Fix ndis.sys failed BSOD error on Windows 10

In today's IT world, if you want a computer for typical day-to-day actions and gaming, there are 3 primary ways you can go. An Apple computer with its proprietary hardware and operating system or a typical machine with Windows or Linux operating system.

Each system has both advantages and disadvantages and picking the right one might be difficult for some users. From hardware differences to specific software and operating system, each system is aimed at a different type of work, and in this article, we will explore each one and help you in choosing the right one for you.

Apple ecosystem

Apple has managed to create a unique ecosystem of its own devices, from its iMac desktop computers to more professional MAC studio and power MAC and all the way to tablet iPad and iPhone are powered by Apple's own operating system that connects all of these devices into one large system. So if you really need one singular ecosystem this is a huge advantage.

The ecosystem on the side, MAC computer systems are great, some would argue best for coding, design, video work, and sound editing. MAC M2 chip is optimized for all of these tasks and a specially tailored operating system is just the icing on the cake. Specific Apple-made software like a logic pro or final cut also helps a lot to position MAC systems on top of the line.

Reading all of this you might think hey this is the computer for me, it does everything! Sadly the truth is not like that. The first thing that is difficult on MAC systems and a maybe big reason that it is not so adopted outside professional working environment is lack of games. If you are a gamer or plan on using MAC for gaming, well I have some bad news. The second big turn-off is that MAC systems tend to be more expensive than PC systems, yes components are of higher quality but rest assured that you will pay for also for branding.

Get MAC as your workstation for serious work and for good tech support, if you need a plain home computer keep reading.

Windows PC machine

There is no better feeling than assembling your own computer, tweaking hardware to make a monster and despite haters hating, Windows is the best all-around operating system on the market. It is supporting the largest variety of hardware and the largest variety of software.

The best platform for serious gaming and streaming Windows machine has cemented itself as a multimedia powerhouse. But, this kind of computer is not alien to being also a professional machine, you can practically do everything that you can do on Apple or Linux machine inside Windows, yes some things might require extra steps or will be slightly slower but in the end, being able to do anything is the greatest strength of Windows machine.

Of course, every system has its flaws and Windows is not immune to that. One of the biggest is being the operating system for every hardware ever made and every software as well while keeping legacy support for old software and hardware, basically, its biggest strength is in the same time its biggest weakness leading to sometimes stability issues. Also being able to place any kind of hardware can also lead to the same stability issues. Executing something a little slower than other systems and having some extra steps can also be looked upon as weaknesses.

Linux system

First and perhaps for some people, the biggest advantage of the Linux operating system is its price, it is completely free! Other advantages include the great server and networking included in the OS itself, the large amount of customization, and unmatched stability. The ability to write scripts inside the OS terminal is also a great thing and coding is much more streamlined and friendlier than on other machines.

The power of Linux is the ability to change anything, even on the system layer, no other operating system will let you change the basic functionality of the OS itself while Linux will let you do this. It is also the only operating system you can fully use by booting it up from a USB stick and having the same experience as it was installed on a local hard drive. Among other OS mentioned earlier, Linux is by far the lightest one, taking the smallest amount of memory among the three.

The bad side of the Linux machine is the steep learning curve, among the three mentioned operating systems rest assured Linux is the most difficult to learn and be comfortable in it. The operating system will require you to know the hardware and how computers work in order to fully use its potential. Other things that place it behind are not so wide hardware support compared to Windows and the somewhat confusing distro model.

Linux versions come in form of different distro packages and first-time users will face many of them being left in awe of which one to choose. Also installing drivers and software via a package system can also be a tedious task as well, often being that some version of the driver will not work on the newer version of the Linux distro.

Get a Linux machine if you are well versed in computer technology, if you want great customization of the OS itself or if you do not want to spend money on OS and software since almost entire Linux software is open source.

One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• When a UAC or User Account Control prompt appears, click Yes.
• Once you’ve opened the Registry Editor, go to the following key location:

HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows

• From there, double click on the file named “Device on the right side pane under the Windows folder.
• Now add the name of your printer in the Value Data field as you can see below and then click the OK button.

Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.

• After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
• Now right click on the Windows folder located on the left pane and click on Permission.
• Select Restricted under the Group or user names section.
• Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
• After that click the Apply button and then OK to save the changes made.
• Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
• Now restart your computer to successfully apply the changes made.
• After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Error 1310 is a fairly common type of error encountered by Windows users. Error 1310 usually generates while a user is attempting to install Adobe Photoshop or some Adobe product on Windows. The message displayed to the user usually states: ‘Error 1310. Error writing to file. Verify you have access to that directory’. Once the error message appears, the installation process will be terminated.

Solution

Error Causes

While there are different conditions that may trigger this error, most likely, they are generated because of the lack of privileges a user has on a Windows log-on. When this happens, the operating system doesn’t allow the user to access the installation files. Another reason Error 1310 may occur is that often users attempt to log on to the system and choose the ‘Only for me’ option rather than the recommended ‘Anyone who uses this computer’. Because of this reason, the data is locked for all the other users. Since Error 1310 can easily disrupt your workflow on the system and may also lead to annoying consequences, it is best advised to treat it as quickly as possible.

Further Information and Manual Repair

There are different solutions to resolve these errors that are briefly listed below as follows.

• First and foremost, restart the installation by logging onto your computer from the administrator account. This error will most likely disappear because there is often a lack of privileges that will trigger it. When you will log on from the admin account, you will have access privileges and such errors will be rectified.
• Fix any corrupt system files that exist on your system. If the file resides in the Windows directory, this error will be generated. Check if any of your system files are corrupt or damaged. If yes, make sure you repair and return them back to their original position.
• This error is sometimes caused because of incorrect registry entries. If the setup program shows errors, it is possible that it is because the system is having problems retrieving data stored in the system registry.
• Another way, this error can be avoided is to run the setup in compatibility mode. Compatibility issues are a common occurrence. However, when an installation is performed in the compatibility mode, one can easily steer clear of such errors.

Implement any of the solutions listed above and protect your system against Error 1310.

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

• HKEY_CURRENT_USERControl PanelDesktop
• HKEY_USERS.DEFAULTControl PanelDesktop
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

• Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
• Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
• Step 3: After that, close the Task Manager.
• Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
• Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
• Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
• Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop

• Step 8: Close the File Explorer.
• Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
• Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

• Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
• Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

Lately on EA forums question has appeared on what to do when Origin client does not load library. It seems that the latest update for the Origin client has brought some issues as not properly showing one library which appears empty. Do not worry, we have a solution for you, several to be precise and it will fix the issue guaranteed. It is advisable to try solutions in order how they are presented since they go from the most simple and fastest and most common ones.

1. Delete the cache

   Close origin client completely Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %ProgramData%/Origin and press ENTER Go into the Origin folder Delete all files and folders except the LocalContent folder Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Delete the Origin folder In the address bar click on AppData Go into the local folder Delete Origin folder Reboot your PC

2. Clear the temporary files

   Press ⊞ WINDOWS + R to bring the run dialog In the run dialog type in %AppData% and press ENTER Go into the roaming folder Delete Origin folder Go to the AppData folder and delete the Origin folder from there also Reboot system

3. Try Windows built-in tools to check compatibility

   Locate where Origin is installed and right-click on the executable file Click on properties Go to the compatibility tab Click on Run the compatibility troubleshooter and follow on-screen instructions

4. Update Origin

   Rarely this is the case but check manually to see if you can update your Origin client. Sometimes due to network issues client does not update automatically and can cause this strange behavior.

5. Add origin as an exception to antivirus and firewall

   Not rarely game clients can be detected as some form of malicious software and antivirus along with firewall can automatically block it. Go to your security software settings and add it as the exception.

6. Reinstall Origin

   If everything else fails, reinstall the Origin client

Connecting to Microsoft’s Windows Update servers does not always go smoothly since you could run into a number of errors. One of these errors is the error code 0x8024402c. You can see this error code when you check for Windows Updates. This kind of Windows Update error occurs when the proxy or the firewall settings are incorrectly configured. As a result, the client’s connection to the Windows Update servers fails. There are two things you can do to resolve error code 0x8024402c. First, you can try to fix the Proxy Settings. Second, you can set up Automatically Detect the connection settings. In addition, you can also try to perform System Restore as it could also help in fixing the problem. Performing System Restore might help you in fixing the error code 0x8024402C. Refer to the steps below to use System Restore.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If performing System Restore didn’t help in fixing the problem, then try the two given options below.

Option 1 – Try fixing the Proxy Settings

• In the Cortana search box, search for Internet Explorer and then click on the related search result.
• After that, tap the Win + T keys on your keyboard and click on Internet Options.
• Next, navigate to the Connections tab and click on LAN Settings.
• Then click on the Advanced button and delete all the entries in the list generated in the Exceptions section. And if the Advanced button is disabled because the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option is disabled then you are good to go. Now proceed to the next step.
• Tap the Win + X keys or right-click on the Start button and select Command Prompt (Admin) or you could also search for “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• If a User Account Control appears, click on Yes to proceed. After that, type each one of the commands listed below, and don’t forget to hit Enter after you type each one of them.
  • netsh winhttp reset proxy
  • net stop wuauserv
  • net start wuauserv
• Now restart your computer and check if the problem is fixed or not by checking for Windows Updates again.

Option 2 – Try setting up Automatically Detect the connection settings

• Type in “internet options” in the Cortana search box and then click on the related search result.
• After that, navigate to the Connections tab.
• Next, click on the LAN Settings button located under the Local Area Network (LAN) settings section.
• Then uncheck the “Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)” option under the Proxy Server section and click OK.
• Now restart your computer to apply the changes made successfully.

If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. To fix this issue, here are some possible fixes that could hopefully work.

Option 1 – Edit the Power Plan settings using Control Panel

• Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel.
• After opening Control Panel, click on the Power Options.
• From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never.

Option 2 – Edit the Power Options using Settings

• Tap the Windows key + I to open the Settings app.
• After that, select Settings and go to the Power & sleep section.
• Next, set the system to “Never” when the device is running on battery power or plugged in.
• Now restart your computer to make sure that everything is working properly.

Option 3 – Try running the Power Troubleshooter

Another option that could help resolve the problem is the Power Troubleshooter. This built-in troubleshooter in Windows can help you get things up and running again.

Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State

The issue with Sleep Mode might be caused by some third-party programs installed on your computer. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Option 5 – Try checking the Sleep Advanced Settings

• Click on the Windows key and type “control panel” in the field and select the related search result.
• Next, select the Security and Maintenance option and click on the Power Options.
• After that, you have to select the Change Plan Settings but keep in mind that this option is barely readable so you need to read each option carefully.
• Now click on the Change advanced power settings button and a new window will appear.
• Then look for the “Sleep” option and expand it to select the Allow hybrid sleep” option. Turn this option off and close all the opened windows.
• Reboot your computer and check if your computer now functions properly. If it still didn’t work, you may have to reverse the changes you’ve made.

Option 6 – Try installing v9 or 10 of the MEI or Intel Management Engine Interface

Note that this option only applies to users who are using an HP laptop. And if your motherboard does not support Hybrid Sleep, you might have to downgrade the Intel MEI to version 9 or 10. To install v9 or v10, you need to go to the HP Drivers & Downloads page and look for the MEI driver version 9 from the website’s Driver Chipset section. Once you’ve downloaded the driver, install it and if a dialog box warning pops up, simply ignore it and proceed.

Option 7 – Update the device drivers

• Reboot your computer into Safe Mode with networking support.
• Tap the Win + R keys on your keyboard to open the Run dialog box.
• After that, type “devmgmt.msc” in the field and hit Enter or click OK to open the Device Manager.
• After opening the Device Manager, update all the outdated Device drivers on your computer.
• Next, right-click on all the driver entries that are appropriately labeled, and then click the Update driver option.
• Now restart your PC and check if your computer is now back to normal.

Error Code 0x80131700 - What is it?

0x80131700 is a Windows 7 error that occurs when there is a problem with the Troubleshooting Wizard. The wizard fails to function and with an error message displaying the following message on the computer screen:

‘An unexpected error has occurred’- The troubleshooting wizard can’t continue

Error code: 0x80131700'

Windows 7 features Troubleshooting Wizard, an automated tool that helps users resolve several PC-related problems such as accessing shared files or internet connectivity to name a few.

Error Causes

The error code 0x80131700 largely occurs because of two reasons:

• The .NET framework is not properly installed on your system
• Mis-configured System Files and Registry Issues

Further Information and Manual Repair

0x80131700 Windows error is rated easy to fix error code. Thus, repairing this error code is not difficult. It is so easy to fix that you don’t need any technical expertise or professional help for that matter. To begin with, there are 2 methods to resolve the 0x80131700 error code. Let’s take a look at the solutions:

Cause: The .NET framework not properly installed on your system

Solution: If the underlying cause for the error code 0x80131700 is the improper installation of .NET framework on your PC, then the best and easy way to resolve this error is to reinstall it. By default, the built-in version of the .NET framework in Windows is 3.5.1 to reinstall this again on your system follow the steps given below:

1. Go to the Start menu and type: features in the search box
2. Now Choose the option ‘Turn Windows Features on or off’ and then press Enter
3. After this, look for Microsoft .NET framework 3.5.1 and uncheck the box
4. Once you uncheck it, restart your computer
5. Repeat the step 1 and 2
6. Now check the box before .NET framework 3.5.1
7. Restart your system
8. Now try using the Troubleshooting Wizard.

Cause: Mis-configured System Files and Registry Issues

Solution: If the error code 0x80131700 triggered due to misconfigured files and registry issues, then the easiest way to fix this error on your system is to download Restoro

The Photos app in Windows 10 is the default photo viewer. However, there are times when it might encounter some problems while you use it. One of these problems in the Photos app reported recently is where users try to export or share the images and videos from the app but weren’t successful in doing so. This can be really quite a hassle in opening images on your computer, especially since the Photos app is the default photo viewer in Windows 10 and if you don’t have any other photo viewer app installed. This kind of problem in the Photos app can be noticed when you try to use the “Remix” function for both photos and videos. In other words, this problem can occur with just pictures, videos, as well as a combination of both. So if you are trying to watch a video using this app, then you wouldn’t be able to play it. In such a case, the only thing you can hear is the audio but you wouldn’t see anything except for a hazy purple screen that has not export or share option. There are several possible causes for this problem and it could be fixed by updating the display driver/graphics driver or disabling the hardware-accelerated video encoding. You could also try updating or resetting or reinstalling the Photos app. For more details, follow each one of the suggestions provided below.

Option 1 – Try to update the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

The next thing you can do to fix the problem is to disable the hardware-accelerated video encoding in your computer. To do that, follow these steps:

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Note: The process may take a couple of minutes to complete. Once it’s done, open the pictures again using the Photos app.

Option 5 – Try reinstalling the Photos app

If none of the options given above worked, then you might want to consider reinstalling the Photos app. Unlike what most users think, it isn’t really that hard reinstalling preinstalled apps as you have the Windows PowerShell for that. To use this program in reinstalling the Photos app, follow these steps:

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

Note: In the command given, do not forget to replace the “PackageFullName” with the actual package name for the Photos app. After executing the command, it will uninstall the Photos app from your computer so you need to install it again from the Windows Store by simply looking for it. Once you found it, just click on install to start the installation process.

If you were trying to install a program on your Windows 10 computer but encounter an error instead that says, “Error 1310, Error writing to file: <PATH>, Verify that you have access to that directory” then read on as this post will guide you on how you can fix it. This kind is a fairly common type of error encountered by many Windows users. You can get this error when you try to install certain programs like Excel, AutoCAD, Adobe Photoshop, and some other Adobe products on Windows. One of the most likely causes for this error is that the required files or location is already used by some other software which means that Windows finds that you are trying to overwrite a software that is already installed. Aside from that, it could also occur if the program installer does not have access to write to that directory. To fix Error 1310, here are some potential fixes that could help.

Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
• Next, find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • The system created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
• Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
• Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix Error 1310.

Option 2 – Reinstall the program in a Clean Boot State

You can also troubleshoot Error 1310 in a Clean Boot state. It could be that there are some third-party applications in your computer that's preventing the program from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the program again.

Option 3 – Try to unregister and re-register the Windows Installer Module

• Tap the Win + R keys to open the Run dialog box.
• Then type the “msiexec /unregister” command and hit Enter to unregister the Windows Installer Module.
• Next, type the “msiexec /regserver” command and hit Enter to re-register the Windows Installer Module.
• Now restart your computer and see if un-registering and re-registering the Windows Installer Module fixed the problem or not.

Option 4 – Take ownership of the location where you want to install the app

The next thing you can try to do is to take ownership of the particular folder as this worked for some users who experienced the same problem. But before you do that, you have to create a System Restore Point first, once that’s done, proceed to the given steps below.

• First, locate the concerned folder and right-click on it then select Properties.
• Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
• After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
• Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
• Now edit the permission to Full Control for “Everyone”.
• Click OK to save the changes made and then exit.
• Finally, try to install the application again.