Fix MUP_FILE_SYSTEM Blue Screen Error

If you encounter the MUP_FILE_SYSTEM Blue Screen error with a value of 0c00000103, then it indicates that the multiple UNC provider or MUP has got an invalid of unexpected data. This can lead to the fact that the MUP cannot channel a remote file system request to a network redirector, the UNC, or Universal Naming Convention provider.

There are several ways you can fix the MUP_FILE_SYSTEM Blue Screen Error on your Windows 10 computer, you can try to check the hardware of your computer physically, update or rollback some device drivers, run the Driver Verifier Manager, remove any hardware you’ve installed recently or fix issues related to IRQ.

Use the given options below as reference to fix the MUP_FILE_SYSTEM Blue Screen Error.

Option 1 – Try to physically check the hardware

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Try to rollback, update several device drivers

You can try to roll back, update or disable certain device drivers on your computer to resolve the MUP_FILE_SYSTEM Blue Screen error.

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the device drivers related to the Network Card, Chipset, Disk Drive, and the Graphics Drivers and any other driver related to MUP.sys and SwapBuffers.sys system files
  • After that, right-click on each entry of the device drivers and select the “Update Device” option from the menu.
  • Now follow the next on-screen instructions that appear and then restart your computer.
  • After restarting your computer, check if the Stop error is now fixed.

Option 3 – Configure the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues. And so if you want to fix the MUP_FILE_SYSTEM Blue Screen error you need to use the Driver Verifier Manager:

  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 4 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the MUP_FILE_SYSTEM Blue Screen error.

Option 5 – Try fixing IRQ-related issues

The Stop error might have something to do with an issue related to IRQ. You can verify it by switching your PCI Cards around. Aside from that, you can also check if the IRQ2 is assigned to a COM Port that is unavailable at that time.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like MUP_FILE_SYSTEM. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

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OneXPlayer Mini Handheld Gaming PC
OneXPlayer is a direct competitor to Valve’s upcoming steam deck. This device is clearly inspired by Valve’s offering and it shows all over the place, from its looks to its purpose and aims to PC gamers as a handheld device.

OneXPlayer miniHardware under the hood

This device is packing a 7-inch 1080p display, 11th generation Intel Core i7-1195G7 CPU, stunning 16GB of RAM, 512GB SSD drive with the option to purchase 1TB or 2TB model. GPU of choice is Intel iris Xe Graphics that is in our opinion a bottleneck in the whole system and for more demanding games, we believe switching them to 720p would be a better option. Everything here is powered with a 10455 mAh lithium-ion battery.

OneXPlayer inputs and other stuff

Handheld is equipped with dual bumpers and dual linear triggers. The console comes with dual speakers on both sides of it. Inside the console, there is an aluminum heat sink with copper heat pipes and a fan in order to cool internal hardware. On the outside, we have two USB-C ports and one USB-A port for connections, and of course, a headphone jack for headphones. The console comes with Wi-Fi 6 and Bluetooth 5.0 for wireless connectivity.

Price

The base entry model will cost you a whopping $1.259, 1TB model $1.399 and 2TB one will go as far as $1,599. With this kind of price, I am not sure it can come up as a winner against Valve. Sure it is packing fully licensed Windows 11 that will for sure offer more options than Stem’s OS based on Linux but even with that advantage I do not think it justifies such a big price difference.

Conclusion

Of course, this kind of console or handheld PC will still find its customer base, many users will probably like it since it comes Windows ready out of the box. Sure, you can place Windows on Steam deck as well but you will need to know how, where everything is ready and you can run beside steam other launchers without issues like origin, uplay, gog, etc. How this will be accepted by community time will tell but it is good to see that there is variety and competition in handheld PC space.
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Repair Error Code 0x80070715 in 3 Simple Steps

What is Error Code 0x80070715?

Seeing obscure error codes like 0x80070715 on the screen again and again can be annoying simply because you have no idea why it keeps popping up? What does it mean? Well, for beginners you don’t have to decode it, we’ll make it simple for you. This error code indicates missing .dll files in the system or a corrupt registry. Due to this, you get locked from accessing and running applications on your system.

Solution

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This error occurs largely because of two reasons:
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The error code 0x80070715 creates hurdles in the functioning of the applications. If this error is not repaired immediately it can result in serious damages like system crash and failure.

Further Information and Manual Repair

Many people pay hundreds of dollars to technicians to resolve this issue on their systems. Is it worth it? Not exactly!

How about we tell you a time and a money-saving way to fix the error code 0x80070715 on your PC?

The best way to resolve this issue on your system in seconds and also for free is to install Restoro. This is an advanced, powerful, and multi-functional system repair and a PC optimizer tool. It is smoothly integrated with numerous performance-driven utilities like registry cleaner, privacy error detector (anti-virus), Active X and Class error, and system stability detector. With this helper, you can resolve not only the error code 0x80070715 but also other types of PC-related errors. Whether the cause of the error code 0x80070715 on your PC is malware or cluttering cluttered disk, Restoro can be used to resolve them all. Its powerful and intuitive registry cleaner scans the registry and repairs it successfully. It removes junk files, internet history, temporary internet files, invalid entries, and also the files from the uninstalled programs still saved in the system’s registry. It wipes out all the clutter on your hard disk and cleans it in seconds freeing up plenty of space. It repairs the registry resolving the error 0x80070715 quickly. Nonetheless, if the error 0x80070715 is triggered due to viral infection or malware it removes them too. By downloading unknown files, accessing malicious websites, and opening phishing emails viruses can enter your PC. You may not be aware of these until error code 0x80070715 pops on your screen. It is wise to remove viruses right away because these give hackers access to your system which often results in data breaches and exposes users to system security threats. Restoro also works as a powerful antivirus. All malware, spyware, and viruses affecting your PC are scanned with the help of the advanced built-in privacy error detector utility. This utility embedded in the system detects viruses and malware in your system and removes them from your system successfully. Restoro is an easy-to-use repair tool. It has a simple layout and a user-friendly interface. It is easy to navigate through the repair tool, scan for errors and repair them without any hassle. Users of all levels, novice and experienced can use this tool with ease. You don’t need to be technically sound to work around this tool. Here's how to Install and run Restoro PC Fixer: In addition to this, you can run it on any Windows version. It is compatible with practically all versions. No matter what the cause for error code 0x80070715 maybe, you don’t need to get into the nitty-gritty of it and find a specific tool to resolve the issue. All you have to do is install this multi-functional Restoro on your system. Here are the 3 simple steps that you need to follow for successful repair:
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Error Code 0x8024001b- What is it?

At its most basic level, Error Code 0x8024001b is an error that can cause problems with the installation and updates of software and operating system updates. The most common version of this error appears in Windows 10, but a similar error with a matching code number has been present in previous versions of the operating system, back through Windows 7.

Common symptoms include:

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Solution

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Further Information and Manual Repair

For users who want to address Error Code 0x8024001b for themselves, the steps below can be followed to address the two primary causes for the error. If you have difficulty in completing these steps or are not confident in your computing skills and ability to follow the listed steps, contact a Windows repair technician.

Here are the top methods to resolve Error Code 0x8024001b on your own:

Method One:  Check for Updates to Windows Update

In some cases, the Windows Update tool may need an update for itself. When you attempt to run updates or install wizards for other software, it can cause conflicts with the Windows Update process, slowing down your computer or causing it to freeze.

If you are attempting to run multiple installations or updates at the same time, it may also cause Error Code 0x8024001b to arise on your computer.

To resolve this issue, close out all programs, with the exception of the Windows Update tool. Within the tool, select “Check for Updates” and install any updates that are needed. When finished, you should restart your computer to ensure that all updates have been fully applied before attempting any other installations or updates.

Method Two:  Uninstall Conflicting Software

Another problem that can cause Error Code 0x8024001b is the presence of conflicting software. If Error Code 0x8024001b has only recently appeared on your computer, consider removing any software that has been added to your computer, running the Windows Update process, and restarting your computer before attempting to reinstall the problem software.

With any method that you use, it is important to remember to keep your Windows Updates current at all times. This is the best way to avoid the appearance of Error Code 0x8024001b and similar errors in the future, as stacked up updates are more likely to cause issues and conflicts with your other installed software and operating system.

While there are some tools out there that claim to be able to fix Error Code 0x8024001b for you, it is important to always thoroughly investigate the publisher and distributor of such software, as some of the tools available on the Internet will actually introduce malware and adware on your computer in the name of “protecting” your computer or resolving an error.

If you have tried to use both methods above and have not fully resolved Error Code 0x8024001b, get in touch with someone who is a qualified computer repair professional and is familiar with your particular version of the Windows operating system to assist you in finalizing your resolution.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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D3dx9_43.dll – What is it?

D3dx9_43.dll is a type of dynamic link library. This is one of the many files contained in the DirectX software collection which is used to load and run most of the Windows PC based games and advanced graphics programs. D3dx9_43.dll error message is displayed when any one of the Microsoft games fails to load. The error message is displayed in either of the following formats:
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Solution

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D3dx9_43.dll error may occur due to multiple reasons. These include:
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Further Information and Manual Repair

Though this is a critical PC error but the good thing is that it is easy to resolve. To fix it, you don’t always have to pay hundreds of dollars to a professional technician or be technically sound. Here are some of the best ways to repair and resolve D3dx9_43.dll error on your system:

Check the Recycle Bin

If you get the error message "The file d3dx9_43.dll is missing" then the best method to resolve this error from your system is to check your recycle bin. The Microsoft Direct X file could be there especially if you recently uninstalled a gaming program. Here’s why: dll files are shared by multiple programs. So, it is possible that the program you deleted from your PC also shared the same file to load and run. And because of this reason, the file also got removed from your PC when you uninstalled that particular program. Therefore, check your recycle bin. If you find the d3dx9_43.dll in there, restore it and try running the desired Microsoft game again. See if it works.

Re-Download DirectX

Nonetheless, if you can’t relocate it, try installing the latest version of DirectX on your system. This can be done by downloading the DirectX End-User Runtimes Web Installer on your system from the official Microsoft website.

Update Your Drivers

If the error is related to video card driver, then it is advisable to update the driver. By updating the driver for your video card you can fix the D3dx9_43.dll error instantly.

Repair the Registry

Other reasons for the D3dx9_43.dll error could be corrupt and damaged dll files. It triggers registry issues and sometimes even malware infections. DLL files often get corrupt when the registry overloads with too many files these include mostly unnecessary and obsolete files like junk files, cookies, temporary internet history, invalid and bad registry entries. As the clutter and overload the registry, the important files like dynamic link libraries get damaged. Here cleaning and restoring of the registry is the best way to resolve the error pop-ups like D3dx9_43.dll. You can repair the registry manually however, it is time consuming and somewhat technical. But if you are looking for a simple and a quick fix, then download Restoro.

Try Restoro.

Restoro is a next-generation and multi-functional PC repair tool. It is embedded with a variety of PC fixing and performance-boosting utilities all in one. It includes a registry cleaner with an intuitive algorithm that detects all types of registry issues on your system and resolves them in seconds. It cleans the registry, restores the damaged D3dx9_43.dll files, and repairs the registry. Furthermore, Restoro also includes utilities like an antivirus, Active X controls and class detector. With the help of the in-built antivirus you can scan for viruses and malware infecting your system and remove them right away. It also functions as a system optimizer boosting the speed of your PC dramatically. It is safe, efficient, and compatible with all Windows versions. Click here to download Restoro, resolve the D3dx9_43.dll error, and resume enjoying Microsoft games on your PC.
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1. Update drivers

The first thing of course is to update your graphic card driver, you can do this with your graphic cards panel software or directly in Windows itself but the best practice and one that I would recommend is to go to your graphic card manufacturer’s website and download the latest driver there, and then install it inside Windows 11.

2. Change power mode

Changing power mode inside Windows 11 can solve this issue since sometimes Windows power manager if it is set to anything except best performance can interfere with the proper functioning of the graphic adapter, and because of this error. To change the power setting do the following:
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3. Run SFC scan

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4. Reinstall the problematic game

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If you are testing your headphone or your speaker but all of a sudden encountered an error that says, “Failed to play test tone” in your Windows 10 computer, worry not for this post will walk you through how you can fix this problem. The test tone is used to check the right-left balance of the headphones and speakers in your computer, however, if you are not able to use it, there are several options you can check out. You can try to run the Playing Audio troubleshooter or restart the services that are related to Windows Audio. Aside from these, you could also disable Audio Enhancements or you could also change the default test tone rate and bit depth.

Option 1 – Try to run the Playing Audio Troubleshooter

Since the Windows 10 operating system has the Playing Audio Troubleshooter, you can use this troubleshooter to try and fix the problem with the “No Audio Output Device is installed” error. You can access this tool in the Control Panel or in the Taskbar Search and even on the Troubleshooters page of Windows 10. Run this troubleshooter and see if it can fix the issue or not.

Option 2 – Try to restart the Windows Audio-related services

The next thing you can do to fix the problem is to restart the services related to Windows Audio. Although the audio services start automatically on every system boot, there are times when they might fail to start. Thus, you can start these services manually by following these steps:
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  • Then look for the services named “Windows Audio” and “Windows Audio Endpoint Builder”.
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  • If none of the services are running, just click on the Start button and select the Automatic option from the drop-down menu.
  • Now click on the Apply and OK buttons to save the changes made and then check if the error is fixed.

Option 3 – Try to update the Audio driver

You might also want to consider updating or the Audio driver as it could help in fixing the error.
  • Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
  • Expand the section for the outdated device drivers.
  • And then select the outdated driver(s) and right-click on it/them.
  • From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
  • Then also click on the option, “Search automatically for updated driver software.
  • Restart your PC after the installation.
Note: If updating or reinstalling the Audio driver didn’t work, you can go to the manufacturer’s website and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.

Option 4 – Try changing the default test tone rate and bit depth

Windows selects a default test tone rate and bit depth depending on your headphone or speaker. This allows you to look for the best sound quality from your audio output device. So if your headphone or speaker has some problems with the default settings, then it’s no wonder why you’re getting the “Failed to play test tone” error. To fix this, you can try to change the default test tone rate and bit depth by following the steps below.
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  • Next, look for the Device properties option located on your right-hand side and click on it.
  • After that, select the Additional device properties option and go to the Advanced tab.
  • From there, select a different test tone rate and bit depth and then click on the Test button.
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Option 5 – Try disabling the Sound or Audio enhancements

To make your operating system’s specific hardware sound nothing but perfect, both Microsoft and third-party vendors have shipped audio enhancement packages which are usually referred to as “Audio Enhancements” in Windows 10. However, there are instances when instead of improving the sound or audio quality of your computer, it can cause problems so to fix the problem you need to turn off these audio enhancements. How? Simply follow the steps below.
  • Type in “Sound” in the taskbar search and then from the list of results, select “Sound Control Panel”.
  • After clicking Sound, the Sound properties box will pop up. From there, go to the Playback tab and right-click on the default device i.e. Speakers or Headphones then select Properties.
  • After that, the Speakers properties box will appear. From there, go to the Enhancements tab and select the checkbox for the “Disable all enhancements” option.
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Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below. Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.
  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
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    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.
  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.
  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.
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How to move Taskbar to the left in Windows 11
The standard icon place in the Taskbar inside Windows 11 is in the center. Some users welcomed this change, some not so much. If you are part of the user base that is not so much thrilled with this Microsoft’s idea of innovation, do not worry, there is an easy way to move all icons and start button on the left inside Taskbar.

Taskbar icons on leftMoving icons in Taskbar

  1. Open Windows settings by using ⊞ WINDOWS + I key combination
  2. Click on Personalization
  3. Select Taskbar
  4. Click on Taskbar Behaviors
  5. Click on the drop-down menu beside Taskbar Alignment
  6. Select your desired option of icon alignment
  7. Close settings
Your options will be active right away and you will see icons switching to the position of your choosing.
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Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
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