According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility.
In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.
The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:
You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
To update your Graphics driver via Device Manager, refer to these steps:
Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.
You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

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“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
DEL /F /S /Q /A “%systemroot%System32driversepfwwfp.sys”
DEL /F /S /Q /A “%systemroot%System32driversmfewfpk.sys”
Sadly receiving this blue screen does not really explain which of the three cases is the correct one and causing the unwanted issue.
That being said, this article will not offer you a direct solution this time, it will be more like a guide on what to check and to do in order to remove this error, reason for this is the nature of the error itself.
If your computer is booting properly and you can enter Windows without issues the first thing you can try is going into power options and set it to high performance, if you are on a laptop set high performance both ways, when plugged and when on battery. Power performance settings can reflect on some hardware and can cause mayhem. After setting reboot the computer and see if the error repeats itself.
If the error persists go to the device manager and see if there is hardware that has any kind of warning beside it. If there is, update the driver or remove the driver of the device to see if this fixes the issue.
If all of the previous two things fail there is another thing you could try. Turn off your computer and disconnect all hardware except the most basic one. Now, this may take a long period of time but boot your computer and then repeat this process but each time add a new piece of hardware to eliminate and find which one is causing the issue. When found try to see if it is repairable through driver updates or get a new device. Buzzdock is a browser extension. Buzzdock will be automatically enabled on IE and Chrome following installation, and you may begin using Buzzdock with no further action required. If you elect to optimize Buzzdock performance, the settings preferences of your browser may be adjusted after installation. This browser extension changes your default search provider to Buzzdock.com custom search. It displays additional unwanted ads, banners & sponsored links on web pages that you visit, and it hijacks your browser home page. This browser extension has been flagged as malware by many anti-virus scanning programs.
Error Causes
Check for a poorly functioning background process
The final solution. Contact Firefox about these errors on your browser. Oftentimes, these errors occur when you attempt to visit particular websites. Mark the offending websites' URLs and include them in your communications with Firefox.
Sometimes you can also contact the website owner yourself and request them to check their website's code.
Following are additional measures you can take to resolve the Unresponsive Script error.