especially if you buy a paid program. On the list of the highly recommended tools by industry experts is SafeBytes Anti-Malware, well-known security software for Windows computers. Safebytes is among the well-established computer solutions firms, which offer this comprehensive anti-malware software program. Using its outstanding protection system, this utility will quickly detect and eliminate the majority of the security threats, including viruses, adware, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware offers an array of advanced features which sets it apart from all others. Listed below are some of the highlighted features included in the tool. Real-time Threat Response: SafeBytes delivers complete and real-time security for your PC. It will inspect your computer for suspicious activity continuously and shields your personal computer from unauthorized access. Optimum AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most antivirus tools to clean your computer. Its critically acclaimed virus engine finds and disables hard-to-remove malware that conceals deep within your computer. Web Filtering: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking harmful sites and ensuring that you are certain of your online safety while browsing the net. Light-weight: This software program is not “heavy” on your computer’s resources, so you will not notice any performance issues when SafeBytes is working in the background. 24/7 Online Support: You can obtain high levels of support round the clock if you’re using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can identify and remove any potential threats. You can rest assured that your computer will be protected in real-time once you put this tool to use. For optimum protection and the best bang for your buck, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove Desk365 without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by Desk365
Files: File $APPDATACheckRun22find.exe. File $APPDATADesk 365accelerate. File $APPDATADesk 365desk_bkg_list.xml. File $APPDATADesk 365desk_list.xml. File $APPDATADesk 365desk_settings.ini. File $APPDATADesk 365firstrun. File $APPDATADesk 365process_mgr.xml. File $APPDATADesk 365promote.xml. File $APPDATAeDownloadfindhpnt_v2.exe. File $APPDATAMicrosoftInternet ExplorerQuick Launchfind.lnk. File $COMMONPROGRAMSDesk 365Desk 365.lnk. File $COMMONPROGRAMSDesk 365eUninstall.lnk. File $DESKTOPfind.lnk. File $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsnewtab.crx. File $LOCALSETTINGSTempV9Zip_003Desk365.exe. File $PROGRAMFILESDesk 365desk_bkg_list.xml. File $PROGRAMFILESDesk 365desk_list.xml. File $PROGRAMFILESDesk 365desk_settings.ini. File $PROGRAMFILESDesk 365desk365.exe. File $PROGRAMFILESDesk 365deskSvc.exe. File $PROGRAMFILESDesk 365ebase.dll. File $PROGRAMFILESDesk 365edeskcmn.dll. File $PROGRAMFILESDesk 365eDhelper.exe. File $PROGRAMFILESDesk 365eDhelper64.exe. File $PROGRAMFILESDesk 365edis.dll. File $PROGRAMFILESDesk 365edis64.dll. File $PROGRAMFILESDesk 365ElexDbg.dll. File $PROGRAMFILESDesk 365eUninstall.exe. File $PROGRAMFILESDesk 365libpng.dll. File $PROGRAMFILESDesk 365main. File $PROGRAMFILESDesk 365ouilibnl.dll. File $PROGRAMFILESDesk 365process_mgr.xml. File $PROGRAMFILESDesk 365promote.xml. File $PROGRAMFILESDesk 365recent.xml. File $PROGRAMFILESDesk 365sqlite3.dll. File $PROGRAMFILESDesk 365svc.conf. File $PROGRAMFILESDesk 365TrayDownloader.exe. File $PROGRAMFILESDesk 365zlib1.dll. File $PROGRAMFILESMozilla Firefoxsearchpluginsfind.xml. File $SENDTODesk 365.lnk. Directory $APPDATADesk 365. Directory $APPDATAeDownload. Directory $COMMONPROGRAMFILES7. Directory $COMMONPROGRAMSDesk 365. Directory $LOCALSETTINGSTempDesk365. Directory $LOCALSETTINGSTempV9Zip_003. Directory $PROGRAMFILESDesk 365. Registry: Key 33BB0A4E-99AF-4226-BDF6-49120163DE86 at HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopes. Key deskSvc at HKEY_LOCAL_MACHINESOFTWARE. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001Services. Key desksvc at HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesEventlogApplication. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices. Key desksvc at HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesEventlogApplication. Key findSoftware at HKEY_LOCAL_MACHINESOFTWARE. Key ijblflkdjdopkpdgllkmlbgcffjbnfda at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions. Key lnkguard at HKEY_CURRENT_USERSoftware. Key V9 at HKEY_LOCAL_MACHINESOFTWARE.
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How to Fix msrtn32.exe error or high CPU usage
If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:
C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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