Fix Msvcr120.dll_clr0400.dll Missing Error

The speed at which the CPU runs varies depending on any Windows laptop or desktop. And in case you don’t know, the CPU does not run at full speed all the time as it depends on how the operating system distributes the load so it works accordingly. However, there are instances when it runs at full speed especially if your Windows 10 computer is on a heavy workload. But if you find that even when your computer is already on a heavy workload and the CPU is still not running at full speed, then you need to look into this situation. To verify that your CPU’s speed, you can use any CPU stress test tool. This kind of issue is common on laptops compared to desktop computers since laptop runs on battery. The Intel Processor on laptops uses the Speed Stepping Technology which means that when you are doing some small tasks on your laptop, the processor’s speed is reduced. On the other hand, if this happens when you are using a heavy application, it can be due to a low charge on the laptop’s battery. Thus, Windows will try its best to keep the computer running for as long as possible by reducing the CPU speed or processor. But there are times when you are ready to sacrifice battery to make sure that the work gets done on time. To achieve that, here are some options you can check out.

Option 1 – Try setting the processor state to the maximum in Power Options

• Type “control” in the search box to view the classic Control Panel as well as the popular options.
• Next, click on Power Options > Change plan settings > Change advanced power settings.
• Then navigate to Processor power management > Maximum processor state.
• Now select 100% when it is on Battery and Plugged in.
• After that, expand the System cooling policy option and make sure to set it as Active to make sure that the battery won’t overheat.
• Finally, apply the changes made to all the profiles of the power management and restart your computer. This will ensure that your CPU will run at maximum power at all times.

Option 2 – Try to update or disable the Intel Power Management driver

The next option you can try is to update or disable the Intel Power Management driver. The Intel-powered computers have dedicated software that controls CPU speed and Fan speed when it needs to save battery. You can try disabling it temporarily and check if there are any changes with the CPU fan speed.

• First, restart your computer by holding the Shift key to boot your computer into Troubleshooting or Advanced mode.
• Next, go to Troubleshoot > Advanced Options > Command Prompt.
• Then change the directory to C:/Windows/System32/driver and then rename the file named “Intelppm” by entering the “ren intelppm.sys intelppm.sys.bak”.
• Now restart your computer.

Note: If you were not able to find the drivers in C:/Windows/System32/driver, check if they are available under C:/Drivers/IntelPPM. After that, the CPU speed should change now with the Intel driver missing from the system. And in case you want to enable it, simply follow the same steps given above and rename the file again.

Option 3 – Try disabling the IPPM using the Command Line or Registry Editor

• Command Prompt:
  • Tap the Win + R keys to open the Run dialog box and type “cmd” and tap Enter to open Command Prompt.
  • Next, type this command and hit Enter: sc config intelppm start= disabled
  • The “sc config” command you entered modifies the value of a service’s entries in the registry as well as in the Service Control Manager database.
• Registry Editor:
  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesintelppm.
  • From there, double click on the intelppm and change the Start key value to
  • Now close the Registry Editor and reboot your computer.

Note: The steps given will make sure that the CPU will run at maximum power at all times.

When Microsoft held Windows 11 presentation it took special time to present the upcoming new Windows 11 store as kind of a big deal. It was openly stated that with new Windows we will get a new store with a different attitude and new look.

New Microsoft store

Microsoft has stated that both customer and developer feedback over time has contributed to their redesign and rethinking of the store itself. They want to be sure that policies for developers are more straightforward and clear so more developers will decide to bring their product to Windows. As for customers, they want more safety and more security so they feel protected when making a purchase. The new store will come in Windows 11 but also in Windows 10 as well via update.

Stories and collections

Introducing the new store will be curated stories. Microsoft believes that stores should be focused on user experience so stories from customers themselves will play a big role here. They are rich editorial content to keep you informed about the best apps and inspire you to achieve more with your device. This approach to information is aimed at bringing unknown applications to users via presenting them in a professional manner. Android apps in the store As stated in Windows 11 unveiling and presentation, Android apps will work inside Windows 11. Microsoft has teamed up with Amazon to bring you Android apps directly inside Windows via the new Microsoft store.

Pop up store from within a browser

When you are surfing on a certain webpage and want to save and install the application from there, a new pop-up store window will show allowing you to install the app directly. Microsoft has not said will this feature work outside their Edge browser so we will have to wait and see about that.

Support for multiple types of applications

Since now developers were tied to certain formats if they wanted to publish their application in any kind of environment. Microsoft wants to bridge this. Windows developers can publish any kind of app, regardless of app framework and packaging technology – such as Win32, .NET, UWP, Xamarin, Electron, React Native, Java, and even Progressive Web Apps. For Progressive Web Apps Microsoft has made open-source tool PWABuilder 3.

Flexibility and choice of commerce platform

Starting July 28, app developers will also have an option to bring their own or a third-party commerce platform in their apps, and if they do so they don’t need to pay Microsoft any fee. They can keep 100% of their revenue.

Gaming on the computer has become one of the most used past-time activities among people of all ages. And since we are still in pandemic it has only risen as activity. People can acquire a lot of games at various discounts on various platforms and enjoy them at the leisure of their home. Among many game platforms and stores, Electronic art's Origin is one of the bigger ones, and having some titles that could not be found anywhere else coupled with the ability to have access to almost the whole game catalog with one monthly subscription make it one of the most used clients. Sadly as with every piece of software Origin's client is not perfect by any means and it can behave strangely from time to time. Hello everyone and welcome to errortools.com, today we will fix Origin error code 10 which oddly enough can appear out of nowhere and can even appear on the very end of installation for the chosen game. If you have managed to come by this error you are in luck to be here because we have a couple of fixes for it. I know that you might be excited to play the game so let's go and do some fixing

Check Server status

Before diving into technicality and before we start deleting files and fixing things you should check the Server status. This seems maybe like something you should not do but if the server has experienced some kind of downtime or it is in maintenance Origin will throw this error in the client. Unexpected situations can cause various server issues all of a sudden and the first thing is to check are servers online and working. There are various ways to check server status from official origin website to Electronic arts twitter channel to Reddit and many more online server status websites. If it turns out that the server is to be blamed for this error then sit back and wait for EA to resolve the issue, there is not much you can do anyway.

Delete OriginThinSetupInternal.exe

• After some research, it has come to light that originthinsetupinternal.exe can cause this specific error. The best solution is to delete the file and then run Origin as administrator so the file is remade new.
• First, make sure that Origin is fully closed, check the taskbar and if it lurks there right-click on it and click on quit
• Run file explorer and go into the folder where Origin is installed, by default it is C:\Program Files (x86)\Origin
• Locate OriginThinSetupInternal.exe and delete it
• Then locate origin.exe and right-click on it and then click on Run as administrator

Reinstall Origin client

If the previous solution has not solved the issue then Origin might have some corrupted files inside it. It is known that the Origin client can produce some bad files if the installation has been forcefully canceled. The best thing is to reinstall the completely whole client.

• Press ⊞ WINDOWS + R to open the run dialog
• Inside run dialog type in Control panel and press ENTER
• In the control panel locate programs and features group and double click on it
• Locate Origin, click to select it, and on top click on uninstall
• After uninstall process is completed start file explorer and go to the folder where Origin was installed, by default it is C:\Program Files (x86). Locate the Origin folder and delete it.
• Go to the official origin website and download the new client installation.
• After the download is finished double click on it and follow onscreen instructions.

Disable antivirus

If every solution so far has not been able to remove error then obviously something else is interfering with the origin client and installation functioning. Altho not advisable, turn OFF your security suite including both firewall and antivirus and try installing the game again. There is the possibility that the origin client or some game file has been marked as false positive by security software thus preventing it from executing properly.

You can prevent starting of app installations files if they have not come from the MS store inside Windows 11. This can make your PC more secure because all apps in the store will have to be digitally signed and overall it can provide you with more control over what will be installed. Follow the guide below to find out how can you easily turn this feature ON.

1. Press ⊞ WINDOWS + I to open Windows settings
2. Select Apps and then choose Apps & Features
3. Click on Choose where to get apps to bring a drop-down menu
4. Select The Microsoft Store only (Recommended)
5. Close settings

Settings will apply changes immediately and you continue using Windows right away. With these settings turned ON if you want to install a downloaded application or run the installer you will not be able to, and message The app you’re trying to install isn’t a Microsoft-verified app will show on your screen. You can always reverse this setting by choosing Anywhere in settings instead of Microsoft store only.

Mail and Calendar not working with Cortana? As you know, Cortana was first launched way back in 2014 with an emphasis on its tight integration with both the Windows Mail and Calendar apps. This integration has been one of the highlighting features of this Personal Digital Assistant. However, there are some users who reported that the Calendar and Mail integration with Cortana is not working on their Windows 10 computers. This kind of problem could be due to several factors like the loose integration between the services, incompatible versions of the components, and many more. According to the users who experienced the issue, the features affected are the syncing of calendar appointments, sending emails via Cortana, and so on. To fix this problem, there are several options you can try. You can try to restart Cortana’s processor run the Windows Store Apps troubleshooter. You could also try to relink your Microsoft account or reinstall the Mail and Calendar apps, as well as reinstall Cortana.  For more details, follow the suggestions given below.

Option 1 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.

• Tap the Ctrl + Alt + Del keys to open the Security options window.
• From there, look for the Task Manager in the given list and open it.
• Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
• After that, the Cortana process will restart by itself and re-initialize.

Option 2 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Web Preview problem in Cortana. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 3 – Try to relink your Microsoft Account

You might also want to relink your account in Microsoft using the Windows 10 Settings app.

• Open the Windows 10 Settings app.
• Next, navigate to Accounts > Email & Accounts and from there, go to the section of Accounts used by Email, Calendar, and Contacts.
• After that, select your email account and select Manage.
• Once done, a new panel will come up where you have to click on the “Delete account from this device” link.
• Once you get a confirmation, select Delete and then relink the same account. This should resolve the problem.

Option 4 – Try to reinstall or update the Mail and Calendar apps

• Open Windows PowerShell as admin.
• Next, execute this command: Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage
• Once done, restart your computer and go to the Microsoft Store page to get the latest updates for both Windows Mail and Calendar apps.

Option 5 – Try to reset Cortana via Settings

• Launch the Windows 10 Settings app and go to Apps > Apps & Features.
• Next, look for the entry of Cortana on the right-side panel and select it.
• After that, select the Advanced options and then select the Terminate button under the Terminate section.
• Once done, click on the Reset button under the Reset section.
• Restart your PC.
• After your computer boots, launch Cortana again and check.

Option 6 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.

• First, right-click on the Taskbar and select the Task Manager.
• Next, select File menu > Run new task and type “Powershell” in the field and then select the “Create this task with administrative privileges” option.
• Click on OK to open the PowerShell console.
• After that, type the following command and hit Enter to execute it:

Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

• Restart your computer and check if the problem is now fixed.

Device drivers are needed in order for the hardware and software to communicate in an operating system. Some of these drivers are digitally signed. These kinds of drivers are drivers that are signed by their issuing authority in a way that the end-user or any third party won’t be able to modify them. And there are times when you encounter an error that says, “Windows requires a digitally signed driver” when you try to install or update device drivers. Driver Signing is the process of associating a digital signature with a driver package. Digital signatures are used in Windows device installations to verify the identity of the vendor providing the driver packages as well as to verify the integrity of the driver packages. All the drivers you usually install on your PC from Windows Update, Original Equipment Manufacturers, or some other third-party driver download software and so on must be verified digitally by Microsoft through the digital signature. A digital signature is an electronic security mark that verifies the publisher for the driver and all the relevant information related to it. That’s why Windows won’t run a driver if it isn’t certified by Microsoft, be it a 32-bit or 64-bit system – this is called the Driver Signature Enforcement. The only Kernel-mode drivers that Windows 10 will load are the ones that are digitally signed by the Dev Portal. However, the changes only affect the new installations of the operating system with Secure Boot on while the non-upgraded fresh installations would require drivers that are signed by Microsoft. The “Windows requires a digitally signed driver” error indicates that the driver you are trying to update or install hasn’t been signed digitally by the issuing authority, preventing you from installing or updating it. To resolve this issue, you can try to update the drivers directly from the manufacturer’s site. You could also disable driver signing via Group Policy Editor.

Option 1 – Update the device drivers directly from the manufacturer’s site

The reason why you’re getting the “Windows requires a digitally signed driver” error in the first place is that you might have downloaded the drivers from external media. It could also be that the drivers didn’t update for some time now and the issuing authority changed its policies. Thus, you can try to update the drivers straight from the manufacturer’s website and install them. If this option didn’t work, then you’ll have to disable the driver signing or its recognition in Windows 10. Keep in mind that doing so is not advisable if you have to use the concerned driver.

Option 2 – Disable driver signing via Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• After that, navigate to this policy setting: User configuration > Administrative templates > System > Driver installation
• Next, double click on the “Code signing for device drivers” entry located on the right pane to open its properties where you’ll see the following description:

“This setting determines how the system responds when a user tries to install device driver files that are not digitally signed. It establishes the least secure response permitted on the systems of users in the group. Users can use the System in Control Panel to select a more secure setting, but when this setting is enabled, the system does not implement any setting less secure than the one the setting established. When you enable this setting, use the drop-down box to specify the desired response. “Ignore” directs the system to proceed with the installation even if it includes unsigned files. “Warn” notifies the user that files are not digitally signed and lets the user decide whether to stop or to proceed with the installation and whether to permit unsigned files to be installed. “Warn” is the default. “Block” directs the system to refuse to install unsigned files. As a result, the installation stops, and none of the files in the driver package are installed. To change driver file security without specifying a setting, use System in Control Panel. Right-click My Computer, click Properties, click the Hardware tab, and then click the Driver Signing button.”

• Now select the radio button for “Enabled” and select Ignore from the drop-down menu under “When Windows detects a driver file without a digital signature”.
• Then click on the Apply and OK buttons to save the changes made. This will get rid of the “Windows requires a digitally signed driver” error but take note that this will also make your system less secure.

New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:

• Stealing instant messenger messages;
• Stealing instant messenger database files (if the root is available);
• Inspecting the default browser's bookmarks and searches;
• Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
• Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
• Inspecting the clipboard data;
• Inspecting the content of the notifications;
• Recording audio;
• Recording phone calls;
• Periodically take pictures (either through the front or back cameras);
• Listing of the installed applications;
• Stealing images and videos;
• Monitoring the GPS location;
• Stealing SMS messages;
• Stealing phone contacts;
• Stealing call logs;
• Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.

If you encounter a Blue Screen error that points out to the CMUDA.sys, read on as this post will guide you in fixing it. The CMUDA.sys file is a Windows operating system driver file that is related to the USB Device Audio capabilities of a computer. There are times when this file causes Blue Screen error due to some conflicts in RAM or some incompatible firmware or hard disk issues, corrupted drivers or malware infection, and so on. There are various Blue Screen errors that are related to the CMUDA.sys file such as:

• KMODE EXCEPTION NOT HANDLED
• PAGE FAULT IN A NONPAGED AREA
• IRQL NOT LESS OR EQUAL
• SYSTEM THREAD EXCEPTION NOT HANDLED (CMUSBDAC.sys)

In most cases, the CMUDA.sys file usually triggers the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Blue Screen error. Although this Blue Screen error may seem complicated, its workarounds are straightforward so you won’t have any problems in following them.

Option 1 – Try to update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

• Open the Devices Manager from the Win X Menu.
• After opening the Device Manager, locate the device drivers that are marked with a small yellow exclamation mark icon and right-click on each one to open their Properties. On the other hand, you can also look for sub-entries under Sound, video, and game controllers like the C-Media USB Audio Class
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer. You can download the as C-Media USB Audio Class driver from the cmedia.com website.

Option 2 – Try to recreate the CMUDA.sys file

The first thing you can try is to recreate the CMUDA.sys file. Every time your Windows 10 PC boots up, it looks for all the system drivers in place and if it is unable to find them, it tries to create them. Which is why if you remove your corrupt driver file, chances are, you might get a fixed file recreated just for you. How? Refer to the steps below.

• Boot your Windows 10 PC in Safe Mode.
• Then open File Explorer and navigate to this location: C:/Windows/System32/drivers
• From there, look for the file named sys and rename it to CMUDA.old.

Note: As you can see, the file’s extension has changed from .sys to .old.

• Now restart your computer and check if the CMUDA.sys Blue Screen error is now fixed.

Option 3 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• After that, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

On the other hand, you can also try running the online Windows 10 Blue Screen troubleshooter from Microsoft. It is a wizard that could help you fix any Stop errors related to the CMUDA.sys file and will offer you helpful links as you use it.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Wdf01000.sys Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Run System Restore

Running System Restore might also help in fixing Blue Screen errors related to the CMUDA.sys file.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Hello all the wonderful people and welcome to our new article where we take a little different turn than usual and discuss why keeping old electronics around the house is not such a good idea. We all have some drawer or in some bag around the house and in the end of the day if that electronic has battery inside it is probably not the smart thing to keep it.

So naturally, the question comes why it is a bad idea to have old electronics with batteries in them? Well unlike a battery failure with, say, some AA batteries jammed in the back of an old toy, the risk with a lithium-ion battery failing isn’t just some leaking and corrosion in the battery compartment, it’s a potential fire as the battery swells up and the gases (combined with the stored energy) turn the battery into a potential fire hazard.

Good thing is that the battery will not explode just like that, it will swallow over time and get bigger and bigger until the breaking point is reached and all the fire breaks lose. So if by any chance you have some old gadgets lying around you can check up on them and see if has swelling process started, if yes, dispose properly of that piece of the old device immediately.

How to keep old electronics

If you’re not ready to get rid of the gadget then it’s best to charge it properly for storage. Proper charging keeps the battery cells and circuits in optimum health.

While recommendations vary by manufacturer and application, the general consensus is that lithium-ion batteries should be charged to approximately 40%. (Some manufacturers recommend charging 50% or 60% instead.)

Really, the important part here isn’t the exact percentage. What’s important is ensuring that the battery is charged to roughly half capacity and not stored with a completely discharged or completely full battery.

Discharge rates on lithium-ion batteries in completely powered-off devices are very slow, but you should still plan to top off the charge every 12-18 months or so to keep it around 50%.

If you wanted to go above and beyond, a metal storage container with a snug lid on a basement shelf with a desiccant pack inside to control the moisture would offer optimum conditions.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.